Why eBay Sucks
I sold some stuff on eBay for the first time. When I received the bill, I signed up for it to be paid automatically via my PayPal account. Life's great, eh?
Not so fast. A month later, eBay hits me with late fees and puts my eBay account on hold. Turns out, they didn't debit PayPal automatically as I'd asked them to. Instead, I was supposed to divine that auto-pay works only for invoices received after auto-pay is set up.
You might say that is predictable. In fact, that is how my bank works. When I sign up for e-bills or auto-pay, my bank warns that it might not kick in right away and that I should pay manually for the next billing cycle.
So here is my defense:
eBay and PayPal are part of the same company. Someone should be able to figure this out.
Not convinced? Fine, either was I. So when I first signed up for auto-pay, I asked eBay customer service when my account would be debited. They said it would happen in 5 or 10 days. They mentioned nothing about it *not* happening in the first billing cycle. Obviously, I was asking about that because people who had been using the service for more than a month wouldn't be asking the question!
Still not convinced? Fine, you're a skeptic. So am I. So when I didn't notice a debit (shortly before the payment was due--30 days after the invoice was sent), I again contacted customer support at eBay. Should I pay manually, I asked? No, they said, that would just result in a double payment and confuse everyone.
Okay, so I'm a lunatic raging against the machine, right? No, nothing of the sort. I calmly contacted customer service, asked them to remove the late fee and reinstate my account. Everyone makes mistakes, and they were entitled to a second chance.
Instead, they gave me the runaround through 10 emails, refusing to credit (drum roll please....) 8 cents! They insisted that because I wouldn't accept blame for their systems' limitations that I somehow did not understand them. The coup de grace (sp?) was their customer service rep (ironically named "Grace") chastising me to make sure I wouldn't let this happen again in the future.
So to summarize, eBay customer service sucks even worse than their software.
Can anyone recommend a better auction site with a liquid market in BrixWear T-shirts?
Give me your eBay horror stories.
Read More Entries by Bruce A. Epstein.

pay yours fees with multiple credit cards, ie.a dollar on each one, that way they pay multiple fees:D
I have a couple of things on Ebay right now but once these sell (or not) I am done!!! I got neg feedback for postal service time!! I cant even respond! Ebay is not for the small seller it is for the buyer and big sellers!
I also had a horrible experience with Ebay/Paypal. I was a power seller, 100% positive feedback, had been a seller for years...until Ebay one day decided to "hold" over $2000 of my money claiming I had a second (old) account on which I owed money. I didn't, they didn't belive me, they told me to prove I wasn't that person (?!), I told them to prove I was! I told them to stop (stealing) holding my money hostage, they told me they could for 180 days (it's actually in their terms of use we agree to, look it up). I waited 180 days, they wouldn't give me my money until I paid that other account, I refused, I took them to court (they say in their terms of service you can't, but the court says that's against the law), I won, I got my money. It only took me 7 months!
The point: horrific customer service; horrible management; blackmailing/extorting users and the CEO at the time, Meg Whitman, is NOW RUNNING FOR GOVERNOR OF CALIFORNIA!!!!!! I've experienced Ebay, can you imagine what she would do to the residents of California?!
On 12 March 2009, just after I received “instant payment” notification, PayPal (eBay’s own company) requested copy of my passport, copy of my driving licence and copy of my utility bills. Suspecting a hoax I refused to provide copies of such documents, and on further requests too, as there is never any guarantee as to the safety of such documents and ultimately to the safety of my identity once the documents are dispatched.
At the same time without any warning, PayPal restricted access to my account (I could not withdraw money) in which account I had approximately $800 US that constituted over $ 1,200 Australian at that time. On this occasion, PayPal failed to instruct me that I still could change my US dollars to AU dollars to prevent any fluctuation in value of AU dollars balance.
At the time, I had an automatic payment arrangement in place with eBay/PayPal with two credit cards, and two or three bank accounts; each of them was more than capable to cover my seller’s fees; of no fault of mine and entirely of eBay/PayPal choice, they neglected to debit my seller’s fees from any of these accounts.
Late in March, eBay sent me a message that PayPal (eBay’s company) refused to pay $100.71 to eBay and they requested me to make one off payment; in my response I wrote that PayPal holds my $1,200 and it is ridiculous from them to demand another $100.71 as they could use any other payment option as per automatic payment agreement.
The matter has been dragged by PayPal and eBay until VCAT (Victorian Civil and Administrative Tribunal) hearing in early September; eventually PayPal decided to release my funds, that at this time were only worth AU$ 913 instead of AU$1,200. Because of eBay/PayPal actions, I suffered a direct loss of over $300 due to currency devaluation and indirect loss in sales that I could not undertake.
After the release of my funds, I sent to PayPal my cheque payment of $100.71 as per original due; I did not believe that I should pay any interest on that money as eBay could debit either of my credit cards, or my bank accounts, but chose not to.
Additionally, eBay/PayPal used my funds - interest free for the same period of 180 days so I could not see any sense in having to pay $6.30 in interest on $100.71 while eBay/PayPal having the right of not paying me any interest on my $1,200.
Finally, based on my experience with eBay/PayPal, I consider these companies a bunch of common thieves, crooks and robbers; I will never use eBay/PayPal “services” again and I urge anyone who does to reconsider pros and cons as they can hit you as they did it to me.
W. M. (Melbourne, Australia)
@Diversity210
I really doubt that EVERYONE that is ranting against GreedBay is a newbie although I guess to you it seems that way.GreedBay has been going steadily downhill for years and more and more people are getting fed up with their Draconian rules and Outrageous policies and/or the Fees.
I notice that everyone on here talking bad about ebay is new to ebay. I mean come on. Most people just get on ebay for the first time and find what seems to be a good deal and bid. You guys are the type of people that should use another website to buy and sell your items, because you are the people that make buying and selling on ebay a bad experience. Before you bid you should read the buying guids and rules and you should do some research on the person you intend to buy and item from like paying attention to their feedback score and reading the feedback that other buyers have left for them. When you sell on ebay you should read up on everything before you deside to sell your items. There are ways to block bids from people that dont pay and make transactions hard. Just because you guys were idiots and didnt know what you were doing when you were bidding or selling and had a bad experience dont but it on the whole company. To be honest all of you guys talking bad on it suck and just dont know what your doing when you log on to ebay. I have been using ebay and payal for years now and, they top every other similar site. Why do you think every website that you go to now a days you can pay using paypal, because they are a good secure way to pay for your items online. Why do you think that ebay is the biggest site world wide to buy and sell just about anything. I think before you guys get on here and talk about how much ebay sucks; you should educate yourselves, because to be honest with you. You people dont know what the hell your talking about.
ultimatesports
I'm in! Put me on the class action let's go!
And this, more evidence that eBay does, in fact suck. Pay Pal sucks too!
Here is my recent experience.
2 Months ago I joined. I Bought 3 or 4 things. I Paid fast, got positive feedback.
Started to sell. My first 5 auctions were won by non-paying bidders. My next two were won and paid for in a reasonable time frame. Each sale involved an Apple computer and a buyer who didn't know how to use one. So, with positive feedback held dangling over my head, I spent a minimum of 72 hours on the phone as a "self help" tutor because neither of them would leave feedback until they were completely happy with their purchase. I had no choice.
My next auction was a new iPhone. It was bid on, won and paid for quickly. I couldn't believe it. I didn't have to call, send an invoice or file a non paying bidder strike. ALAS! SO, when I went to print a shipping label, I found that I had limited access to my paypal account (can't send or receive money) and my eBay account was suspended. PayPal had limited access to MY MONEY, claiming that they had linked me to a 5 year old account that owed $600. Whether it was mine or not was not the question. I had been convicted. They were now holding $2500 against an alleged $600, 5-year old debt. After another 5 hours on the phone, they asked me to fill out forms, submit supplier information, show proof of delivery for the items that I shipped. It took an hour or so to upload them. Its been 8 days since I submitted the documents. They have not gotten to them yet.
In the meantime, the guy who won the iPhone got nervous because on the day of my account suspenstion, eBay sent him an email that said I might be fraudulent. Slanderous? Ya think? I refunded his money.
The final transaction was an iPhone that I purchased. It arrived. It was fake. Take a look. I filed a dispute, but can't escalate that one to a claim for another 4 days. Take a look.
http://web.me.com/mr60spot4/iPhone_Scam/index.html
So, in short, you are the fortunate one if you don't have an eBay account. While they claim that the business survives solely on the premise that "people are good, " the entire business model is geared to accuse and convict cyber-criminals, untried. If you think you are not an identity thief or a cyber criminal, don't be so sure. You might want to ask eBay or Pay Pal. They'll tell you whether or not you are.
And no, the $600 negative account was not mine. Was it yours? Sign up for an account. You'll be sure to find out.
They just suck.
i found ebid and i think it is a pretty nice auction site
http://www.ebid.net
there are lots of auction sites, everyone tries t open one but so far non of them have been successfully.
exept ebid :)
cheers
randy
Hi, I think ebay is the worst auction site ever, since they got a big head from many signing up with them. Now they dont reply to emails either, and i am still waiting 2 days later for an explanation. I have a shop on there with perfect 100% feedback and they have stopped me from selling for a month, can you believe it. My store is wickidjewells4u, check it out, and you will see i have perfect feedback. They are an auction store after all, not a retail site, and i urge people to sign up with other sites and give them a go. You will find better service by far, and great wholesalers that you dont have to pay to get their information. Try it, and i think you will agree. Thank you for listening to me whinge. all my regards from wickidgypsy
ebay.... too disappointing.... my story told me if you get a naughty buyer, you are done!
What can i do? left feedback with honest words? no, ebay removed. Follow up? no, removed again.
The negative comment buyer left for me. sorry, i need to write to remove it.
Seems there is no freedom of speech in ebay. Buyer is the king.
this is a Joke of unequally ebay. true story, i canceled my account for good.
Hi eBay "fans"
I have started a new eBay / online auction fraud, complaint, etc. reporting forum and would love any substantiated wrong doing complaints to be posted there;
http://www.vbay.me
My intention is to get eBay users to publicly complain, feedback, warn, etc. in a central repository so that it helps others / unites efforts to stop the wrongdoings by eBay. If enough people use vbay.me it could really hurt bad practice one way or another.
Also, if you get a chance to look over my forums, I am always open to advice / suggestions.
Regards
Mark
i lost a few tousand dollar with ebay and paypal and they just dont care and ignore my warnings that i will use legal action against them. here is my story:
in february 2009 i sold a broadcast camera to someone for 2000$. the buyer wanted to pay me with paypal but obviously it did not work, so he tried a second time which did also not work. god knows why, anyway we managed then to make the payment in cash when he picks up the camera and this worked fine. later i found out that my paypal account was blocked. when i asked for the reason they told me that my account has ben flagged for money laundring because i recieved more than 4000$!!
i told them what happened but they refused to unblock my account, keep telling me i recieved more than 4000 US$ and i have to send a copy of my DL and a utility bill where my current adress is clearly visible. i asked them in a nice manner to have a close look at my account and that the payment was not sucessfully and i only have 90$ on my account. then they told me that even a "attemt money transfer is considered as sucessfull" WTF!! huh???
at this time i had another auction on ebay for a custom bike which then was removed by ebay because they tought it was a fraud. they then told me i have to prove that i am in posession of this bike and again i have to send them a copy of my DL and a utility bill to prove my adress.
i hardly doubt that this is completely legal? i dont think they are suposed to ask you for your DL and such sensible data! ebay is not a govt. office.
btw for stuff i have sold in the time of this matter, the payments went into my paypal account which is still blocked. there is now about 2300US$ on my paypal account and it is closed! my paypal account does not even exist anymore. they just stole my money.
fuck ebay and fuck paypal.
oh yeah and the "you MUST use paypal" policy sucks as well.
i used to be a fan of ebay but now.....
Unbelievable how ebay is still #1 auction site! It has horrible service. As the guy above puts it "bloated garbage code ridden waste of time does not work right" hits it right on the head. In the dark ages.
Can't another Gates, Brin, Page, etc. found a better auction site?
PAYPAL, AN EBAY COMPANY, ARE NOW STARTING TO HOLD FUNDS OF THEIR SELLERS
WITHOUT CAUSE AND WITHOUT WARNING.
THEY WERE FINED BY NEW YORK STATE AND LOST MILLIONS IN A LAWSUIT FOR THIS
YET THEY JUST STARTED DOING IT AGAIN.
BECAUSE OF THE ECONOMY THEY MAY BE IN TROUBLE AND THERE IS NO PROTECTION AS THEY ARE NOT A BANK.
PAYPAL ACCOUNT HOLDERS:
DO NOT SEND OUT ANY MERCHANDISE UNTIL YOU CAN VERIFY THE PAYMENT IS IN YOUR BANK!
DO NOT TRUST PAYPAL, DON'T BE A VICTIM!
DO NOT USE PAYPAL AS A PAYMENT METHOD!
DO NOT GIVE THEM ANY BANKNING INFORMATION!
KEEP UPDATED ON PAYPAL BY GOING TO:
Paypalwarning.com
PaypalSucks.com
Screw-Paypal.com
EbaySucks.com
Aboutpaypal.org
Paypalpetition.com
EbayPigs.com
http://www.ygoodman.com/paypal.asp
NoPaypal.com
***PLEASE SEND THIS TO SOMEONE YOU KNOW WHO USES EBAY AND/OR PAYPAL
SO THEY CAN PROTECT THEMSELVES.
quite simply everyone should start finding new auction places to sell.
Tell all your friends about them and people you have sold to. Spread the word basically.
Here's a good one.
www.oztion.com.au
and a good replacement for paypal is
www.paymate.com
I'm beginning to read more and more posts about people upset with ebay. I have some good news for you.
With the help of some national radio publicity, some people started an auction site and they are going after the people who have been wronged by ebay. It appears they are gaining ground!
This site is getting national attention so hurry and get your items on there now. Their first 25,000 listings are FREE and final value fees are as much as 80% cheaper than ebay's and much easier to understand!! Also you can bring your feedback with you!
Read about their Anti-Sniping feature which is very beneficial to Sellers and also buyers. They have lots of other cool features as well. Just go to w ww . JaGetit . com (take out the spaces)
http://JaGetIt.com
Look out ebay! Here comes someone who cares about the customer!!!
I used to do ebay a lot but now they suck suck SUCK! The site is a broken down bogged down spyware and bloated garbage code ridden waste of time does not work right. Plus WTF is this Paypal only crap? I do not trust Paypal with my info and will never use those scamming crook-tards
How about this? I sold on eBay, not professionally, just occasionally. I got a negative feedback from a buyer. That feedback down-rated me from 100% positive - after exclusively positive feedback over the past six years.
Feedback revision time window has closed, but it turns out the buyer - 1st time buyer! - has revised/amended his feedback, in a positive comment to the negative one he gave. Or so I thought.
So I contact eBay, to delete, since neither of us can retract/revise the negative feedback now. eBay refuses.
So I contact the buyer. Says he, in writing: someone else abused my account. eBay says, in writing: we cannot do anything about it.
Canceling my account, both as a seller & a buyer. Too much bad energy involved, as far as I am concerned.
It's mid 2009 and there is STILL no alternative to FeePay in sight. Throughout the entire internet... it is rotten, corrupt, broken and unworkable... and the only game in town. I saw ebay's stock prices today and they went up a few points... even though... nobody... is using... the site........ The manipulated stock prices are as phony as John Donahoe's smile. Nobody can deny the massive amounts of corruption going around these days. It's so bad that it's comical. Anybody who can't see it would have to be legally retarded. This country is starting to feel more and more like communist China everyday.
Ebay is destroying his own business model. High transactions fees and no control at all to filter away the bad Ebay sellers.
Since they change the way they list the products, it's hard for good sellers to make money on Ebay. It's becoming like a flea market.
There are good sellers, but too many bad sellers make the entire Ebay marketplace almost a piece of junk. Bad Ebay sellers has no customer service at all. No phone number to answer questions of the customers. Not easy to refund the products, even with a money back guarantee. In fact, they don't want you to refund the product.
And worst of all, these bad Ebay sellers copy the description and pictures from other online stores without asking.
I have seen some great sellers on Ebay with wonderful pictures and creative sales copy writing.
That's a lovely story. Ok how about this? this happened about a month ago. ok you ready? sure here I go. I got caned from eBay just because I sold a G1 phone and then I made a file to not sell the phone. ok the buyer agreed that he wasn't going to buy it, I sent his money back.. guess how.. yep you guessed it PAYPAL! then a day later my account was suspended for unusual transactions... how messed up was that? verry... not mad just pissed... but hey life goes on I found ldbidz.com it's a free auction site not many sales but it's a start.
P.s I hate eBay with a passion.
I had been selling on Ebay for about 7 years and each year they managed to figure out a new way to suck even worse than the year before. When they stopped allowing sellers to leave negative feedback for buyers who try to rip us off or practice poor business, that was the last straw. How can you allow the buyer to leave negative feedback and not the seller????
I use some of the smaller satellite auction sites who still care about their customers now. www.aucks.com is a good one. As they say over at AUCKS: Ebay sucks. AUCKS ROCKS!!!
Here is an idea:
Everyone that sells items, make it a norm to contact the buyer to pay you with a certified check, money order or whatever safe method of payment. Make sure the buyer understands and truthfully tell them PayPal's criminal fees. And when you are done with the transaction and the buyer is happy with the item, go on to your "My eBay"'s and do a "Transaction Cancellation process". After both parties are happy with the outcome. You will get your final value fees back.
Offer free shipping, etc. Hire employees to make phone calls, etc. You will make more money than paying eBay fees. Make sure you have several back up accounts. Feedback don't matter, as long as you have a few. Just contact the buyer as a courtesy, talk about baseball or whatever. You'll make a new friend too :)
If eBay was selling air, breathing outside of eBay would be "against their policies"! This is AMERICA and we should be allowed to trade freely.
ultimatesports : I am with you on this. I will do anything required to bring down those criminals. What do I need to do?
Give me your email. We should put together a group that'll create dummy accounts or find find with accounts already and attack eBay with a flood of purchases, leave negatives, open disputes, scare sellers away, etc. Like an underworld group to bring down eBay.
eBay and PayPal have the lowest form of integrity any company has ever had in the history. Where do I begin...
Just this week they have removed 3 of my listings for "listing voilation". The reason: I am obliged to accept PayPal and ONLY PayPal as a form of payment, I am not allowed to ask the buyers to contact me or anything. As if paying listing fees, final value fees is not enough, you HAVE to pay PayPal fees and PayPal criminal 8% currency conversion spread. I sold an item for more than I paid for recently and ended up with a loss after all the fees.
I had another item removed today for "policy violation", probably because I mentionned that a similar item went for $X. Easter weekend, 19 bids, 25 watchers and 200 viewers. eBay just does not care.
They mercilessly slander Western Union and MoneyGram as though if they were the crooks. PayPal has no protection. If a buyer gets screwed over, the only "protection" PayPal offers is freezing the seller's account and blocking/stealing his money.
eBay policy is simple: Squeeze out as much as possible from everyone. If a policy is sure to drive away 1 in 10 users, but will squeeze out an additional 10% out of the rest of the users, so be it.
Here is my policy: After selling an item, always call the buyers to pay me by a method other than PayPal. Clearly explain PayPal's criminal practices, fees, non-protection and how sending a certified check is just as traceable as any form payment. Give small discounts and slander PayPal as much as possible. The buyers will understand and feel comfortable. Makes no sense to give half of your money to a middle-man only to know that you won't get screwed over for the other half (when in fact you could just as well be).
eBay bullshits both buyers and sellers. I got my account suspended even after I paid for and received the item I bought. I've been robbed before on eBay and they don't protect the sellers or buyers. I can't wait for the day that eBay's ass is finally hit with a class action suit.
Hello
I got an idea, why don't we all buy stuff on ebay, and leave negative feedback for everyone. Even if the service is great, fucking trash ebay with negatives, and everyone will get kicked off and suspended.
Hopefully the end result would be to change the stupid system and start helping the seller and buyers equally or ebay would fold.
Thanks for posting this to your blog and giving others the space to vent.
Like you, I sold some stuff on eBay. OK, more like one item. A single item. A CD to be exact.
Paypal conveniently takes out their fees and knowing that eBay and Paypal are the same company I assumed that it included my listing fees. Seemed like an intuitive assumption to think that the same company wouldn't want to have to keep track of two ledgers from which to bill consumers right?
Not so fast. Conveniently not a mention was made that fees were owed to eBay. I have a credit card on file set up to take care of "automatic billing". Seems like they don't want to bother you with the details about having to owe money if you have automatic billing set up.
A month goes by and after 28 days of SILENCE from eBay I open my email to suddenly find three messages from the likes of eBay collections and account services. A few days back they tried to debit the card I had on file but it was declined because it was expired. Thus, eBay thinks it is in the clear to charge a $15 dollar fee for having the transaction denied.....denied because it was EXPIRED. This is information they have on file. Why kind of sucky software doesn't recognize that maybe an operation shouldn't be attempted because it will fail? Oh wait, yes, it makes more money to collect late fees that are a full 600% of the original bill.
Did they alert me the account information was expired? No. Again, why would they if it makes such a wonderful profit. Transaction denial fees aren't that high especially for a company that handles tens of thousands of transactions a day.
Lesson learned about selling on eBay. Don't bother unless you need a virtual storefront and intend to keep engaged with your eBay account at all times. Even then, from reading the other comments on here it seems even regular sellers are getting the shaft as well?
After trying to get a hold of anyone at eBay, I wrote this nasty message to them. The whole system is backwards.
Ok, mr nice guy is done. Time to be a jerk.
I have gotten the same F****** response from you people for over three weeks. "Strike removed by seller" or "Sorry for the Inconvienence"...don't care anymore. Your whole system is F****** backwards!!!! If you want me to pay for the items, send me the invoice. But, I can't send F****** messages to the people who gave me strikes because I can't get in My account!!!!!!! YOU WANT ME TO PAY, I'LL PAY! As long as I can't get into my account, I will just keep getting more stupid strikes on items I bought before it was suspended. I tried appealing items, but there is no point because I don't have a reason other than being locked out of the system. This E-Mail crap is driving me nuts and this should have been taken care of weeks ago. We can figure this out over the phone. P.s: You don't have a customer service number for me to contact!!! I am beyond mad (Perry) Or (Jimmy) or (Insert random name to make it seem personable) and a little customer appreciation for someone who has dropped over 3000 on your site in the past three months is expected.
Been using ebay for years. But I've finally had it. Some yahoo filed a report that the book I was selling amounted to copyright infringement; that somehow the book I wrote was in fact their book. Tried to explain it several times to the claimant and to ebay to no avail. The charge is completely false and yet ebay has suspended my listing privileges, effectively forcing me out of business despite a perfect record over 5+ years. It's hard to be an ebay fan anymore. I wish someone else would come along and give these creeps a run for their money.
Sellers on ebay have no recourse whatsoever. If you get a crooked buyer, you just get f---ed! Ebay won't do anything and thier partner in crime, PayPal is even worse. People should stop using Ebay and Paypal
I was posting an auction and got a message that I'd "reached my limit" but wouldn't have any trouble posting some items. When I asked what my limit was, they wouldn't tell me (they said they couldn't); when I asked what I could sell during the arbitrary 30-day limit period, they wouldn't tell me. Two simple, fair questions and they refused - repeatedly - to answer. To boot, their customer service rep on their chat line I used was a real a--h--e. I've had no problem with PayPal -- so far (knock wood).
Ebay screwed me over too. I had a perfect feedback score until recently. I sold a video game for my son for $12, brand new and sealed with a stock photo. The buyer insisted that he was bidding on a limited edition game and I had misrepresented the item. I did not do anything wrong. He demanded 4-5 dollars credited back to him or he would leave neg. feedback. I offered to give him a refund for return of the item. He wanted the item, but he wanted it for 5-6 bucks. I let him start a dispute then I esculated it to a claim and he knew he would loose so he closed the case and left neg. feedback. I contacted customer service several times and they say it is against their policy to remove feedback, even when it is clear that the buyer had blackmailed me. Ebay does not offer the seller any protection and I am quitting that sorry company for good. Who needs it? If I ever do buy anything else from eBay, I am going to leave negative feedback just because I can, and hopefully everyone will get p'd off and quit the stupid company.
unscrupulous buyer demands a $100. refund on false information. next he drops a big fat negative feedback into my perfect score. now i'm insulted to find i have zero recourse to explain this travesty. ebay say's i should wait a year for the bogus negative to fade away.
only thing that's gonna fade is my use of their expensive site.
and their cash cow, pay pal is off my radar for good.
Here is a good one. I have over 600 positive feedbacks in one year and eleven...that's right eleven negative in ONE year. I have 43 positive feedbacks in one month and 3 in one month. Well according to Mein Fuhror, the ebay powers that be, that is enough to suspend my account for 30 days. They never ask for the seller's point of view when people leave negative feedback. They just assume the buyer is leaving honest negative feedback. I received negative feedback a month after I sold and shipped the item. The person never emailed me and never told me there was a problem with the item. They just left the negative feedback and ebay in lock step accepted it. They dont even read the descriptions people leave. Meanwhile, the seller can't leave negative feedback for the buyer. EBAY doesnt even have a phone number to the very department that suspends your account (the trust and safety team)!!!! Of course, there is nothing that can be done becuase EBAY is a monopoly and no one has ever tried to file an ANTI-TRUST lawsuit against them. Who knows, maybe someone has. I am just very angry right now.
I cancelled my EBAY seller account months ago. They charge you $5 per month, this happens if you dont' sell anything.
And that is plain stupid. If you don't sell anything, you shouldn't be charged with anything. EBAY makes their profit by screwing people with the fees (listing fees and end of auction fees) and Paypal fees (considering that EBAY and Paypal are one company.
I was a Power Seller on eBay and did fairly well for many years, until the Gestapo like tactics were employed. I remember when eBay purchased PayPal, the hope was that the commerce unfriendly PayPal, could be persuaded into doing business more online with traditional monetary transferring houses. Unfortunately, the reverse occurred, eBay became extremely predatorily toward Sellers, limiting accounts without verification that the Seller did anything wrong, childishly canceling auctions moments before the end (generally at the discretion of a smug 21 yr. old kid, sitting at a PC terminal, drinking a latte with untied shoelaces); PayPal freezing monetary transactions for 180 days, conducting no investigation of wrongdoing, simply because of an implied Buyer comment of fraud - and PayPal profits from the interest of all these frozen assets? The list is endless. You can go to www.PayPalSucks.com, www.PayPalWarneing.com, etc, the list is endless of the misdeeds of eBay/PayPal, bordering and meeting the criteria of criminal relating to commerce.
The only solution is through the Court System; California and Federal Supreme Court. It would take a combined effort of all incumbent, and past eBay Sellers to retain advocates to force change in the manner eBay conducts commerce. Along the way, the Attorney’s would need to make a dear friend of the media, ensuring eBay/PayPal received notable attention along the way - blogs are good also; blatantly prohibiting Google Checkout from being a viable payment option - illustrating a monopolizing intent, far surpassing the incidents which resulted in Bill Gates being investigated by the Senate Oversight comittee. This is the only way folks, the Courts would need to intercede, much as the Warren Court did in the 60’s to reform eBay/PayPal to discontinue their disparate and discriminatory policy against Sellers. The only other method would be a software program able to cancel all eBay auctions simultaneously and continuously that eBay would begin losing millions by the minute (much in the manner of Gorden Gekko), and be forced to the “table” to arbitrate. A Seller’s union could be formed, having positions and offices at every eBay facility ensuring certain Seller inaliable rights. Outside of this, there is no manner in effectively forcing eBay/PayPal’s hand.
Hi, I just wanted to tell you people about a site that will rip you off in minutes. I had joined a site called 4sale4now.com. I was selling items and I always send out my products. Anyways the woman named Nicky of the website. A customer called me and told her they didn't receive their item. She never contacted me except once. The next thing I knew was she was trying to get all the money back from orders I just received like one or two days ago. Now my paypal account is minus $1,000 it says. She even had the damn balls to call the cops on me. For orders I just received one and two days ago. That is a total crock. I am going to try my hardest to see if I can get her for calling the cops making a false report.
Ebay sucks now what?
I have created a FREE Auction site to get back to these thieves, check it out and let me know if you can offer any help. This site is for the People by the People and totally FREE.
http://www.QuickBids.net
Ebay suck,
we sell item from turkey at ebay.com but German guy didint buy insurance we sent item but he complain to paypal as i havent item
paypal refuse him money oh la la..
he left us negative feedback what a wonderful world..
i contacted ebay you took my money for sold this item but paypal refuse my money, therefore payback my money ebay said we dont pay fvf back ugh?. What a trade .
EBAY IS SUCKS
EBAY is a b*tch. I've been shut down from two different users as a seller, since they shop/bid instead. I recently just bought a 'touch screen' mp4 for my little brothers as a gift. Well turns out that the 'touch screen' was not one after. I tried getting the dispute done through paypal but the case suddenly close on my stating that I provide fraud shipping information. I PAID 11 DOLLARS TO GET THAT GODDAMN THING SHIPPED BACK FOR MY REFUND AND I HAVEN'T HEARD FROM THE OWNER OTHER THAN HIS LAST EMAIL STATING HE HAS NOT RECEIVED THE ITEM...ITS BEEN MORE THAN A MONTH NOW!! I AM PISS AT EBAY AND STUPID PAYPAL! I TRIED LEAVING A BAD FEEDBACK ON THE OWNER PAGE BUT IT NOW STATES THAT THERE WAS NO TRANSCATION WITH THEM...WTF!!!!
Ebid lists in 18 countries--they offer free lifetime membership--and if you are a seller get the seller PLUS lifetime membership--this will not be around for long as it is an introductory price--you will never pay a fee for listing and never pay a final value fee ever again--also try google checkout--Paypal is another greedy ebay venture that is a HUGE rip off. I just signed up for Ebid.net as a lifetime Plus seller and find the site is easier to use than ebay with less restrictions. For an up front $49. you will never ever pay a fee again for your lifetime!!!! It will take every last one of us to reject ebay and start using Ebid. It's the best Ebay alternative out there--stop complaining and hit them where it hurts...Please do it now...I did.
Fire Donahoe!
http://www.firejohndonahoe.com
DirecTV VRO digital rights posting in EBay applied only to access cards. EBay closed auction for my owned DirecTV receiver without access card citing VRO request from DirecTV. No recourse with EBay who set my account one step from suspension. I took the opportunity to suspend EBay instead and closed all accounts.
Ebay has become a million pound gorilla in the room. Everything they were proud of initially is going out the window. They said buyers and sellers rate each other through feedback-I think it's safe to say that does not really apply anymore. The only feedback that must be positive is EBAYS about YOU. The Sellers on Ebay (who pay Ebay's salary) are loathed by Ebay. They don't trust sellers and they never really have it appears. They don't think they are making big enough profits right now so they are forcing EVERYONE to use both of the companies they own. I really wish somebody else would do what they do and keep in mind who they work for. Have you heard of Buyer Protection? Ever heard of Seller Protection? They put real businesses that people depended upon out of business and are now telling them to hit the pavement. Please God Help Us!
I agree ebay sucks!!!!! They keep shutting down my auctions and Paypal has a hold on my money now! Plus I am limited to what I list BullSh**! Paypal says it is for the safety of the seller and buyer until the seller gets there items! ya right that is my freakin money!!!!!! AARRGGGG! I need a new site! I might have found one $49 per year ebid.net say goodbye to ebay!!!!!!
I agree with all these comments ebay and paypal have turned into pirate websites raping and pillaging the whole world ever since march when they changed all their rules and regulations ebay members have no rites especially sellers!!! Something must be done we as human beings must stop using ebay they will crash and fall without us they have nothing! Craigslist.com is the next best thing no stores no rules NO PAYPAL B.S. its just plain old buyer beware contact the seller or buyer send payment get item if a seller is honest your transaction will be great but if they are crooks they wont be selling for long and just like going to a store you sometimes get a bad product that you can't return and fee's out the you know what for restocking and whatever! I am starting a magazine that will combat all the fraud in this world it's only a dream rite now but it's very attainable all I need are the funds and good people to make it work! The trademark is registered and the connections have been made all I mostly need now are funds! It's called NYYCCE(NICE)MAGAZINE yes it has girls and cars and such but this is only to attract all different types of people it is not a porn site its only on myspace rite now containing videos and pictures of people places and things! Keep in mind this magazine is the easiest way I could figure out how to aquire the funds to accomplish my goals starting with the entertainment industry one of the biggest money making and wasting industries today! I will move on to real estate,energy,and all other forms of industry after that HONESTY IS THE WAVE OF THE FUTURE!!!!! That is what I will be selling there is no need to buy and sell any other way! There will alwayes be crooks in this world but most crooks start out as being honest decent human beings thrown into a life of crime for one reason or another mostly because of other crooks my plan is to eliminate the crooks and thus making honesty the only way to get ahead! Check out my myspace page ignore all the pics and read the about section and by the way I will be changing the way to make donations from paypal to just send a check to my house! This is NOT A SCAM you can be rest assured all donations will be put towards my quest to make the world NYYCCE! Donations are not required your friendship and support is more important so please spread the word and add me as a friend or at least read the about section there are more good people in this world then bad and NOW is the time to stand up and show the crooks whose boss!!!! Thanks JDH EDITOR (NYYCCE MAGAZINE)
hello my name tony and i have fashion buisness and sold on ebay for first few months is was ok until i kept having my listing removed for also of reason one being trademark violation of my own company brands and trademarks , how ridiculous . this carried for weeks i contacted them i sent over 1000 email and got the same arrogant reply,Ebay states they can do what every they want as they dont want small buisness on the auction site they just want the major players, this means member like me and other ebays members are being suspended for no reason, ebay make up reason and provides no proof.
they lie and ruin people lives, there staff are thick arrogant abusive and threatening.
i am glad ebay is loosing money and axing 1600 jobs i hope another company take over ebay reign and the founder is left now with nowt.
this may sound harsh but when a company is allow to threaten and ruin people lives then something needs to be done.
ebay is not for genuine sellers but for all the con artist who rip members of and the the people who sell fake items
I just lost 900.00 in an ebay scam. I noticed one of your listings was exactly like my situation....Davidman posted it. If you read this please contact me. I would love to get this jerk that got our money! We both used western union to wire money to romania through what appeared to be ebay. (I know , sounds stupid but the email from ebay was believable.)
I Have stopped selling on ebay Please search member BOYDE2000 ebay advanced search. Click on my Name Boyde2000 818 . After you have read it come back and tell me what you read. Thanks > Den
i have been on ebay a number of years and i have been in the jewellery trade over 30 years i had a shop on ebay wich i have now closed for the following reason ebay have been limiting my account for months now
WHY
i do not sell fakes
i have 100 per cent feedback
so why
i rang them
they say theres a problem with account
ok what
oh we cant tell you
any one know the official complaints proceedure
EBAY HOW ARE YOU SUPPOSE TO RUN A BUISNESS IF YOU CONTINUE TO NOT GIVE THE SUPPORT TO GENIUNE SELLERS
YEP I AM NO LONGER SELLING ON EBAY AS OF TODAY ALSO. EBAY DOES NOT SEEM TO CARE ABOUT LONG TIMERS 9 YEARS IVE SOLD AND BOUGHT. NOW THEY ONLY WILL LET SELLERS AND BUYERS USE PAYPAL ONLY NO CHECKS OR MONEY ORDERS ANYMORE AND IF YOU DO YA WILL BE CANCELED. BY BY EBAY. ALSO PAYPAL NOW IS ASKING FOR YOUR SOCIAL SECURITY NUMBER YEP WAY TO MUCH FOR ME TO JUST GIVE. EBAY DOES SUCK I FOUND ANOTHER GREAT SITE TO BUY AND SELL
I'm very upset with my husband for using eBay to buy his dream camera from USA which cost him $3300!!! He paid it via PayPal in June 2008, and up to now he still doesnt get his camera. Response from the seller, his bank and PayPal are suck! They keep asking him to wait, I think until he forget about it. But grrr...I'll never forget about that money. That's enough for a nice vacation
Anyone can help us to get the money back?
Check this out!!!
I was made aware of a new company, set to launch in November '08 that is breaking into the e-commerce world.
I saw the site, understand the concept, and I am completely syked about it. EBay is going to be a thing of the past.
The economy isn't so great. Nobody is buying. Sales are way down from last year. Who wants prices that are continually increasing?! As a buyer--not me, I want the best deal I can get, and I am usually shopping around online to find it, visiting different websites, comparing costs online and in-store. As a seller--I need to get some things sold, and the auction/bidding format, is just not doing it for me.
The solution? 4Sale4Now.com -- I have NEVER seen anything like this site before, because there IS nothing like it! They have taken a firm grasp on the issues that are plaguing buyers and sellers alike.
With this website, there is NO bidding, there are incredible deals to entice buyers to keep coming back, and sellers will be doing exactly what they are trying to do.... SELL!
I don’t know about you, but I have been looking for the next great thing, and I think I found it. They have a long line of sellers anxiously waiting to upload their products. From what I hear, they will allow back-end access to sellers to start uploading products to the site starting in October, once they kick-off in November; all will be ready to go.
Contact them at info@4sale4now.com
www.4sale4now.com
CAN SOME ONE HELP !!!
My Ebay store( min7man *1453)” A Walk in The Past “ was closed on August 4 2008. Ebay said it was because of to many negative feedback but my feedback is at 98.1%. I had over 2400 article in my store that cost me between $3 and $7 each to list . My store inventory was in the $200.000.00 mark +. I have invested way over $60.000.00 and 5 years of my time purchasing article for my Ebay store. I employ 2 full time and 1 part time employees . I work my Ebay from an office that I rent and turn it into a Ebay store. also included in my office is 3 running computer that I use to list and work my Ebay store from . I also had to rent a large storage falacitie for my Ebay store out of town because of the 10000’s of article that I have bought over the years to resale on Ebay and I also work Ebay from home witch is also turn into an office and Ebay storage . Ebay was my only income and know they shut me down . I had sales daily in my store and making from $1.500.00 to $4.000.00 a month . I also have grief with Paypal . I lost over $1000.00 last years because Paypal refunded buyers that never send me back my parcel and pay pal’s policy is that the other party have to supply proof of shipping with a tracking number or anything else . In 3 or 4 case of mine no tracking number was ever supply and Paypal still refunded them the full amount and they end up keeping the parcel too. I call Paypal and they told me to work it out with the other party that perhaps a mistake was done and they offer no help at all . I send Ebay a few emails in the last month but all I got was email from Ebay telling me that I deserved what has append to me . I was a power sellers and a silver member 2 months ago . I got a phone call from an Ebay reprehensive to congratulate me on being a New Ebay Silver member . Instead of Thanking her I told her how I lost over $1000.00 last years because of how Ebay and Paypal operates and after bitching at her for about 45 minutes she thanked me and told me that she would direct my complaints to the right departments. I guess she did just that and took it upon her self the Shut me down . Telling some one there fault should not be just cause to close my store down . I have send the above email to about 20 Ebay reprehensive in the hope that some one may help me but it’s been over 3 days and Not one reply yet . There more people complaining about Ebay then me . So why don’t the Government get involve and close them down for a few months to see how they would feel .
Can some one help ?
What can I do ?
I have bills coming in everyday and 3 rent to pay .
my name is Michel @ 613-698-9467 or michelminiman@yahoo
Dear Ebay representative.
On Monday August 4 2008 my Ebay store Min7man “A walk In The past” was shut down perhaps by accident
Over the past two years min7man “A Walk In The Past” has generated an annual revenue of $15.000.00 and over and has served over 1400 clients. From the early days of operation “A Walk In The Past” has grown from 5 sales per month to sometimes 75 per month with expansions planned for the fall and winter of this year, many clients have been very satisfied with my service and some of their feedback is included below:1-shipped at a reasonable rate and item was packed very well exactly as advertised.
2-exact item , very good packing, very fast shipping, recommended seller
3-Well packaged and received in due time. Interesting item for collector.
4-Everything wonderful! fast shipping! Well packed Great seller! Thanks!! A+++
5-Product just as described Fast shipping Highly Recommended E-Bayer Thank you A++
6-fast and professional
7-Item as described...shipped promptly,.promptly credited accidental overpayment
8-Excellent seller. Wonderful items, well packaged. Thanks so much! 10/10
9-excellent condition of item, good price ,fair shipping cost
10-OUTSTANDING SELLER. Pleasant to work with. Beautiful plate, carefully packaged.
I believe there may have been an error or some technological glitch that may have caused “A Walk In The Past” to be shut down and any exploration of the matter would be greatly appreciated.
Please email me at miniman777@hotmail.com or phone me at 613-721-2700 or 613-698-9467.
Thank you for your time and consideration
Sincerely, Michel Berniquez:
Michel Berniquez
President and Owner of “A Walk In The Past”
13 Hobart crescent
Ottawa Ontario,
K2h5s3
613-721-2700
613-698-9467
http://www.youtube.com/watch?v=TtY3xXfweME
ebay stole my money!!!! i bought a pc for $2000 and i never got my item! did everything possible but never got a response from either the seller or ebay!!!!
seller (cindys_basement).
Feb.28,2008 Payment To C&M Collectibles Completed -$41.99 USD
I purchased the item, which are electronic digital calipers.
His auction (Mark A.) represented the item as fully working and in very good condition.
When I received them and tried to use them, I would often get an "error" message on the LCD display. Initially, if I reset the unit, the error message would go away. A nusance, but I could still make some measurments with them. The problem got worse and was so bad, that I could not reset them. The "error" was displayed constantly.
I contacted Mark Albino the seller, and described the problem. On my first call attempt, I got his son, who was fairly rude to me on the phone. I became worried that I might be dealing with slippery people. When I did get in contact with Mark Albino, he told me to mail them back (he refused to pay for return shipping) and if they were not working as described, he would refund my money.
I sent them back. Nothing happened for weeks. I contacted him again to see what the status of the return was. He then told me that he sent them out to a shop to have them checked out. He told me that they were fine when he tried to use them. I am an electronics engineer... I know when something is not working, so I knew now that he was playing with me and that I was now in a nightmare situation.
Upon finding out that the units were in a repair shop, I imediately asked Mark for the contact information of the shop. I figured that if they were in the shop, I wanted to make sure they would get fixed properly. He never forwarded the info to me. I asked him for the contact info a number of times and he refused to give it to me. I believe he never sent the calipers out. He just let them sit there for awhile and then told me that this "shop" also found them to be working.
He then wanted to return the calipers to me, and wanted me to pay the shipping again. I don't want the calipers. They don't work as he represented them in his auction. I want my money back. So at this time, he has both my money and the mis-represented calipers.
The crazy thing is, I can't figure out how such a person could get such a high favorable rating with so many transactions.
Thanks for reading,
roy
I DO NOT UNDERSTAND WHY ON THIS EARTH SOMEONE ELSE AS GLITTERING AND AS GOOD AS EBAY DOES EMERGE AS A FORCE IN THE AUCTION BUSINESS! COULD IT BE BECAUSE EBAY HAS INSTANTLY PURCHASED ANY POSSIBLE COMPETITOR! THEY WANT TO BE LIKE AMAZON, AND SELLERS WANT TO BE ABLE TO RETURN TO AUCTIONS AGAIN! Something has got to give and not sell out to ebay and become the next way for all of us to sell!
Ebay is my life and I have 2 children to feed and huge bills. Amongst the terrible economy and sagging sales, users are not coming back and there is little or no growth right now. So as sellers are eliminated as they become amazonbay Buyers are free to shop around and see whats out there! I have never in my life of witnessing auction is there an opportunity to start a better type of ebay. Where are the investors and why is this not happening now!
This might not be considered newsworthy by a lot of people, but I’d love for someone to look into Ebay’s policy of arbitrarily and capriciously limiting seller accounts for no apparent reason. I know that this sounds like a disgruntled Ebay user (and to a certain extent that’s correct!), but the quick story is that I started selling my Camel Zippo lighter collection on Ebay, have paid my bills, and have garnered 100% positive feedback, but am now prohibited from selling Zippos for an indeterminate length of time. I’ve got email plenty of correspondence back and forth, and one thing that I can tell you from that correspondence is that Ebay has assured me repeatedly that the restrictions on my account aren’t any kind of disciplinary action, or because of anything I did or didn’t do. It’s just an “institutional initiative” that they’ve initiated. One thing that became apparent though is that when I question them, they retaliate by making the length of the restriction longer. It started out as a 30 day restriction. It’s been longer than 30 days since that first restriction was instituted, and their latest response to my inquiry is “We suggest contacting us after 90 days to review your account again; during this time, you will have the opportunity to further build a positive selling history on eBay and to comply with all policies.” (again……I have 100% positive feedback)
I know that this isn’t earth-shaking news and that most people might not be interested in this, but if this is happening to me, it’s got to be happening to a lot of other people, and Ebay has made it abundantly clear that;
a) They don’t have to explain their reasons to me
b) I have no recourse
c) They’re going to do whatever they want to do
If I had violated a rule or policy, I could understand a restriction, but to the best of my knowledge, I haven’t. Although my last letter to them wasn’t particularly polite, (it wasn’t profane; just not particularly polite anymore) prior to that I had taken pains to try to explain things clearly and concisely, and asked very simple questions. Their reply is always very vague, general, and absolutely no help. The only thing that changes is the length of the restriction, and Surprise Surprise!!! No one will step up and explain or take responsibility for that either.
I’d love to hear from other readers that have had problems with Ebay. I’m sure that nothing that I or anyone else writes will change the way they treat their customers, but I’d still enjoy being able to forward more examples of customer abuse and see if they’ll address them. If you’ve got other blogs on this subject, let me know and I’ll include their links, and if you’ve got a story, leave a note and I’ll get back to you.
dme56h
I quit PayPal as a buyer today (some of you may not be disappointed as (former?) sellers) over their demand that buyers link a bank account or debit card, after a cumulative total threshold of credit card payments is reached. This will hurt sellers, too, especially if eBay goes to a policy of "PayPal only" for sellers, as I've heard they're planning to do or considering now. I hope sellers will object for yourselves and your buyers. I believe a lot of buyers like me will not be willing to let anyone have a link to our bank accounts, directly or through a debit card, so eBay is likely hurting itself more than any added revenue from others will help it.
I'm really tired of Ebay's fees and of the way they treat their sellers. I'm sure there are plenty of Ebay sellers that have been with the from the start that regret supporting this company. I still sell on Ebay but I also sell on offertime http://www.offertime.net of course I get more traffic on Ebay but I'm paying an arm and a leg for it. Not only that but It's also stressing me out. Ebay's no longer the company it used to be.
Previewing your Comment
"We are just a platform" Ebay seem to becoming more of a tool for crooks, helped by ebay, and I hope that this will turn around and bite them. At the moment there is a person selling a particularly rare item - that is if it were original. The person has been banned by all major auction houses from entering their premises as items or parts of items used to disappear from viewings when this person was there. This person has been jailed for theft and receiving stolen items, and has now moved up to forgery.
So try explain this to ebay so that they can warn potential buyers (seller has set bidders ID to private). So someone will in good faith buy this item and there is no way to warn them. Ebay I think makes themselves complicit in this crime, as they do with being the major platform for moving stolen property!
All auction houses in the real world are expected to exercise a certain degree of care, except it seems ebay
Justin | August 17, 2008 9:04 AM
Does anyone have a name/address for service of process for ebay? We need to depose them to get records for a seller of stolen goods. Please advise! Thanks!
I sell on e bay and used to be a powerseller someone bought 11 books off me and wanted them posted overseas I told him I could not do this as some of them were too heavy so he just left me 11 negs and when I contacted e bay they said they could not remove it as it didnt break their feedback policy but they removed the ones I left for him.I am sick of e bay and the shit way it treats both buyers and sellers i am going to sue them and give these twats some bad publicity
assholes are always complaining about everything that does not suit them.
in this case it's ebay. awwww, what's wrong? can't scam buyers anymore?
hell they complain about everything from feedback to how the 'my ebay' works.
all they want to do is fuck over the buyers.. with their lame protests, boycotts and screaming, whining and bitching because they can't have their way.
they're too retarded to be sellers. maybe they should stay in bed.
save the rest of us alot of time.
Hi
I need to purchase an item on ebay but i have a message from the seller telling me he doesnt sell overseas. Is there a way around this ?
Please help
ANOTHER STORY FOR EVERYBODY ON WHY EBAY SUCKS:
I joined ebay in 1999. You could say that ebay was in its beginnings.(Remember when they used to show you how many auctions were going at the present time?)Anyway, I had no problems for years. Well except for the occasional deadbeat bidder. Now all of a sudden there are all these new rules, and it's kicking the little guy out!!! I don't want to use paypal. Just yet another fee I have to pay. Not to mention the customer service is awful. I swear they hire monkeys just to hit keys on a keyboard to give canned responses. I WILL NO LONGER USE EBAY TO SELL AGAIN!!!!! In fact because of ebays stupidity.....I have discovered many other ways to sell my old stuff. Craiglist for one.........and a few other smaller sites I am tinkering with at the present moment. Ebay has got to be reading all these comments. The funny thing is they don't care for some reason. As long as the few at the top are still making their millions I guess it doesn't matter. I wouldn't purchase stock in this company if you paid me. Goodbye ebay. It's been real. Now I can use my 6 other accounts to give every seller I possibly can a negative score. I am gonna do my best to fuck up every seller on here. You all should do the same. Now that I cant get a negative in return,.,,,,,this is gonna be a fieldday for ME AND THE SCAMMERS!!!!! HAAHAHAHAHAHAHAAAA....I HOPE U DONT SELL ON EBAY!!!!!
Here at maddoodads.net we were a power seller on Ebay got caught up in everything and spent way to much on listing fees (about $6000 a month). since then we've opened our own web site maddoodads.net (about $2000) we've opened an amazon store ( $60. a/month) And opened a store a Ebid.net where listings always free ($50 for lifetime membership and worldwide store) I feel I'm already saving money by not paying excessive Ebay fees
Hope that helps.
maddoodads.net
Last Christmas, I bought what I thought was a 1910 dime converted into a tie tack. That is how it was described.
I ordered this as a Christmas gift to my husband. When it came in the mail, I looked at it, and thought how nice it was, and gave a feedback that said the seller was excellent and I liked the tie tack.
Christmas Day, my hubby opened the gift and I could tell he was a little crestfallen. I said what's wrong, and he said, this is plastic. He said I know this because I have collected coins for years and because I used a router on a 1910 dime myself one time and was going to turn it into a tie tack.
I contacted the seller and long story short, they simply WOULD NOT ADMIT that the dime was plastic. I paid $25.00 plus shipping for this tie tack.
I contacted ebay and the seller through the proper channels, several times, but they never would hear me out and refund my money.
So now we're stuck with a tacky plastic tie tack and I'm out about $30.00. I didn't know it was plastic until my husband told me and showed me why he knew it was plastic.
I've thought of selling my art on ebay, but after reading what you guys have to say, I think I'll try Craig's List or ETSY.
Thanks for hearing me out.
Beth Davis
eBay has got have the worst customer service on the net. There's no doubt that their email service system is not based in the U.S. because the people answering the email never answer what your asking. They simply don't understand English.
I hear ya.
Same thing happened to me, I have been on ebay for a number of years selling different merchandise. I sold a few cards for cheap, like $1 each, I listed then as Reprints in the title and in the description I lited it so I was VERY clear it was a reprint and I was not deceiving anyone. The terms originally stated that you HAVE to let the customer know it is not an authentic card, which I have done so I followed the terms clearly.
(Cards were Bobby orr and Gretzky and a couple of each, no reserve price and a starting bid of $0.99) Anyhow, they removed all my cards and suspended my account, I replied to them asking why and they said "You cannot sell a Replica on eBay". I snapped because it seems like they changed the rules as they go along, and alot of my long term customers are e-mailing me asking what's happenening, so I reply to the explaining the situation and they all agree with me how much I got screwed over, plus the response is super slow. Weird how they sell these cards at ALL card dealers and ALL hobby shops though but eBay has a problem with it, I asked them to answer me that one and they came up with nothing.
Vanessa, I read your post and it looks like they did the same thing to you, and I read a few more posts on here and it looks like I am not the only one!
ebay needs to pull their heads out of their asses and grow up, they are a super rich company and I guess they fell they don't need good customer service anymore.
So terrible!
I just spent the last hour reading so many intertesting comments on why Ebay really foes suck. I have been with Ebay since 1998 Oct and with very little problems. I did one time have 23 auctions shut down by Ebay because I had the wording "Cash at your own risk" for payment option. I had been using this statement for 8 years...then some yahoo decides to shut them all down because was not allowed as payment. Wow..what a pain in the azz it was redoing every auction again to suit the Draconian Ebay dictators. Recently though..I have found Ebay to be a pain with all there new so called features..which are all geared towards the powers seller and not the 100,000's non power seller's. There just another disgusting self serving company looking to satisfy the shareholders and not the sellers. And how about this....I shouldn't tell this..but you can seriously rip off a seller via PAYPAL refunds. My sister sold an item on Ebay to a new bidder for $122us...there was no tracking info, or registered mail..since it would be to much for most biddder's to pay. She sent the item...and they did get it, but they complained to PAYPAL that they never got the item and they just yanked the money out of my sister account and told here that she needed to provide "PROOF OF DELIVERY"..ya what absolute BS..who in there right mind is going register every item they send..yu would never sell anything if shipping was always double then what every other seller's has. This bidder had..get this..no feedbacks yet and my sister had about 600 then and no negatives..this newby not only got a free item, but even left her her first negative and so far..they have never mad e abid since. So..if yur item was not registered..say you never got it and have a fre item on Rip off Ebay/PAYPAL...
All I have to say is "CYA FEEBAY!". Stupid assholes suspended my account for a stupid reason and are treating me like a criminal. Trust and safety takes forever to get back to you and you can't talk to anyone on the phone. I feel like I'm being treated like a child by them...punishing me by suspending my account. So I built my own website. I know it won't get nearly as much traffic as eBay, but no listing fees and no final value fees! I'm also thinking of just taking Google Checkout and not PayPal since PayPal and FeeBay are the same company. They can leave my account suspended for all I care! I don't want to give them another freakin' dime.
This is what is happening on the Australian eBay Round Table Forum.
I will just paste the entire thread so judge for your self the level of anger.
This is not a one-off it is happening on a regular basis daily
PLEASE FUCKING CLOSE MY ACCOUNT
pleasephuckingclosemyaccount (10 ) View Listings | Report 03-06-08 20:12 EST
Posted 19:52, deleted 20:06
Posted again 20:06 deleted 20:11
This might take a while...
FUCKEM
25 replies Date posted Reply #
debra9275 (1293 ) View Listings | Report 03-06-08 20:13 EST 1 of 25
good luck!
hope they hear you this time.
alicespringsnt (192 ) View Listings | Report 03-06-08 20:13 EST 2 of 25
Don't hold back now.... say what you really mean.
frangipanius (232 ) View Listings | Report 03-06-08 20:14 EST 3 of 25
OP .. to get ebay to close your account:
* you have to die
* your family and friends have to make bids using your corpse's ID. Then they don't pay. Then, eventually, ebay might make you NARU after another decade or so. Maybe.
gaw318 (350 ) View Listings | Report 03-06-08 20:15 EST 4 of 25
LOL
oziken (955 ) View Listings | Report 03-06-08 20:15 EST 5 of 25
This is a KITCHEN NIGHTMARE!!!
australian-jewellery-sales (9672 ) View Listings | Report 03-06-08 20:16 EST 6 of 25
Make a new id Gordon Ramsay lol
oziken (955 ) View Listings | Report 03-06-08 20:17 EST 7 of 25
hells kitchen!!!
australian-jewellery-sales (9672 ) View Listings | Report 03-06-08 20:17 EST 8 of 25
I wonder if Mr Ramsay would bid for and eat food won on ebay?
jugglerpom (71 ) View Listings | Report 03-06-08 20:18 EST 9 of 25
you have to die
* your family and friends have to make bids using your corpse's ID. Then they don't pay. Then, eventually, ebay might make you NARU after another decade or so. Maybe.
I am thinking of putting a clause in my listing 'Dead people are not allowed to bid' I can see this as the only way to close an account we need to keep the 5 million users
australian-jewellery-sales (9672 ) View Listings | Report 03-06-08 20:19 EST 10 of 25
If you die you go to hells Kitchen
tonysmit (2017 ) View Listings | Report 03-06-08 20:21 EST 11 of 25
That should work!
BTW - if you die they only cancel your account if you tell them
australian-jewellery-sales (9672 ) View Listings | Report 03-06-08 20:21 EST 12 of 25
Is a suspended account a closed account?
australian-jewellery-sales (9672 ) View Listings | Report 03-06-08 20:22 EST 13 of 25
LOL tonysmit
I need to go and change my will.
"please close my account when I'm dead"
It's like the Mafia
freshwaterpearls (556 ) View Listings | Report 03-06-08 20:22 EST 14 of 25
Probably not!
pleasephuckingclosemyaccount (10 ) View Listings | Report 03-06-08 20:22 EST 15 of 25
Like my new account name
allcheapparts08 (3 ) View Listings | Report 03-06-08 20:22 EST 16 of 25
just spam links to the other, better, site that is FREE to list on
o
z
t
i
o
n
usefull-items (358 ) View Listings | Report 03-06-08 20:22 EST 17 of 25
soon to be 4,999,999
foxinsox61 (317 ) View Listings | Report 03-06-08 20:23 EST 18 of 25
ROFL myself silly!!-yep,small things amuse small minds!!
Sometimes life just gets in the way
dvamp4u (105 ) View Listings | Report 03-06-08 20:23 EST 19 of 25
"Welcome to the hotel California"
australian-jewellery-sales (9672 ) View Listings | Report 03-06-08 20:23 EST 20 of 25
pleasephuckingclosemyaccount lol
australian-jewellery-sales (9672 ) View Listings | Report 03-06-08 20:24 EST 21 of 25
They will probably just change you user id before the close your account.
usefull-items (358 ) View Listings | Report 03-06-08 20:25 EST 22 of 25
the OP has taken Step00001
brain68cat (177 ) View Listings | Report 03-06-08 20:27 EST 23 of 25
Ha - I'm watching Ramsey now would you like everyone to report you?
jugglerpom (71 ) View Listings | Report 03-06-08 20:27 EST 24 of 25
Is a suspended account a closed account?
australian-jewellery-sales thinking about it you are right oh no there is no way out
usefull-items (358 ) View Listings | Report 03-06-08 20:27 EST 25 of 25
foxinsox61,
While smaller minds look on ???
I listed an item and first off ebay requires me to accept paypal as a form of payment for some bullshit reason. Then the auction ends for over $1800 and I get a non-paying bidder. I file a unpaid item report and go to leave negative feedback. Only to find that ebay does not allow sellers to leave negative feedback. This is unfair to the seller. To all sellers or anyone thinking about selling, Don't Ebay is a bunch of pricks.
They suspended my account because I had mistakenly listed an e-mail guide in the wrong category. I wish they would put me in a boxing ring with any of those pansy Motherf**ckers and then let's see who gets supsended!
I was ebay power seller. I sold over $7 Mil and paid $1/2 mil in ebay fee between 2001-2008. Early 2008 my account was suspended for low customer satisfaction ratio. I maintained 98.2% for all 7 years. I opened a few new accounts and all of them have 100% positive feedback but got suspended because I had a suspended ebay account. I have no other problem with ebay.
If you are a businessman and one of your customer buy $75,000/year (merchandise/service) from you, would you treat your customer this way?? I now doing wholesale toys, testing other online auction site, and selling through web sites. I am able to survive. Ebay is not a businessman.
You can buy my toys at www.pcpartusa.com
Thanks you for your time.
A NEW Alternative to eBay!
Ebay sucks! In fact, there are thousands of sites that offer free auctions. Maybe we can sell on these sites instead on Ebay sucks! Here is one site call digi-go that collect many free auctions sites, i sold my car via that site. If you want to sell something not through ebay sucks, just take a look at this page : http://www.digi-go.biz/dml.html
EBays feedback only benefits sellers. If an honest buyers submits bad feedback for a corrupt seller. All the seller has to do is submit bad feedback to the buyer. This eventually leads to a Mutual Feedback Withrawal. So end the end, sellers win. EBay buyers lose!
I would like to know of any other trusted sites, as much as they can be trusted, besides ebay to do business with! Ebay certainly has seemed to take over the buying and selling internet world. I had a lot of fun on ebay because their site is easy to read and fun to bid. When I sold, it was a different story. My shipping was reasonable, my shipping was very fast, my reputation was 100 percent. My wife had an ebay account and didn't do so well with it in the past, now I cannot use ebay. Is this fair? I don't think so.
I am starting to hate ebay!! I bought an item two months ago and paid for it instantly. I never received it...wrote seller a negative feedback...she admitted through email about 5 times that she had not sent it because she didnt get my address...YEAH RIGHT! I sent the information to her several times...finally I just left back feedback. So she refunds my money and then files an unpaid item dispute with ebay...WTF...I sent them the confirmation info from paypal and everything...but no...Now i have an unpaid item strike and i did nothing wrong. You cannot reach a live person to speak to for the life of you either!! And then the seller leaves feedback threatening me...does ebay do anything..No!! Customer service is horrible!!
Why after over 3 years is this still happening to people?
If ebay truely cared about their sellers they would have sorted this problem out years ago.
Innocent until proven guilty. ?
I have just had my account blocked as i am selling designer clothes but i buy my clothes direct from the head office of the respected brands and i am a licensed seller of these goods of which i have already provided ebay with to prove my authenticity.
So why do they block my account, its about time the big cheese of ebay had a look at this web site and pished it through to their customer service department!
anyone know how we can get ebay to read this or actually get some kind of legal system down on them for false closure, im sure their is someone out their who would love to take this up! maybe a petition at the end of this page to say how unhappy, then again the amount of posts on here sums it up really.
So why doesn't someone let us know exactly who picolabetty is? Tell us her name and city and state! Don't let her hide behind her ebay id.
http://www.Ziot.com
EBAY SUCKS
WHY?
EXCESSIVE FEES
HORRIBLE CUSTOMER SERVICE (ARGUING WITH 5 YEAR OLD)
CHARGED MY ACCOUNT AND TOOK MY MONEY UNJUSTLY
MY 6 YEAR OLD ACCOUNT WAS SUSPENDED INDEFINITELY DUE TO FEEDBACK THEY RECEIVED ABOUT ME FROM CUSTOMERS WHO DIDN'T EVEN COMPLETE A TRANSACTION WITH ME.
THAT'S RIGHT
EBAYS A**HOLE CUSTOMER SERVICE SUSPENDED MY ACCOUNT AND RESPONDED WITH THE SAME RESPONSE WHICH DIDN'T PROVIDE A CLEAR AND ACCURATE RESPONSE AS TO WHY I WAS SUSPENDED.
OH YEAH...THEY SURE AS HELL MADE SURE TO CHARGE MY ACCOUNT AND TAKE MY MONEY EVEN THOUGH I RECEIVED A HORRIBLE SERVICE AND DIDN'T GET A CHANCE TO DEFEND MYSELF.
BOTTOM LINE:
EBAY SEEMS APPEALING AT FIRST
BUT SOONER OR LATER THEY WILL GET YOU
AMAZON OR CRAIGLIST IS BETTER
EBAY SUCKS
WHY?
EXCESSIVE FEES
HORRIBLE CUSTOMER SERVICE (ARGUING WITH 5 YEAR OLD)
CHARGED MY ACCOUNT AND TOOK MY MONEY UNJUSTLY
MY 6 YEAR OLD ACCOUNT WAS SUSPENDED INDEFINITELY DUE TO FEEDBACK THEY RECEIVED ABOUT ME FROM CUSTOMERS WHO DIDN'T EVEN COMPLETE A TRANSACTION WITH ME.
THAT'S RIGHT
EBAYS ASSHOLE CUSTOMER SERVICE SUSPENDED MY ACCOUNT AND RESPONDED WITH THE SAME RESPONSE WHICH DIDN'T PROVIDE A CLEAR AND ACCURATE RESPONSE AS TO WHY I WAS SUSPENDED.
OH YEAH...THEY SURE AS HELL MADE SURE TO CHARGE MY ACCOUNT AND TAKE MY MONEY EVEN THOUGH I RECEIVED A HORRIBLE SERVICE AND DIDN'T GET A CHANCE TO DEFEND MYSELF.
BOTTOM LINE:
EBAY SEEMS APPEALING AT FIRST
BUT SOONER OR LATER THEY WILL GET YOU
AMAZON OR CRAIGLIST IS BETTER
I've found free up to date info to get back on ebay at suspended-from-ebay.com There are a couple sites that offer the auction again info. I too lost my home business and was in distress, I opened a new account with new info and got zapped again! I ran into the suspended-from-ebay.com and it worked, I'm back on.
If you've been burned by the "Big Auction" site - I'd love to hear from you!
Please email mrauctionexpert@yahoo.com
Wilks
The sellers of www.onlineauction.com are organizing a huge rummage sale to begin May 1, 2008. At last count, there were over 100 members committed to listing a minimum of 10 items each, all classic auctions starting at .99 WITH NO RESERVE. There will be hundreds of items literally at a steal, including name brands, new, used, lots, etc. Mark your calendars, come join the fun!! This is for a LIMITED TIME ONLY!!!
"Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has." - Margaret Mead
If you dislike ebay, don't get mad... Get even. Check out www.AskMeWhyEbaySucks.com
I have had a really bad experience with ebay of late. I'm trying to get my ebay business off the ground, selling pcs.
I have had to set up three different acounts. First off they suspended my account because it was hacked, they canceled all my listings, but never gave me any money back from the listing fees. Second account i set up the suspended it because i listed alot of PCs and they thought this one had been hacked aswell and suspended that account. I'm now on my third account, this is really annoying because i have managed to sell PCs on these previous accounts before the where suspended. As you can imagine trying to sell something as expensive as a PC on ebay with 0 feedback it hard, so when i do actually sell one its great because it means ill be getting a feedback from it, but when ebay suspend my accounts i lose that feedback and have to start all over again!
My advice to ANYONE wishing to start selling on ebay is the following: When registering a card for payments ensure it is one of those VOUCHER type things which you can buy for amounts between $10 and $20.
Why do I suggest this? Read on. Ebay WILL and CAN suspend your account at ANY time. For example, for the last 14 months I have been selling LEGITIMATE CDs and DVDs, with a 100% positive feedback and over 150 transactions.
I was suspended for selling a COUNTERFEIT DVD. How did they come to this conclusion? Especially considering I have not even sent one of the items out !
I am either the victim of a vindictive buyer who has 'reported' me for an item they have never actually received, or ebay simply PICK on individual sellers for the hell of it.
Now, the reason I STRONGLY suggest EVERYONE who considers selling on ebay gets themselves a low value voucher when registering is the following. When your account is frozen ebay IMMEDIATELY sends ALL buyers a message informing they do NOT pay you for the goods they have won. The buyers then either cancel their checks or claim through Paypal. At the SAME TIME ebay will charge you for ALL the sales you have made, meaning that as you are refunding all the buyers ebay are getting their hands on YOUR money, as you will have made ZIP from the selling!
Had you registered with your credit card ebay would simply dip into your funds and take the FULL AMOUNT from it. However, as you have registered your low value voucher ebay are likely to get NOTHING, because you only have $10 on the account, and even if your fees are $11 they cannot take a CENT !
EBAY- MIND HOW YOU GO !
I bought an item on ebay. Never got the item. Requested the sellers contact info and tried calling them. Bad phone number. Contacted Ebay they never contacted back and have not made the seller update his contact info. the seller is htecomm. Im awaiting my refund. Why do I have to wait they can take my money instantly. If the seller can't prove that he shipped the item or doesn't bother to respond in 24 hours I should get my money back right away. I hate ebay so bad.
More horror stories!
Sara - I looked up Picolabetty - What a crook! Just a preview of coming attractions on eBay. I hear that some sellers have already found a way to leave dozens of negatives for their competition! Can't say I didn't see that coming.
There was a similar nasty person stalking me on eBay. I begged eBay to let me change ID's without linking me to my old ID. They wouldn't. So I set up another ID and started all over, losing over 1000 feedbacks. That person is still on eBay with a feedback score of 51 and 5 negatives. They suspended me indefinitely because of my "linked" accounts. I had 1 retaliatory negative out of 1,500 feedbacks. They suspended her for 3 days because she had a linked account - but then, she is a buyer and I sold "yard sale" stuff.
Another bidder was harassing me with filthy e-mails. I sent a complaint to eBay and blocked the bidder. eBay gave my personal contact information to the bidder AFTER I had blocked him. When I complained, they pretended it didn't happen.
Ebay is a crook! They are the worst sort of crooks allowed to steal! Ebay is consider white collar crimnals-----which makes it legal to steal!
They have all these rules in place to operate as criminals and they steal from everybody who uses their services.
INCLUDING ALL OF US WHO USES PAYPAL!!!
They allow scam artists such as picolabetty to operate freely on ebay. Picolabetty is the worst sort of criminal. She steals from sellers and extorts money from them. Picolabetty was suspended on March 11, 2008 for two days and she is back today March 13, 2008 buying again.
Must people can never come back to ebay or if they do it is in a month or longer...ebay never responds that fast. So who is picolabetty related too in the company??
WOW----- to be rein-stated in two days....who does she know? What is her connection??
She has received 11 negatives in a one week period and eaby allows this sort of behavior. She extorts feedback from individuals and if you give her a strike for being a non paying bidder she lies and says the person is angry because pay pal gave money back. She has received three strikes that I am aware of. If you do not give picolabetty money off of an item then she returns the item for a full refund and leaves you a negative. She has asked for as much as $200.00 off a $599.99 dollar Raccoon coat. item and there is nothing wrong with it.
I think all of them are in bed together. So since we do not have choices and ebay is the only action in town make your money and try to find another way to make money.
Ebay will kill you...they have a deaf ear and do not care about anything, anybody------But the money and fees they can charge you.
They have all these rules to protect criminals....I see why the criminals have come out of the wood work to steal on ebay...because before ebay decide to do anything they have gotten their money and move on to the next victim. What idiots!
Today I am letting this go.....I have lost countless hours of sleep dealing with ebay. To be exact one week! So I am going to do something I have peaches about....LIG....LET IT GO!
THANKS FOR HEARING ME OUT!! SARA
a_star_car ........ I believe eBay will shut down any and every "mom and pop" seller for any reason they can come up with.
Although they deny padding their auction count so that it will appear that the boycott has had no effect, for one example look at this seller's listings.....
collect2000 has 88,894 auctions listed as of this morning!
I HATE EBAY. They just shut me down, for too much negative feedback...
______________________________________________________
Dear a_star_car (astarcar@googlemail.com),
We regret to inform you that your eBay account has been restricted from buying or selling on eBay because it is in breach of our Seller Non-Performance policy.
Our records indicate that buyer satisfaction with your account has worsened significantly over the past 90 days. To help keep eBay a safe place to trade we have ended your open listings and temporarily restricted your account.
Your account will remain restricted for the next thirty days to allow you to settle these issues. During this time you won't be able to make any new purchases or list any items. We've ended any open listings.
___________________________________________________
heres my reply to them:
Firstly I would like to mention that the last negative feedback I received was from a chap who bought a starter motor - redfastlad - item: 270206516750, who emailed and said that the item was not as described, which in fact it was - I had duplicated the description from the original manufacturers website, he the emailed back 5 minutes later saying actually it was broken that he'd had an electrician test it and it needed repair (all in 5 minutes - wow), I know this to be untrue as the item was fully tested before being sent, and it could not have been damaged in the post as it was well wrapped. I explained my listing, asked him to read it again - and my additional info, and said I could only refund the price he paid if he returned the item, I could not refund the postage. I had no further communication from him until I noticed he had left bad feedback. I know that if the chap had tried it as a replacement for his own broken article, it would have worked. I do still have the original correspondance if you wish to investigate this.
The next negative feedback on the list was someone who didnt even contact me prior to leaving bad feedback, for an item - ford sunroof seal, which was once again as described: batmat7 item 270205972260 I know it was a genuine article because I removed it from my car myself! - Unfortunately I have no correspondance for you to investigate in this case.
I believe that eBay is rather unfair, and I feel like making a complaint to an ombudsman, it seems you are just money grabbing - at least I had no open listings as I am fed up of not being refunded for listings you choose to close. The one that really got my goose was a car I had for sale that you ended as a 'ghost' auction, I never received a refund my £8 listing fee. If I add it up you have cancelled around £20 worth of listings for no real reason other than forcing me to pay to relist them.
You really need to revise your policies regarding the way you treat customers, I'm an honest chap, who if I have made a mistake will admit it, but I hate being ripped off by people who think they'll swap their faulty goods for what I send them and then get frustrated when I refuse to refund them. I know you just want the money, but a lot of people are losing faith in eBay and moving on to better places such as eBid.
I would appreciate someone from your company to take time out of pressing buttons, to actually consider my email and respond to me in person.
_________________________________________________
MAYBE THEY WILL RESPOND.. hahahahahahaha
This is what eBay has done to my family…
Both my daughter and I sold on eBay for years. My bank account was linked to her eBay account so that I could pay her seller fees through my bank account. EBay had no problem with collecting those fees over the years and we made no secret of the fact that the accounts were linked. I estimate we paid eBay more than $30,000.00 in fees over the years.
But we were “yard sale” sellers. We never engaged in shill bidding and carefully adhered to all of eBay’s rules - after all, they were our major source of income and we weren’t about to jeopardize that. Twice I bid on something I didn’t want my daughter to sell and in both cases I won the auction and paid the eBay fees.
My daughter’s husband is suffering from MRSA, the “super bacteria”. He has been unemployed for two years, and has had surgery 4 times. He is seriously ill and definitely may not survive. His unemployment insurance ran out months ago. He has applied for Permanent Disability, but it takes about a year to get approved for that. In the meantime, their only income was eBay.
Not long ago my daughter fell and suffered a severely fractured shoulder and arm. With the use of only one hand and in extreme pain, she was late with shipping a few items. As soon as she was able, she explained the problem to the buyers, with one-finger typing, and said she would ship the items as soon as she could. She even gave one buyer a full refund and told him that he could pay her again as soon as he received his purchase, which she had managed to ship. She asked the other buyers if they could wait or if they wanted a refund. I sent refunds to two of them myself. However, a couple of the buyers did not believe her and filed complaints. She was suspended from eBay for “failure to perform”.
Then, simply because my account was “linked to a previously suspended account” I was also suspended. I believe that eBay was searching for reasons to suspend as many “yard sale” sellers as they could. We had combined feedback totals of more than 2600 with one negative, from a non-paying bidder. We had never broken eBay rules. I tried to explain our situation to eBay. They would not hear.
Ebay gave me instructions on how to release the suspension - I was to e-mail them through the “previously suspended” account at which point I would be able to close the “linked” account and the other account would be reinstated.
However, they blocked e-mail access to eBay from the suspended account. The only communication I received from them was that my account would remain suspended until I e-mailed them through the e-mail address which they had blocked. There was nothing I could do. I would receive only a reiteration of their nonsensical instructions, the latest one including the phrase, “we may not respond to further e-mails”. I faxed them the formal “Request for Reinstatement”, which must be signed “under penalty of perjury” and include a copy of a “Government issued ID”. The form states that they will respond “within 7 to 10 days”. I faxed it on February 11th. They have ignored it.
I have given up and will remain suspended.
At this point I would not sell on eBay even if I were not suspended - that will be a dangerous undertaking for any seller.
Both my daughter and I were devastated by eBay’s refusal to reinstate at least one account. Not only did my daughter lose her only source of income, we lost one of the few pleasures we find in our struggle to survive. We would no longer be going to the weekend estate sales on our “treasure hunts”. There would be no reason to go. It seemed that not only our livelihood, but a major part of our lives had come to an end. When I was notified of my suspension I was in the process of organizing the hundreds of “yard sale” items I intended to list on eBay. I had emptied the closet and stacked the things on the floor to sort them. They are still on the floor - I have not been able to bring myself to deal with them.
I am 72 years old and live on Social Security plus what I could make on eBay, often by selling my own “treasures”, sometimes at a huge loss. Almost all of my eBay earnings went to assist my daughter, her husband and my two grandchildren. I have placed a reverse mortgage on my house so that I can keep my daughter and her family in food and shelter until a better place to sell takes the place of eBay.
Thank you eBay - from a long-time loyal ex-customer. My loyalty has gone elsewhere! You are definitely no better than my family or I simply because you have your health, your employment and your money - you are only luckier! Enjoy it while you have it - I have a suspicion (and the hope) that it won’t last long.
A highly recommended site is elfingo.com for online auctions. They are the new ebay. Many smaller sites like this offer buyers far better deals than ebay ever could. Buyser also save a ton because this site charges little or nothing depending on the day. One more reaso I like elfingo.com is because they don't take a part of the sale at all. No commissions or final value fees. A+++ http://www.elfingo.com
Has anybody ever thought of getting a hold of the media to expose all the consumer issues that both ebay and paypal have? I'm sure that any of big news corp. would love to have an easy in depth story about the hundreds of thousands of cases where ebay and paypal have done wrong to their users. The consistent posts to this blog say a lot.
In order to force both ebay and paypal to do an overhaul, you have to provide them with a very credible threat.
It would not be unreasonable to think that if there was enough support for a well executed, widespread campaign against their bad business practices along with the beginning of the development of a new well advertised auction site that capitalizes on everything that ebay lacks for its users, that ebay would be forced to completely change the way they do business. It would also help if there were simultaneously a frenzy of costly lawsuits against the corporation in addition to lawsuits already pending.
I am particularly disgusted by the way they allow so many counterfeit items to be traded and sold across the world. I don't appreciate how they place limits on any account that sells brand name items when, in some instances they can just remove maybe 2 or 3 powersellers and resolve the heavy counterfeiting issues that they have with a majority of items in a category for particular brand.
You can't sell crap on that website without having it shut down by ebay.
I simply tried to sell a memory stick containing a program that will let Playstation Portable owners unbrick their PSPs, and low and behold? AUCTION IS ERASED FROM EXISTANCE within 4 hours.
Great. No refund on my 10 cents either.
Idiots.
eBay is horrible, everthing is honkey dorey until you have a problem. They do not take care of their members but are very efficient at charging and taking fees. I have had non payers that left me negative feedback and I cannot get it removed. eBay states that feedback is between members and they do not get involved. So anyone can say anything they want, even when the FACTS totally contradict their statements. I hope that the government starts looking into their business practices, and they become a dinosuar of the past.
John
Small Business E-commerce Technology Company Introduces Features Designed To Reach Markets Beyond eBay
New Web 2.0 e-commerce technology company FastCommerce.com announces the introduction of Google Products as a part of a larger strategy of giving on-line businesses access to a growing number of new marketplaces beyond eBay. While eBay offers small business entrepreneurs access to an immense market for on-line sales, it also presents continual challenges to small companies running on razor-thin margins. Recent changes in policy at the on-line auction site highlight the risks of running an on-line business with only one marketplace strategy.
San Mateo, CA (PRWEB) February 16, 2008 -- New Web 2.0 technologies offer access to a growing number of marketplaces for those on-line sellers who have traditionally relied on one large marketplace vendor to drive sales. For FastCommerce.com, the introduction of Google Products is just the first step in powering merchant access to these new and growing opportunities.
eBay has proved to be a large marketplace for selling on-line, but it continues to present challenges, even disruptions, to the small business entrepreneur looking to succeed in on-line sales. There are upfront fees for listing products, an expense regardless of whether the item is sold. eBay sellers also go up against a large number of direct competitors, which drives down profit margins for the majority of sales. Low margins compete with incremental expenses and changes in policy to make it more difficult for many small companies to build a profitable on-line business.
Moreover, eBay is only one marketplace at a time when the number of successful market venues continues to proliferate. The introduction of Google Products as well as Google Check-out highlights the need for moving beyond a single market strategy for increasing sales. The challenge and the opportunity for on-line sellers is to have access to an inexpensive single-system e-commerce application that can power both market reach and on-line sales.
E-commerce technologies that are market neutral enable the small business entrepreneur to compete in an array of marketing venues. FastCommerce.com automatically publishes its merchants' product catalogs to Google products. Or again, FastCommerce.com offers both Google Check-out and PayPal. With FastCommerce.com on-line merchants are not fettered by the strategy of a dominant industry player.
For example, David Pogue of the New York Times, in a review of Microsoft's revamped Office Live, points out that its integrated ad-word campaign tool is limited to only two search engines. As he writes, "You can place ads on Microsoft's search sites and Ask.com, which together represent less than 8 percent of search engine popularity. If you are going to advertise, you'd almost certainly prefer the exposure of the Big Two- Yahoo and Google- but they are not available through Office Live."
Small business entrepreneurs need access to inexpensive, single-system ecommerce applications that are easy and quick to set up, easy to use, and which let their users grow their business without growing their costs. For a low fixed monthly fee, FastCommerce.com allows a merchant to sell 2,000 product without transaction or user fees: small business entrepreneurs can grow their business at a fixed price with no hidden or incremental charges.
Finally, new Web 2.0 e-commerce technologies like FastCommerce.com offer an array of features that can power the whole of their on-line business. Gone are the days when a simple, cheap "shopping cart" can take small businesses to the next level. According to FastCommerce.com CEO Charles Han, today's small business e-commerce applications have to encompass all aspects of running a business, including detailed reports and analytics, order and customer management systems, and more. As he states, "It has to be enterprise in scope but with a small business price."
No less important, Han argues, "Today's small business e-commerce systems must also power the merchant's marketing. It is publish or perish, to search engines, shopping comparison sites, or retail search sites. On-line sellers do not have the skills or the time to do this themselves. They have to have an enterprise platform that connects all the dots for them."
December 17, I sold a set of Briney Sprear Curious Perfum on Ebay, someone bought it and paid by Paypal, gave me a great feedback which said his daughter loves it .
In January, Paypal withdrew fund from my account saying that the buyer said he did not receive the item. I showed Paypal his feedback , no one in paypal bothered to look, and surprisingly close the case without informing me. I lost the item, fees charge from Ebay, fees charge from Paypal . Hours and hours working with Paypal agents .
is ebay paypal???? or is paypal ebay???? maybe its payebay!!! there is definitly no pals there!!!
Last night "payebay" (aka: ebay & paypal) totally deleted FIFTEEEN!!!! of my auctions.
No matter people had already placed bids on some of them, or that lots of people had included them in their favourites. Or that it was a weeks worth of work for me. Or that is is financially debilitating to me and my family. No matter that I have been selling for 5 years with 99.8% positive feedback (and I might add that one neg was a vindictive retaliation and one was the buyer did not read the ad properly, not that ebay would do anything about them), Nor did it matter that my ebay bill is between $150 and $220 per month. Or that I do pay a fair share of paypal fees when I sell to overseas customers. Not to mention my strategic way of listing so as to optimise viewers from all over the world, had been dismantled.
With the click of a button, they vanished.
Why??? because of a few unmentionable words, which by the way were not in the ebay dictionary/rules when I first started, but have sneakily appreared in the ebay rules along with paypal.
These words that I used in my adverts were "paypal is accepted from overseas buyers only"
They were most unreasonable and very aggressive in their attack on my livelyhood.
I live in Australia, and our banking system here is cheaper to use than paypal, but paypal is convenient for overseas transactions. ebay/paypal want you to use paypal only, they only endorse and protect fully paypal transactions. They say that paying through my countries banking system is not safe. Nor is paying via money order, both of which used to be safe!!! and that paypal is the only safe way to pay. What a load of crap!!!
I am FURIOUS with them deleting my auctions like that, at the very least they could have messaged me, phoned me (they did so to get info out of me when building paypal up) or just taken one or two of my auctions off to get the message through, but not 15, oh they did leave a few crappy auctions on, not that they are crappy, but meaning that they did not bring in bigger money, and they, had the same sentence written in them!!!
The fatcats need pulling down, and put back into perspective.
Paypal and ebay are easy targets at the moment, and anyone who can match their selling power, or even come close, without the exhorbitant fees, unfair trials, greed and naziism rules could overtake them and put them out of business.
Do all rich people have a greed mindset???? can you not get ahead and even overtake them with goodheartedness and fairness to your fellow man/woman/child. How did ebay get so big and sooooo UGLY. You'd think that they would be grateful to the people who got them to where they are today, but instead they are bleeding them dry.
They have forgotten who helped them to get on top.
I am in the market for a new selling venue and a new overseas payment system. A conglomerate of people who know the pangs of ebay and paypal, and who would never do the same to others. That would be a good selling point for an auction site.
Yes payebay (aka: ebay & paypal) SUCK!!!! and they are losing their pals at a fast rate.
Try www.swapblaster.com . This site has a unique approach to selling and it costs only 7c after coming out from its beta state. For the next 6 months the buying and selling will be free. The approach may be strange in the beginning but you will get a feel of it, trust me. Go through the wiki pages and spread this word around. I believe this will be an integrated solution for all your day to day needs, material and non-material. Let us make this movement successful and find some NIRVANA in the sphere of online transactions. Good LUCK and God BLESS AMERICA.
Okay, this is classic Ebay. I had a perfume store that was suspended by Ebay for a supposed "trademark violation" although noone from Ebay could tell me what in particular was violating a trademark.
Well, I went through their process to get reinstated. You have to fax a bunch of info to prove you are the account holder, blah, blah, blah. I waited a few days all the while trying to get a hold of someone there which you can't to see if they got my fax. Needless to say, 10 days pass before I get an email saying they did not get all of my fax. Another 10 days pass. I spoke with an attorney who specializes in internet cases and had dealt with a perfume store in the same situation before. Basically unless you have 100s of thousands of dollars, you aren't going to be able to sue Ebay. Now I could spend $3000 to retain the attorney and he possibly had a contact at Ebay that could help me determine exactly what my trademark violation was and how to fix it, but for what little money I stand to make it doesn't make sense.
So anyway, about a month passes before I finally hear back from Ebay saying I am reinstated. Great, I thought. I revised all of my listings to make it absolutely clear that I bought these items from a liquidation lot, that they were pulled from shelves of department stores. All copy, photos, etc are mine. I changed the headings to read "Ralph Hot by Ralph Lauren" for example to make sure there was no confusion in who held the trademark. This was beginning of Jan 2008. For about a month I made several sales, I had 48 people leave feedback with a 100% rating.
Just the other day, my first batch of listings ran out. I had several 100 listings in store format. I thought I had set my preferences so as not to have them auto-relisted but apparently not because Ebay auto-relisted all of those after they expired 30 days from the first list date. Well, wouldn't you know....I get an email less than 24 hours later saying I am suspended from doing business on Ebay again....once again for trademark violation. My suspicion is that the auto-relist triggered something, as Ebay has had 30 days to have a problem with my listings and has not until a mass listing event happened. I have found on the internet several people saying their security software seems to have all sorts of problems.
What it all boils down to is this...Ebay is getting sued all over the world by trademark holders ( and even by a country!! France or Germany if I remember correctly ). Their people are not trained very well in what is and what isn't a trademark violation, so when in doubt, they just shut you down. The fact that noone from Ebay can tell me what in my listing is violating a trademark is confirmation of that. What makes this whole thing criminal on their part is I was charged for all the listings that went on only to be suspended less than a day later, and they will not refund my money! In any other line of business that would be called "stealing."
What I have learned in all my attempts to make an honest buck on the internet is this: If people are telling you they are making money or even making a living using one of many techniques on the internet, be highly sceptical!! The only people I can tell making money on Ebay are Ebay themselves with their high fees and business model that includes stealing money, and the cottage industry that has sprung up around Ebay directed at sellers on Ebay. Those would include all the supposed "wholesalers" who want to sell you product to offer on Ebay who are not wholesalers, but actually retailers who bought themselves at wholesale then mark it up and try to offer to you "wholesale". Beware these people, they are also called "internet middlemen". You will lose money using them. Also people selling these seminars and books and e-books on how great it is selling on Ebay. I'm sure there are people who do actually turn a profit on Ebay, but they must be few and far between. When you have people offering the same product, same exact item with price ranges running from $20-$55 and the wholesale cost is $25, there is just no way you are going to make money. Truthfully the only way I see to make money ( and you won't be making a living ) on Ebay is if you make your own product and therefore have little cost, or you are selling junk around your house that has already been paid for and depreciated over several years.
Anyway, that is my wonderful experience on Ebay. Needless to say, I am through with them. It was a noble experiment, but I won't allow my self to be suckered in by their sales pitches again about how great it is to open a store on Ebay. Not saying it couldn't work for you, but lesson learned....stay away from any product that could cause trademark problems ( just about everything )...especially designer brand items. Thanks for reading, and stay safe out there...the internet is full of people trying to take our hard earned dollars with dreams of making a nice income sitting in front of the computer.
Ebay charge 10% or more for the new fee. How buyer can get a real good deal
I've got news for you sellers who think eBay protects buyers - they don't! I've closed my eBay account for the 4th time yesterday. The first time I closed it was because the merchandise I was being sent ended up being department store prices for garage sale quality items. The second time was because a seller lied to me 3 times about when he shipped my item - I paid for priority shipping that was supposed to be 2-3 day delivery and I didn't get it for 3 weeks. I left him negative feedback and he retaliated with negative feedback even though I had paid him immediately after the auction ended. The third time was because the sellers don't leave feedback for buyers based on the buyer's actions, but whether or not the seller got positive feedback. I bought one Mrs. Beasely doll that was described in "excellent" condition. Yeah, excellent condition that included stains on the doll and its apron plus broken glasses. I found the seller had left retaliatory feedback for a couple of other sellers and I knew if I left honest feedback she'd do the same for me. Yesterday was the final straw for me! I bought an item on eBay Express, paid for it immediately, and a few minutes later received an email from eBay stating the item had been cancelled. No other explanation other than my money would be refunded from PayPal. When I went to My eBay section and clicked on the auction, it stated payment for the item had been cancelled. I did NOT cancel the payment, eBay did - why, I have no clue. I thought it wasn't available for whatever reason and purchased the same item from another seller. The seller of the cancelled auction got all pissy about me not paying for her item. I explained in numerous emails to her that eBay cancelled it, not me. She just refused to accept that so I contacted eBay TWICE asking them to let her know I didn't cancel the order, they did. Ebay refused to contact her and said I had to call her - paying for a long distance call - and talk to her. Why? Why should I waste more money calling this seller when I'd already explained it to her several times & she was basically calling me a liar. I'm sick of eBay and their crappy service! All they're interested in is getting their money and screw the honest buyers and the honest sellers. This time is the last time with eBay. I'm finished. I hope eBay goes out of business - it would serve them and their dishonest, lying sellers and buyers right!
Ebay Sucks!
That is the understatement of the year. Listen to what these idiots did to me. First off I sold some products on ebay and had quite a few listed in my ebay store until the price of holding products in your store sky rocketed. I was on ebay for 6 months and their rates went up twice. So anyway I decided that the charges were to high and I pulled all of my listings and shut down my store. I paid all of my fees and went about my business. Then 6 months later ebay comes back and says that I owe 260 dollars for over credits. So I call ebay and their superstar customer service rep says that the computer found a bunch of over credits to my listings. So they show me all of these so called over credits to my accounts and they are like 2-10 cent so called credits to around 150 different listings that I had at one time. Totally 260 dollars. How can that be I said that I paid and closed my accounts 6 months ago? The superstar says that they recently did an audit and that is what they came up with? So by that rational ebay could charge me whatever they want whenever they want. I refused to pay for these made up charges and I have been getting phone calls from creditors ever since about paying this fony charge. The extent of greed that this company has is unreal. I paid thousands of dollars in fees to ebay and that wasn't enough they had to create charges to get more out of me. To fight this rediculous charge would cost me 10 times as much as it would be to just pay it. Hurting my credit history and tarnishing my reputation is more costly than the 260 dollars but I just can not pay this fee. So in closing ebay does suck they are way out of control and should be stopped. But good luck with that.
I have gone thru hell with ebay. Ebay and paypal is one company. i paid for an item, $ 2150.00 for a diamond ring. never got to see my money or the diamond. Moreover i have seen people with 4000 feedbacks all 100% Positive vanish from ebay , whY ? cause ebay kicked them out. and guys with 90% feedbacks still defrauding buyers and milking them for money.
So frustrated i went on to search for a place where i can sell jewelry and found www.jewelrygrabber.com
Its a simple site. however only for jewelry. Guess what i am selling even though its picking up, I wish best of luck to jewelrygrabber guys.. Kick ebay's butt and come out with an all rounder site that sells everything.
Ebay Sucks...
I predict that one day a frustrated seller or buyer will go to the head office of ebay or paypal with a gun then shoot up the place. Like going postal but worse.
I've also heard that eBay has a creepy corporate culture.
Sellers – Boycott eBay on Feb 20, 2008
eBay has made some changes that will take effect February 20, 2008. They are marketing a decrease in listing fees, coupled with benefits for buyers and sellers. The truth is that although listing fees re being slightly decreased (from 5 cents to 20% depending on item value), final value fees are being increased DRASTICALLY. PowerSellers get discounts, but it will not get them back to as good a situation as they are currently in!
More importantly, eBay is ELIMINATING NEGATIVE FEEDBACK for buyers!!! That means as a seller you cannot leave negative feedback for a buyer. You either leave positive feedback or no feedback!! This is what eBay is marketing as a benefit for buyers. Obviously it is a benefit for buyers...but buyers that represent the scum off the earth and certainly not the good, honest buyers that eBay should be trying to attract. This is a loss for honest buyers, a loss for sellers and a negative for the whole eBay community. Starting February 20, dishonest buyers will be able to delay and avoid payment with no serious consequences whatsoever! We all know about the three-strikes-and-you're-out for non-paying bidders. With no negative feedback allowed, all buyers essentially get a free pass to not pay for 2 items!!
hey geys i have kept this blog saved for a long time and i have seen what has been written here...Ebay has really took people for a loop all the time...well here is another place that might help a little... it does give good Ideas on some thng...check it out http://onlineauctionsforums.phpbb.instant-forum.com/
cut and past this web site and help others learn too
thanks
eBay just changed their user interface and it sucks. You have to click more links to get the items you want. Also the servers are giving: bad server response errors
I have also been a victim of unfair treatment by ebay and have decided to leave ebay behind and support their competition helping my business grow at the same time, i have found the best alternative to ebay that is out there at the minute, these guys have just made major investment in their site and it looks great and is easy to use and for customers to search for goods, they also maintain a personal presance on the site and charge nominal fees, check out my site www.leaveebay.net to get links to this great site and also some other useful links to some paypal alternatives etc.
www.leaveebay.net
Is it just me or are eBay seller fees getting higher and higher? I just recently listed an item with a starting bid of $50 and got charged over $5 just to list it. To make it even better, they will also charge an end of auction fee.
Is it just me or do they keep on raising their fees to take advantage of their market "monopoly" ?
I find this rediculous, so I have decided to try something myself. I recently opened an auction/classifieds website that hopefully someday could give eBay some competition.
This website is free and growing! Use this coupon when posting items and they will be free.
Coupon:
0e22198fa7a5
http://zbestshop.com
Ebay are scum. Thay couldn't care less that I was defrauded out of 2500 bucks because someone had stolen an ID and was listing fake items. Ebay have washed their nicely manicured fat little gold-fingered hands of the situation. I have washed my hands of them.
http://sell2world.cashbackauctions.com we do not have the buying power as ebay but making alot of people interested we offer FREE LISING AND NO FINAL VALUE SALES FEES
TO SELL THERE IS A ONE TIME FREE OF $19.99 BUT DONT LET THAT STOP U FROM TRYING IT U WILL LOVE LOVE AND THE SAVINGS ARE GREAT AND U ALSO GET A GOOGLE LANDING PAGE INCLUDED
ANY QUESTIONS CALL ME 252-402-1088 david bolden
http://sell2world.cashbackauctions.com
Ebay really does suck.
My problem with ebay is that you can't send a message to other ebay members that you are not in a deal with.
So if you spot that someone is purchasing say a counterfiet item you can't warn them.
Their is no reason for this except ebay do not want people to contact one another in case they do business outside ebay.
Crap realls as they do nothing about the sale of counterfiet goods as that would also cost them money.
Onderwerp: Drama in Apeldoorn. Harde actie vereist en persoonlijk door laksheid banken ben ik 18000 euro verloren en wordt niet vergoed!!!!
Vraag/opmerking: na de afgelopen weken van terrorisme rondom de tunnel onder het station is de maat nu toch echt vol. Ik heb een brief naar de verantwoordelijke minister geschreven over de wantoestanden in gemeente Apeldoorn, ook namens vele medebewoners in de wijk. er zijn weer fietsen gesmeten over het nieuwe plein, vechtpartijen, ruiten ingegooid bij het R.O.C.en brandjes gesticht, loverboys en junks. Kinderen spelen tussen spuiten en wietzakjes! denkt u eens in te wonen in de buurt, aangedaan door planningvan de gemeente apeldorn. En planschade is al een half jaar in onderzoek, wat dik over 30000 euro hoort te gaan, daar de huizen onverkoopbaar zijn geworden! dit alles onder toezicht van camera`s en fietsen in tuinen gegooid van bewoners aan de 2e wormensweg 38. De stadsdeelmanager heeft op een bijeenkomst enkele zoethouder`s toegezegd, maar dathaalt bij dit tuig niets uit. er gaan verhalen rond, dat burger`s zelf de heertje`s uit d maten willen aanpakken, en dan met knuppels
. Dit lijkt mij niet de bedoeling, maar men beschermd gewoon zijn eigen spullen, waar de gemeente Apeldoorn faalt. Wij hebben de indruk, dat er meer tijd en geld voor REESINK is dan voor het welzijn van de Apeldoornse burger. Ik heb voorgesteld de fietsroute te verleggen van de 2e wormenseweg naar de Laan v/d mensenrechten omdat ze daar in de weekenden kunnen vernielen, schreeuwen zodat niemand er last van heeft. Oook ben ik actief bezig de talloze fietsendiefstallen een halt toe te roepen, welke gepleegd worden bij de onbewaakte fietsenstalling aan het stationsplein-zuid. er is daar al een daderteamopgericht bij de politie. Er worden gem. 5 fietsen per dag gestolen. daarvoor heb ik prorail aansprakelijk gesteld, daar zij willens en wetens de stalling er toch hebben geplaats. zelf steekt het mij, dat uw reactie via Hr Otto over een bouwkavel i.v.m. mijn zeer slechte medicsche toestand zo is afgedaan. Dat motiveert mij ds te meer deze strijd op te voeren, daar het goede o
verleg ver te zoeken is bij de Gemeente Apeldoorn! ik hoop dat uw ogen open gaan en er een structureel overleg op gang komt. en HARD aanpakken is gewenst. Oook wil ik mijn woning aan de gemeente te koop aanbieden, daar deze vele malen per dag gebruikt wordt voor parkeerlus. dan kunt U he verhuren en ik een huisje bouwen in de zonnehoeve of as v/d/ ankelaar. Ik hoop dat ikdaar nog enekele jaren rustig kan leven.
ik wacht uw antwoordt af en hoop op enige urgentie!
m.v.g.
W.R.M. Leuverink
2e wormenseweg 38
7331 VE Apeldoorn
P.s. Ik schrijf U deze brief/mail omdat de politiek in Apeldoorn niets doet en de stad in rap tempo afglijdt naar een wildwest. ik ben al een jaar met wethouders in conclaaf, en steeds nemen ze mij niet serieus terwijl ik veel steun geniet van de bevolking. ingrijpen op regeringsniveau is hoogst noodzakelijk om te voorkomen dat er doden gaan vallen. mensen willen dat tuig te lijf gaan om hun eigen spullen te beschermen. De politie komt middelen te kort, politiek leeft in gouden toren en wij (burgers) mogen niets doen, behalve een waarschuwend vingertje opsteken met als antwoordt een middelvingen! graag wil ik U vragen een brief te sturen naar verantwoordelijke wethouder/burgermeester met mijn naam en mijn grieven. de handtekeningen/mails hebben ze al, wederom geen actie.
M.v.g.
W.R.M. Leuverink
2ewormenseweg 38
7331 VE Apeldoorn
tel: 0647137822
Ebay does suck! Their commissions and listing prices nail you in the keester on the way in and nail you on the way out. There is nothing I can say here that hasn't been said in the previous 959 postings. Do I have a recomendation? You bet I do!! Its a RIOT! It has a one time yearly membership dues, which lets members buy or sell as much as they want without an additional costs. This site does not have a commission to make on the sales of those that using the service. The cost? Less than $ .18 per day. You can make money on referals and on those who your referals refer.
Go to http://www.ziot.com/?u=captainfire
Check it out. Do your homework so that you will be satisfied.
Danny Davis
We do not live in a communist country and eBay conducting their business as such isn’t taken lightly by the american people.
I am a victim of eBay's "because-we-said-so" enforcements was convicted and condemned without investigation or inquiry.
Ebay closed down all of my 47 listings and pocketed the $70+ fees. The reason? My sister bid on one of my items. Yes. You heard me correctly.
If selling to a relative is a crime, I’m part of a multi-million count group who was totally unaware.
Their policies are broad and vague so that they may be twisted and turned any way which suits their purpose. Assumptions and accusations are handled as truth. Their ability to mediate problem situations - non-existent.
A sister bidding on one of my items is no justification for Ebay to help themselves to $70 of my money. But they feel it is. Why? Because they said so. That's the end of it. Discussion is over.
By the way, my sister lives three states away. She placed on a bid on one of my items. This is my crime. Ebay sellers, I hope you are heeding this message carefully.
Ebay's erroneous shoot-from-the-hip actions have cost me over $70 in lost listing fees, lost potential sales, countless hours I spent preparing my listings, not to mention dissappointing my buyers.
They restricted my account, froze my half.com sales, stripped my status and retained funds that did not belong to them. They have yet to respond to my emails.
For the record, I have over 1,400 Positive feedback (Yes - No Negatives! An incredible feat in this day and age), and powerseller status.
Really! They have to be stopped. This is crossing the line.
There's no integrity in ebay anymore! you have idiots selling items the cheapest they possibly can profiting $1.00 per sale instead of keeping the value of the product high. There's items on there people willingly would love to pay %600-700 dollars for but some bonehead came in and listed his for %69.99
This type of penny pinching mentality kills me!
Ebay has no process for resolving claims of extenuating circumstance, this is a fact as all options for disputing an issue are pre-populated by Ebay on their Dispute Console. My situation is as follows:
1. I successfully sold an item.
2. I sent invoice, buyer didn't pay for 5 days.
3. I then sent email and called the buyer (disconnected number) and waited 2 additional days.
4. On day 8 I tried to fill out Unpaid Item Form which did kept giving me error message stating I had to wait 7 days to file, and the date it showed, was two days in the past???
5. I contacted customer service and explained situation with great care and articulation.
6. Was referred back to Unpaid Item Form as if my complaint had fallen on deaf ears.
7. Offered item to second chance bidder. Accepted paid for immediately. Shipped immediately.
8. Filed negative feedback on first bidder.(That's why it's supposed to be there, to protect seller's/buyer's )
9. After feedback posted, first bidder pays for item via Paypal, strange because item should have been noted as sold when second chance bidder paid via Paypal???
10. First bidders excuse was "I partied too hard over holidays and forgot that I bid".
11. I refunded first bidders money and tried to file Unpaid Item to get a refund of my fees, I was charged for BOTH buyers, the sale amount was large and so are the fees. Same problem as stated in number four, Ebay keeps blocking UPI form stating I have to wait till a date that is now far into the past.
12.Tried to contact ebay again, explained issue above almost verbatim, and got not answer except what seems to be a copy and paste reply to use the dispute console.
13. This is not the first issue that I have had with Ebay, but, this is the last straw, I have been a seller and a buyer for years and I am going to tell everyone that I meet to avoid Ebay like a plague.
14. I am now steaming mad, I am going to cancel my credit card I use to have my Ebay fees deducted from, and become a NON-PAYING SELLER and I dare Ebay to try to collect this money from me.
eBay operates in Frnace w/p a license and hides as a broker to continue to operate? Told you this company is fishy! Check this link out:
http://www.itworld.com/Tech/2403/071203ebayfrance/
pls watch thi video. shame on ebay/paypal!!!
http://www.youtube.com/watch?v=phvMn6Uu2k8
Mehmet _vs_Paypal NewYorkIndex# 110537/07 - UPDATE
Sent: 08-02-2007 03:39 Quote Reply
My name is B. David Mehmet and I'm the real damn deal and I don't allow anyone to take advantage of me and break the law in doing so. When Paypal violated me this week, I immediately went to the court house yesterday and filed a lawsuit against them for (1) Fraud, (2) Conversion and (3) Intentional Infliction of Emotional Distress. Paypal not only harmed me with my Paypal account; but the inability to forward the payments to the third-parties has caused me to lose two (2) contracts. One of the contracts is valued in the hundreds of thousands of dollars. Even after I supplied Paypal with the additional verification they requested, they still failed to release my funds. They then claimed that I owed them money from an old account in the amount of $695.00. Not only did they not send me proof of this debt or allow me to access the old account; but they are still holding $1,950.00 of my money, which is $1,255 above what they claim I owe them.
I've established this TOPIC so everyone can see that suing Paypal is easy, and that this is the fastest way to resolve any dispute when it comes to Paypal. In addition, you could also win punitive damages against Paypal since this is habitual behavior with Paypal. Their behavior creates a pattern of behavior that can be used to prove tortious conduct against them.
The following is my OPINION: Litigation process in New York
1) Request that the offending party to remedy the situation
2) File a Complaint with the court and purchase an Index#
3) Have a process server serve Paypal with the complaint
4) Paypal will have 20-30 Days to Answer the complaint
5) File an RJI (Request for Judicial Intervention). The judge will be assigned.
6) File a request for a PC (Preliminary Conference). The schedule for the litigation will
be established and when the Notice of Trial is to be filed. This includes the completion of all
discovery. You will have an opportunity to request Paypal to produce executives from their office to
attend a deposition where you will be able to ask them any relevant questions. If they fail to answer
any relevant questions, you can make a Motion to Compel their answer. The Judge will force them to
answer.
7) This is a good time to make a summary motion. A motion that will end the case in your favor. It tells the court that there are no trialable issues of fact that would warrant a trial. Paypal would have to establish that there are issues of fact, which at times is not hard to do; but they must be of a material nature. Just because there are issues of fact doesn't mean it will win them a denial of the motion. For example, you could move against Paypal for LIABILITY. Your argument is that after you satisfied Paypal's request for additional verification, Paypal still refused to release your funds on the grounds that there was still a pending investigation (issue of fact). However, because you supplied them with the requested verification and the alleged debt to them for $695.00 does not justify them holding the balance of $1,255.00 of your money, the could rule that the issue of fact by Paypal is not of a material nature as to the $1,255.00 balance and the judge would grant the summary motion on liability against Paypal. The remaining issue at this time is DAMAGES. If paypal's wrongful conduct caused you to lose some type of benefit, Paypal could be liable to you for that lose. Thus, damages could be very high against paypal. This would be compensatory damages. Punitive damages is another story. Because it can be proven that Paypal's tortious conduct is of a habitual nature, they would be hit with huge punitive damages to punish them and deter them from engaging in this conduct again. Since Paypal has been doing this to thousands of members even after it settled a prior class action lawsuit, Paypal can really be hit hard with serious punitive damages.
8) At the end, the trial occurs. If the case is not fully disposed of before this point.
Keep following this TOPIC for continuous UPDATES on the lawsuit against Paypal in New York.
this is from another site. I HOPE HE WINS this lawsuit!!!
Mehmet _vs_Paypal NewYorkIndex# 110537/07 - UPDATE
Sent: 08-02-2007 10:53 Quote Reply
LAWSUIT UPDATE:
When viewing the following images, just enlarge them. This is the Summons and Complaint that was filed yesterday in the Supreme Court, New York County against Defendant Paypal, Inc. It is currently in the process servers possession who is serving it today on Defendant Paypal, Inc.
Summons:
http://www.geocities.com/mbk20001/Summons.jpg
Complaint:
http://www.geocities.com/mbk20001/Complaint.jpg
twice ebay has stopped me from selling a peice of ham radio equipment because they THINK it might be an illegal item that could be used on cb radio :(
Then I was paid for an item thru paypal and 2 days later the person that bought it decided to beat me out of the money. he called his bank and had payment stopped and paypal withdrew the money from my account and billed me for it... whats wrong with this picture?
I had a transaction on Ebay October 16 2007, Did not ship for weeks.
I asked the seller to cancel the transaction and return my money. He refused to reply to my email and could not phone him, despite putting NEW sale items on ebay, and while RESPONDING to my questions on the NEW ITEMS. The seller refused to respond to my inquiries of where my product was, when I would receive it, and my demands to cancel the transaction
I registered a complaint with Ebay and Paypal, no satisfaction.
I finally received the product (power supply for my laptop). The time I could not use my laptop was difficult. Kept me from working. The product came too late, and I had to resolve this locally.
December 1 2007 I received an email from the seller that he placed negative feedback ON ME, even though I payed within hours. I've NEVER HAD NEGATIVE FEEDBACK!
The Seller wants to PAY ME $100 to remove the negative feedback on BOTH of our accounts. -I responded to him that $100 isn't enough, I need $300. (Extortion can work 2 ways, can't it?) I was happy to just leave this as negative feedback to him, but NOW, this has incited me to action. -I won't accept negative feedback on me, and I don't like this!
I believe EBAY knows this occurs and wants everyone to think FEEDBACK is truthful. It isn't! This case shows why!
I will email you the copy of all emails created to EXTORT my reversal of the TRUE FEEDBACK which damages EBAY. This isn't about the seller NOT SHIPPING, or NOT COMMUNICATING, this is about EBAY creating DAMAGE CONTROL to the entire infrastructure.
Ebay is most profitable when EVERYBODY looks GOOD.
This problem isn't good for me or the seller. BUT the truth at the earliest point could have corrected this and kept it from being amplified.
Bless Your Thoughts.
Contacting The FBI
By Cal S.
I'd recommend contacting the FBI of Los Angeles, White Collar Crime Division. If you have any documentation of instances where Paypal has practiced unlawful cases. I know you have tons of information. They are interested in hearing them, and if there are complaints that backup some of the things that I have been saying, they would be willing to open a case against the company. You appear to have the resources to prove that there are tons of complaints, and I would like to forward them, along with any federal trade commission complaints and reports to the L.A. Federal Bureau of Investigation. They have no right to dictate the use of arbitration and limit consumer trades. I'm sure you understand the many practices of ridiculousness that the company has engaged in over the years, and their practices need to be investigated.
I'd be willing to put together a report of documentation of what has been going on with the company and of all pertainant litigations and complaints. You seem to have a resource for accessing many or a lot of these. I am also looking to contact the Federal Trade Commission, and see if we can get what they have on this.
They have no right to hold on to monies that are not theirs. They have no right to discriminate against who they choose. They have no right to blacklist other companies and individuals based on relation or suspect. If they are a corporation they need to be regulated under legal and governmental practices for an American Corporation.
Let me know anything you may have so I can help get that information to the FBI of Los Angeles please! Any thoughts, or means to get in contact with me would be greatly appreciated. I look forward to a response. Please respond back in a timely fashion so that we can get something done with this.
PAYPAL CARRIES MASTERCARD AND CARRIERS DO NOT GET PROTECTION? IS THIS LEGAL?
Just a question that came into my mind. How can MAStercard allow this to happen????
IN EBAY AND PAYPAL's WORLD
in painpal an ebay's world there are no warnings.in their world there is no second chances. in ebay and painpal's world YOU are guilty beyond reasonable doubt. In their world there in no further investigation based on their "risk model" you are treated as a criminal without a hearing. PainPal and eBay are Russian Roulette games...
This youtube video shows how ebay helps seller to open and close the store. http://www.youtube.com/watch?v=4Jzc1V_1gC0
See ebay fee difference at http://pages.ebay.com/sell/announcement200607/overview/fees.html
If you item is listed less than $25, seller's final charge will be $3.53, that is 14%, current yearly interest rate is only 6%. Why sell at ebay and let it take weekly interest rate of 14%?
Why Ebay only announce fake paypal sign up(because 20% cash back and write off later)? Because the ebay seller subscription rate drops so fast that it will be disaster if they announce the ebay store closing rate.
If you use google product search http://www.google.com/prdhp?tab=wf ,
you could find best value product as google has merchant feedback review score. Usually they are at least 15% cheaper than the items at ebay with less shipping charge because no paypal and ebay transaction fee. And buyer has freedom to choose whatever payment method for security without expose their full privacy.
There are other nice treat at http://www.my3cents.com/companyReview.cgi?compid=41&subcat=29
Want to know how ebay treats its loyal seller, check out
http://blog.pixnet.net/applbite/category/753786
Ebay claim only Paypal is most trustworthy for buyer and seller. How
that could be without infringe more personal privacy information?
See other ebay seller talking about paypal
http://blogs.ebay.com/cypress-surplus
on the Cyber MOnday hot list this year was AMZN,DELL,BBY, but not EBAY.
Just did search on ebay for "New Dell Core 2 Duo Laptop", the cheapest is $620. If I go to use coupons and 3% cash back from http://www.fatwallet.com/cash-back-coupons.php, it will be less than $549. That is why ebay never show up in the http://www.dealcatcher.com as there is no good deal there, only junks or the same item plus ebay and paypal transaction fee.
Serious Privacy Issue In Ebay !
Because Paypal belongs to Ebay, most seller expose their finanical and privacy information to ebay. That is not normal for regular auction house. Does Ebay use that privacy information for other purpose? If Ebay use Paypal's privacy information for ebay's registration or monitoring purpose, is that illegal?
Normal online shopping site has third party credit authentication, If you want to cancel the transaction, you could simply do so calling your credit card company. Ebay could keeps all your personal information in his company.
Since eBay allows buyers that don't pay to leave feedbacks and it will still charge listing fee and final fee. As they control seller's payment source, so seller has no choice.
Here's my story. I'm dropping both of these bums. Thanks to everyone.
.....
Being a lover of all things dragon I was quite excited when I found the Dragon Tobacco Pipe on Ebay being sold by the Ebay store ********* aka Sharon ******* from Southport, Florida. I looked at the seller's rating and saw it was above 99% so I bid and won. Overall cash outlay - about $10.52 with shipping.
I made electronic payment with 24 hours and waited patiently for my prize. The pipe arrived about 4 days later by USPS priority mail. I eagerly opened the package. Disappointment immediately overtook me.
What I had received from this Ebay seller was not a tobacco pipe as advertised but a pipe intended for the smoking of marijuana, crack, or hash. I've never used illegal substances in my life, but I've had enough exposure to know what these various devices look like. Hell, I don't even know any drug dealers! It's useless to me!
The pipe was molded from a painted acrylic resin. Within its narrow almost one-half inch wide bowl was seated a shallow brass cup about 3/8” high. This pipe was designed to get really, really hot. Tobacco pipes tend to have large deep bowls and are designed to keep the smoke relatively cool. The pipe's bowl outlet was a small pinhole with no filter.
I immediately showed the pipe to two of my work mates. They conferred it was a crack/marijuana pipe. If there had been a photo from the top I would have known immediately what this item was. Now I was angry. How dare anyone send me an illegal item as this -especially the day before Thanksgiving. The law is quite specific regarding sale of these items through the mail.
I went over the law and Ebay's policy regarding these items and also their legal link. I wanted to make sure this was actually illegal before I pursued any actions. http://www4.law.cornell.edu/uscode/21/863.html
I contacted the seller regarding the item and stated the above with the same link. I explained these items are not tobacco pipes. She then stated, “Well, I buy and sell them as tobacco pipes. What people actually do with them is their own business. A lot of people buy them because they collect dragons.” I stated I wanted my money back (the least of my concerns) plus the shipping and handling. I also stated I could not legally ship this item back to her.
She then wrote back that unless the item was returned, she wouldn't refund. I then told her I would take the issue up with Ebay, the credit card company (Paypal), and the proper authorities. I also told her i wasn't aware of any law that made these items legal because they were considered attractive or “collectible.”
I tried to contact immediately Ebay regarding the problem but they wouldn't allow a dispute until at least 10 days had passed. Personally, I feel this is a stupid policy especially when a felony has been committed (by mailing the item.) I'd settle down and wait till Friday.
On Friday, I paid a visit to my friendly neighborhood US postmaster. I explained the item that was sent to me was being represented as a “tobacco” pipe. What was sent was a contraband pipe for illegal substances. She immediately confirmed it was for drug use and gave me the number for the US postal inspectors office in Florida. I decided to wait till Monday since I was having phone problems. Meanwhile, I left negative feedback on the page explaining the items real function and that is was not for tobacco. I made no comments regarding the seller herself. From her attitude, I knew she would retaliate. She stated she had sold 100's of these pipes. My only thought was how many kids lives had she aided to ruin.
Buyer Feedback (me): Drug paraphernalia for crack/hash not tobacco. Is resin with small brass cup.
On Saturday, I filed a claim with Paypal. I then realized my first mistake. I should have examined the seller's feedback more in detail not simply the percentages. Sprinkled through the positive comments were occasional neutral and other negative comments regarding this item's unfitness for tobacco. Anyone that had made a negative comment was accused of being a dead beat buyer. Still no one except I had made a comment regarding what the item was- drug paraphernalia!
Further checking revealed she was also selling items regarding demonic magic. She was selling a link for $1.99. Multiple complaints stated the link was actually a free website! The materials weren't even hers.
Wonderful, I thought. This person might be a drug dealer that practices black magic that has no problems with misrepresentation of the truth. So much for morals. On late Sunday the seller decided to leave negative feedback regarding me. She totally made up lies claiming I had made violent legal threats against her and that I was a deadbeat trying to get the item for free. Her attack was personal. Any lawyers think I have a case for libel?
Seller Feedback: BEWARE OF THIS BUYER: makes violent legal threats want free items, mental issues.
[What exactly are “violent” legal threats? I simply explained the law with the link above.]
During the dispute process Ebay reveals the phone numbers and addresses of the plaintiffs to one another. This practice should stop immediately. If you are dealing with a psychotic, it could put your life in danger. This person took my personal information from Ebay... phone number, address, and email and starting signing me up at various sites for heroin/drug addiction. The information was available only at Ebay and Paypal from the way I had organized it.
I contacted Ebay and Paypal regarding the ID theft. Yes, this is ID theft also. I also complained about the retaliatory feedback that was essentially lies. This seller should be kicked of Ebay and Paypal.
What surprised me most is Ebay's foot dragging on this issue. A drug paraphernalia dealer totally trashes my 100% satisfaction rating, makes libelous comments against me, and all Ebay ever seems to do is issue forms letters with names attached. They then tell me its is their policy to show all feedback even if its is untrue or unjustified unless they get a court order to remove it. What total bull crap.
I will kill my account because I feel Ebay corporation has no morals. Its all about money in their own pocket. Sellers beware - unjustified negative feedback can ruin your business but leave Ebay laughing all the way to the bank. I'll just take my business elsewhere.
Ebay wants your money and asks you to be a good citizen/"community member", but when you stand up to criminal elements they drop you like a hot potato. They then allow these elements to harass you, steal your identity, ruin your business, and also ruin your reputation while hiding behind a “user agreement.” Ebay needs to learn that loyalty is a two way street.
Ebay is now returning my emails unanswered claiming it was not received. WTF does that mean? All ny emails now bounce. I had sent then the details of the ID theft down to the IP and time and they refused to acknowledge it.
Do your fellow human a favor - dump Ebay until they get reasonable policies, complain, and leave negative feedback when justified.
Hopefully, the postal inspector will be back in contact with me very soon.
Death to Ebay!
Ebay has kind of turned into the Umbrella corporation where as they are now taking over and ruling everyone's lives.
No matter how many petitions,auction sites,etc we make they will be here forever...I came to that sad conclusion recently. The more warnings or the more complaints from both buyers and sellers,the more people WANT it. Unless sellers and buyers totally boycott the site,it will be going nowhere.
Buyer would rather use credit card than paypal because
it will give cash back or mileage.
For seller, paypal charges higher transaction fee than
http://www.billmelater.com and "Google checkout".
Ebayer has no choice for "google checkout" or "billmelater".
With buyers get smarter, they could find cheap new item at
http://www.dealcatcher.com for desktop/notebook or http://www.onsale.com
for apple macs. Also with fee increase and powerseller leaving,
remaining ebayer sellers have to raise the price for the cost, that
means ebay buyers are difficult to find cheap item.
Check ebay forum for fee increase issue at
http://forums.ebay.com/db1/thread.jspa?threadID=410430259
My comments was posted at ebay forum
http://forums.ebay.com/db1/thread.jspa?messageID=1011028009
I just posted few comments last night. And today my account is blocked. I got no notice in email as well as no explanation. Is the reason such unreasonable and hard to explain? See the "blocked with no reason" screenshot at
http://lh4.google.com/ebayblockednoreaason/R0xi3Asj9kI/AAAAAAAAABY/4L5G4Xogj3c/blockedfornoreason.PNG
What is ebay spirit, Fair or Unfair, Freedom or Non-Freedom, Non-Greedy or Greedy?
PayPal employees steals from people!!!
http://www.paypalwarning.com/paypal_employee_theft
Check www.petitiononline.com. There are about 30000 angry ebay seller. Most seller got ripped off from fee increase(check the difference at http://pages.ebay.com/sell/announcement200607/overview/fees.html)
I think we should have a seller union to stand up like real man and strike the ebay. So they will not forget who made them successful.
another paypal petition with a hundred ( 100 ) signatures!!!
http://www.ipetitions.com/petition/tpc
PAYPAL PETITION! with close to 3,000 signatures!!!! sign it!!!lets all stand together!
http://paypalpetition.com/petition/petition.shtml
Account Restored and Balance Returned to £0 after a chargeback
Sent: 11-17-2007 13:18 Quote Reply
To cut a long story short, I was ripped off by a fraudulent buyer when I sold a mobile phone on ebay for £360.
I received the payment through Paypal and sent the phone.
I then received a notification from Paypal telling me I am the victim of a chargeback from the buyers credit card and they took the money from my Paypal account leaving me with a negative balance of -£360.
I of course disputed this from the start as I had definate proof of delivery from Royal Mail.
I contacted the Financial Ombudsman with my complaint and they wrote to Paypal on my behalf.
After waiting nearly 4 weeks I got my final response from Paypal.
As a goodwill gesture they have restored my account and re-imbursed me the full amount.
This goes to prove that persistance pays off eventually and that the help of the Financial Ombudsman is invaluable!.
Dont give up, you cant win if you don't try!.
FINANCIAL OMBUDSMAN SERVICE- http://www.financial-ombudsman.org.uk
another paypal scandal!!! they are on tv!!! watch this video...
http://www.youtube.com/watch?v=z4JqCoAQA9I
another paypal petition. pls support. let us take paypal to media/news ( CNN,CNBC, FOX etc )
http://www.ipetitions.com/petition/stoppaypal/
i am gathering signatures to take to the FBI for petition against paypal. pls sign.this is the url: pls sign in
http://www.ipetitions.com/petition/FBIpetition
Class Action v. Ebay, Paypal, et al Update for July 2007
There are a few law firms involved in these cases. I
forward each response that I get to all of them. Here are
two names:
Frederick W. Gaston
222 Ash Street
San Diego, CA 92101
Ph: (619) 398-1882
Fx: (619) 398-1887
www.sandiegolegal.us
Bill Heywood
Los Angeles, CA
tel: 310-463-7367
BillHeywood2002@yahoo.com
Bill Heywood is working on a class action against Paypal
wherein there have been substantial losses, i.e. $500.00
and more. Fred et al are working on class action against
Ebay for a variety of unfair business practices and unfair
suspension resulting in substantial losses.
Please feel free to call or email them with the details of
your cases.
Thanks very much for your responses.
Cheers,
Christina Marlowe
Posted: 07/10/2007 @ 02:00 PM (PDT)
PAYPAL 2007 CLASS ACTION LITIGANTS NEEDED: reader comment from thescotts1
Posted on: April 26, 2007, 9:02 AM PDT
Story: PayPal hit by class-action suit
Hello everyone,
Hear this, to ALL PEOPLE WHO HAVE HAD OR ARE HAVING FINANCIAL ISSUES WITH PAYPAL, NOT RELATED TO PHISHING, I NEED ADDITIONAL PARTIES FOR MY ACTION: This is real. I am starting this thread on April 26, 2007 and I feel we should stop the chain August 1, 2007, so until then forward this to everyone you know because if you don't have a beef with Paypal, someone else might. Copy and paste and start an email chain.
For those that know my Paypal horror story I have decided to push forward with litigation, for those that don't here it is in a nutshell:
Billed customer via Paypal email billing, customer paid via Paypal email billing, 90 and 99 days later (two separate transactions, 1=2700 1=3500) customer decides to go into his own bank acccount and reverse the charges. Customer is a bank employee, did not file proper chargeback claims, but instead basically took the money back on his credit card. So since November 2006 I have been trying to get this resolved to no avail. After contacting local law enforcement, news media, customer's bank, Paypal, the constant suggestion was to sue the customer, so I did. Even after I won the first case (he wrote a check too for a separate repair then closed the account) Paypal refused to "believe" or "assist" me, instead they sent me to collections for the money my customer owes. In addition, when my customer reversed his charges and noted his account, the $6000+ negative wound up somehow putting me in the chexsystem so I am unable to open any new bank accounts in order to keep my funds safe from Paypal. I sued the customer for the $6100+, won, faxed that judgement to Paypal, they replied with "we are unable to dispute this chargeback any further" go after the buyer.
Er Go, my search for an Attorney, AND I FOUND ONE!
I retained an Attorney who wants to pursue the Class Action against paypal.
I need people who want to help me fight them.
He primarily wants people in California, however he said if it gets big enough he will go bigger, so if you are in another State, just make sure you tell him which State you are in.
So here is his email:
fg@sandiegolegal.us My Paypal esclusive email addy is paypalclassaction2007@cox.net if anyone wants or needs to verify validty.
His name is Fredrick/Fred Gaston with Gaston & Gaston
222 Ash Street San Diego 92101
Send him an email of your story/situation and put "TAMMY SCOTT" in the subject line.
Yes...the feedback system is highly flawed and offers no real protection. The bad actors leave you negative feedback just because they didn't deliver.
Shill bidding is rampant on Ebay to run up the price of items.
When you catch someone blatantly doing it and report them, Ebay sends you an e-mail assuring you that they will take care of it. Then, two days later, you receive another computer generated e-mail saying they took care of it.
However, Oh-By-The-Way they can't tell you what actions they took against the scammmer because that would violate the scammer's "privacy".
I have never seen E-bay shut down a shill bidder. Why? They make money when Items sell for more money.
They pretend to do something and rake in the money.
The online auction format is really a wide open door for scamsters. Unless all participants are fully vetted this type of nonsense will continue.
When I first started using Ebay it was awesome. I would win, pay and a week later my item was in the mailbox. Now from win to mailbox its taken as long as 9 weeks and I also Pay via Paypal within 24 hours of the win. Soem sellers have as many as 2000 listings! How can they possibly offer any service to a winner? If you leave neg feedback you end up getting it back also and its probably not even your fault. I have lost my desire to use Ebay.
I sold some stuff and was going to pay once someone had paid me for the fees manually when they auto take the 16 dollars from my pp account but only had like 10 so they took it from my bank account and than, they charged me a over draw fee of like 60 bucks????? EEERG!
I've got lots of issues with Ebay. I found your page using some anti-Ebay search words. But...
When you set up autopay, you assumed it would work retroactively because Ebay owns Paypal. That's not a logical statement.
You should have clarified this at the time you setup autopay without making unfounded assumptions.
I have been a customer for years and there was never any issue like me not paying for goods or complaints by customers. But despite having a linked Paypal account and credit card, I cannot even make small purchases. :O WTF?! Here is the message: to pretect other customers. Yeah , right!
Ecke Wichtiger Hinweis für Käufer
Um Mitgliedskonten zu schützen, beschränken wir die Anzahl der möglichen Gebote und Käufe für einzelne Mitglieder. Diese Beschränkung gilt nur vorübergehend. Sie können in Kürze wieder weitere Artikel kaufen.
Sicherheitstipp: Schützen Sie Ihr eBay-Mitgliedskonto. eBay fordert Sie in E-Mails niemals auf, persönliche Daten wie z. B. Ihr eBay Passwort anzugeben.
{e17625-202548x}
this is in German. but I am outraged.
EBAY PROTECTS NIGRIAN SCAM ARTISTS
Sent: 07-16-2007 18:47 Quote Reply
ebay-sucks-com,
Can you believe the bullshit eBay does :
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&;userid=ridgefieldct
This person RIDGEFIELDCT is from Nigria and tried to scam about 7 sellers out of equipment. 7 Sellers over this weekend put negative feedback on this buyers account to warn other sellers that it was total fraud. Today just for the hell of it I decided to go back and check his feedback. And not to my amasement, eBay removed every single negative feedback the sellers left for this scam artist.
You tell me what people should do, eBay & PayPal deserve to be scammed left and right and we should start doing it for real, but only to the point where we f u c k up both PayPal and eBay without hurting sellers or buyers. Can you believe the bull s h i t eBay does. Must more proof that PayPal and eBay are nothing but a bunch of mother f u c k e n scam artists themselves!
They froze my account and demanded that I fax them documentation. I did, but they said they didn't get it. Now what?
First realize PayPal is asking for that information for their own purposes, not yours. Providing the information might get your account unfrozen if it's one of the "identity" issues above. However giving PayPal that information also provides them with information they could use against you if they don't believe you. If you believe this is just an honest misunderstanding, and you trust PayPal with your information, you should prepare copies of all the documents they ask for and mail them to PayPal. We suggest you create two sets of documents and mail them certified mail, Return Receipt Requested, to the two addresses we have for PayPal (see the FAQs page) with a letter explaining the situation. You should always send them certified mail, RRR, so you can prove that you did, and when you did it. When you get your green cards back in the mail, if PayPal has not resolved the problem, make copies, and write your letter to the Attorneys General of your state, California and Nebraska. (You can find this info on the links page.) Include your letter to PayPal, your copies of the green cards and a letter asking that the AG's start an investigation. Don't bother playing the fax game. It's just a ploy/delay tactic.
Additionally, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, California 95814, or by telephone at (800) 952-5210.
According to the terms of the class action lawsuit settlement agreement, PayPal is supposed to provide you with the reason your account was frozen, and the information they have (subject to their privacy policy and fraud prevention policy). You should ask for this information if they don't give it. It may tell you what direction you need to go to resolve the problem.
Also, note that just because you get your account cleared up this time, there is nothing to prevent PayPal from freezing it again. It seems, once an account is flagged, it'll always be on the "suspect" list. They rely a lot on computer analysis of accounts and too little on common sense.
Lastly, I have to say... PayPal is not crack. You can walk away from it anytime. I hope you'd step back and think about it, why would you want to do business with a company that puts you through all this in the first place?
ebay sucks! We don't have the patience for that shit. And ebay users are weird cult like followers. Almost like people in AA. They use weird slogans, and descrips. A+++++++++++. Whatever! But Paypal takes the cake. Those people are the biggest crooks in the world, and homophobes to boot. Their service is not welcome on our site when it is launched. In any shape or form whatsoever!!!
PayPal has done a couple of good things for me along the way--I won a dispute and they froze the seller's account. The seller was pissed, not doubt, and it took forever to get the problem resolve--meaning, get my money back.
PayPal is becomming a loose cannon. Long story short, I Buy It Now'ed a Zero Gravity recliner on ebay. Less than a month, problems with chair. Seller at first wanted me to repair the chair if he provided the parts. Until He finally figured out the plastic arm rests were cracked. That cued him to accuse me of having abused the chair. Push led to insult and I filed a payment dispute with PayPal. Seller lies through his brown teeth and claims chair was full of dents and scratch's from my abuse. I then escalated to a claim. I tried to send in phots of the chair to prove no abuse, PayPal refused to accept them. They immediately went into deciding the faith of me and my piece of crap chair. They waited till the last day before 1 month after I filed the claim, and decided in favor of the seller. They did not even read my claim, instead they read the auction ad and decided that my claim of significantly not as advertised was not true. Seller's auction claimed 100% MBG but refused to honor it. Claimed 2 year warranty, but refused to honor it.
I then tried to file an appeal, my appeal was not even acknowledged, and when I called in, was told someone would be in contact within 24 hours, nothing. I then tried ebay to file a complaint, the email link on the contact us page was disabled. I happened to find an email link when I followed Police blotter link, no response from ebay, but email from paypal today saying they thought they answered my question. lol, what a joke. Ebay obviously sent them my message.
I found your message and you asked for like horror stories and here is mine.
I want to know how to contact Meg Whitman personally. I am considering filing a civil law suite and get a greedy trial lawyer who is hungry for some blood, besides mine.
Darryl.
Thanks to a subpoena my lawyer had issued I know who posted the two posts attacking me below. The charge against me will eventually dismissed. My attorney is trying to get a federal prosecutor interested in charging the person who stole my identity and committed the theft. That is precisely the person who posted the lies below, isn't it Wallace?
Hi Bruse.How are you???? My name is Galina.And i try to exsplain my some a litlle problem of ebay...I have no problem with Ebay now.But two years ago i was blocked by ebay of my account.And now so far so good.But now some sellers blocked their transaction of my account separately.Do you know any idea about this,that's will be really nice of you????? Please,let me know any time.Good Luck.
here is the link to her ebay criminal case
http://wcca.wicourts.gov/caseDetails.do;jsessionid=AB61C56F2CD89D0F8A5D8C0760DDB07E.render5?caseNo=2006CF000106&countyNo=42&cacheId=801124D8291A06AC4D21AB015739D0BD&recordCount=1&offset=0&mode=details&submit=View+Case+Details
Yep that one is a piece of work. She took my money from an ebay radio sale and never delivered. Sold the same radio to others. The case is still pending resolution in WI but the victims of her fraud know the truth
Hey...you should do a search for your fellow (and I do mean fellow) blogger Caitlyn Martin. He/She is accused of ripping off a number of ham radio people via fraudulent ebay transactions. Do a google search on his/her name, k9ni, and you'll get the story. He/she is a major scammer and typical of what you will eventually run into.
http://www.youtube.com/watch?v=lqdyCZZCLdU
phone conversation with a paypal supervisor exposed!!!!!
Thread: Wha ha ha ha Here is how to get them back!
usacomputertec
New User
From: Pomeroy
Messages: 2
Wha ha ha ha Here is how to get them back!
Sent: 11-05-2007 15:17 Quote Reply
Here is what you should do. PayPal will have no choice but to do what you want or they will have a worse reputation. Don't black mail them. Don't threaten to do any of what is shown below. Do it and then tell them that you will remove the recording if they will do what you ask.
There is a way to get their attention. Do you have yahoo e-mail? If you do send a message to all of these contacts (just copy and paste them all)
crme@paypal.com, appeal@paypal.com, harbor1@paypal.com, account-review@paypal.com, ppelce@paypal.com, cardreview@paypal.com, complaint-response@paypal.com, abuse@paypal.com, Europeanservices@paypal.com, resolution@paypal.com, resolutions@paypal.com, appeals@paypal.com, compliance@paypal.com, escalations@paypal.com, webform@paypal.com, service@paypal.com, spoof@paypal.com, complaints@paypal.com, aup@paypal.com, press@paypal.com, chargebackresponse@paypal.com, pending_reversal@paypal.com, global2@paypal.com, intl@paypal.com, ppe_courtesycredit@paypal.com, BoEappeal@paypal.com, kanadom1-2@paypal.com
in your BBC filed and then put service@paypal.com in your To Filed.
Inform them that you are going to report them to your Attorney General in your state (check to make sure PayPal has an office in your state, if they don't file with California). PayPal is in 36 states.
Also you can expect PayPal not to receive your phone calls any more so use this number instead: 866-888-4176 and tell them you were referred to Cory. Smile If she asks by who say it was the PayPal fraud and resolution department. lol. Make sure you have her on speaker phone and record the entire phone call from the part saying that they give you permission to call them to the end. Here is what I did http://www.youtube.com/view_play_list?p=323A9B4B8876ADD9 Since these are all toll free numbers and you don't like PayPal call all of these numbers below too and see what different responses you get. Record them all. Plug your recorder into your PC and use Audacity to record them onto your computer. Anyone can help you with this. You should record each phone call seperatley. This will pay off. Then send them to admin@mindblowingidea.com, and admin@screw-paypal.com and I will upload them to the internet for everyone to hear. This way PayPal can't say that they never said these things. Just to make things interesting you can tell them at the end of the phone call that it was recorded and that it said at the beginning that the call may be recorded. Here are the numbers:
(877) 672-9725 1-877-6-paypal
(888) 221-1161 help center
(866) 272-9725
(800) 836-1859 Premier Account Holders
1-888-215-5506 (Toll Free Number)
1-888-221-1161 (Toll Free Number)
These are all Toll Free. If you are willing to Pay Long Distance here are the rest.
1-408-376-7414 (Meg Whitman, eBay CEO, Personal Office Fax Number)
1-402-935-2238 (Tiffany Zaporowski, Manager, Executive Escalations)
1-402-935-2116 (Elizabeth Morey, Supervisor, Executive Escalations)
1-402-935-2172 (Adam Braasch, Senior Agent)
1-402-935-2268 (Beth Beutler, Senior Agent)
1-402-935-5146 (Leslie Byrne, Senior Agent)
1-402-935-2269 (Michelle Davis, Senior Agent)
1-402-935-2399 (Janyce Erikson, Senior Agent)
1-402-935-5145 (Melody Fry, Senior Agent)
1-402-935-2174 (Jackie Hart, Senior Agent)
1-402-935-2229 (Michael Lazure, Senior Agent)
1-402-935-5163 (Rick Martin, Senior Agent)
1-402-935-5073 (Stephanie Mikovec, Senior Agent)
1-402-935-2157 (Megan Moore, Senior Agent) *WORKS WEEKENDS*
1-402-935-3533 (Peggy Pattavina, Senior Agent)
1-402-935-2331 (Tara Stevens, Senior Agent)
1-402-938-3532 (Megan Wetzel, Senior Agent)
1-408-376-7400 (Toll Number)
1-650-864-8000 (Toll Number)
1-402-935-2284 (Toll Number -- Banking and Check Issues)
1-402-935-2212 (Toll Number -- ACH Processing & Check Services)
1-402-935-2255 (Toll Number -- Account Review Department)
1-402-935-2257 (Toll Number -- Account Review Department)
1-402-935-2223 (Toll Number -- PayPal Compliance)
1-402-935-2250 (Toll Number -- PayPal Compliance)
1-402-935-2000 (Toll Number -- Customer Service Department)
1-402-935-2007 (Toll Number -- Customer Service Department)
1-402-935-5181 (Toll Number -- Debit Card Services)
1-402-935-2116 (Toll Number -- Escalations Department)
1-402-935-2129 (Toll Number -- Escalations Department)
1-402-935-2238 (Toll Number -- Management, Escalations Department)
1-402-935-2239 (Toll Number -- Fraud Prevention Department)
1-402-935-2251 (Toll Number -- Manager, Resolutions Department)
1-650-251-1101 (Toll FAX Number -- Never Fax w/o a Case Number!)
1-408-376-7514 (Toll FAX Number -- Never Fax w/o a Case Number!)
1-402-537-5755 (Toll FAX Number -- PayPal Chargeback Department)
1-402-938-2337 (Toll FAX Number -- Compliance Department)
1- 303-395-2802 (Toll FAX Number -- Compliance Department)
1-402-935-2050 (a U.S. telephone number)
(877) 672-9725 1-877-6-paypal
(888) 221-1161 help center
(402) 537-5740 (fax)
(866) 272-9725
(800) 836-1859 Premier Account Holders
(650) 251-1100
(402) 935-2000
(402) 935-2001
(402) 935-2062
(402) 935-7733
(402) 537-5740 FAX
Help Center: (888) 221-1161
PayPal Phone Numbers: America & Canada
1-402-935-2050 (Toll Number)
You probably don't want to fax SCREW PAYPAL to the fax numbers as this could be considered harassment. I would suggest instead sending the info of what happened and what you want like you send in the e-mails. I'm going to start a podshow channel online all about PayPal recordings and give the user name and password to the admin of screw paypal.com if I can. Then he can upload them as well.
Tuesday, 13-Nov-2007 17:03:42 MST By Paul Bezaire - How I sued PayPal in my local small claims court and won.
Rights Reserved, Paul Bezaire via NoPayPal.com/PayPalSucks.com
Having trouble with PayPal, I filed suit against them and got a $150.00 judgment. I had purchased an item on eBay using the PayPal payment system. One of the reasons for using PayPal was to avail MYSELF of their Money Back Guarantee to insure that the product I bought would be in good working order. When PayPal did not honor their Money Back Guarantee for the item, which turned out to be defective, I had no choice but to sue them in Small Claims Court for the amount of $150.00.
Their attempted defense to my filing a Small Claims action, in Los Angeles County, was based upon their contention that: “When he signed up for the account, Plaintiff agreed to the User Agreement for PayPal service specifically including the Legal Disputes section of the User Agreement” that said all law suits must be filed in Santa Clara, County, CA.
A Federal Court had already found that their User Agreement was unconscionable under California law. Referring to the provisions of the User Agreement the court said ". . .these provisions made the User Agreement unconscionable, and appear to represent an attempt by PayPal to insulate itself contractually from any meaningful challenge to its alleged practices." The Small Claims court awarded me judgment in the amount of $150.00 plus costs.
After being served with the Summons and Complaint, PayPal began firing all their guns at me. They began sending letters to the court challenging venue. They attempted to scare me into dismissing the lawsuit. One letter said in part, “If we do not hear from you , we intend to file a Motion to Compel Arbitration, along with a request that PayPal be reimbursed for its attorneys fees and costs associated with enforcing the terms of the User Agreement” Another said that, “Plaintiff entered into a binding contract with PayPal according to which he agreed that for disputes of $10,000 or less, he would resolve the matter through binding arbitration or by filing a lawsuit in a court of competent jurisdiction in Santa Clara County, California.” I ignored that contention and filed my complaint in Los Angeles county.
Subsequently, PayPay again wrote to the court challenging venue. Were they not aware that the Federal Court in Case C-02-1227 JF (Pvt) in 2002 said the following with respect to the User Agreement? "Having considered the terms of the User Agreement generally and the arbitration clause in particular, as well as the totality of the circumstances, the Court concludes that the User Agreement and arbitration clause are substantively unconscionable under California law and that arbitration cannot be compelled herein."
Trial was held on 10/20/2004. PayPal did not appear for the trial. It appeared that the expense of sending someone from San Jose to Los Angeles did not appeal to them.
Being dissatisfied with the judgment against them they filed a document requesting the court to Correct or Vacate the judgment which was eventually dismissed and reinstated by another judge.
I am not an attorney but believe that anyone, at least in California, can do the same thing I did for amounts under $5,000.00.
I was insulted when PayPal sent me a 7-page confidential agreement to sign wherein they offered to pay me my $202.00 if I would sign the agreement. The agreement prohibited me from telling anyone about the terms of the agreement. They must of really thought I was that stupid as to sign something that would prohibit me from sharing this information with other people who got stuck by PayPal.
More information at Paul's site, including a helpful link on how to sue in a small claims California court.
All Rights Reserved, Paul Paul Bezaire via NoPayPal.com/PayPalSucks.com. Limited quoting and copying of this story is allowed, provided a link back to this page or site is prominently provided.
BBB?
Writer Wishes To Remain Anonymous
I filed a Better Business Bureau complaint against eBay/PayPal today, but that's not relevant to what I'm wanting to share with you...
I noticed that there were noticably too few complaints showing against them considering their size, and of those questionably few complaints, the vast majority of complaints against these two internet giants had been either "assumed" or "administratively judged" resolved... odd since I know of very few people who have been able to successfully resolve a complaint with either of these businesses. Their extreme lack of customer service is a well established fact...
Upon further browsing on the BBB site, I think I found out why... eBay, Inc is on their advisory committee and their board of directors!!!
According to the membership standards, neither of these companies is even qualified to be BBB members, let alone be on the board of directors and advisory committee.
Just thought this info might be of extreme interest to you and your website ;)
SIGNED,
another PayPal victim
I didn't lose nearly as much money as anybody else, but basically here's my story: it's my first time selling on eBay. I went through all the kinks and eventually sold my first item. I thought that the seller was supposed to get the item shipped ASAP (I'm used to the REAL world). So I sent the MP3 player I was selling in nice bubble wrap, and even individually wrapped all the parts, like battery, and left a note thanking the buyer in the box, and I listed all the parts included.
This was before I was paid. Nobody told me it was a bad idea to ship before getting paid until AFTER I did it. I had no idea. The person got the MP3 player, messed it up, claimed it was broken when he got it, and sent it back without even checking with me first. After a week of angry e-mails back and forth, I found the dispute console. I disputed the payment. Nothing happened. So I thought that if I closed the dispute eBay would credit me the money I should have been paid (it's what everything I read sounded like, OFF OF EBAY'S OWN SITE). So I closed the dispute. I was in a good mood, I thought I was going to get credited and that everything was good. Then I read that that's just FVF credit, which in turn is just a refund for a fee that I didn't even know existed whenever you sell something. I'm sure this stuff was written somewhere on eBay's horrible site, but it's not very obvious at all.
So now I have this broken MP3 player (broken by the person who "bought" it from me) that I paid to ship to that bastard, and I'm out of listing fees unless I relist (like I really want to do business via eBay after this). I'm in the hole $9.05, and my once functional MP3 player is now a brick. eBay support basically laughed at me via e-mail.
Sure, say I should've read more, etc. etc. etc., but seriously, I get laughed at by support and get cussed out by a crooked eBay bidder who broke my MP3 player?
PayPal Employee Theft
By Alison Julian
In May, 2004, 17 thousand dollars was taken from my Paypal linked account, and an account linked to that one. It took weeks of work to track down the source of the theft. The head of security of a major bank told me it was due to an inside job. a ring of Paypal employees, in five days, managed to steal over $500,000 from paypal customers in Southern California alone. I'm amazed both by the fact that no one's discussing this, and that paypal won't even answer my e-mail questions about the theft. No apology, nothing. Really shabby.
Stronger Than PayPal
By Katya
Hello
Like many other people, Paypal has locked me out of money. They have "frozen" almost $10,000! I have contacted the California Attorney Generals' Office and sent in a written complaint. I was told that if enough people complain, they will do a thorough investigation which will or should end up in making all our lives better. The link to the Attorney Generals' complaint form is: http://caag.state.ca.us/consumers/mailform.htm
There is also an attorney firm initiang a class action. Please contact the law offices of: Girard Gibbs & De Bartolomeo call Jared Craft at (866) 981-4800. Please, let's all work together and take care of business and protect our rights! Together, we the people are stronger than Paypal and if we work together, we will see results! Please take 10 minutes out of your day, and help us all by sending in your complaints.
Thank you all very much!
this is the lawyers who won the class action lawsuit against paypal/ebay few years ago. call them for a class action lawsuit - 1888 5226291
Please remember to file complaints w/ the FTC!
Sent: 02-11-2006 00:13 Quote Reply
Hi, I was just wondering if everyone was taking the time to contact the FTC concerning their problems with Paypal and Ebay. After contacting them, they informed me that they will not act on individual complaints; however, if they are to receive a sufficient number of complaints regarding these both of these companies (which are actually one and the same now) that they would open an official investigation. It takes only a few moments of your time and it sure never hurts just to try. You can make your complaint at https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01
Also, a complaint to the Better Business Bureau at least gets your complaint on file. The address for complaints to the BBB is: http://complaint.bbb.org/
This information may have been posted before, but I hope everyone will take a moment to stand up and take action. Every little bit helps!
Thank you for taking the time to read this. I know the rule is not to post the same message in more than one forum, so I hope it wont be a problem if I post this message in the Paypal horror story forum as well. It's just so difficult for us as individuals to stand up to these large corporations, so maybe if we act together as a group, we might see some progress?? One can only hope.
Trish
Details on the Proposed Settlement of the class action lawsuit
Sent: 01-22-2006 07:17 Quote Reply
,
Have you contacted these folks yet?
California AG's Office:
County of Santa Clara
Office of the District Attorney
Consumer Mediation Services
9am to noon and noon to 4pm
1-408-792-2880
Nebraska Office of the Attorney General
2115 State Capitol
Lincoln, NE 68509
(402) 471-2682
Toll-free Consumer Protection Line:
1-800-727-6432
http://www.ago.state.ne.us/
By PayPal Whistle Blower #1
Rights Reserved, NoPayPal.com/PayPalSucsks.com
The following posts came from a PayPal Employee who posted on our old guestbook as "Whistle_Blower." Actually I thought I lost this information due to a hard drive failure on the original server, but doing some cleaning out of my home computer, I was so happy and suprised to find it in an old backup set! So here it is again. I verified the IP as coming directly from PayPal.com. This information is for historical purposes only, as I'm sure the names, email addresses and phone numbers are probably no longer valid, and a lot has changed in the last 3 years. (I don't know if PayPal still outsources it's first level of support outside the U.S.) But still it's interesting to see the history of this company from the insider's view.
June 07 2001 - by "Whistle_blower"
-------------------------------------------------------------------------------
Complaints about Paypal service should be directed to Rhonda Coale and Sarah Imbach. Sarah Imbach is VP Fraud Investigations and Appeals. Sarah can be reached by e-mail at simbach@paypal.com. Rhonda Coale works for Sarah and she can be contacted at rcoale@paypal.com. You may also call her at (402)-935-2233. Another avenue for handling complaints about Paypal is to contact the Nebraska Attorney General at http//www.nol.org/home/ago/ and fill out a consumer complaint form online. You can also call the Atty. General at (402)-471-2682 or toll free at 1-800-727-6432. It is VERY important that regulatory agencies learn about the despicable manner in which Paypal treats its customers. This will make them wake up and take notice.
June 14 2001 - by "Whistle_blower"
-------------------------------------------------------------------------------
Two main reasons for Paypal's poor service record to date are (1) Organizational turmoil at its Omaha service center and (2) Incompetent managers and employees recruited by the dozen in Omaha, Nebraska. The Omaha service center will have new top management for the SECOND time in 2001. Sara Imbach (VP Fraud Investigations and Appeals) and Mark Sullivan (VP Business Development)are going to manage the customer service folks in Omaha. Omaha's low unemployment rate combined with Paypal's meager salaries have made it difficult for Paypal to find experienced or talented people for management or rank and file jobs in customer service. Most Paypal customer service representatives (CSR) in Omaha were flipping burgers just a few months ago. Also, several Paypal CSR's have had severe financial problems in the past. REMEMBER - THESE GUYS HAVE ACCESS TO YOUR CREDIT CARD AND BANK ACCOUNT INFORMATION. Many Paypal managers have had no significant management experience or were rejected by other institutions. Rhonda Coale, the Fraud Manager, did not cut it at a local family-owned bank in Omaha. Chad, the Paypal manager for complaints filed with the Attorney General's Office and Paypal Damon, occasionally masquerades as an attorney to intimidate irate customers even though he has never been to law school. Poorly qualified managers translates into poorly motivated employees. This combination = BAD SERVICE and LOTS OF HASSLES FOR THE CUSTOMER.
June 19 2001 - by "Whistle_blower"
-------------------------------------------------------------------------------
Paypal has outsourced customer service by e-mail to a local firm in New Delhi, India--halfway around the world. Mark Sullivan, the new guy in charge at the Omaha Service Center, was instrumental in setting up the India Customer Service Program. Many US companies have gone to India it gives them access to an educated, motivated workforce at a fragment of the payroll cost in the US. Typically, the role of the overseas service provider is limited to providing information about the product or service. In no instance has any bank or financial institution outsourced any function overseas that involves disclosure or exchange of private information such as data about their customers credit card or bank accounts because it is murky who has jurisdiction over the transaction and which laws would govern. [Others] established their customer service center in South Dakota rather than overseas for this very reason. THE INDIA CUSTOMER SERVICE PROGRAM IS EXTREMELY RISKY FOR PAYPAL USERS. CSRs in India are paid only $200/- per month. The financial system in India, like any other third world country, is extremely corrupt. This corrpution, combined with strict exchange controls and low CSR pay, sets the program in India up as a fertile ground for fraudulent activity. Paypal loves it when their users contact them by email because it is cheaper to process the transaction in that manner. Mark Sullivan cut costs for Paypal and put thousands of unsuspecting Paypal customers at risk. This is an example of business development, Paypal style.
August 21 2001 - by "Whistle_blower"
-------------------------------------------------------------------------------
The Comptroller of the Currency is another agency where a complaint regarding PayPal excesses may be filed. Contact William S. Glover, Assistant Deputy Comptroller at (402)-493-0654. This is an agency of the Federal government that enforces regulations related to money suppy in the United States. Indiscriminate freezing of "stored value" accounts by PayPal impacts US money supply. Also, if you are an employee you may be eligible for an award!!!! EXPOSE PAYPAL NOW.
But the real humdinger was this one. Not only did it come from a PayPal.com owned IP, but after it was posted PayPal immediately contacted us and demanded to know the IP of the poster. We politely refused. :-)
May 30 2001 - by "Whistle_blower"
-------------------------------------------------------------------------------
You have to be nuts to trust Paypal with your bank account or credit card information because they have poor security procedures. It is rumored that a hacker was able to infiltrate their network in Omaha, impersonate senior executives and send correspondence all over the company.
So there you have it, the history of PayPal's early years.
Rights Reserved, NoPayPal.com/PayPalSucks.com. Limited quoting and copying of this story is allowed, provided a link back to this page or site is prominently provided.
My nightmare began early this week. Three of my camera items were won by people without confirmed Paypal addresses. The most expensive item, a Nikon digital camera specifically stated in bold letters: I DO NOT SHIP TO UNCONFIRMED ADDRESSES. Well, this guy was a scammer and kept sending the payments through Paypal. Each time I refunded the payments until finally I set my Paypal preferences to allow me to reject payments from unconfirmed addresses. One of the other auctions shows up as paid, even though I refunded that guys Paypal payment for being unconfirmed. So I'm out my listing fees.
Then, someone hacked into my account and bid on an item. I contacted Ebay through their Live Chat and they re-set my password. Same as one of the other posters here, I'm work in the IT department of a manufacturing company, so I know what I'm doing. When I asked them how someone could have gotten into my account, they said they either guessed my password, had gotten it because I had fallen prey to a phishing scam (impossible) or gotten it from someone I know. I explained that my password was impossible to guess (it was something similar to: snvlh60f)that I know what a phishing scam is and there's no way that I would fall for it, and that no one else had my password. Then they suggested that I could have had a keystroke logger on my PC from a trojan which is not very freaking likely. Further examination of my PC revealed that there's nothing lurking there. I never stopped to think that someone hacked into Ebay and got it there. I was too angry all week.
To make matters worse, I listed the camera on Amazon.com as a seller. The first person who contacted me was a scammer who wanted me to ship the camera to Indonesia, which was a different address from the credit card, which Amazon says don't do BECAUSE THE CREDIT CARD IS STOLEN.
So the moral of the story is that the Internet, and Ebay in particular is now a sewer full of criminals. You basically can't protect yourself and it's every man for himself.
I re-listed the two cameras on Ebay with fixed Buy It Now prices and required instant payment. If someone tries to send me a Paypal payment with an unconfirmed address, it will get automatically rejected. After I'm finished with these two particular auctions, no more Ebay for me.
Ebay sucks is right. In general, I have been both a buyer and a seller. Ebay does NOT protect the seller. They allow buyers to scam you, give you negative feedback and when you need them, their customer service responds in two days with a form generated response that usually has nothing to do with the original question you asked. However, they (Ebay) makes sure to take their cut of the fees with no questions asked. I am looking for a new site. Ebay sucks for sure!!!! Heed the warning in advance and don't even get started.
Hi, If your looking for an alternative to ebay, ItchyPig limited run its own auction site www.itchypig.co.uk. Im a co-director, we have just been backed by Northampton university. Theres no final value fees and no listing fees. we make all our money from selling advertising space on the site. And check out our charities page. You will see that just by using the site you are helping charities. We actually pay our users, if you have a myspace,facebook,bebo or even your own website, we will actually pay you just to have our link on your site (£1 for every verified sign up that comes from your unique link) If you want to know more then just email me on frank@itchypig.co.uk or check out the website www.itchypig.co.uk. Oh and to add to the ebay sux theme here, they also own www.shopping.com they pay other websites to promote affiliat's products then pay the promoters 1p-10p per sale when they receive £6-£500 per sale. They are all about the money, they have changed sooo much since they started up. you should read their book "the perfect store". more like "a quick and easy way to make a load of money, with no customer care". Cheers for reading. Frank.
You actually spoke to Ebay customer support? Amazing! They intentionally do not have telephone support. I could rant for hours about the horror of Ebay and PayPal. Their policies should be illegal! Between the two of them I am out close to $5000!
It is outrageous that these two companies still exist!
I cannot wait until the day they both fall! I will throw a party to be remembered for centuries!
Well, I hate to give a positive report but I had my ebay account hacked about 8 mos ago. Whoever did it, used my account to list about 2 dozen items that all violated trademarks which the company promptly discovered and reported to ebay. I opened my ebay account page with a notice that my account was suspended for suspicious activity. I was given instructions on how to contact ebay to work out the situation.
Ebay did catch the activity and canceled the auctions before I ever contacted them. I followed the instructions they gave me, contacted their security customer service and in an "instant message" style screen worked out in real time a process to confirm my identity and get my account reinstated with a customer service rep.
The whole process took about 20 minutes and my account was reinstated. The ebay customer service rep was helpful, polite, and gave me some follow up steps to be sure that the hacker did not have access to my information.
I was pleasantly surprised that it actally worked the way it was supposed to.
Ebay was hacked and my account was frozen for fraudulent auctions for dozens of Gucci purses on my account. I called customer service and they insisted it was my fault and that I had given out my information on a spoof email or something. I'm a computer network technician and always laugh at all the spoof emails I receive for Paypal and how awful they are designed. The CSR kept telling me to read their rules on privacy before they would release my account. I never gave out my personal information and for the ebay CSR to state I did was ridiculous.
I think their system was hacked and they just never said anything about it by making people think they gave out their information. I'm surprised they didn't offer to charge their members for credit protection like the mortgage companies did when their systems were hacked.
Big companies are nothing but scammers and it looks like some CEO's are finally getting nailed for their greediness.
Ebay only gives the illusion of a having a customer service. If you have a problem, customer service just refers one to their web site. Each time you contact customer service, there is a new representative handling the question/case. There is no continuity and no one overseeing the entire case. They say they have "supervisors" but are not allowed to give out the supervisor's name or how to contact a supervisor. There is no way to speak to a live person. This is why known sellers who have numerous complaints against them can get away with continuting to sell. I'm sure this happens with bad buyers too. Unless Ebay is losing money some how, they will not get involved with any problems. No more Ebay for me. Ebay let a known abusive, lying seller by the name of Candis2 get away with her poor business practices since 1999. Now I can see why nothing has been done to stop this seller who harasses buyers with endless nasty emails. The seller is allowed to continue to sell used items as new, harass buyers when she is confronted with her lies. The seller also harassed a 12 year old child and Ebay did nothing and continues to let her sell since they make money off of her. Paypal also does not investigate cases and sides with the seller's stories thanks to being in bed with Ebay!!! Buyer beware when buying through Ebay!!!
You can lodge a complaint with FTC here:
http://www.ftc.gov/ftc/cmplanding.shtm
I also hate e bay, I had a rating of 300 when someone broke into my acct, by the way e bay security really SUCKs, they stole my e bay ID. So ebay banned me from collecting any funds or paying others I won from. My rating was 100%. This company has no phone line to call direct to a live person , unless you know the name of an employee?! How freaken stupid! E mail after e mail , e bay wants all your personal info , yea right like I am going to give these loosers my personal info. THEIR A WEB SITE for auctions. If you do you an idiot. It will only cause you more problems. Also Live help people , where did they find these 3 grade idiots, who cant help you with anything except say e mail security safe harbor. E bay and pay pal are the same! THEY BOTH SUCK. Power to the non ebayers E BAY SUCKS # 1 on my list . Peace out!
yep great siteposted on 02 dec 05 - 11:15 pm by spooky www.oztion.com.au
totally australian owned.Free to list. Post reply | Email Friend | This message is really
LODGE A COMPLAINTposted on 29 nov 05 - 3:58 pm by legalcentre to legalcentre I strongly urge all people who are experiencing problems with eBay, to lodge a complaint with their Australian State Government Consumer Authority.
Example: Consumer Affairs in Victoria, Department of Fair Trading in NSW.
I have received inside information from Consumer Affairs Victoria that it has assigned staff to investigate eBay related disputes (I WONDER WHY?).
The more people who complain the better off we will be at exposing exactly what eBay is all about. You also have an opportunity to have a dispute investigated properly, with the view to being refunded (if applicable). GOOD LUCK! Post reply | Email Friend | This message is
I called my postmaster here in Columbus and explained the situation on
Ebay. There is nothing the post office, UPS or Fed Ex can do when
people overcharge on Ebay. It's not regulated. That there should send
huge red flags up for people. I told her how Ebay has nothing in it's
rules that a seller has to mail an item the way it was paid for. She
was shocked and outraged by that. She too has dealt with sellers
overcharging on shipping. So I can't be too stupid as I've been
accused by many sellers and others if a postmaster has had the same
thing happen to her. She also hopes that the US Government and
postmaster general starts to crack down on Ebay and regulate it
because it is getting out of control. She sees multiple people in the
post office on a daily basis with complaints about mail fraud. And
there is nothing she can do for them. Why...cause Ebay is unregulated.
As stated in my previous email...if you pay a seller for priority
shipping w/ insurance they can send it to you first class mail and
pocket the difference. So Ebay at your own risk. It may only be $4.00
but if you bid on and win 20 items the difference really adds up as
you see below.
Overcharge by $3.00 x 20---$60.00
Overcharge by $4.00 x 20---$80.00
I told the postmaster that people were attempting to compare Ebay
sellers to Victoria's Secret or other catalog companies. You can't
compare and she agreed with me. Yes VS may charge you $8.00+ more for
shipping. BUT what you pay for is what you get.
What Ebay sellers are doing is this. Ebay has upped their fees. So to
make money sellers are padding their pockets by overcharging for
shipping. They have found a loophole in the system. Many buyers have
complained to Ebay for YEARS about this and Ebay does nothing and
continues to let sellers overcharge on shipping.
Once again....Ebay at your own risk.
FOR THOSE OF YOU WHO ARE REALLY INTERESTED IN FILING A CLASS ACTION AGAINST EBAY, EMAIL THIS GUY - JIMIHORIZONS@YAHOO.COM. I DID, AND HE FORWARDED MY STORY TO THE ATTORNEY AND IM WAITING TIL THEY CALL ME TO PROVIDE DOCUMENTATIONS...
Hi guy and gals,
Ladies and Gents
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Chris Carpenter
ahightekguy@sbcglobal.net
Am I able to file a complaint w/ the post office for mail fraud if I pay for one type of shipping and the seller sends it a cheaper way?
i saw that video that was posted on here. EBAY WAS ON TV FOR THEIR BULLSHIT!!! to report them so they are back on tv, CALL 1866 428 NEWS!!!!
www.ftc.com. report ebay to federal trade commission, people. let ftc investigate on this greedy,fraudulent company.
My biggest problem with eBay is there feedback system. It is designed to keep feedback ratings high for dishonest sellers. Why, because if you give negative feedback, you will definitly receive negative yourself, even though you may have bought, and paid on time. Sellers are able to hold your feedback in order to prevent you from posting the negative that they deserve. What would make eBay a much safer place for buyers and sellers would be to make the feedback system non-retaliatory. This could be done by hiding feedback received until feedback is given, or until the 90 days have passed and the oportunity to leave feedback has expired. This way you could leave negative, and not have to worry about your feedback being ruined. Ebay will never do this, because the way the system works now, pads their statistics to the positive, because negatives are rarely left even though they are deserved.
it's absolutely incredible to be breaking one's ass as a seller, to making money for ebay, only to have them in entire control of every aspect of the workings of the company! where is the UNION of ebay workers that should be in place!!!! what the hell is this? a business this size in any other business sector would at the very least have some kind of business representation, let alone a union, for people to be able to organize their complaints, and suggestions! I say let's unionize ebay!!!!
I have also had problems with ebay,and buyers alike. Right now my store on ebay is on vacation due to a serious illness. I did receive negative feedback due to not being on line during illness. Also I do have to say that I do sell custom designed jewelry made with natural gemstones.. I maybe the only honest seller on this site with jewelry which does make it hard to get decent prices for your products. I do believe that everyone could benefit from having ebays phone number! As a person named Sue asked on 9/7/07 at 12:32am on this blog. Well here it is Sue 1-866-322-9103.. I hope this will help all get answers.. I have also been think about closing my ebay store as I do have another site...Bye for now..
I posted on my blog on Ebay before I quit last night my issues. You should of seen the replies I got back. It was MY Fault that someone scammed me. I should of known about shipping. So I'm suppose to be a mind reader and know that the person I'm dealing with is a scam artist. I paid for priority flat rate shipping w/ insurance.....and then the seller turned around and shipped it a cheaper way with NO insurance. So you are suppose to know a seller will use this method to make themselves a few extra bucks and it's ok that they do it?
This is what's wrong with ebay. The place is full of criminals and thieves. They have NO morals.
Today I quit ebay. I got over charged for shipping....which Ebay allows sellers to do. So that was it for me.
I emailed the seller requesting a refund and she tells me that what they put on the auction as what they will use for shipping ...they can turn around and ship it another way and there is nothing you can do about it. Ebay lets them do this.
Ebay sucks!! I'm done with it. They let people rip you off. If a real store like Staples or Macy's did that....that would be fraud. But on Ebay it's ok to screw people over.
The seller who overcharged me on shipping is : critttergirl
I have also done selling on ebay and am sick of people bidding on an item, never paying or answering emails. What does Ebay do to them? Nothing!!
Ebay is a huge joke and fraud.
HI THERE JASON. CAN YOU TELL ME HOW TO JOIN IN THE SUIT AGAINST EBAY? IF THEY DONT GIVE ME MY 4000 DOLLARS ON PAYPAL THEY OWE ME I WILL SERIOUSLY JOIN IN
whoa! wow, thats a lotta hate right there. But i cant blame you. there a millions of people there they screw up every second. They manipulate people too much and tell them to register their bank accounts, credit card accounts etc and yet when something happens ( fraud for ex ) they come back and tell the members they cant do anything about it. eBay dont care. They only care about making their money!
why does ebay suck? because of the sky high fees. you have to pay for listing fees, final value fees and if they pay through paypal - paypal fees ( merchant fees ) if your item got sold for say 500 dollars- your total ebay and paypal fees would be close to 60 to 70 dollars. thats how GREEDY as a crocodile the owner and founder of this company is. i hope he and his family dies of cancer or something and realize that his billions cant do nothing about it and they deserve it cause they are the most greedy people in this world.
yup, eBay sucks. i got suspended before paypal and ebay did some "investigation" that they are doing right now. How do you do that? suspend THEN investigate? I will be signing up on ubid.com tonight. worth giving a try. ebay said i did something and they wont tell me what it was. one time i listed a recovery disc, it was an original copy. i just happened to buy a better laptop and so i decided to sell my old one. i didnt sell the recovery disc along with it because i know a cousin who would probably need the cd in teh future. anyways after a while he bought his own so i deceide to just sell the recovery disc on ebay. ebay told me it is against their plicy and removed the item. they automatically assumed it was pirated. didnt even investigate or ask me. this investigation they are doing right now where they suspend me, they took my lists out, but they already carged me for listing all those items, and yet they managed to take them out, but they demanded that "MY BALANCE IS NOW PAST DUE" but items were not bought, it was never there coz they deleted them.but yet i got to pay. one more thing that sucks about ebay is that non paying bidders have the right to leave you a feedback after NOT PAYING. how stupid. so sellers are now afraid to leave feedback to non paying bidders without fear of retaliation.but ebay stated they cannot remove those feedbacks. wow... i hope ebay falls apart someday. id be glad
It's hard to believe that any company - let alone a household name - could get away with such awful customer service. I suppose it's because it can. Have you noticed how the press has stopped singing eBay's praises?
I used to buy and sell on eBay but always avoided PayPal because it's not a bank, so the statutory protection doesn't apply. On the one occasion when I used it (accidentally - it was masked to look like the seller's own site), my credit card was hit by bogus transactions and I went through a month of hassle with my bank.
In the UK, PayPal makes a lot about "being regulated by the Financial Services Authority" but the FSA's main purpose is raising money for the government by selling operating licences. There's a whole wedge of complaints lodged against PayPal but it's still allowed to operate.
It's said that there aren't any dodgy characters selling knocked-off goods in pubs any more, they're all on eBay. There used to be bargains when eBay started and most sellers were individuals. Now, like car boot sales, it's dominated by low-end market traders that you'd shun face-to-face. When anything goes wrong, they just don't want to know.
Forget eBay, the best bargains are on the web. eBuyer, Oyyy and Insight are recommended in the UK but there are equivalents in most other countries.
All of this bad publicity about the eBay non-performance crackdown has caught the attention of the media. The power seller in this video was shut down even though her feedback was 99.3% positive. Click the link below to watch the video.
http://www.abcactionnews.com/mediacenter/local.aspx?videoid=1784
I was bidding on an item and ebay let out my personal info to scam artist and screwed me out of $4000 and ebay wont do a thing about it. I hope to go on the local news and let everyone in my area know that ebay is a bad excuse for a company!
I was looking for a car on eBay. 30% of cars were scam. Reported about 100 scam listings in few weeks to eBay.
Then i finally bought a 2002 Audi A4 from a "dealer" from Denver. This crook was calling himself "epgfra", then "autosepgfra", now it is "aolautos". http://myworld.ebay.com/ebaymotors/aolautos/
The car was described as "fine", no faults, etc.
When i got there - the car had bad tires, faulty power steering, some relay clicking, old oil, roof needed repainting, shock absorbers needed replacing. How i suppose to drive that kind of car from Denver to Seattle?
I refused to buy it. "Dealer" never bothered to return my $1000 deposit - he was saying i am a scam artist - i will not get anything.
I contacted eBay (misrepresentation and not returning deposit), eBay said to talk to the bank. I contacted the bank - bank returned my deposit at once, but after 2 months of processing they took it back saying that in one email "dealer" said it will refund me $800 - they did not care that "dealer" never did that.
So both bank and ebay have fraud protection - but neither of them are interested in solving this case.
I contaced eBay recently - they are saying that now they can not help - cause I had 35 days to solve it...
EBAY SUCKS - i am using http://expo.live.com/ now, and shopping only locally.
hummmm.... You may be on to something Mike, same thing happened to me... I'm being evicted from my apartment because of this whole eBay suspension crap. No warning, no nothing, now I can't pay my bills.
Just a heads up to all you who would like to continue selling on Ebay. A couple month ago I used their online support which proved to be totally worthless. I then received an online questionair regarding my experience with using their online support. I was brutally honest in answering their 'confidential' questions. The next day I received a 2 week suspension from Ebay and they would not answer my emails in inquiring as to why I was suspended. I think it obvious why I was suspended. All they want to hear is how wonderful eBay is. Any other response results in suspension!!!
Hi,
I got similar shit with eBay.
I put a link to my webstore in my ads.
They wont allow that.
I removed the links.
I had about 70 ads online and forgot to remove 4 links.
They deactivated ALL my ads.
On most of them there were placed bids, say about 3000 euro.
So when the cancelled my ads they cancelled 3k on income.
I had a bill to pay from 1800 euro ( for previous ads ).
I mailed them that it is outragious to cancel all my ads and that I'm not going to pay for their so called service.
First my ads back online and than the payment.
This is a yes/no game up to now ( 23-10-07 ).
I quitted everything on eBay cause they suck bigtime !
Ok, I'm not allowed to put in links, but to cancel all my ads and dump 3k on income snifs like piracy !!!
I got a good lawer and said to them see you in court.
Let's see who's got the biggest mouth here !
Their policy sucks, they are like dealers, keep your customers hooked up to your site and give them any restriction you like.., this is online dictatorship and I'm not into that.
So spread the word ; EBAY SUCKS !!!
They earn about 4 billion each month and their customer service is a horror !
I know why they are not reachable by phone...
With such a service it must drive their customer service mad.
Well, sorry for my bad English, I'm a Dutchman.
I wish you al the best.
With regards !
Cheers,
Florian from MoFli recordings.
Oh no you got me started on ebay! Yes they suck, I have a feedback rating of over 500 and power seller status, yet I hate eBay. Their policies are absolutely insane! As a seller I have no protection, I spend so much time wasted because of them. And yes customer service is WORTHLESS!
Anyone can sign up for eBay no ID no proof of anything accept access to the internet. Can I require minimum feedback ratings for buyers? No.
Buy it now goes away unless you put a reserve on the auction. Reserves have proven completely counter productive.
Here's a question, I'm selling a truck I put buy it now of $1995 on the truck. Exacly why in the %#@@ would my buy it now option that I paid extra for go away at the first .99 cent bid?
Why by adding a second column so people can find it better do my fees double? How in the world did eBay come up with the fee structures? I'm guessing it had something to do with a monkey and a dart board.
Yes eBay sucks I really wish eBay had some real competition.
I have been a Ebay seller for years. A few non-paying bidders leave me retaliatory negative feedback, so now I'm suspended from Ebay for life... I am now "no longer a registered user" and am prohibited from using any other selling accounts "ever",(JUST TRY IT, THEY'LL SHUT YOU DOWN IMMEDIATELY) even though my feedback was 98.9 percent and all my paying customers were fully satisfied. Ebay user I.D. WholeSaleWorldStore has a lousy 95.1 percent rating, negative feedback all over the place, all you see is negative feedback, but Ebay has done nothing to stop them... Clearly they must have friends or family that work at Ebay that are looking the other direction. My attorney will be pointing this out to the jury when the lawsuit starts for unfair business practice. Anybody else want in, just let me know... EBAY SUCKS!!!!!
UPDATE: Ebay seller I.D. WholeSaleWorldStore is now doing business using a different user I.D. called WholeSaleHeavenStore. And, guess where they are located? California, of course, HOME of Ebay Headquarters. I said it before, and I'll say it again,
this seller( WholeSaleHeavenStore, formerly known as WholeSaleWorldStore)clearly must have friends or family that work at Ebay that are looking the other direction. My attorney will be pointing this out to the jury when the lawsuit starts for unfair business practice. I know of several lawsuits going against Ebay right now, and I just hope to God the plaintiffs READ this, because Ebay has been pulling the wool over peoples eyes for years, and it is time for it to STOP!!!!!!!
Yours Truly, EBAY SUCKS!!!!!!!!!!!!!!!!
How do you like this one? After nearly ten years as an eBay seller, I was in the hospital last summer for a prolonged period of time, and no one else in the family had any idea how to handle my account. Some of my customers left negative feedback, even though, for the most part, they had been refunded their money either through Paypal or by me after I was discharged from the hospital. All of a sudden, I found myself suspended. No amount of explaining to eBay was sufficient for them to reinstate me. Having medical bills to pay and prescriptions to pay for, and having invested thousands in items to sell on eBay, I even offered to share my hospital bills with them as proof that I was indeed in the hospital, but I have now received an "indefinite" suspension. My son has also been suspended from buying or selling on eBay. Now, like so many of you, I have money sitting in my Paypal account, with no means of withdrawing it. I just don't understand how they get away with this. If they keep it up, all the good sellers will be relocating to other auction sites, and eventually, the buyers will be going there, as well. Check out the following auction sites, folks: ubid.com, ziing.com, and auctionfire.com, and give our business to the outfits that still value their sellers AND their buyers. I personally have signed up with auctionfire.com, and I am advising all of my customers that I will be posting auctions on that site from now on. If enough of us do that, eBay may not be put out of business, but they might find themselves hurting at least a little. Worth a try, don't you think? By the way, through all of this, even with the negative feedback, my profile never went below 99.1%!
I AM CURRENTLY A EBAY POWER SELLER, AND I HATE EBAY.
Ebay is horrible for buyers and sellers!
Sellers have to complete with stolen goods (have to sell at hot prices), pay ebay listing fees, selling fees, paypal fees, buyer fraud and much more. Horrible place to sell anything! (FBI estimates that 40% of all ebay items are stolen, and ebay is officially the biggest fence on the planet).
Buyers have to worry about purchasing stolen goods, getting ripped off from sellers who set up accounts only to rip people of and from accounts that where hacked. Customer service for the goods you bought? 99.99% there is none. You stuck like chuck.
I HATE EBAY!!!!!!!!!
I was new to E Bay and purchased an item from E-Powersellers.com Inc in Albany OR...
the seller never responded to my e-mails after I had placed a bid and when I "won" the item they wouldn't respond to a couple of simple questions about shipping and associated costs.
Two weeks later I mailed a money order without having heard from the seller and while the MO was in transit, E-Powersellers.com Inc filed a greivance against me for non-payment and posted insulting comments calling me a "fraud" and "deadbeat" ... they then sold my item to another bidder. Because I did not use PayPal (E Bays other commercial interest) I had no recourse through E Bay to challenge the seller. This all transpired with a few weeks of the sale. E Bay is a hostile forum for buyers. The customer service is non-existent and unscrupulous sellers hide anonymously behind user-names where they can behave with arrogance and impunity. Never again. E Bay truly sucks. Can't someone please shut them down?
i am brand new to ebay and set up to sellers account and listed a couple of things to sell and then i started to get bids on my stuff and one of my items had a couple of people that kept out bidding each other then i get this email saying that my listing had been cancelled because of shill bidding and listed some user names that i don't even know who theses people are and i had no way to fight it then i had to wait 14 day and take some stupid thing about shill bidding so i did then a week later they suppended my account for some other person account not being paid.i have emailed them about this but you know them they get back to you whenever they want too.on top of it they still want me to pay .85 cents for the listing that they stopped and i didn't get to sell.so to me they are trying to rip me off i wonder how many others they have done this too.
Did you see what E-bay is chargeing now for transations?.. Robbery,.. and It has turned into the suckers store.. more crap with buyer beware i've ever seen and there action has taken me up to 3 weeks to get a responce. If you have noticed ,. ebay has all inqureie's blocked and locked any serach and there you are Ebay.. I would love to go to another site.. I have 100% feed-back. and am sick of e-bay..
e bay has ruined the antiques market in many ways.I collect and treasure fine antiques.My original intention was to sell on e bay but a bunch of yahoos(pardon the expression)sell or give away items for a fraction of their worth.Amazon sucks too.I just hate the fact that you cant even get what something is worth.Antique lovers will most defifintely agree with me.I cant help but think these people have no clue about real value or beauty only making a buck.How can a newcomer hope to get started in the already fickle world of antiques and collectibles?I posted my items for very reasonable prices and i got no response.Why would someone pay more when some shmuck will practically give it away.I know others must feel this way too.Im using a real auction house for my sales.I refuse to give my items away for nothing.BTW Amazon screwed me too.I signed up for premium service(a joke)and never even got any response at all on my items.They also never debited my account until 3 weeks later when i wasnt expecting it.People say e bay is great I think it sucks for people like me who really love and appreciate fine and beautiful things
Yeah, EBAY SUCKS!!! My sales on eBay are not near as good as they were two years ago, combined with they're high outrageous listing fees I can no longer make a profit.. Adios eBay, I'm starting my own website, that seems to be the new trend among former eBay sellers.. Bargainland.net started they're own website and they have no shortage of customers.. I really do believe eBay had better get some new management in a hurry because somethings not right over there.. Sellers that have been there for years are dropping like flies, and buyers are leaving in droves. Since a lot of buyers are repeat customers, when the seller leaves, so does the buyer, and this hurts all the other eBay sellers as well. I believe eBay management needs to take responsibility for it's own greedy actions and stop blaiming the sellers for all it's problems. Yeah EBAY SUCKS, but that's there problem,hahaha... I can't make a profit there anymore anyway, so screw 'um... By the way, a lot of my competitors have started selling on Amazon.com and it looks like they're doing real good, kinda like eBay was back in the good ol' days.. I don't know what they're selling requirements are, but i may be selling on there real soon.. Good luck to everyone, don't let eBay ruin your day, there are other good ways to sell besides eBay... TAKE CARE!!!
HE
CHILL OUT
THOUGHT I WAS THERE IF SO I WOULD HAVE NO ?
This is the 2nd time this has happened: I spend a month preparing several items for sale; photographs, texts and research. I post the offerings on ebay. Several people respond. There is only one day left in my auction so I take further photos and prepare to respond to my potential buyers. Then my account goes dead! "My eBay" is no longer mine. I assume there is a mistake in my log-in information. I email customer "support." The automated reply states that the matter will be addressed within 24 hours, or maybe 36 hours, but for sure within 72 hours. Meanwhile my funds paid to eBay (via their partners in crime...Pay Pal) are gobbled, and the folks who have trusted my offerings are kissed-off without an explanation. eBay is an evil entity. Is there no way for us to take them on collectively and stop their greed and averice?
I'm coming back with a HUGE post on eBay but for now chew on this.
Paypal will NOT under any situation give a refund for anything unless it's "Did not receive". They will give you options like: fraudulent item, damaged item, didn't receive everything, and the like but in reality they will only give you a refund if you didn't receive an item that didn't have a tracking number on it. You can complain to a supervisor and if it's a known bad seller like Bargainland OR your account is in really good standing, they will give you a COURTESY CREDIT. You are NOT protected by eBay or Paypal.
So if as a buyer you purchased something but then get the heebeejeebees after the fact (like going to the the sellers account and all of a sudden seeing many bad comments like received fake or broken items with no seller resolution) and then you don't want to pay until the seller contacts you but you can not reach the seller -- eBay doesn't care if you get scammed. You are to pay now, suffer later -- account potentially blocked if you went and bought a lot of things through said seller. That's all there is to it.
--
From Paypal:
"We regret to inform you that we were unable to resolve this case because the claim was incomplete, filed incorrectly, or outside the bounds of coverage as defined in our User Agreement. No action has been taken at this time."
So I asked why and they responded with:
"PayPal will investigate your claim, contact the seller and, if the seller does not present appropriate proof of delivery, a full refund or other evidence of a satisfactory resolution, PayPal will seek to collect the amount you paid from the seller. Unfortunately, recovery of the full dollar amount is not guaranteed."
and...
"PayPal Buyer Protection reimburses buyers for transactions where an item was purchased on eBay and not received."
And finally on missing items from a package
"Our investigation into your claim is complete. As stated in our User Agreement, the claims process only applies to the shipment of goods. It does not apply to complaints about the attributes or quality of goods received. Therefore, we are unable to reverse this transaction or issue a refund."
--
So basically if something is missing out of your order there isn't anything you can do about it. But as I said earlier, I escalated to a supervisor and got my much deserved money back!
Also if you fail to fill out the form properly the first time (like select the wrong category) there are NO SECOND CHANCES -- bizarro!
Oh my God does ebay suck! I find it the most irritating thing I have ever done. It is simply the most un-user friendly site ever. I don't want to take a course to learn the software and its shortfalls. Oh please make it go away.
does anybody know of a lawyer who is working on any cases against ebay for sellers?
I think they are racist, unreasonable, freaks of power and etc. . I am suspended for life after joining a month. All I did is ask around the forums, live help, and customer services. Ironically they answered me WRONG. I got the RIGHT answers after making real phone calls to institutions
Is that eBay seller non-performance crackdown still continuing, I'm not hearing as much about it lately??
update to the posting 2 down re: selling our home on ebay....ebay sent us a VERY condescending email shortly after I posted my complaint on this website (hmmmmm...) stating that ebay was "much like a newspaper ad" and we were not really entitled to a refund but they (what big hearts) would "just this once" give us a credit.
Ok ebay you (expeletive deleted)......what newspaper ad can have a random reader arbitrarily cancel an ad for no reason and then charge me full price even though I paid for 30 days and my ad ran for only 2????
ebay has hired incomprehensible drones for customer service in the interest of the bottom line. ...and this will be the death of ebay.....unable to think rationally these offshore automatons simply rattle off orders and anything not fitting in to their basic directives will be disregarded.
I would guess ebay compensates this offshore call centre based on "resolved accounts" or the like.....incenting the call centre manager to create an army of tyrants rather than anyone who actually gives a ( ) about clients.
ebay, hire at bare minimum a qualified director who can guide your agents...you have lost control.
A few non-paying bidders leave me retaliatory negative feedback, so now I'm suspended from Ebay for life... I am now "no longer a registered user" and am prohibited from using any other selling accounts "ever", even though my feedback was 98.9 percent and all my paying customers were fully satisfied. Ebay user I.D. WholesaleWorldStore has a lousy 95.1 percent rating, negative feedback all over the place, all you see is negative feedback, but Ebay has done nothing to stop them... Clearly they must have friends or family that work at Ebay that are looking the other direction. My attorney will be pointing this out to the jury when the lawsuit starts for unfair business practice. Anybody else want in, just let me know... EBAY SUCKS!!!!!
We are 7 year veteran e-bayers....recently we listed our home for sale on ebay. We mistakenly placed a "buy it now" button and contacted CX service within 10 minutes and asked if we could change it. They said no way.....we were out of luck.
2 days later someone clicked the buy it now button "by mistake" and emails us saying "sorry I screwed up"
We emailed ebay support including this email stating he had no intention to buy. Their position is they refuse to issue a refund ($150) or relist our item. So we paid full listing price for a 2 day auction and because it is real estate we cant apply for a refund of fees. Enjoy my $150 hard earned dollars ebay.
To many non payers fees are to hi plus Paypal fees
DAMN, ALL THESE HORROR STORIES, CAN'T SOMEONE DO SOMETHING....HOW DO YOU GET THIS TO DATELINE. ALL OF US COULD TELL OUR STORIES AND GET THEM THE PUBLICITY THEY DESERVE. SOMEONE P L E A S E HELP US.
THEY REALLY DO SUCK....AND GUESS WHAT I JUST FOUND OUT....IF YOU PURCHASE AN ITEM, AND THE SELLER DOESN'T SEND IT, POOR EBAY, THERE IS NOTHING THEY CAN DO ABOUT IT. GEE, I WONDER WHY THEY DON'T MENTION THIS IN ALL THE ADVERTISING THEY DO. MAYBE THEY REALLY DON'T WANT US TO KNOW THAT PART.
Did you know what you list for sale may not show up for hours afterwards? I listed 2 items. Went back in hours later and searched for these items, and even went through the Buy link and sorted down through the categories and still did not find them. So, I ended the items thinking there must be some kind of glitch with the listings. I take a look at my account to see if the fees might be credited back. NOPE. So I go to contact Ebay and find out they only index the listings several times a day. Talk about not getting your monies worth. I've sold quite a few items and never noticed this problem before. I won't sell on Ebay again. And, after reading the stories on here I'm sure they won't refund the listing fees. When it comes to Ebay it's Buyer AND Seller beware.
bought a samsung bluetooth headset at powerseller without gettin an invoice. received many messages it could be a fake. contacted ebay. ebay immediatly deleted article to prevent my negative feedback. after 200 transactions it' all over now, ebay-suckers
Thank you Bludot for the tip on onlineauction.com I just visited the site and I might be listing all my auctions there from now on. I love the fact that I can also put a link to my web site on the auction listings - that is a big NO, NO at eBay. Bye-bye eBay, hello to freedom!!!!
I have been a seller on eBay since 1999 and I do believe that eBay is going down the tubes. Today I think was the last straw for me with eBay. I was sent an email by them saying I was suspended for shilling! For the past 2 month I only had only been selling items with a "buy it now" option, no auctions. Tell me how in the world could I shill on a buy it now? Has eBay gone mad? They cancelled all my Buy it Now listing (a whooping 7!) and have not answered my emails. I did talk to live help and he said he couldn't see why it happened but he couldn't reverse it, I had to email them instead.
Of course they were hacked 2 days ago and they (eBay) covered up that one real quick. The story is on auctionbytes, just do a search for "ebay hacked" "september 25th".
I signed up for an eBay account only recently (I know, I know, I was probably the last guy on earth to watch E.T., 20 years later). Then I searched for a photography book, had questions about whether the book had 2 specific pics that I was looking for, so I emailed the seller to ask. 2 hours later, eBay tells me my account has been suspended -- after countless emails back and forth, I still have no idea what I did wrong and they have not given me an example of what conduct of mine violated the user agreement. My 2 hour lifespan on eBay was short, but still sucked.
I agree, eBay does suck. I've had SEVERAL problems with them. Recently they accused me of shill bidding. They have no proof because it didn't happen. Just happens that the person that bid and WON, mind you, on two of my auctions has my same last name and lives in the same state I do. Approx. an hour away from me. Also, the same last name, yes, it is the same but that is my MARRIED name. eBay really does suck and I left them due to this problem. I've also been defrauded through eBay and they never helped me in any way. Which I think is ridiculous. They could make their site safer, they just choose not to. Thanks for letting me vent a little. Good luck. G.
ok, here is why I think EBay sucks..they allow so much fake merchandise on their site it is sickening. Fake designer clothes, jewelry, bags..you name it..it's on there. The latest fad is the Anya Hindmarch "I'm Not a Plastic Bag." Of the 30 bags that I looked at on Ebay 29..were fake! Ebay says they are a middleman and not responsible....oh yea! well they are taking those fees and making money off of pirated products..those knock-offs are made by slave and child labor. Tiffany's is finally suing Ebay over copyright infringement..so much jewelry advertised as Tiffany's is not...I hope they win and force Ebay to clean up it's act or shut it down!
Vic here again
Now it is starting all over again this now makes seven (7)times, I emailed them and all they can say is you can close your account, the seller and I agreed to cancel on the first order to cancel the purchase and now eBay says a dispute exists for the seventh time, are these people STUPID or what, don,t they understand english? what a bunch of pricks!!!
Vic
PS: "To eBay I am not afraid to say my name"
Come on guys, get on the ball, this mess is not my fault, the seller is sick of this, and I am sick of this!!! I will close my account if you do not get off your rears and STOP THIS harassment.
Your ad (for the seller) stated Pay Pal Preferred NOT, Pay Pal ONLY, if said Pay Pal only I would not be wasting my time talking to a wall right now (again), how many times do I have tell you people????????? I DO NOT BID ON PAY PAL ONLY.
The ad stated Pay Pal Preferred, that allows one to pay with a money order just click through the steps and it is plainly visible.
I did so as I have done on other items that you have collected your commission.
This attempted purchase resulted in a Pay Pal dead end without a mailing address to the seller.
After contacting the seller he tried to fix it, and answered me “oh I see what you mean” it was supposed to be FIXED but WAS NOT so my next attempt failed again, the seller re did the ad with the help of your teck support, the message from the seller to me said "try again I WILL IGNORE THE FIRST PURCHASE".
The next attempt I stumbled and it didn’t seem to work properly so I tried again resulting in an extra unwanted purchase.
NOW COMES THE GOOD PART and please listen VERY carefully because I would not want to go OVER YOU HEAD!!!!!
Three separate purchase cancellations have now taken place, Oh mind you not all at once, even though the SELLER said he canceled the order.
Three separate cancellations not all at once becoming a nuisance to myself and your seller.
So now one would think that this BS is over BUT NO!!!
Now IT IS SHOWING UP AS ANOTHWER PURCHASE, come on guys the mistake occurred THREE times, OK it’s a given the seller canceled three times, I canceled three times and now It is showing up as a new purchase AGAIN WHY WHY WHY?
OH BOY so much for you commission what is it 3%? Of $9.99 cents a grand total of 30 cents, I hope you are happy.
Vic
I have listed items on and off for the past several years with mostly good experiences, but my recent experience has soured me on both eBay and PayPal to the point where I have sold my eBay stock because I truly believe their customer assitant advisors are doing everything they can to sink the company.
I recently sold two items that were paid for via PayPay, which is fine except that eBay routed the payments to a long-closed email address, and now my payments are in purgatory somewhere.
I contacted eBay twice and received the same canned response both times. They suggested that I contact PayPal or have the buyer resend the payment. Not wanting to inconvenience my customers, I contacted PayPal. After 30 minutes on the phone, they advised that I should contact eBay or have the customer resend the payment. Customer assitance did nothing to resolve the issue. Rather, they pushed the problem (that was originally caused by their system) back on me. Not only that, but now I was stuck in a game of ping-pong where eBay was telling me to contact PayPal and PayPal was telling me to contact eBay.
Now I understand why so many people are fed up with this company. I've never experienced worse customer assistance in my life. Thiniking about selling on eBay or signing up for a PayPal account? Run, don't walk, from your computer keyboard!
Is Ebay a racial site ?
Maybe you don't care about my story, maybe you do, but at least hear me out.
I have been doing business for over 19 years. I have my own leather workshop in South Africa, the picturesque village of Darling, located in the Western Cape.
Recently, after some advise of friends, i've tried to take my first steps selling on the internet. Making our own site etc etc etc. Now since we are making our own products, i was thinking about selling internationally - so Ebay was the name that popped out immediately. Hurah for me, Ebay had a .co.za internetsite, meaning that it was accessible for South Africans. Strangely, we got linked through to the American site. Anyway - this is where it all started.
For some magical reason, we could not apply for a business account - so we went with the flow and made a individual account. Then we had to go trough a bunch of security features, including entering our creditcard details etc etc etc ... We didn't mind because it was Ebay, so it was safe. We even opened a Paypal account, same thing, security features all over the place (costing money offcourse) but we all got it right. We start placing our first products on Ebay and not even 24 hours later, our account gets suspended. We receive an email from Ebay, stating that their section 9 or whatever allows them to cancel any account for any reason what so ever if they seem fit to. Unfortunately for us, we still have to pay for the adds we placed online, now deleted by Ebay (amount of 26.20 dollars) We did get the option to appeal to this decision - which we did. Know that at this stage, we hadn't sold a thing, but it was already costing us 26.20 dollars. After 3 days, we get a reaction back that we need to fax all of our details to the head office, for verification purposes. We comply, sending them faxes of my ID, drivers license, utility bills, credit card, ... and all of this TWICE, since their was a hitch with the first fax. Ebay claims that they handle every appeal within 72 hours ... well ... after 2 weeks we received our FIRST email from them, stating that they had received our fax and that the 72 hours started then. In meanwhile, the 26 dollars gets deducted from our creditcard and we are still left with a blocked account. Although we think that their section 9 allows them to do whatever they want - we still complied with all of the requests. Now yesterday, halleluja, we get message that our account is back active again. They apologize for the fact that we have to restart with everything and that we had to pay for the deleted adds, but we still took an understanding position. Glad that we were once again able to reach an international community with our products, we start placing advertisements online, using every possible Ebay-site we have (that is why Ebay claims to be such a strong site ... you can reach customers all over the world). So today we placed over 120 advertisements online, offering people all over the world our products, mounting our account to almost 60 dollars on placingfees alone ... Just 1 hour ago, we received again an email from Ebay ... your account has been suspended, all your adds have been deleted, you still have to pay for this. So correct me if im wrong, but this sounds VERY VERY unfair, even "scam-a-like" to me. The reason they are giving now is "security" and if you read between the lines ... they don't really like the fact that we are advertising from our country. So if we break everything down to pure logic - Ebay is nothing more than a racial, borderline criminal site. They don't seem to get the idea that South Africa is NOT Nigeria, they give the impression that they don't like ANY "Africans" for that matter, but they still can keep on charging our creditcard for services simply never received. And unfortunately, since our account has been suspended, we cannot "undo" or "delete" our creditcarddetails from their site, so they can do pretty much whatever they want now. It is just ridiculous that a site like Ebay, always preaching about security this and scam that, lowers himself to such techniques, masking it with geographical bullshit by stealing our money. We are your average commerce people, we work for a living, we don't like it neither that people associate South Africa with Nigeria (no offense to these people ofcourse, but one cannot deny that Lagos is the cyberfraud capital of the world) not realising that there is a difference of about 5000km between us, but since when has that become a reason to simply go and plunder somebodies account ???
So this is my story, even if you don't care, at least you are once again aware of the fact that ignorance still hasn't been destroyed.
hi susan, forget about thoese e-books that show you how to get back to ebay, they are crap, once you paid, and you would find out that they use pages to explain to you the pro or cons by using hotmail as ebay registered email... blah blah blah...
If your a Ebay seller that has been wrongly suspended for seller non-performance, then this will make you sick. This seller has horrible feedback, but he still gets to sell, and I don't. I don't understand??????? LOOK AT THIS CRAP, MY FEEDBACK IS NOT NEAR AS BAD AS THIS SELLERS, BUT I'M SUSPENDED, AND THEIR NOT!! I'M MAD AS HELL, GET ME AN ATTORNEY!!!!!!
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=wholesaleworldstore&ftab=AllFeedback
Has anyone tried the 'get back on eBay' unsuspendable account stuff like Auction again or Ebay replay? Does it work or is it a waste of cash? I have just had my power seller status revoked and my account restricted to BIN sales only. I was wrongly accused of breaches of policy - I still don't know what I did! I think they're gonna kick me off and, like Shabaz, I will lose all my hard earned contacts (I have a feedback score of over 3000) and I will be stuck with over £1000 worth of stock which I won't be able to sell! Help!!!
(Product Name: Service termination through Slander and libel) ebay terminated my user account 9700wirelessgalaxy through a claim that I was abusing their user policy. When I appealed, they claimed that "they verified that I did abuse their policy but could not tell me what it was" and will not fix my account. I have lost my contacts on ebay that I had built over a period of 3 years with good conduct and service. The lible and slander claim by ebay has caused me to lose my reputation with my contacts and has caused my great harm through distress and monetory loss. I use the account to conduct business. I need the account fixed and my reputation restored.
ebay and paypal charge extremely high fees but do nothing for sellers. their customer service are completely idiots, only know copy and paste their so-called policies, but never address to specific problems. most policies are in favor of buyers. sellers even dare not leave negative feedbacks to bad buyers. and seller would need to pay $30 for each item to get negative feedbacks removed. sucks!!! sucks!!! sucks!!!!
A couple of weeks ago I was the victim of a fraud as a result of which, with eBay’s compliance, my business was devastated. My account was allegedly involved in shill bidding although eBay refuse to give details of the item involved and I can't investigate myself because eBay removed all my listings (175 of them) including 45 Buy it Now items effectively removing all evidence with which I might have mounted a defence- the total cost of the listing fees came to over £90 which eBay still expects me to pay as well as standing the loss of the bids placed and the loss of my customer’s confidence. There was no right of appeal and no consultation - eBay acts as God in these cases! I contacted customer services to complain as I was informed by e-mail that I would still be able to list BIN items but these had been removed also and eBay now expects me to pay again for their re-insertion. Predictably, all I could get was the same message repeated by different members of their customer (non)services team - quite understandably I gave up!
It seems that eBay’s trust and safety policy is so heavily weighted against the seller as to be totally useless as a mechanism for protecting their interests. It must be pointed out that without the seller there would be nothing for the buyer to buy so our interests must be considered just as important - after all, eBay makes its money out of US!! This brings me neatly to my point! I am now being threatened with the removal of my power seller status because I have not made them enough money this month. Well, for the reason behind that they should look to their own behaviour in this matter instead of bleating to me about it - I have suffered enough already in both financial loss and emotional distress at their hands. If eBay put as much effort into proper investigation of these events as they do into persecuting innocent traders and, instead of taking arbitrary actions, they had proper consultation with the trader involved it would be fairer all round. Incidentally, a member who joined eBay just a few days before this incident and who bid on, and won, several of my items but did not pay has been kicked off eBay - a coincidence? I think not!
I have had so much trouble from Ebay and Paypal, it makes me so angry. With paypal atleast I can give them a ring and sort it out. Does Ebay not have a phone number? I'm currently having trouble with them, all they want is to take money and not offer any good service at all!!!
eebay just sent me a message that they sent out an automatic monthly seller fee payment method was declined, only to find out they made an error or incorrect email garbage B.S, and then threatened to obtain assistance from collection service to obtain my seler fees...F--- U ebay, scumbag piece of S--t...1st u screw up, and then next threaten me with stupid crap...and i'm not too proud to announce the D-mn eebay fees are so high that I'm struggling to put quality food on the table, thank u F---ing eebay.
I started selling on Feebay about 5 years ago, and in the beginning I did ok. Then, the fee's started going up. Painpal fee's started going up. Feebay store fee's started going up. It finally came to a point where the Green eyed monster known as Ebay Inc. was making more money than me. Yet they do none of the work, only host a site. Then they have these know nothing rookies scrutinizing everything you list and will pull your listing for bulls***t reasons. One of my listings was pulled for being something it was not, the person did not even know what the item was. It was an ameteur radio amplifier and they told me it was something to do with television transmission and some kind of VRO b.s. I finally went and got all the data for the item and put it in my listing and told ebay in the listing to take notice. They let it run and it finally sold. I am so tired of their crap that I have set up my own auction site and intend to leave them in their own misery. If anyone wants to list there, simply go to: www.trizek.com and click on auctions at the top of the page. I plan to let all listings go for free for the first year, then I will have to charge a small fee to keep the host alive. In the interim, I will pay for it out of pocket. Hopefully, it will kick ebay's butt! You can rest assured, it will NEVER be the butthead site that ebay is!
yes, ebay will do nothing helpful so that you can become easily f---ed both ways, as a seller they take too go---mn much of a cut of the sales, same as "painpal", and as a buyer if the item you receive sucks, then tough sh-t, you're stuck with being ripped off with that piece of sh-t.
ebay sucks!! In my opinion.
I tried it out the other day, and wanted to sell something for 10 dollars, I added 4 items, sold none, my loss 5.00.
Also If I want to sell something for $1.00 plus $4.60 shipping. I end up having to to pay ebay fees and paypal fees!! arent they both the same company, cant they just charge one time. So in order to be able to pay shipping and not loose money, you have to charge more than what you really are selling the item.... and items are not worth the fees.
Anywho I rather start my own website and just pay, the merchant fees. I hope someone else starts a similar site, with much small fees. I will be the first to sign up.
Ebay has finally constructed a method to get sellers to lower their shipping fees and raise their prices! Sellers used to charge high shipping and low prices to avoid listing fees but with the new detailed feedback ( why else would shipping and handling fees be included in a rating scheme)? this is greatly discouraged. The amusing part of it all is that the dumb buyers put stock in the detailed feedback feeding a perfect example of greed!!!! They operate like a black market ebay does, like a corperate maffia, impossible to find, reason with those jagoffs. Selling sucks now take your five stars and shove them up your poopers.... You do a fair, fast and honest job almost losing money and some imbecile gives you four stars because described excellent or nearmint cards or books werent perfect mint, items werent shipped next day for free etc. yet sellers w a 1000 negatives overgraders aholes etc have perfect ratings cumon its easy to have a friend buy and vote all 5 stars. As for paypal you can remove them and eat the stars. People, stop buying and selling and see how fast the detailed feedback disappears. hush hush ...ebay its like a top secret organization alas poor souls keep putting money into their wallets because there is no other option. So keep listing your items and losing money dummies..........
ebay Item # 280134330090. Buyer is a scammer. He disputed Paypal. His reason is 'fake sunglasses' because it was made in china. He bullsh** that Nike only make sunglasses in Italy. He wants me to send my invoice (from distributor) + a certification of authenticity. I emailed Paypal. I told Paypal he's a piece of sh**. Just return the sunglasses back & i refund it. Give my sunglases back and here is your fuc*ing money. Have a nice life, sucker. Well, this is how paypal responded. Paypal issued a full refund back into his account. He does not even send my sunglasses back. This is the second time Paypal screwed me good.
Paypal = stupid.
FYI:Nike do not make sunglases. They have some other mfgs do it. Most Nike sunglasses are from Flexon. some are made in Italy, some are in Japan, some are in China. The most expensive models are from Italy.
please excuse my language, i'm mad as hell
On labor day or just after there is a new auction site www.kickedoffebay.com . Come list your auctions and help put ebay out of business.
Hi,
Im new here, this forum is kind of cool to give feedback on services.
I just want to say after i read most of the posts here, that i bought from troydes and i got my account.
I bought a 30days old 10+ last week, I got it yesterday. It took them around 6 or 7 days to send it to me. (Which is not so bad in my opinion LOL).
I also want to say that i emailed them about an issue I had and it usually takes them 1 to 2 days for answers..
I will also post back here in a couple of weeks, coz im buying a 20+ feedback from them Ill keep you updated about it.
I don't know what's going on with FIREMEG.COM, but "Meg's" doing GREAT, she's living "high on the hog"! I just found this picture of her (See Link Below), and wanted to share it with everybody, ain't she pretty? She looks a little like the Quaker Oats Dude (My opinion), sorry, if your fixing to eat breakfast. As far as I know Bargain' was never suspended, but possibly restricted. I have nothing against "Bargain'", but if Ebay is going to suspend sellers, the least they can do is be fair about it. Ebay is raking in huge fees from Bargain', so they're probably only temporarily restricting them, and "suspending" the "little guy". That's what it seems to me like. Enjoy the pic!
http://www.asktheebayqueen.com/
Does anyone know whats going on with FIREMEG.COM? There hasn't been any new postings since July.
fyi, Bargainland was suspended for seller non-performance, but have since been reinstated. I read a lot of their negatives and it sounds like most of the buyers need to do a better job reading the descriptions. Their suspension must have put several families in a hardship. Don't forget that negatives, neutrals, and item disputes count against sellers. Detailed Seller Ratings are soon going to also count against sellers. eBay WILL NOT tell sellers what their performance rating is and there is no way for sellers to calculate it. I asked my eBay "Top Seller Accountant" and she doesn't even know. eBay also gives no warning to sellers, they just give you the boot then tell you that you need to improve and limit the amount of items you can list. I've been selling on eBay for over 8 years full time. My fb rating will hit 10,000 in the next couple months. I'm at 99.4% with nearly all of my negs as retaliation from non-paying deadbeats. I pay well over $1,000 a month in fees, over $1,500 including Paypal. If eBay ended my 3,000 items in my store it would cause my family a severe hardship. Bills and rent wouldn't get paid. I would never do business with them again. I can't live on the edge never knowing if eBay is going to "fire" me. I wanted to "be my own boss" not have a bunch of overpaid 20 somethings bossing me around. Those 20 somethings running eBay look at us as lowely flea market vendors. Google has starting advertising their Checkout on commercials with Buy.com. It is the beginning of what will be Google Auctions. I CAN'T WAIT!!!
I am a power seller 99.9% and one of the first invited on to ebay express and am being treated like a complete tramp by ebays customer service nine months of weekly harressment if they had a phyisical office I would have stormed it long ago they have restristed my account to 170 listings a week I have one negative in the last two years they claim this is to stop fraudulent items being sold I have sold over 15,000 items and no-one has ever claimed that I sold they a fake item but yet another ebayer who also sells dvds and has received over 1,000 negatives in the last 6 months alone (a lot of them for selling fakes has no restrictions on his account I have offered the alledged customer support full proof of all items being legitimate and have been totally ignored by them
Re: Joe
Bargain account only have about 0.06% of buyer of complains. So he does not fall under the seller non-performance. You have add the negative and the neutral feedbacks and divided all his feedbacks in the last 6 months and you will know your percentage. It sucks...........same thing happened to me...I am now trying to save my account.........eBay sucks!!
O.K.
Heres a good one, if you have a good product that sells well but you hate ebay. Use another auction site like tazbar. If your item is any good people will eventually come to you. remember ebay had to start somewhere.
Now ebay have gotten far too big for there own boots, use another site and stick it out.
ebay will really feel the pinch if we all muck in.
Also, slag off ebay as often as you can, either to your friends or even slag them off when your on the bus or train, make sure others hear your bad experiences.
Its surprising how quickly people will turn off ebay if they are constantly slagged off and hear awefull rumours.
After all they deserve there status as the biggest pig headed, greedy, arrogant and bone headed company on the internet ,They got there by popular demand they will lose it by visa versa.
HATE EBAY
Ebay is getting worse. They are now serving "sponsored links" from competing non-ebay stores on search result pages. This is most arrogant and unethical. Ebay keeps pushing sellers and unfortunately they are getting away with it. I think it's time for ebay users to get organized. Sellers must overcome their ebay addiction and stop selling for a few days, see how ebay will react. After all, sellers built ebay and they can destroy it, but only if they are willing to stand up and show some force in numbers. Sure, ebay owns the site, they can do whatever they want. See what will they do when millions of sellers decide to take a break and don't post anything for a week. If they can do it just once, it will show that they mean business.
This is a short note....
Evil, filthy, mosquito, blood sucking, ebay have pestered me for days (nearly every day for a week) to pay outrageous seller fees. I have a 99.99% feedback and am 100% reliable and honest. So having paid them every penny my fees they suspend my account for NO REASON AT ALL....
Why? Well, its because my credit card date had expired, so they could not self collect. remember I have paid the shits every penny I owe BUT BECAUSE THEY CANT CONTROL MY FINANCES THEY SUSPEND MY ACCOUNT.
Lets face it ebay is a lost cause. And the proprietors are a form of scum human being/alien/lizard....
Answer,,forget ebay and try to use a more considerate auction site, we should all try and shake off evil ebay.....
.
As for the customer support......... Well .... HAVE YOU HEARD THE SAYING "PISSING IN THE WIND"!!!!!!!
eBay = 666
eBay's corporate philosophy is one of Politically Correct corporate greed. They are willing to allow the sale of stolen property and tolerate huge amounts of fraud, as long as the seller is making them money.
Those of us who are honest and want to engage in a non-PC activity like selling gun parts, get the shaft! Try to say anything in the forums that is slightly un-PC or critical of eBay and get banned!
I hope someone like Google or better yet Amway, develops a competitive alternative that allows the sale of any item not prohibitted by law and true FREE SPEACH! It would be my great pleasure to see eBay and all it's PC employees ROT IN HELL!
My sellers account has been suspended for 30 days for seller non-performance, even though my feedback is 99% percent perfect. These people here (See Link Below), have an awful 90.4% percent feedback rating, but Ebay is still allowing them to sell, even after numerous complaints. Ebay said they don't qualify for a "non-performance" suspension, but any fool can see that's a lie. I think I need an Attorney!
http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=bargainland&ftab=AllFeedback
Amazing, Google found this article from 2005, and it's still alive and well. I have found you because I just recently started selling on Ebay. My situation is not as severe as some, but here's another straw:
A bidder claimed their account was not under their control just after a winning bid. Ebay reacted by ERASING the entire auction. There was no process or communication - auction just gone. What will the buyer repercussions be? Is it any impact on them?
What's worse: Ebay has a Second Chance Offer system, which I cannot use, because the entire auction, including other bidders, is gone.
What's even worse: I already extended a Second Chance to the second bidder because I have another of the same item! That is gone, too. The Second Chance rules clearly state it can be used for a second identical item. Doesn't Ebay have any clue how their own features are used?
Now (just starting out) I look bad as a seller, my item did not get the profit it would have (even as a Second Chance), and I've wasted all my own time following up on this.
I fully agree with Tony Blare, who posted earlier just today.
Also, Ebay's software still sucks... but that's a whole other post.
I have come to the conclusion; Ebay has one aim;
To wring every last penny out of anyone who dares use it, buyer or seller. Every last drop, with NO regard whatsoever to the results and harm it causes.
E Bay is evil and corrupt. Nothing more. they behave just like a corrupt Politician or dictator. they are not monitored or controlled or legally liable, just a law unto themselves.
Do not use them, vote with your feet and walk away, they WILL die in the end...................
Another fine instance of ebay looking the other way while one of their "power sellers" offers fraudulent Cisco equipment.
http://www.mneylon.com/blog/archives/2006/09/20/beware-of-scammers-on-ebay/
I couldn't agree more with the original post and most of the comments. eBay's customer service sucks. eBay gave me some lovely customer service right before they suspended my seller account. I put an example of same on my website, suspendedebayseller.com under the "eBay Customer Disservice" page. I plan to add more examples as I find the e-mails in the piles.
OnlineAuction.com has a customer service staffed with real people that solve seller / buyer problems. No outlandinsh fees for selling. Flat $8.00 a month no matter how many items you list or sell. Lots of free features that ebay charges for. Just check them out for yourself.
We should all share ways of screwing up ebay. I list an item that repeatedly sells well but only put one on for 10 days with a low reserve (minimum), ask interested customers to email with any quires then just sell them direct. No listing fees or final value fees. Ha Ha. Serves ebay right, greedy swine's.
Don't let the bastards control your credit card either via paypal. Cancel your card and get a new one sent, then the evil swine's cant keep scooping money off when they feel like it.
NEVER EVER use paypal for big sales or purchases, the bastards can freeze your account at will, stopping all other transactions.
BOYcott paypal its just as evil ,crazy and brain dead as ebay...
Offer buyers a DEDUCTION for NOT buying via PAYPAL.
eBay lies and sucks.
Bruce , your original article is dated Friday May 13, 2005 11:39AM and today is Friday August 20, 2007 and eBay have just done this exact same thing to me!!!.
Their customer service operators, who are actually empowered to stonewall the legitimate complaints of eBay sellers, exist purely to maintain the status quo at eBay.
On Friday August 20, 2007, Ebay's web site says that sellers can use PayPal to make one-off payments to pay their sellers fees.
NOT SO. THAT'S A LIE. No provision exists on the eBay site to pay one-off sellers fees with PayPal and there is no way of paying eBay seller fees from the PayPal site either.
They misinformed you on Friday May 13, 2005 11:39AM and they are are still doing it on Friday August 20, 2007. That is NOT AN ERROR. THAT'S A LIE.
I was assured that eBay were working to change this system so that sellers could make one-off payments using PayPal to pay their sellers fees. Yeah right.
When I received my seller bill, like you, I signed up for it to be paid automatically via my PayPal account. Turns out, they still don't debit PayPal automatically as you'd expect them to. Instead, new sellers are STILL supposed to divine that auto-pay works only for invoices received after auto-pay is set up. Now I'm waiting for the scammers to charge a late fee. My account is on hold.
The fact is they have had ample time to change the system but it is too damned profitable a scam for them to want to correct.
They solicit the business of new sellers by promising facilities and services they can not and do not provide. That is Fraud. They then penalize the sellers for their deliberate deception.
That's the scam. And it's not the only one at eBay.
I had a buyer a couple weeks ago gave me a bad address to ship to. When the USPS returned it to me I contacted the buyer for a corrected address and asked them to pay shipping for the second trip. They went bonkers and filed a claim with Paypal claiming non-shipment. I immediately re-shipped it and a week later Paypal informs me they found in favor of the seller and refunded them without even checking with me to see it I had shipped again. Now the buyer has both the money and the merchandise. Paypal told me to file an appeal however the appeal link was a dead link. Paypal is only on the buyer side and the seller (who also pays the fee) gets screwed!!!
My problem with eBay is from another angle - the buying experience is not worthwhile anymore. It used to be you could search eBay for crap individuals were selling at a good deal - the original idea of a giant garage sale. Now it is nothing but powersellers and shops selling wares. That's great if you just want flea market import stuff, or for those with creating small niche products, but really not what I found good about eBay. It is really hard to find used items, cheaply on eBay.
After joining Ebay in December of 2004 and initially using it to purchase musical instruments not available in my area of Canada, I decided to have a go at selling. I set up a seller account and set up Paypal at the same time. Sales were great ... I sold all over the world, met some wonderful people in Europe, Australia, Canada and the US. This was great! I paid the fees associated with selling instruments in the 1000.00 to 3000.00 range. My employer asked me to sell some items for him ...stereo equipment primarily. Again, all was good until January of this year when a fellow Canadian in Calgary [a newbie to Ebay, who lived a very long way away from me] decided that the surround system he had purchased, a 2800.00 Kef speaker system that he bought for 1199.00 with "buy it now" was not exactly what he wanted after receiving it. Using the excuse of "2 screws missing" he almost immediatly gave me a negative and demanded to return it for a full refund. The auction stated "item sold as is ... guaranteed not DOA" The system was tested before shipping and shipped in the original boxes and packaging" The cost to ship the system was $148.00.... 30 dollars less than the actual shipping cost due to a mistake by the employee who shipped it. No problem, I absorbed it as the cost of doing biz. After 3 weeks of emails back and forth trying to keep the guy happy, he reported he had blown up the subwoofer and wanted to return it. I said, no problem, though the auction did not state any guarantee, I told him to ship it back and we would replace or repair it. He didn't want to spend the money to return it so he filed a complaint with ebay. I responded to the complaint as Ebay allows. Subsequently, with no further input asked of me, the sale was reversed by Ebay and they charged my account. I didn't have any money in it at the time so I didn't use it .. I stopped any transactions, both buying and selling to deal with this and then move on. When I didn't re-instate the funds to the Paypal account, Paypal instructed the buyer to return the system to me. I RECEIVED THE SUBWOOFER ONLY [busted of course]! I reported this to Paypal and they advised me to "work with the buyer to get the rest of the speakers back" I heard nothing more from the buyer. When the buyer did not receive his funds, he filed a claim with his credit card agency. This is where you find out how those huge fees Paypal charges and advertises as "protectiong the buyer and fighting for you with the credit card companies" ...is all bullshit! Paypal told me within 24 hrs of receiving the inquiry from the credit card company that my claim/loss was not valid. I was instructed to return the funds "including the shipping" to my Paypal account. when I explained that I had only received 20% of the value of the product back from the buyer I was again told to "work with the buyer" The guys a thief and I now knew it and .....what a great scam!
As of this date, I have received a notice of collections from Paypal's collection agency , my Paypal account is useless... and there is no way I am giving anybody any money until I get my gear back.
So, Good Luck with "THAT" Ebay and Paypal
.... and another one bites the EBAY/PAYPAL dust!
Ditto again..
It was two weeks before Christmas, I went through the house,
I found Something to sell on Ebay, A pocelain mouse,
I went to the store, to buy tape and a box
The total for this, was aproximately 5 bucks.
I posted this mouse, It took a long time,
I gave it some borders, a picture so fine
It must of cost me three dollars and a dime.
I waited a week to see what it did
oh my gosh, it didnt have a bid.
Now what did my wandering eyes did appear.
An ebay bill, to pay up, before next year.
So I sold a toy called Thomas The Train
Only to get recalled My customers kid is in pain.
Now ebay is pissed and my family too
OMG what should I do?
Should I call safe harbor and customer service too?
Well time has gone by, And things have settled down,
Im writting this letter, in my hospital gown.
You see, I went crazy, cause Ebay is lazy.
I agree ebay thinks they are GOD i spend between 200-500 a month on fees and i cant even get a straight response on an email from them. Its all pre formated stuff then i tried to get a credit for $5 for a non paid auction and they cant even give me that. Let alone if you reference anything about your website they shut your your auctions down. I have many complaints between them and paypal i wish there was another alternative that worked i would drop them in a minute.
I was selling happily on eBay for awhile until the new feedback system was introduced. Two idiots left negative feedbacks for me and as a result under the new seller non performance deal, my account was restricted and it's as good as being suspended. These morons with basically nothing on their feedback are allowed to left negative feedbacks regardless of the situation. Once they left the feedbacks if you retailiate, you know they wouldn't care, cos they probably won't be back on eBay anyway!! This is just plain stupid!!! eBay not only sucks but it stinks as well!!! To all you morons out there!! GET A LIFE!!! Yes you know who you are!!!
A way to ruin Ebay is like the way they did it to me.
Paypal gives buyers and sellers their email address. address, name, and tel #. In turn this creates identity theft, unwanted spoof email and stalking. If you accept checks . well this gives them your bank account number.
Now we have competition to worry about. Whats the best way to get rid of them is buy something from them and leave feedback saying it stinks of cigarettes. Power sellers got it made beacuse they have the power to wipe Ebay out with this type of ammo. Worst of all if you sell internationally, youll all of a sudden win millions of dollars in lotteries in your email. (More Spoof)Ive been trying to get rid of a stalker for 4 years and nothing seems to work. If you like to know tricks to ruin someone try using some romance in email and watch the Ebay community family tumble. What is safe harbor anyways? What do they do? Oh yes, tell them somebody already stuck a knife in your back, and your dying. (it may work). Ive thrown more money away posting and canceling just to get away from all this spoof stalkers and identity theft. Now they have a feedback for postage fees. I guess its my fault the post office raised fees. Oh well. Well, I'm off to make phone calls to my credit bureau because somebody is applying for credit cards in my name. Take care.......
I was recently caught by a very sophisticated scam whic originated on ebay. I was looking for an ATV. I found one I liked on ebay. I sent the seller an email asking where it was located in hopes of inspecting it. It wasn't local so the seller emailed several photos from every angle. It looked good so I agreed on a price of $2,900.00. The seller said he would contact ebay to send an invoice. I received an email from ebay with a link to thier webpage, only it wasn't really their web page it was a ghost, imposter web page. The invoice said to send money to an ebay agent to be held until 5 days after I inspected the ATV. So far everything sounded good. However, the invoice said to pay via Western Union. I was concerned because I wanted to use PayPal and they had spelled my name wrong on the invoice. I logged onto ebay and went to the security site. I asked the question about the invoice. They said that the invoice was not valid bacuse it hadn't come from ebay. I figured something was up so I planned on not buying the ATV. Somehow the phoney site found out about my concern because they sent an email stating that the new ebay motors invoice page was in beta testing and not working correctly. They asked me to click on live help and they would work through it with me. I did and a phoney rep created a new correct invoice for me I wired funds and later found out I had been scammed out of $2,900. I was mortified. I thought transactions on ebay were safe. Wrong answer. they can not properly screen the thieves out of their site. What has really irritated me is that no one from ebay will talk to me about this. They keep trying to tell me, via email that I must have answered an unsolicited email. I am furious. THey won't listen or call me in person. This is a severe problem with their site. A group has recreated the ebay site to scam buyers. When I received the email from the phoney ebay site it contained links that went to the real ebay site. I could check my account, see items listed and review sellers stats. As soon as they got my money all the links were dead ended and didn't work any longer.
WARNING: IF YOU OWE EBAY FEES YOU CAN'T PAY RIGHT NOW BECAUSE OF THIS NEW NON-PERFORMANCE CRACKDOWN, AND YOU MOVE, DO NOT GIVE YOUR FORWARDING ADDRESS TO THE POST OFFICE.
Ebay unfairly, and without warning, suspended my account back in June, only because I cracked down on DEATBEAT bidders, and they RETALIATED and left me NEGATIVE feedback. All of my paying customers left me POSITIVES and are fully SATISFIED. Anyway to make a long story short, this suspension caused me to be EVICTED from my Apartment, and unable to pay about $900.00 in Ebay fees. After being evicted from my Apartment, I have moved in with my sister until I can get some money rolling in from my new job working at a car dealership. Anyway, I went to the U.S. Post Office and got one of those Official Change Of Address Kits, and filled out all the information so they can forward my Mail to my new address.. Well, one week later my sisters phone starts ringing off the hook. Guess Who??
I.C. Systems of course (A Collection Agency), calling for me, wanting to know when I will be paying Ebay $900.00. The good folks at the Post Office SOLD ME OUT!!! I had no idea they would give away personal information like that, I thought they were simply to just forward the mail. But, they did, because no one else knew where I went. I think this is outragious that they would call at my sisters house, on my sisters phone, 4 times a day starting at 8:00 AM, lasting until 8:00 PM, at least 6 days a week.. This has been going on for weeks now and is starting to cause friction between me and my sister. What right do they have to call my sisters house, I never gave out her phone number to anyone, it's unlisted. But, somehow I.C. Systems got her number. If I would have known this was going to happen, I would have never given my forwarding address to the Post Office, I would have contacted each mailer individually (Except Ebay), and given them my new mailing address. I do plan on paying their outragious $900.00, for over inflated fees, but not now, I was just evicted from my apartment because of them.
I hope some of you will learn from this... To say, EBAY SUCKS, would be an understatement. But, if I said what I really think about Ebay, they would understandably, probably, have to remove the comment from here, so I'm not going to say what I really think about Ebay.
So, here it is, the next best thing, EBAY SUCKS!!!!!!!!!!!!!!!!!
HAPPY BIDDING!!!!!
P OWED
I am a used car dealer in Staten Island NY and have been using Ebay for 2 years to sell cars. I'm begging someone else to please enter the used car auction business quickly! Their selling fees are out of control and they keep changing the rules to screw the sellers. Constantly they cater to new bidders and when the bidder doesnt pay the seller gets screwed out of money. This site is exacly what I was going to make if i didnt find one. I have the html skills to do so. Get me a few financial backers and I could easily come up with a new auction site that charges half the cost of ebay with better quality. Its not too easy! They have become too large an too greedy!!! They have no competition so they can get away with it!
Ebay is now a big ugly greedy monster that needs destroying. My 17 year old son honestly placed his car for sale on ebay and a bed. Both items got bid on and sold for a reasoneable sum yet it turned out both sales were from NON PAYING BIDDERS. Ebay charged my son 2 listing fees and final value fees that came to £40. Yet my son received no money from either sale. Ebay now constantly bombard him with emails phone calls and now legal action letters. Anyway we refuse to pay ebay as they just have better systems in place to stop non paying bidders who leave honest sellers with a bill. I wont use ebay again and my son definately wont ever. Ebay is a dying business and people should take action and avoid the clumsy monster once and for all. Ebay really does suck. Everybody should tell everybody not to use ebay and get them to tell others till the big ugly greedy beast is finally laid to rest.
TO: Cowboy-Boot Bruce.
Why did you pay $250 for the shipping? I assume it was indicated in the add. If you felt it was a ripoff, you should not have bid. Playing "devil's advocate" here, I have listed some stuff I had laying around the house for .99. And, I know it will only cost $2 or $3 to ship, but I make the shipping $4 or $5 to at least make SOMETHING on the item. I think this is fare. But, $250 is outrageous.
TO: Corrine,
Personally, I think the whole Feedback thing is stupid. If you see somthing you want to bid on you should bid on it. If you get "burned" you should be able to complain to Ebay and have them warn the seller. After several complaints the seller should be thrown off Ebay. But Ebay insulates themselves from human contact as much as possible and has set up the feedback system to turn over thier responsibility to the customers.Ebay reacts to statistics generated by the Feedback numbers automatically with no human intervention allowed.
This is the letter I sent them.
Feedback > Understanding the Feedback system > Leaving, replying, and following up to feedback
Message: I am shocked that I'm basically getting robbed from ebay. I was trying to sell a item just to see if it could sell within some hours. But It couldn't because the fact I didn't have enough "ratings" or "feedback" basically because I was new, people didn't trust me. I was just wasting my time so I closed it with the first day and now I still have to pay $4.90?????, for something that didn't even have one bid on? I didn't even have this account for that long AT ALL,one day. This is my concern that you will go in my bank and take my money for this reason being. I thought Ebay was a great way to sell things but it's only a scam. I was trying to make some money so I can pay bills and now I have more money that I have to worry about now because of you guys.
That's my horror story, I hate ebay with a passion. So you say 4.90, that's a lot when your pockets are sinking and your rent it still due.
Ebay customer service SUCKS. I recently had an incorrect item sent to me, and with little support from the seller, I've been sending emails back and forth with ebay customer "service" reps for the last 3 weeks trying to get this resolved. There seem to be the same form emails that they keep sending, and I'm not getting anywhere with them.
I still use Ebay because they hold a monopoly on auction listings. Once Google Auctions gets set up (can't wait) Ebay's really gonna tank.
By the way..Wal-Mart, K-Mart, Target, they're all hiring right now, so these people suspended shouldn't have trouble finding other jobs.
Bruce
I recently bought a pair of cowboy boots off Ebay, paid .01 Cent for the boots, and $250.00 for shipping. IS THIS A RIP OFF OR WHAT??? I'm glad Ebay is finally cracking down on these scam artist charging outrageous shipping fees. I have no sympathy whatsoever for these people. Kick My Printer Dot Com, should be kicked off Ebay for life, and all the other weasels engaging in this type of practice!!! I gave him NEGATIVE feedback for charging soo much for shipping, he retaliates and leaves me a negative.. Well, the funny thing is, 3 days later he sends me an email begging me to withdraw the feedback I left him, saying his account has been suspended for a non performance violation because of the feedback I left.. I thought that was so funny, this guy rips me off, now he expects me to feel sorry for him..LOL. I'm not going to withdraw the feedback, I want him to suffer, it's about time ebay did something to get these CLOWNS off Ebay.
EBAY DOES NOT SUCK!!!!!! AND NEITHER DOES PAYPAL!!
ebay really topped themselves now. I just had 7 auctions cancelled for including the shipping charges! Their email went like this:
You recently listed the following listing:
300137732798 - Xerox Tektronix Phaser 860 8200 Transfix Solenoid
300139195562 - Tektronix Xerox Phaser 860 8200 Printhead with Warranty
300139195150 - Xerox Tektronix Phaser 860 8200 Maintenance Tray Refurb
300139403444 - Xerox Tektronix Phaser 860 8200 Upper Feed Assembly
300138140057 - Printer Repair Tool Kit for Xerox Tektronix HP Lexmark
300138134652 - Xerox Phaser 860 8200 Maintenance Tray Guides 351109900
300139633138 - Xerox Tektronix Repair Tool Kit for Phaser 860 8200 850
The listing was removed because it violated the eBay Circumvention of eBay Fees policy. The violation occurred when you included the following information in your listing:
Shipping costs: US $11.60
Shipping costs: US $14.51
Shipping costs: US $13.12
Shipping costs: US $13.62
Shipping costs: US $12.49
All fees related to this listing have been credited to your account. We also notified members who placed bids on the item that the listing has
been canceled.
No excessive shipping, no threat to the lack of integrity that ebay tries to promote, just good ol'fashioned shipping charges. Others were cancelled for including a phone number for customers to call us directly. Perish the thought of a customer talking to a real person who knows something about what they are selling.
We're going back to selling straight off our website. Ebay has been more hassle then they have ever been worth.
Happy to hear I'm not the only seller disgusted with eBay. I'm a one-man show that has been selling on eBay for 8+ years, full time 5+ years. I spend 80-100 hours a week doing eBay crap. I have nearly 3,000 items in my eBay store and sell 8k-16k/mo. with them consistantly every month for the last several years. Most is consignments.God knows thats not my profit. I'm a Top-10,000 seller with over 16,000 feedbacks. I pay over $1,000/month in eBay fees and $400+ month in Paypal fees. Never suspended. I'm ready to move my rear end on to something better. I was once a die-hard eBayer. I've long said that eBay isn't giving the sellers any reasonable discounts or benefits like decreased fees for performance because they don't have to. They continue to grow and by giving us discounts or benefits it would only cost them revenue. When the day comes that eBay starts giving sellers benefits it would be the beginning of the end. It's that time. Decreased UPS rates, free research tools for stores, lousy 14% decrease in the first tier of FVF, etc. eBay wouldn't do that if they weren't in trouble. Major companies WILL jump into the game. They are waiting for the giant to stumble, and I give it another 1-2 years. The eBay seller dissatisfaction is absolutely tremendous. Sellers are reopening their storefronts and going back to their local markets.
Here's a few of my complaints.
--Sales for more that 95+% of full time sellers have remained stagnant or gone down over the last 2 years including my own. We've watched eBay fees go up and when postal rates skyrocketed this year it killed the $10 and less items which a huge amount of sellers deal in.
--eBay does SQUAT to protect sellers. I had a local piece of trailor trash threaten to kill me and my two kids (how does he know I have two kids?) because he claims he didn't receive his $5 matchbook he won from me 2-1/2 years ago. Reported the emails he sent through eBay including the header information and eBay says they can't do anything about it and to report him to the police. ??? You mean to tell me that he used eBay as a tool to commit a crime that can get him arrested but that crime isn't enough to suspend his eBay account!!! BS. Had another idiot threaten to rape my mother last week. Not even going to waste my time reporting it.
--Like others, I also have a problem with the unpaid item strikes that are getting reversed. eBay reverses the first unpaid item strike for any reason 100% of the time if the buyer debates it. Buyers can get 4 strikes before they are suspended. And, should a buyer find that he has three strikes all that buyer has to do is create a new user id to avoid suspension. Unpaid item suspension is per id, NOT per person. Users are allowed to have as many id's as they want and in reality can have an infinite amount of unpaid item strikes.
--What happened to the FREE listing days when insertion AND gallery were free twice a year? We get 20 cent listing days now and all it is is eBay damage control. The last two 20 cent listing days came 1- after USPS postage rates increased and 2-when it became known that the V-Tech gunman bought his clips off eBay. Also to add, I think the 14% final value decrease was a slap in the face. It saves what, $17 cents???
--I've paid well over $50k in eBay fees during the course of my membership for a SERVICE. No material goods! I have, however, been awarded a key chain flashlight and a light-up bouncey ball during my 8+ years.
--Non-paying deadbeats should not be allowed to leave feedback.
--I have a BIG gripe about the new seller ratings. 1-How can a non-paying deadbeat rate my item description and shipping time? 2-Can't buyers clearly see what we charge for shipping in our description? 3-How about rating my packing skills since that is something that can't be seen. 4-I want to leave these types of ratings for buyers.
--Personally, I like the old sell-your-item form. I listed 1,400 items in one sitting using it. I can't do that with this new form. Why didn't eBay give us the option of using the old or the new? Instead, they deleted the old SYI form and forced us to use the new piece of crap.
--eBay needs to start policing their own site rather than relying on its members to make the reports. I listed a 1972 Penthouse magazine and apparently its an issue not allowed in the core site because it shows a partial breast. I found several of that same issue with the picture posted that have successfully sold over the last 90 days. Not to mention, there are hundreds of graphic photographs of nudes listed at any time on the core site that don't get removed. And, get this, Safe Harbor called me and threated to suspend my account of the $6 magazine that I had listed in my store for over a year!!!! But they don't suspend users who threaten to kill your kids!!!
--eBay will end an item if another user simply CLAIMS to own its copyrights. eBay won't even so much as LOOK at the listing and you can't contest it! No proof needs to be shown. I have a 1950s letterhead from a CBS television show with excellent graphics. Some jerk said his grandfather owned the rights to that image and they ended the item and said I'd be suspended if I relisted it. How lame! How bout I claim to own rights to Disney, Ford, and Coca-Cola? End all of it now, I own the copyrights!
I can go on and on and on and on with this but I need to get back to work selling stuff so I can pay the $1400 in eBay fees coming out of my account Monday and I haven't paid my utility bills.
i still slightly use ebay but not as much as i did,i was turning over 10k a month on ebay all be it the profit was not great but one day they decided to suspend my acount for none seller proforance!!! i got negitive feed back!!! i have since had paypal steal over 1000 pounds from me and tell me i can only get it back if i apply for it in 180 day 6 MONTHS(after 8 weeks of doing everthing they say0 this was my business and now I have had my house repossed, for 1 silly mistake,but hay i am a fitter and dont give up i now use a few sites,tazbar.com,ebid,cqout to name a few i also realized that i can have a website hosted for 20 pounds a month no listing fees no FVF etc. its hard but i am fitghting hard and i do think ebay is a law in to its self and well eventuly realise that by crusing the smaller business it will cost it self in the end becuse nobody will use them,ALL GOOD THINGS COME TO AN END,
HI -
I just recently sold on ebay. I opened an acount and they suckered me into some manager 5.99 per month and the store 15.00 a month by advertising lower insertion fees if you opened a store.
Well I, like you was busy selling and after 1 month of using ebay and paypal my 8.00 sale was giving them a profit of 2.33 and me a profit of 1.48 ????? okay glad I looked at my sales report and was smart enough to figure it out.
what a rip off. Now for the store rip off - yeah you get to list your items for buy it now for only .6 cents!! Then look at your final value fee - it DOUBLES and ends up being the same as or more than the regular listing fee for an auction style listing. So - I paid for the store manager and store for what??? OH yeah...to line ebay/paypals pockets.
Fool me once shame on you. Fool me twice, shame on me.
I guess this must be hell, money rules and I've been suffering because of it since the day they smacked my behind in the hospital to get me breathing.
Even though most searches on the internet bring you to sales - oh yeah ebay is teaming up with the search engines now - see a lot of ebay when you do searches...I can still find the truth on my computer....I wonder when the money grubber will conquer the internet too.
It cost 7.00 for a table at an indoor flea market and I don't have to share a part of my sales.
I was a sucker too - I believed all the hype they sold me.
and to top it all off - I had mentioned another product I had for sale in my store on an auction style listing and they ended it and refused to give me my listing fees back because they said I was trying to make a deal behind their backs. -- Also - Forget making side deals ebays greed is wise and thier purchase of paypal is a way to end this. Shoot - I placed my ad - If folks want to buy from me by mail without having to bid - hey thats part of the reason to pay for advertising isn't it?
PEACE - We can find peace in knowing we are much wiser now! thanks for the warnings and for alowing me to share.
It really is a shame I have to hurt myself to learn - wish I had taken more time before I jumped to gun and started selling.
UUGGG - Ebay / Paypal "FIRE" Do not touch - Ouch, Ouch, Ouch!
I have just closed my Paypal account because, when I went to purcase something after not using account for long time II mistakenly put in wroung pass word, then after answering security questions correctley I was locked out of my account. then when I finally after several e-mail I got some one live on Phone to help it turns out to be credit card company that could not help. Finally after 6 e-mails, yes one from good old Grace. they wanted me to fax ID, phone bill statment to other forms of ID. Well I just called the Card company and canceelled card. If you want to buy on e-bay Moneyorder or Check. takes time but no paypal fees. Yes both E-bay and Paypal Suck. And I will never use Paypal for anything ever. And everyone I talk to from now on will know it. thanks Ben
i, rightfully add a fee for handling. so my shipping charges are a little higher than the postal rate. but there seems to be so many "wiseguys" out there that ant you to charge them exactly what the postage is, that i'v gotten several negative feedbacks about my shipping cost. So, ebay, put my account on restriction and i can't sell anything for 30 days or more. Mind you, the cost of shipping is clearly indicated. But these scumbags buy an item and then put in neg feedback. There is no way to talk to anyone at ebay. they protect themselves from human contact. even their, so called customer service phone number is a series of "press 1, press 2" run arounds that lead you back in a circle. They don't look at the real problem, just computer generated numbers.
Ebay continually takes the side of the buyer not the seller. I have been selling on ebay for 10 years and have yet to have them take my side in a dispute and most disputes take at least a month and 10 - 20 emails to resolve some much longer. Now that they own paypal they have a monopoly in online auctions. They dictate with no concern for the people that made them like myself, sellers with nearly 10 years on there site.
This is unique. Dealing with most brick and mortar businesses the vender/seller is given the benefit of doubt. Not with ebay. Why after all of this time has there not been a genuine competitor raise up. If there was I would dump ebay in a minute.
I AGREE, EBAY AND MEG SH*TMAN TRULY SUCK!!!!
If your an ebay seller that uses a drop shipper you may not be in business on Ebay much longer. If an item becomes out of stock or discontinued after the auction has started there would be no way to know until you go to fill the order.. Being unable to deliver an item makes some buyers furious, and you most likely will receive negative or neutral feedback for it, even though it was totally out of your control. I was recently suspended because of one item that became discontinued after the auction had started.. I immediately refunded their money explaining, that I was more upset than he was. Well, this guy is angry, nothing I can do to calm him down, so he gives me one negative, and one neutral unfair feedback comment. He must have also reported me to ebay, because 2 days after that I get this SNPC NOTICE saying my account has been restricted. I tried to re-list some items, and sure enough, I am unable to.. They shut me down, I can't believe it!! My feedback was 100% excellent until this happened. They suspended me for 30 days because of this one a**hole. Ebay tells me to try and work things out with the buyer, and gives me some things I can do, such as checking dispute console, but there is no disputes?? I have tried to work things out with this gentlemen, including offering him another item instead, but all I get from him is an email saying "HOW MANY FINGERS AM I HOLDING UP". I can't work things out with him, and ebay say's that if my feedback does not improve in 30 days they will permanently suspend my account or accounts. YES, IT'S TRUE, EBAY REALLY SUCKS!!!!!!!!
I was talking to a live chat rep a few moments ago, and he just confirmed to me, that sellers can write whatever terms on their listings but they are basically useless and has no meaning to eBay. Meaning that you can say payment due in 3 days, but as long as the buyer pay before the last second you closed your dispute, the payment is still valid. Which means even if you said you only wait 3 days, eBay insist that you to wait at least 14, without your permission. But even if the buyer pays or not is also not an issue to eBay either. As long as he response to your dispute, even if it is just craps, the buyer has earned the right to rate you, regardless if he eventually pays up or. That is also not an issue to eBay. So the fact is, buyers has all the rights in eBay. Right not to pay and still complain about seller's non performance. Why isnt there a buyer non performance rating? Is eBay trying to tell sellers to send buyers the item even though buyers didnt pay? So that it wont affect your performance rating? And yes, I am just a small seller.
After almost 10 years selling on Ebay, today was the last straw. Ebay sucks. There's no doubt about it. We had over 10,000+ positive feedbacks with a rating of 99.7%. We have a list of thousands of satisfied customers and ran approximately 200 auctions per day every day. Ebay decided in its wisdom that because one jerk that we could not satisfy dinged us (even though we refunded him, gave him the product for free and even gave him a positive feedback), to shut us down because we simply refused to service this guy's needs any longer. Ebay, we have just two words for you -- f--- off. We're never again going to deal with Ebay or Paypal. These two companies have been horrible to us even though we have been nothing but loyal to them. Paypal even once supported a woman who tried to cheat us out of $3,000.00. She eventually lost her case in small claims court, but Paypal stood behind this crook rather than the company (us) who had thousands of confirmed sales and a five year stretch of pure loyalty. Ebay is due to fall and I will relish the day it does. I am currently working with the founders of two major internet companies to come up with an alternative to Ebay as I would love to become their direct competition. Ebay -- your day is coming due.
I got the very same thing in reverse. I was selling a few hun a month on eBay of some tools we manufacture. I NEVER signed up for auto payment and didn't keep a close eye on the ebay billing either.
Well, the month before last I bought a bunch of steel woth my paypal card to make more tools and ,,,low and behold, they
1. Debeted my bill from my PauPal account (which I never authorized)
2. Charged me 15 bucks when there was not enough money left after buying the steel to pay the bill in my checking account.
I contacted the "live chat" and first they told me I HAD to have auto pay, (eventhough I had ID verified and Paypal verrified accounts???) Well they then said that maybe I was right and they would remove my "autopay". OK, It was some cyber screw-up and I let it slide.
GUESS WHAT HAPPENED THE NEXT MONTH! You guessed it. They told me it was because they are an IT based company and computers are slower then live persons! They have 1000 bazillion accounts and eventhough if you buy gas with your Paypal account and it will show on the account before you can get home,,,They take over 30 days to change your payment method. They wouldn't think of notifying you either!
They canciled my account, My son's account and my Wife's account! I worked for 5 years to get that little tool business established and they cut me off at the knees in a matter of milliseconds. I wont starve without them and they will never know I am gone butmScrew Ebay, Screw PayPal and Screw the entire staff that works there. May they rot in hell!
Eventhough I was a good customer both buying and selling for 5 years they dumped me like a cheapp whore. They will never know I am gone, There is no way to sue them because they hide behind 200 layors of e mail addresses, but sooner or later some government buaruacrat will catch up to them and there may be a few more tenants in the jailhouse.
AS for me,,,NEVER AGAIN! (I do much better with direct sales to supply houses, anyway!)
Don't underestimate the power of bueraucracy. My buddy is a project mgr. at Ebay, and says they have no idea about what the other hand is doing.
I have a new angle on ebay non paying buyers. Possibly a new type of scam?? I sold a part to a fiend who accepted my box but then paypal takes the money away because he doesn't have enough money in there. So now the guy has my stuff plus I sent it to him, and he's been ignoring my emails. So I finally decide to file a NPB and give him a strike. I got my $3 listing fees back but somehow, after a day or two, ebay reverses the strike. So I ask them about it and they tell me sellers can't appeal in this case. The guy deserves the strike but I lost my part, the shipping and my confidence. It's all fishy to me. Paypal, Ebay and those who know how to beat the system. So I told them I'd quit. Even watch out for buyers who are paypal verified and have a paypal confirmed address. You can still get reamed after the transaction is supposedly done.
Bargainland is back on Ebay now I see after a short lived 2 day absence, but at this time, they only have 23 items listed. I guess Ebay had a change of heart after they saw how many bids he has on his on auction website. Looks like this guy has the bull by the horns as far as his website is concerned, I hope he takes the ball and runs with it and tells Ebay where to go. I wonder if the Tiffany Company knows Ebay only goes after the smaller fish, while letting the bigger fish ( Such as Bargainland with a 90.4% rating) keep on selling. That sure wouldn't look to good in court.
This is what happens when your company gets so large that you start forgetting about the smaller people who help get you there. Ebay should do all in their power to make ensure that whatever issue you have whether its their fault or yours is fixed. .8 cents they are making an issue out .8 cents and they can get away with this because there really isnt a large enough competitor where you could go and give them your own business. Customer service will be the death or breath of some companies and the ones who this will always be prosperous.
Bargainland has there own auction website now www.Bargainland.net, just opened yesterday, and the dude has BIDS all over the place, I CAN'T BELIEVE IT!!! Is this going to be the next Ebay?? Bargainland is a GREAT name, and would be an excellent foundation upon which to build a successful online auction business similar to Ebay. I don't know if he's going to allow other people to sell on his site, but it doesn't look like he needs Ebay anymore.. Maybe I'll buy stock in the company..LOL
This is the note the jack asses at ebay sent out to ebayers. reads similar to this.
It is important to note that the restriction you encountered was not
directed specifically to your account but rather a site-wide initiative
that we've implemented. As such, all sellers that sell brand-name items
on our site were faced with this restriction at one time or another.
This restriction will remain on your account at this time.
We're unfortunately not able to be more specific at this point as to the
precise types of goods, timeframes or listing amounts that will be
affected by these initiatives. We want to maintain flexibility to adapt
our initiatives to maximize their effectiveness, and also prevent
fraudsters from easily evading them.
Thank you for your time.
after reading the above note im sure you see what I see. They wont give any timeframes or reasoning. we are effed!
The crooks at ebay are at it big time at ruining lives. I cant sell. im sittong on about $10,000 worth of merchandise. I could be ruined by this. Lord help me.
also BARAGINLAND AND ANOTHER BIG SELLER HAVE BEEN KICKED OFF SAYS A GOOD SOURCE. OR THEY WILL CREATE NEW NAMES AND PICK UP WHERE THEY LEFT OFF.
I AM POWER SELLER WITH 99%+ FEEDBACK ON EBAY.
I have a restriction they said would last 30 days for something they said was lower 5% of customer satisfaction which is bull. THEY HAVE NO RHYME OR REASON!TRUST AND SAFETY (EBAY POLICE) IS A JOKE EVEN WHEN THEY ANSWER IT IS A MISLEADING OR AMBIGUOUS REASON WHY YOU ARE RESTRICTED! they need clear cut reasoning of violations and number of times,etc. listed on ebay website not just some ghost making decisions! I sell name brand items everyday for 7 years and even I can be fooled from time to time and im an expert on quality and brand names. I even improved my customer satisfaction just like they asked. STILL NOTHING!
It is now 50 days and restriction is not lifted. I normally have 50 items listed average.
It went from letting me list 15 items a day, then 10, now NOTHING In a matter of a 2 week period. EBAY WILL NOT LET ME LIST NOTHING! Now the excuse is for something happened in may(already punished for in May) apparently listed some jeans that are not allowed on ebay. 1 pair of jeans! 5 years and 4 negatives. Only 4 negatives! Get ready because ebay is going to die. Ebay is sabotaging us so OUR POWERSELLER rating will disapper. They know if you cant sell you will lose POWERSELLER RATING AND THEN THEY CAN SUSPEND YOU FOR GOOD. WE NEED LAWYERS! And get this NEWS JUST IN! EBAYS 3RD LARGEST SELLER BARGAINLAND IS NOW GONE! NOT 1 ITEM LISTED AS OF THIS MORNING JULY31 2007. THIS IS BIG BECAUSE BARGAINLAND HAS BEEN ABLE TO OPERATE WITHOUT RESTRICTIONS WITH 26,000+ NEGATIVES. IM SURE THAT PUTS THEM IN LOWEST PERCENT OF EBAY SELLERS BUT EBAY HAS BEEN THEIR WHORE FOR SOME TIME NOW. THEY PAY $1,000,000+ in fees. GET READY BECAUSE THIS IS A SHAKEOUT OF THE BIGGEST KIND IF BARGAINLAND IS GONE. Amazon will see me more and overstock.COM The Louis VUITTON and Tiffany Lawsuits have put some fire under there as-ses!
Correcting my typo below:
Ebay does not make BUYERS get verified to sign up as a BUYER.
Thanks.
I have been thru just about every scenario w/Ebay that I have read on this thread, so I won't rant on about anything in particular. Ebay is a socialistic business practice, and amounts to nothing more than legalized racketeering. End of story.
Here's the easiest and best way (I know of) to fight back. It isn't much, but it will put a smile of satisfaction on your face, nonetheless:
Now...
Ebay makes sellers (who pay the bills) register and get confirmed (ID, verifying address, bank info, etc).
Ebay DOES NOT make buyers (who are no profit for Ebay) do anything to register as a seller. Heck, you can put ALL false info into the application, and it works fine!
Do this:
Sign up for new bogus buyer accounts regularly, and wreak havok on the Ebay site, with messages to buyers, false bids, retractions, non-payments, false accusation about selling violations, etc. Ya know, the same shit that EBAY has allowed buyers to do to us for years. Do it every day, as many times as you can. Make a new buyer username every day or so, to keep Ebay off track, and use that username to continue harassing the system. One point, you SHOULD use a free IP anonymizer so Ebay cannot track where you are doing all this from. Those programs are small, and can be gotten free on the web.
If you are or have quit the Ebay scam system anyway, who cares about doing this. Fight fire WITH fire!
SIMPLE SOLUTION!!!! To deal with this Baloney 95% or less feedback crap.. We as sellers could form a bidding group.. Would need at least 50 to 100 people... When ever a seller gets tagged by Ebay the seller will list something simple like a picture of there toaster.. List an opening bid of 1 cent.. Quantity of lets say 50 pictures.. We all in the group in this case 50 bidders each bid on one of the pictures... List for 3 days after the end we ALL leave SUPER POSITIVE feedback.. ALL the seller has to do is Email a picture of the toaster to all the bidders... At most the seller will have to pay $10 to $20 bucks to get a big boost to there feedback.... The bidders of course never really have to pay and even if they did its only 1 CENTS.......
We would need to form a SELLERS UNION.... If enough sellers join we could collect fees to hire legal representation to tie Ebay up in court and hurt there pocket book... PLUS when word would get out it would hurt there stock price...
ebay is nothing more than a haven for scamming bidders to playfully bid with no intent to pay for fun, why they do this? well they simply have nothing better to do. classic example, 20 items sold over a period of 1 month, not a single person paid, they were basically competing sellers jacking my item listings. so then they complain to ebay, ebay suspends my account for absolutely nothing, and then expects me to pay them for the item listings, regardless of the bidder paying, this is pure and simple criminal misconduct via illegally overbilling , I am simply waiting for a paper bill for the fees they are not due, so I can file a criminal complaint in federal court.
I'm another victim of eBay. Have had a problem for 5 days now and after 3 live help sessons and 2 emails I get an email to describe the problem in detail. Have already done this 5 times. My problem is: Everything works on eBay but I can't list. I get a message I get is SELL, This feature temporarily unavailable then it tells you to press continue, brings you back to the first page and them the round robin starts. I have been told there are techs working on it, engineers working on it and then I get this back to go email. I have been on eBay about 6 years, have 100% possitive on 943 sales. Anybody got any suggestions?
Barbara
I was under the impression it was against the law to sell boot leg cd movies. Or copied movies.
I purchased a cd and was unaware that the cd was a poor copy or a boot leg.
What gives with eBay allowing this trash!
The talked about lawsuits from Louis Vuitton and Tiffany have put pressure on ebay to do SOMETHING. That SOMETHING IS BOTHERING, Harassing Honest sellers and pushing us away. as of today I have 99%+ feedback AND STILL ON SUSPENSION. in the meanitime the big sellers get 1,00 negatives a month and operate without interruption from ebay. ITS A SLAP IN THE FACE AND I HAVE A DEEP DISDAIN For ebay at this time. I will soon be having conversations with LV, Nightline, Dateline,Polo,Lacoste and rest of the big brands about ebays mess because im going to help them bring them to their knees. The day will come when they have to answer to this mess they have created. Congress and Senate and all lawmakers will be involved and make a level playing field. The unclear rules sucks.
Thanks for all the reports here - it all confirms the reports I've heard from friends that Ebay is one step above the Nigerian estate scammers. I've been getting alot of fake messages claiming my Ebay and Paypal accounts are suspended due to whatever, well I've never had accounts with either and have you noticed that like those sleazy outfits that sell anti-virus for your PC, Ebay doesn't accept email from the public? You have to register as a captive subject to their endless terms and conditions before they'll accept email. Why doesnt the FTC or some other government agency go after that as an unfair anti-consumer practice? So I get email from alleged Ebay and Paypal and just delete it since unlike honest companies, these outfits have no interest in protecting their reputations, that would require some trace element of business ethics or honesty, obviously traits that are antithetical to the Ebay concept.
timeticking
email me at spiraldancer517@hotmail.com I have the same problem and trust and saftey is being squirrely as hell about why.
My current experience is with a Buy It Now "Buyer" who would not respond to emails or pay in over a week. The horrid/evil Dispute policy means waiting over 2 weeks - just so I can try to not pay Ebay's fat cut - not to resolve ANYTHING! The POS sociopath "Buyer" will continue to be an Ebay member in good standing. When I issue Negative Feedback, I will almost certainly receive Negative Feedback in return for being an honest attempted "Seller". It's been the same the MANY times that I've been a victim of the widespread fraud on Ebay as a Buyer - If one issues Negative Feedback against a criminal fraud Seller, one receives Negative Feedback in return for just trying to be an honest Buyer. Ebay takes NO responsibility for anything - only WAY too much money from Sellers. I PRAY for the day they become an insignificant bad memory with market share lost to decent competitor! Truly EVIL people!!!
im trying wagglepop next week to se how it goes
it looks a little like ebay.i have a perfect feedback
scorebut my relationship with ebay is starting to
fall apart. they will not explain why they removed my
listings.here is the response from cs
(Due to security concerns, I'm unable to share with you the specific
criteria that we used to make this decision. We keep this informational
confidential, to prevent potential misuse.)
what ever that means. SO I WILL GIVE (WAGGLEPOP) A SHOT
keep in mind that if you are large seller paying thousands in fees ebay will give you a free pass and you can rob, steal and cheat people all you want and ebay will not stop you as long as you keep those big fees coming in to them. ebay/paypal are prostitutes to the big sellers. They are not interested in part timers or sellers that have a thousand feedbacks. thats why they are so hard on small sellers they are squeezing us out. they are courting larger liquidators and people like sharper image and others so they can sell their high number of broken ass store returns. look at all the negatives these high volume sellers have, customer service is nonexistent. they can sell you a pile of junk and run away with yr money. and ebay allows this. if you (small seller) break one rule your ass is grass. you get the idea?
Ebay totally sucks - they have zero customer service yet charge high fees for posting. Then they double screw you with their pay pal fees.
I just keep away from them
I cant possibly be in lower 2% of buyer satisfaction with over 99% feedback.
ebay needs new mathematicians because thats the biggest bullshyt I ever heard. we have to get organize and hit them where it hurts. feel free to contact me with ideas so we can rally thousands of us against this trashy ebay company who betrayed those who helped them grow into a global company. and paypal just as trashy.
Read the new ebay restriction letter that is on page when they limit you. read this trash below. Keep in mind we are over 99% feedback right now for over 4 years. Bargainland and others have 90% or below and thousands of negatives with no limitations. read below the b/s they put on our page. and believe me we cant list more than 10 items right now. for 30 days I have been fkd! ebay can go to helll. read below for yourself!
eBay requires sellers to maintain minimum standards in buyer satisfaction. Our goal is to ensure that the marketplace is a safe and reputable place for our community to buy and sell.
When a seller lists an item and a buyer places a winning bid for that item, they have formed a contract. When a seller fails to fulfill the obligation in their contract, they are in violation of eBay's Seller Non-Performance policy . If more than 5% of a seller's buyers are dissatisfied, as measured by negative and neutral Feedback left or Item Not Received complaints, the seller is in violation of the Seller Non-Performance policy. It is important for you to understand the following information regarding your performance:
Based upon inputs from the buyers over the past 90 days, your level of performance resulted in >5% buyer dissatisfaction. This account falls into the bottom 2% of all eBay sellers with regard to buyer satisfaction.
Buyer dissatisfaction may be caused by such things as:
Item not received
Item significantly not as described
Item shipped late or packaged poorly
Inadequate communication with buyer
As a result, your allowable dollar sales have been reduced by 25%, based on your past 3-month average dollar sales volume.
eBay will continue to evaluate your account on a monthly basis. Restrictions will not be lifted unless your buyer dissatisfaction rate is brought below 5%. Please note that failure to reach this level within four months will result in the suspension of your account(s).
Significant improvements to your customer satisfaction must be seen in order for us to consider reinstating full selling privileges. Please note that should these improvements not occur, eBay may be required to take further action.
If you require assistance with this matter, please contact Customer Support.
Here's some steps you can take now:
• View emails sent from eBay in My Messages
• See all open disputes in the Dispute Console
• Learn more about the Item Not Received or Significantly Not as Described Process
• Learn more about Mutual Feedback Withdrawal
EBAY SUCKS!!!!!!!!!! They are the puppet masters pulling the strings. Watch out! They can cut those strings at any time and laugh at you on your way down. They suspend for no reason, limit seller accounts for stupid reasons that they make up, and let the stalkers of ebay harass you to death with no help at all!!
eBay is out of control, them and their extortionist sister company PayPal. What is the story with me not being able to withdraw MY money out of my PayPal account. Oh, can't withdraw more than $500 per month...excuse me? It's my money. I just started the process of closing my ebay account. Of course it'll take up to 180 days to close...180 days? What the? They close a listing of mine stating that it was copyright infringment without getting any details from me. I had store bought Six Million Dollar Man DVDs listed for sale that had been generated from original VHS (since you can't buy them on DVD, at least in the US). The DVDs were not copies, I purchased them and then decided to sell them. No questions from ebay, they just closed the listing. What a bunch of... okay I'm getting pissed off here so I'll shut up. ebay sucks! Incidentally, I had a similar situation to the article by Mr. Epstein. Only mine was over two cents. Long story but I had ebay fees of $1.37 and for some reason they only charged my CC $1.35. Mine was on an account that had been active for more than two years, so there wasn't any of that "auto payment hasn't kicked in yet" crap. They then proceded to suspend my account. I couldn't get them to charge the 2 cents. I sent numerous emails and even found their business address and sent a snail mail. I couldn't get them to charge the two cents. I had to close my account and reopen it.
ebay cares about nothing but thenselves. http://www.pugster.org/bad-ebay-bad-vero/ Many people thrown away (we are trash to them) by feebay are moving over to ioffer. Not all of it is junk. Many sellers are from the US. You have to weed through the stuff...but than you do at feebay too. There are some many, many fakes there. You just think they are not... beacause it is the almighty feebay. You can't get ripped there....right lol
Give ioffer and some of the other sites a chance buyers.
I've been selling on eBay since 1998, have 2 negs on 5500 positive feedbacks so will be at 99.9% forever! Had to file an NPB report on a non paying bidder (no contact whatsoever, after 8-9 days after end of auction). Bidder paid 2 days later, I mailed item next day, closed NPB, bidder left crummy feedback that brought my detailed ratings down. I emailed bidder and said Hey! That wasn't nice, I did everything right on my end, reminded bidder I hadn't left feedback for them yet. Dumb of me, as I never leave neg FB unless there is NO contact AND no payment, but I was ticked because they were the screwup, and then left retaliatory feedback when I didn't do anything to hurt their rating. Anyway, bidder gets bee up ass, opens another ID (same day as bidder changes 1st ID, both are in Tennessee, new 0 FB ID is suddenly bidding on this user's own auctions), uses it to bid up and pop all my bids on 8 consecutive items before I happen to catch and block them! I cancelled bids, closed the auctions sucessfully to real bidders, reported "fraudulent bidder interferring in auctions" (big no no according to eBay), got an email they'd look into it, then saw the bidder's own auctions go off with the fake new ID "winning" them all, and get immediately relisted! Told eBay about the blatant shill bidding, supposedly they see it as a "serious offense", they emailed that they take it seriously, then emailed me that they had taken care of it, but nothing has changed. Both IDs still functional, didn't even close any of the auctions! So they are full of S**T! I have over 5,000 positive FBs to this bimbo's 130 over 7 years, and she could nail me again with a new ID, so now I have to watch out even more for 0 feedback bidders. Me being the one with good feedback and history that they actually make money off of (15% of every transaction counting huge PayPal chunks) will take the dings probably; with not even a slap on the wrist for the person committing the offenses. So they let the bad guys play for free with no penalties, then suspend the good guys with no explanation??! What the F is up with that? I need to do this business to make the little bit that helps cover my art supplies and pay my rent, but have to be worried that I will get fucked over and kicked off... because of some psycho bitch or who knows what else. I am thinking of going over to Amazon at least for my books, as eBay owns half.com and has destroyed it as well. Google Auctions would be an excellent thing, I would hop on board ASAP!!!!
I went to my eBAY account for the first time in months yesterday and ever since have been wondering what would be a good way to point out to someone that many things are not right.
But really there is no other way to put it other than the way you did in the above title.
The whole experience sucked!
I have since received countless email spams and once again searched and searched without finding an auction that promted me to buy anything.
Too many scams. Too many knockoffs from Shanghai. Too many prices higher than almost anywhere else online!
And what sucked even more than that was remembering that just one or two years ago I had a certain pride in being a part of the eBAY community and maintaining 100%excellent feedback.
What the heck has happened over there? Or maybe a better question is what has not happened!
It's like they have traded substance for sham over there.
Somebody better start making changes and moving in new directions or I am afraid we will see that once great giant collapse.
Very sad to see what was once an innovative company looking so tired and flat these days.
Yes... as much as I hate to say it and for reasons different than what you stated I have to agree with you. Today's eBAY sucks!
iOffer is full of dodgy sellers who either don't send stuff you buy, or try selling illegal items. If you report these things to iOffer, they turn a blind eye and just let it keep happenning.
this board is really taking off. im urging everyone to keep in touch so we can bring ebay to its knees.
I have 7 items listed right now and usually have over 100 listed. they have some sort of restriction on me too for poor customer satisfaction. I have 400 positives with 4 negs. got negs for poor packing(customer says shirt was stuffed in box..thats laughable because shirt was new and in original packaging and has to be ironed anyway..lol) im over 99.1% feedback strong!
I did check on BARGAINLAND and that seller has 90% feedback with a whopping 25,000 negatives. its funny at first until you realize they can do what they want with no restrictions and we get fukd at every turn. I can pay the fees while they restrict me. its cut throat and damaging to any seller and they are squeezing out us small sellers so that big players only get ebay platform. get ready to fight these suckers and they will be exposed to the world they are devil. I am forming a myspace page on their asses so join me to bring them down. I urge amazon and google to help us with easier format to sell. someone who appreciates us.
We used to sell on eBay (evilbay). The fees have gotten to a staggering point in which it just does not make sense unless it is easy to sell. Last month eBay did away with the easy listing of the old forms. There was nothing wrong with them. Now the flow of the new form is garbage. They wasted thier time and we will do our best to not sell on eBay anymore. HINT HINT If someone where to set up an auction service that was based on the old forms and have it secure they would make a killing...
Yeah, about that. I too sold an item on ebay, shipped it DHL, confirmed the customers address with DHL. DHL could not deliver because she was not home. I spoke directly to the Driver who make 3 attempts and left notes with his Cell NUMBER! She left me a negative feedback and said that I Ripped her off. I refunded her money and offered proof to Ebay regarding DHL. The only thing Ebay was interested in was her refund, they dont give a horses ass about my feedback. FUCK EBAY!
always get yr money out of paypal as soon as possible. if they ever suspend yr account you better run for yr life because you will send out the items and they will freeze yr account. you will be out of the money and the product. screwed like the rest of us. Paypal has over $5,000 of my money right now and wont release. disaster in my bank account and my life. They even suspended my girlfriends account and my cousins and billed them for any supposed outstanding fees and collections fees. its a disaster and I hate them both ebay/paypal . any lawsuits please leave email. im ready and willing.
Ebay customer service is non existent. you will get a form letter in a canned response when something goes wrong and it will you are EFFED! If they suspend you and ask you for more information to get reinstated you never will. if they ask for yr credit card info etc..it is for them to protect themselves from you. they will never turn your account on again. always delete your cookies on your computer because thats how they track you if you use another id. if they associate your name, same address, credit card, your wife, anyone with same last name, or anything close they will suspend any account you open. if you open another account just to make some money from all the money the froze from you just lets someone you know open another account and use a name unlike yours and never use same bank accounts or credit cards.
Ebay really needs to die. I have over 300 feedbacks on ebay. Yet I have been restricted from selling more than 10 items at a time. I normally have 50-100 items listed. they claim we are bottom 2% of all ebay listings. thats bull because just check id Bargainland and other names on ebay that has thousands of negatives. Look up seller id BARGAINLAND and laugh at how many negatives they have (24,000 at last count). they have no restrictions or anything and my feedback is better but I have restrictions. its a joke.they can do what they want and GET AWAY WITH IT. EBAY Sells their souls to sellers that pay most fees. they harass us smaller sellers. ebay is going to die. Google please create a similar system so we can show ebay they cant do this to people. paypal is another story. at last count paypal has frozen over $4000 from us that we cannot get out of the bank.. thats over four thousand dollars frozen and who can help us? God himself has to get in on this one. Ebay/paypal is a mess. Amazon is better and amazon puts your money directly into your account and so are many other auction sites. They are gaining ground on ebay and ebay will notice loss of revenue very soon. please let me know of any lawsuits because im all in. im a great researcher and I have a lot of horror stories from people that will help the cause. Ebay/paypal is ruining families with their cut-throat tactics. I heard horror stories with over $10,000 frozen in paypal accounts to never get it back. The lawsuits must begin soon against these crooks at ebay/paypal.
Me again, I noticed another post which reminded me of something else. They seem to have a nice scam going where they double charge and mess with the percentages (this pertains to sellers only). Is there anything we can do??? Furthermore, the best revenge is to dump Ebay and use another site. Does anyone have suggestions for me? I specialize in Natural Treatments and Therapies. I sell supplies such as essential oils and rare precious flower oils, herbs, and all natural source items like fixed oils, emollients, butters, soap bases, clays, waxes, oil burners, noveltly items, etc. The main part of my business is ALL NATURAL THERAPIES AND SKIN CARE. I CURE EVERYTHING FROM ACNE TO ANTI-AGING TO PSORIASIS AND ECZEMA USING ALL NATURAL, SAFE INGREDIENTS. I need an auction site that would have a following interested in these typess of things. I BEG YOU ALL, PLEASE HELP ME FIND A PLACE TO AUCTION WHILE I WORK ON MY WEBSITE! I AM A HURRICANE KATRINA VICTIM AND I NEED ALL THE MONEY I CAN GET SINCE I GOT SCREWED BY OUR GOVERNMENT. I welcome any help and suggestions and I will even send you some samples as a thank you gift if you can lead me in the right direction. I am open to any suggestions. Please write, my email follows... ~~~~ JACKIE (NaturesKisses4u@yahoo.com)
EBAY SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!
Hello Friend! This sounds IDENTICAL to what I've been going through with Ebay for YEARS. I would have dumped them a long time ago but there is no other site that is as competitive. I use Ebay only to find new customers for my business (which has nothing to do with Ebay) and make a few bucks. They have done to me what they have done to you so I will not reiterate it. They don't even send a warning. They are very quick to shut down your account but then they take a month to get it fixed, if they fix it at all. WE MUST ALL BAND TOGETHER AND SUPPORT ANOTHER AUCTION SITE!!!! ANY SUGGESTIONS? I checked out EBid but it's not that user friendly and I'm not confident that it's getting much exposure. My website is under construction but please email me at NaturesKisses4u@yahoo.com
I welcome anyone who has any ideas.
~Jackie
"You can't complain about the customer service at ebay.....because there isn't any".
Stupidity abounds here! If I didn't know better, I would think the federal government was running the company?!?!?!
One of the best situations I experienced with this site is when they 'suspended' MY account because the so-called high bidder did not pay. I appropriately posted neagative feedback, the buyer claimed I never delivered the item which he never paid for and ebay only fter a dozen or so pleading emails deciided to re-instate my account IF I "promised" not to do it again.... DO WHAT AGAIN???? sell an item on ebay and EXPECT TO BE PAID????
There was about 4 steps they asked me to go thru to "prove" I am me. That's when I decided to take another tact. As they say... you have to fight fire with fire, right?
If anyone has any ways they were able to circumvent all the ridiclous crap and nonsense at ebay.... PLEASE LET ME KNOW!
additional info to my previous message...
once an eBay seller get the very first removal notice with some kind of ridiculous excuses, it is a sign to that seller, "you better watch out..."
>> Ron L. wrote:
>> Ebay & their little bitch Paypal who I hate even more
>> than Ebay are corrupt and should be under investigation.
>> What else is there to say.
****
I have to let you know that eBay is corrupt. A friend of mine who is a powerseller told me that if you know somebody who work in eBay, you can enjoy a trouble-free business with only one exception - listing cancelled by VeRO's request.
You know what, eBay people know very well the market, what sells good, what is the profit margin of a particular item. Instead of using their own staff member account to do big business (ebay let them do business to expericence eBay life, but with some kind of restrictions), some corrupt staff members go through 3rd party (his/her friends or relatives)...
If you try to sell something unique, as long as they can be found in the market, within 1 month, you see competitors joined in AND after a while, you start getting harrasments...
Monday: listing removed due to word spamming (whether it's true or not)
Next Saturday: listing removed due to too much shipping fee (whether it's true or not)
Later: due to repeat offence , your account suspended.
In another case, if you try to sell something at a competitive price and affect some "VIP" seller's benefit, you are asking for trouble...
I HAVE BEEN AN ebay MEMBER FOR YEARS.
recently i tried sell a laptop 3 times.
each time the item recieved a flood of spoof emails.
then at end of auction a flood of outrageous bids.
after close of auction ,.ebay cancelled sale,.informing me the winning bidder was a hijacked id.
they also said i couldnt just relist,i would have to start all over each time.
each time i recieved fake email i sent it to security.
automated response from company each time and some not even relevant.
2nd and third time i tried to sell i asked them to watch end of sale for the scammers,.,..nothin no help no reply.
security is asleep at ebay/paypal
scammers wont let me sell laptop,.,..,they keep phishing for
my email info,.,.i think because it relates to paypal account info,.
i think EBAY is doomed,.,.never seen it this bad
bob
Ebay and Paypal both suck. I had repaid a person some money I borrowed from them via Paypal over 2 months ago. Of course, I had an ongoing dispute with a customer over an audio system that they received but claimed was not working. I told them to send system back for a refund but they didn't. I did what paypal asked but the other person got the got the system plus $2000. Now, I am out both. Anyway, because that made my account negative they went back 2 months and took every payment I made to these people back and never put it back into my account and caused their account to go negative and limited both of our accounts. They did nothing wrong and had no complaints whatsoever. Paypal is saying it is like writing a bad check but what bank goes back 2 months or more and reverses funds to clear up a debt that occured today. Then I get my mother in law to foward my friend some money to help cover until paypal decides to release money (if they do decide)from her account (paypal told us to do it this way) and for my friend to hit refund on all these transactions and at least then they would re-instate his account. They did not nor did the refunds show up in my account. My friend called paypal again and of course say that they don't know why we were told that and they they would be keeping the money and we would not be getting this money back (which is illegal and they will be getting sued over this). And, get this, they then limit my mother in laws account. Who has never had a dispute on her account. Then I get up this morning and ebay has suspended her account with them. She has a 100% feedback and had items that need to be shipped today. We cannot get to those items to ship them because we don't know who got what or where it is to go. This now will make things worse because now she is going to look like a fraud because she was paid for the items but can't ship them because she does not have the information and ebay will not help. After I get all this cleared up I will never use paypal or ebay again and will advise others of the same.
I had the same thing happen to my company, But a year later after canceling my account with ebay, I get a thank you for your payment email stateing a 800.00 draft is taken from my bank account.And I no loner used the account. My bank had to do an investigation against ebay to get my money back. Via ebay and paypal. I called both company every day for weeks trying to find out what happened and none of them could tell me anything. After the bank determined that it was ebay.I then got my money back. Ebay is a crappy site
is there any another site like Ebay?????
people, come together to ban eBay, use internet, media. whatever....
life gose up and gose down, u know. I feel that eBay will go to bankcrupt soon. it already failed in japan and China. 2 very big market. eBay deserve it. I wish ebay dispear forever.
my account was suspended for many time for very strange reason. what the f***, my account was suspended again for the same reason. my account was re-activaed after I mail reinstatement application to eBay office. everything looks fine, but this account was suspended for the same f***king reason. What thos motherf***king ebay staff do, they just eat shits.....i just sold several of my stuff, but now nongthing!!! and charge me fees. what a f*****!
There should be a free auction side soon, only charge user when transactions are successfully made. ebay is too greedy. that slut Whiteman should be shoot, death penaty!!! and all of her families!!!
HELLO ALL,I was suspended from ebay+got an employee sacked!!!(aaawww you are throwing flowers thank you lmao)i finally got them to admit to the negative feedback tariff+tell me that mine is a whoppin 1/400th that of a "normal" ebayer
eg-i get 0.1% point for every 400 positives i get in a row-all unique!!!! a complete joke-ALL DESIGNED 2 SCARE THE EBAYER INTO LISTING/BUYING MORE 2 ATTAIN THE 100% F/B.
Anyhoo-i was on the discussion board+some others were asking how on earth you can have 99.7%(how you can have a point something)if you get 1 for pos- -1 for neg+nuffin forneutral,how can there be a point-answer there is a tariff for all under 100%.
the key is the state of account at the time of aqquiring the first negative....
i was suspended pending a 30 day inquiry-no reason-no suspended for what?
i immediately emailed the lady at ebay i had got the info off-no longer employed by ebay-WHY DID THEY TELL ME THAT???Yes i addressed it to: for the attention of ******** ******* having done this before+got the bog standard reply,there was no reason to tell me this at all.only to be the smarmy slug type creech they are (eeeeww lol)
i do know that watchdog(uk)tv program are gathering a file +want as many emails from suspended+disgruntled members.Ebay claim not to be an auction site-therefore the paying members "own" the site+should run it too(TO AN EXTENT)THERE ARE 56 OTHER AUCTION SITES OUT THERE-IF AS THE SITES SAY THERE ARE OVER 100.000 SUSPENDED WORLDWIDE-THEN THERES SOMEWHERE TO GO.NOT SURE IF U CAN LINK HERE DUNT WANNA GET TOLD ORF BUT GOOGLE ONLINE AUCTIONS+YOULL GET A LIST.
QUESTION:
HOW MANY BLOGGERS THINK THAT EBAY HAVE A NICE PLUSH OFFICE WITH ROWS OF PC`S+PERFECT TRACEYS AT SAID PC`S,READY TO ADDRESS THE PROBLEMS OF THE 10 MILLION(YEH RIGHT) EBAY MEMBERS???
HOW MANY BLOGGERS THINK THAT THE PRE WRITTEN GARBAGE REPLY YOU GET FROM YOUR HARD WRITTEN EMAIL TO EBAY,COMES FROM SOMEONE LIKE YOU?? SAT AT HOME AN "EBAYER" ??
EBAY HAVE AN ORROFICE (SORRY) IN CALIFORNIA+PAYPAL IN IRELAND+SHORTLY LUXEMBOURG-BOTH BANK IN THE ISLE OF MAN!!(YET THEY CHARGE VAT+12 P FER A LOUSY PIC(USE AUCTIVA IF U R ON EBAY ITS FREE).THERE IS NO REGISTERED OFFICE IN ENGLAND.SIMPLE FACT IS ID BE 2 SCARED 2 USE MY ACCOUNT NOW LOL
ONE THING-THERE ARE A PLETHORA OF SADDOS WHO CLAIM TO GET YOU ON EBAY NO PROBS-THERE ARE ONE OR TWO GOOD ONES-BUT NOTHIN IS FOOLPROOF,THE AUCTION HELP IS GOOD+THERE IS A USA ONE THAT HAS DIFFERENT RATES FOR DIFFERENT LEVELS-PAYPAL VERIFIED/START WITH+FEEDBACK ETC ETC these are ok but require diligence +track covereing.the only real mystery is with sooooo many bad ebay stories people are too lazy to look elsewhere-i mean u dont buy a stereo in morlings do ya? u dont buy drugs from boot!! have fun peeps :)
Here is a nice one for you,
We purchased large quantity of RL Polo shirts from one of eBay's power sellers, who lists daily and sells the same shirts on Ebay. So, what do you know...Ebay suspended my account stating "abusing eBay" treating me like a criminal. And....charging fees they never provided service for. Listen eBay, you will see my money when you see your AH without a mirror.
Fact: more than 95% of all clothes and accessories sold on ebay are FAKES. Ebay is now considered the biggest market of counterfeited goods. Anyone who sales large quantities of NWT items is knowingly sells (with Ebay's ble$$ing) counterfeits. Ebay would have never become the giant that they are without this fake market!!!
I heard a horror story about someone who sold a late model foreign car transmission on eBay for about $3,000 to a buyer in "As-Is" condition and the buyer simply filed a dispute and said there was some kind of problem with it AFTER payment was made through Pay Pal. Pay Pal then seized the money right back out of the sellers bank account. Now the buyer STILL HAS possession of the transmission (because the buyer refused to ship it back to the seller), the buyer ALSO HAS his original money back, so the seller has NO transmission to re-sell and NO money for it either. Yes I'd say eBay AND PayPal REALLY SUCK. It's the wonder anyone would ever do ANY business with either one of them at all. I know I am 100% done even though I've never been ripped off yet and this way I never will. :)
CLASS ACTION SUIT TIME
All I have to say is I was a member for 7 years with over 4000 feedbacks and a 99.8% seller rating. I was kicked out permanently and I am left wondering what I did. Customer service? power seller account manager? ... Yup, worthless! ........ Ebay & their little bitch Paypal who I hate even more than Ebay are corrupt and should be under investigation. What else is there to say. Google auctions! Please!!!!!!
You bet Ebay sucks!! I have been customer service for 6 years, and my companies would have been shut down with such non-existent customer service. I cannot get a hold of a live person at Ebay to explain my situation. I do not have time for endless e-mails, I want to speak with a live person. I did a buy-it-now, and the vendor would not accept my valid credit card; I only have one. The transaction was never completed, so I went to a different vendor and my credit card info. went right through. I was told to send an e-mail to the other vendor who claims I owe them money explaining everything and they never responded. Now Ebay has given me an unpaid item strike! SCREW THEM!! I will NEVER use Ebay for anything ever again. My credit is excellent and I don't need their lying bullshit!!!
i am leaving ebay cos they are crooks, big time.
ebay are totally dishonest and i implore them to call me to court so i can show the entire world of simple, honest, would be , duckers, divers and traders whata big bunch ofshisters they really are. yes , ebay , pick up the challenge and lets go goliath cos david iswaiting to slay you. its all on record, and masses of it.sadbunch of shisters!!!!john and going elsewhere
wheredo you want me to begin. i haveso much "held on record" evidence of collusion , shiling , and other various nefarious offences against ebay and "governmentauctions", (usa).i have made many complaints to ebay, most of which were"sort of answered".. i venture to suggest that ebay arein collusion, profiting and generally rigging the wholeset up. iam prepared to give anyone the prima facia evidence in the hopethat they will "kick arse". do the worlda favourand free us of theseparasites.
john
Ebay sucks, period! I have been selling on ebay for sometime and they've done every possible unfair things to me hiding in the "ebay policy" veil. My account has been suspend, restricted, watched numerous times. But because I've done nothing wrong, it is always reinstated. But of course I've lost business in the days, months they suspended me. All the suspension reasons they can think of they did to me. EVIL!
Suspend due to late fees - even though I have PayPal autopay
Circumventions of ebay fees - wtf? my pictures have my websites logo to prevent photo theft!
And now I am restricted because of seller non perfomance policy. What?
Basically I was told that my 600+ positive feedback and 99% rating is not good enough. First they tell me that my account is restricted for 14 days. I complained and asked them what the reason is. Because I believe that this non performance policy does not apply to me. All my disputes were opened by me due to non payers! I have not recieve a dispute or complaint from buyers.
The answer I got -automated email! Now they tell me that my account is restricted for 30 days! Sh*T!
I've had it with ebay! I've closed my ebay shop. I've now registered with other auction sites - onlineauction.com , webidz.com , bidorbuy.com and now I've also registred with moneybookers.
Ebay works for you. You pay them. They provide a service. They restrict you? Then they are in breach of contract for not providing the service. Restrict payment. Withhold payment as satisfactory service is not being rendered. Simply withhold payment to ebay until they have, what YOU perceive to be, a better than 95% approval rating. I suggest everyone who is dissatisfied with ebay do this. Who ever heard of a world class company that refuses to give phone support to it general customers? Ebay is not paying you! You are paying them! Again, they work for you!
I have used ebay for two years buying and selling. i even made it up to powerseller. 125 + feedbacks 100% feedback.. They shut me down because of trademark violations. I sold cloths on ebay and have sold hundreds of items never any problems. One day ebay removes all my listings cancels my account and the next day paypal was frozen. They say they are holding my money 180 days to insure they dont have to pay any money back because of my ebay account being shut down. In two days i lost my lively hood with ebay and all my money through paypal. And of course the only thing anyone could say was sorry 180 days. Fuck them I started a new site. www.ebay-sux.com all i need now is a auction site to put there. Anyone know where I can get a auction program cheap?
so here goes, i have this extra vhs tape, band new, dont have a vhs player, think i forgot what they look like. so i decide to sell it real cheap on ebay. lots of guarantees about how safe it is to sell on ebay. poof, item sold, buyer receives the item gives me a good review. hundreds of emails to ebay and hours on hold to ask, where the fuck is my money, nothing, but wait, ebay deducts fees from my paypal account. what the fuck, ebay sucks.
Agree with you guys, ebay is nothing but shit. i recently registered at ebay to buy and sell stuff. Well I bought few things now it was time to sell some and make some money. I went ahead and listed my notebook, every time i list the notebook at the end of listing winning bidder will say "unauthorized used of account" and my listing would get removed, very frustrating i listed my notebook 4 times, still didnt sell same thing. I report the buyers to ebay they say it is very likely that their account got hacked and took no action. then 5th time i listed and bidder saw my new id and tried to scam me i reported him to ebay, still ebay took no action instead, they suspended my account. That was surprise, i log in and here is the message i get "your eBay account has been suspended. eBay took this action after determining that your account was acting inconsistently with the letter or spirit of our policies.
You are prohibited from using eBay in any way. This includes using another existing account or registering a new account."
Now i dont know what is reason they suspended my account for? I tried emailing the "trust and safety" no response. I bought item worth $450 and paid for it, and ebay takes absolutely no action in helping completing the transaction. I have my fingers crossed, that i will get the item. I think we should stop using ebay and start using sites such as ubid. or any other. EBAY SUCKS!
Same story as yours. I ask you this, though. I go the the gas station and use my Pay)al card and it is posted to my account before I get home, but ePAY customer service says it takes 10 days to get a change made.
I say screw 'um. I was selling a line of tradsman/contractor tools and my sales were just starting to take off when they suspended me after attempting 2-unaUTHORIZED automatic payments from our bank account...You see I never signed up for automatic payments at all and had them remove the "auto ay" twice but this last time was the charm.
I am now selling directly to distributers and am also looking for a ossible better auction site.
e-Pay S-U-C-K-S with a capital sucks!!!!
Steve in Cleveland
I reported fraud against one of ebay's sellers. Ebay's "powerseller club" contacted me with the usual, canned, "Your report is importiant to us", BS. This was the first I knew this seller was a "powerseller". When I looked up "powerseller" on Ebay, To my horror I find, powersellers are allowed to get by with fraud 4 times in a 60 day period. That's only if they get caught and the charge proven. So, this seller could do the same to me 100's of times before anything actually done about it. Unbelievable!
I have used Ebay from several years without any problems like you have had. The only thing that they did to me was MAKE ME sign up for PayPal. I did this by giving them a bank account number that has $100 in it and then "FROZE" the account so there will be $100 in there until I stop using Ebay. PalPal is total bullshit!!!
Hello,
I'm glad I found this site, it's the first site to come up when you Google "Ebay Sucks"!
I have been a member of ebay since 1997, and today my account was suspended because I broke a rule that is new...I know, Happy 10 Year Anniversary! It was not a rule in 1997 when I joined.
They suspended my account for 2 weeks, ok, no big deal. The problem is that they canceled all of my listings (half of which were auctions and half fixed price) and did not refund my listing fees. Then they immediately turned around and INVITED me to list some fixed price auctions of which they had just canceled. In essence, getting 2 listing fees for each of these items, had I relisted them today. I said no thanks.
This is nothing more than theft. I pleaded my case saying it was a first time violation, but I have not heard back from them. Also, my husbands account was also suspended because we are related. Huh?? This makes no sense. So anyway, both of our accounts are suspended and they have taken fees for which they are not performing a service. I have changed my method of payment from Paypal to my credit card and plan to dispute their next charge.
What's another auction site, I'm ready to join!
You think your .08c is bad then maybe I shouldn't be so annoyed over .02c. I had paid them through paypal and because paypal holds funds for 10 days ebay charges another .02c while the funds are being held. I told them when I paid I paid the amount on the invoice and since you guys own paypal you already have my payment. The email I get back from customer service says they understand I am trying to make a payment and gives instructions on how to make a payment. Again I repeated my story. Again they send me the same email telling me how to make a payment. Last 2 emails I have asked if anyone on their staff reads or understands English ... obviously not a question they can answer as I haven't had any reply. Ebay's service is horrible and paypals is no better at all.
I had sold something on ebay once and put a tracking number on the item. Needless to say the item got stuck in a sorting station. After a couple of weeks the person that bought complained they didn't get the package so paypal just took the money out of my account and gave it back to them although I could prove it had been mailed and the post office said it was probably delivered but the postman forgot to scan on delivery. Since paypal was so quick to give the person their money back the post office couldn't get any answer from that person on whether they had taken delivery or not. After a lot of hassle I finally did get my money from the post office but how does paypal have a right to just debit your account.
Someone earlier suggested google have an online auction site. I second that suggestion totally. Ebay and Paypal are both scam companies.
inside eBay is very corrupted,
two years ago, well, i believe there were few guys inside eBay UK try to shut my business down because i was one of the very few sellers selling authentic items of a particular interest at that time.. it seems to me that those selling fakes have some kind of connection to some corrupted eBay internal staff members... to make my story short...
i got one of my item removed by Vero..
later i contacted the Vero and get an apologized email from them. they also notified ebay UK to request reinstatement of my listing and removed any black mark on my account..
ok, i got two emails from Vero, one is direct to me, one is to eBay UK cc copy to me...
45 min later, i get an email from eBay UK staff member A, saying that i may now relist the removed listing and sorry for the mistake blah blah blah..
to double confirm this, i send a seperate email to eBay UK, now staff member B replied me, saying, they never receive anything from Vero...
i try to email back twice...
staff member C replied, and threatening me if i get a complained from Vero again, they will shut me down forever..
i did relist my item and then never get removed because Vero didn't complain... however, my a/c was still suspended for another ridiculous reason..
i got my decent job now and i don't do ebay anymore..
I have more strange experience with eBay. I signed up on 19 Apr. 2007, buy one item and then on 9 May 2007, suddenly my account was suspended by eBay with reason that I was "Abusing eBay" But they didn't mention what's my faults. So, I asked eBay to mention waht's my actions that triggerred eBay to suspend my account. They never tell me my faults. I'm sure I'm doing nothing wrong or against the User Agreement. They say first that I sent SPAM. When I asked them which of my messages was SPAM, they answered that "We did not say that you are doing anything wrong". Even, they said "I hope you can appreciate the fact that we cannot tell you exactly what our internal policies are and what triggered us to temporarily suspend access to your account." Very good, eh? I asked them repeatedly to tell me what's my faults. And they answered repeatedly that "please understand that the exact criteria used to
take action on eBay accounts are proprietary in nature and can not be discussed due to security concerns." So, they can not tell me what's my faults. They only hide behind their internal policies and can not discussed it due to security concerns. Very smart, eh? But I'm still asked them the same question. One day, one Customer Service of eBay even answered: "As you may know, eBay is taking a tougher stand to prevent fraud on our site." So, this time they think I was doing FRAUD, so they suspend my account! Terrific.
Since the suspension, I can not doing anything in eBay. So, I asked the eBay CS to close my account because it's useless. And one CS reply: The eBay account in question is
currently under suspension. Until this matter is resolved, your account must remain open, albeit in a state of suspension.
So, they hang my account on the cloud!
Fyi, they asked me that if I want my account to be reinstatement, they asked me to fax them both of
the following:
- *Completed* Request for Reinstatement form (To be processed, the form
must include the User ID and email address of the suspended account that
you're appealing, as well as a working phone number.)
- Copy of your driver's license or other government issued ID with your
name and address clearly visible
Also include *one* of the following:
- Copy of a recent credit card statement (copy of the actual credit card
is not acceptable)
- Copy of a recent bank statement
- Copy of a recent utility bill.
This is of course crazy request! I kive in Idonesia and they asked me to fax so many document to US! It's very costly.
My purchase of one item was paid successfully and already debted by the bank that issued the credit card and I already paid it. Although I used my brother credit card, there is no claim of the payment and I used the credit card for purchasing books, CD Audio and/or DVDs from Amazon and other online shops for years without any problems or claims.
So, better avoid eBay and buy the items sold in eBay from other online shops. It's more secure and trouble-free.
If you think that selling in ebay , think again. I got loads of products, so i think i would sell them on ebay, hey i just realize that paypal and ebay are one same company. How in the world payment processor and auction sites be in the same company? Must be a scam!
I tried to list on ebay, but we need paypal for the job. you know being outside on US makes it getting paypal verified hard to do. Adding funds was a pain in the a@@ and paypal fax processing to get verified was to bloody long. At last ,you know what i get , well, a letter by paypal saying my fax document was illigible, bah!
You know how much waiting to get verified, bloody too long.
because paypal sucks, ebay also sucks!
Forget about ebay pls, were better using other auction sites!
Again and again eBay will cancel my items saying that I have gone against their policy titled "Circumvention of eBay Fees". My shipping was too high according to them, at $15.00, even thought UPS charges me $9.26, plus I have the cost of the box, packing supplies, my time, and gas used to get the box to UPS. EBay will not respond to my emails. This is just a scam as they do not give my listing money back after they end my auctions. I am ready for Google to bury eBay under a mountain.
Ever check out Sleezbay's stocks? HAHAHA $31 and some change. Google stocks....$515.00...open an online auction house GOOGLE!!
Fact: more than 95% of all clothes and accessories sold on ebay are FAKES. Ebay is now considered the biggest market of counterfeited goods. Anyone who sales large quantities of NWT items is knowingly sells (with Ebay's ble$$ing) counterfeits. Ebay would have never become the giant that they are without this fake market, Mother Teresa tries to tell us that her s---t does not smell (sorry Ms. T). I'll give them 3F's Fake, phony and fraud!!!
Hello,
I would like to say that I have had a Wholesale business for 7 years under my belt and 10 more years with my Father.
I have tried to sell on Ebay for the last 10 years and find that they are very Controlling- Monopolized and are a Fraud.
I have been kicked off of Ebay now atleast two or more times for either using a "phrase" or a "picture" of the items I am selling.
The USA is suppose to be the oppurtunity for a person to be independent and forthright to use every ability to succeed- even if you have to borrow or use something similiar.
Ebay must have been formed originally in Russia or China becuase from my experience this company is very communistictly and monopolized- I thought that this type of business practice is illegal in the USA.
I am writing this letter to your company to inform you that I am a legit and legal company that practices freedom to sell and succeed.
Thank you.
J. Anthony Smith
Jas Designs
PO BOX 7831
North Port, Florida 34287
Est: 1999
Anyone wishing to file a class action suit contact us at sales@intautoexchange.com. We were the largest seller of autos on Ebay and have paid about 1 million in fees! They suspended us on a whim. We are the perfect lead for a class action suit and have located a very high powered attorney willing to take the case. Please write us.
Gary
I was booted from ebay last month- I had over 13,000 + feedback and did over $1,000,000 is sales US every year.
I had 99 % positive feedback.
I had a second account with 300 feedback- and it was only 96% positive- I got 5 disputes in this tiny account while I was on vacation.
When I come back my small account with 300 feedback is shut down. I notice this and was a little peeved but get over it as I have an account with 13,000 feedback I do most of my business on.
2 weeks later my 13,000 + feedback account is shut down for being associated with the other one.
I called ebay and they told me I should not have neglected those customers- I told them I agree and apologized- and told them it would not happen again.
They would not let my $1,000,000 a year account back on.
Can you belive that- I have been with ebay before they even charged fees- since 1995.
So obviously my business is dependant on ebay and I am stuck, so my wife to set up an account and start from feedback zero again.
I built the feedback up to 300 + feedback in 2 weeks- 100% positive. Then I get booted off for being associated with my other accounts.
I belive ebay is storing the IP addresses of cancelled accounts to make sure that new accounts do not get set up.
---> I am certain of this because now when I go to the myebay part of my account my computer states warning if you click here your identity information can be stolen- it had never said that before!
So I am down and out again.
Can you belive that.
I have lost over $100,000 in sales the last 45 days and have talked to everyone I can at ebay and they are not interested in helping.
I am interested in filing a lawsuit now if anyone can let me on the bandwagon I will join.
I have never been so screwed by a company in my life! BEWARE!
Bartbay = FREE ebay = NOT FREE, Any questions?
After 9 years of selling off and one with the Ebay I have had it with their policies, software battles, and now this 30% increase in USPS Shipping Fees.
So I created www.bartbay.com A FREE Local Community Auction system for selling in your community. ABSOLUTELY FREE.
A National Site is in the works. Something Ebay can never be. FREE !!
Check out my bartBay system and if you want a personal, company or community auction for your city, just email me and it I will make it so.
Bob Cooper
owner / admin bartBay FREE Community Auctions.
I was a member of ebay until a few months ago. I had 100+ feedback and it was 100% positive. I sold two items that were "restricted intellectual property" that I didn't know I should not sell, and they suspended my account for it. So, I made an appeal, and they basically said sorry but we don't believe you. So I made another account. Had about 20 feedback going, 100% positive, not selling any of those "intellectual property" items anymore. Suspended that account after a month.
Then, my mom made an account because she had some stuff that she wanted to sell. Her account was suspended shortly after because it was "related to another suspended user".
And with paypal, I was scammed $70 from someone on ebay who I had bought a 512MB stick of RAM from, and I filed a report with paypal two weeks after I had got no replies from the seller. They said they couldn't refund my money because the seller didn't have $70 in his paypal balance to pay me back with.
Ebay, and paypal, suck. Period.
I think that all this is possible due to ebay monopoly, even if things are changing a bit in this warm year :) in fact many people (unsatisfied like me) is moving to other bid's sites, such as for example the really good ebid.net in which I feel like a fish in the water.
But above all I totally disagree with the highest fees on market adopted by paypal (always ebay property) and the fact that on ebay different way of payment aren't really welcome.
I've to underline 2 services in substitution of the absurd paypal, they are moneybookers and pppay. Really good alternatives, also because they offer the escrow service, that paypal misses of course.
Only unsatisfied people can change things, so let's hope in more and more unsatisfied people leaving ebay streets and pheraps they will realize.
Bye,
Davide
I guess I'm joining the club of unsatisfied and ready to blow EBay headquarters.
They limited my paypal account(as usual they haven't giving me an answer)they cancel some of my auctions,they sent me to authenticate stuff(oh so conveniently to their chosen companies that are probably in conjunction with them).
Does anybody know who's the big cheese in there?is this guy? billcobb@ebay.com.
Why don't we start a class action law suit?
We have to make EBay come down hard.
I know how you feel, being a member of Ebay is a never ending bad and frustrating experience. I personally do not believe that they answer letters through real people, because they always ignore the real issue. What I believe is that their replies are computergenerated. The computer picks some key-words from your letter and some automatic replies come up. The Sophia's, Sam's and what ever their names are do not exist, that's why one never get's satisfaction and why they are so ignorant.
I have been a member since March and lately they just thrown my listings out without warning, because they say I listed in the wrong categories, which I didn't; but they are very vague. They just want people to be confused so they list in multiple categories just to be sure, and Ebay makes more money. They even warned me to kick me out if I do it again, but they don't tell me excactly where to list it. I pay them about $150 on fees a month and they treat me like shit. They are earning big bucks through us but treat us like dirt. I think they need some serious competition to teach them to value their customers and treat them with respect.
What Paypal concerns I agree totally. Now they want people to use Paypal and warn them that they otherwise are not protected any more. What do you call that? I was a Paypal member until money just disappeared. I will never ever use Paypal again. Cheerio
Hello all, I'm a new suspended user of ebay. The sad thing about this suspension is they can't tell you the specific information as to why your account got suspended. I tried to appeal the suspension but Mr. Chesnut said there's nothing they can do about it. My account will remain suspended indefinitely (permanently). I'm a power seller with 100% feedback with no negative or neutral. Reason of suspension: associated with another suspended user. It come to my attention that Google will start its own auction. I really can't wait that time. Ebay needs competition. If we'll support Google auction, it would be the fall of ebay. There are lots of ebay users who are no longer happy due to their high fees. Poor customer support with no cotact numbers. Judging you for something you haven't done.
You may also post your blog to this website:
http://www.seobook.com/archives/001269.shtml
Not a bad site... Id like to them put the evil giant out of business... If you need support you can speak to someone on the phone... Great concept...PHONE SUPPORT!!!!
Hi there just a addition to the other comments.. yes ebay is absolutely rubbish...totalitarian ... does not respond to e-mails (sent 5 no reply) and the fees are extortionate!!! try www.ebid.net much cheaper and friendlier
cheers
I just closed my Ebay account and reading through the other postings I see my experience was not new.
It was a succession of "cut and paste" email responses that didn't even APPLY to my issues or applied to a VERY SMALL piece of a very complex series of problems.
Then, after 17 emails from 17 different "customer service" reps my tone was reprimanded and I was given instructions on how to make it easier to help me.
Instructions like:
"include item number" - I did
"include name"- I did
"include user name"- I had-
you get the picture...
they just give you the run-around hoping you will give up-
I am thoroughly disgusted and after over 110 purchases and a stellar feedback rating I shut my account tonight-
ebay customer service sucks from the consumer side as well. The worst piece is that I believe that all users' personal data to include credit card details and other personal information may be at risk.
eBay has yet to help me understand why or fix the issue, but they continually send me information in German. When I was forced in through the German web site when clicking a link from ebay spam in German I was asked to change my password.
Again I am not sure why, but with one acct I had two different passwords that could get me in to their systems. Sometimes one worked sometimes the other. Either way that shouldn't be the case and it sounds like their systems of record aren't syncing real-time and there are windows of time when one acct can have multiple passwords and ebay allows it.
eBay hasn't responded after numerous emails sent and the account closure process only provides acct closure methods that are positive towards ebay. All in all extremely poor customer support and it looks like their systems are not so secure.
With credit card numbers at risk and the security breaches at big retailers and financial institutions by fraudsters in search of key personal information, ebay's lack of attentiveness to something as important as user acct IDs and passwords is extremely worrisome.
Anybody know any journalists that may be interested in hearing about this story?
If so please contact: noncompliant@hotmail.com
I am an Ebay member since 1999 and purchased about 100 items without a single problem, now retired I decided to supplement my income by selling on Ebay,
Ebay emailed me regularly soliciting me to become a seller on their site.
Did some research and was able to connect with a legitimate wholesaler that sales product to some mega sellers on Ebay. With $5,000 worth of inventory, I was set and ready to go. Within 2 weeks Ebay suspended me "Because you have continued to list potentially infringing items on eBay, we suspended your account indefinitely". Also Ebay verified that no VeRO complain filed against me. Now Ebay is also an expert and can suspend any one just by looking at a picture. Where can I go to seek justice? I am so sick of Ebay.
Sorry to be so rude but ebay customer services are a compleat bunch of fucking total wankers a couple of hundred yes a couple of hundred emails later to sort out the fact i had a dead email address because i changed from dial up to broard band four years ago they suspended me although i gave them the new email address 5 times they suspended my account so i asked how to get it back they said regester again so i did .then i got suspended for being a suspended member so i regesterd again and guess what i was suspended for being a previously ssuspended member. so i have been trying to resolve the first issue and i owe them 97 pounds so i tryed to pay them but i cant cos im U GUESSED IT im a previously suspended member .after being told if i pay my fees owed i can have the account back .but when they suspend u u cant pay ur fees cos yep im a previously suspended member fucking bonkers do u get it? im as honest as the day is long and i find it offencive that these wankers get away with fucking every day peoples ability to make a couple of extra pounds and have some fun. and the scammers get away with scamming wtf is it all about its wank rich ( ebay username)wordie4910
Ebay is a giant scam, from the owner down. The whole thing is an automated rip off! I opened an account in 1998 and was scammed right away and canceled all contact with them. I still get emails from "spoofers" and tried to do Ebay a favor by sending them the emails... but they just claimed I have a new account (started 2005) and have an outstanding balance for a service called "account verify"! The scams start right there on EBAY!
I agree that eBay sucks!! Big time looser! The customer service is non-existant! When you ask them a question, they quote you from the same freaking book! These guys are useless! It's called Live chat alright...but that's all it is! I've been selling on eBay for a number of years now and I've been doing quite alright and all of a sudden my account was suspended out of the blue. They accused me of selling fake merchandises which is bull and I have all the receipts to proof! After weeks of sending in faxes and emails, my account was still suspended, so I said fuck it...I'll start another one and they suspended that one as well!! Paypal was even worse, they held up my funds without even contacting me!! They are just thievies, plain and simple!!
Hi
Am sick of EBAY and all it stands for, I moved over to Ireland 7 years ago from the UK. I have been selling online through eBay for 2 years and am just about to close my account. This is my story and the final nail in the coffin for EBAY and a word of warning to all those people who think EBAY and PAYPAL are an enterprising online auction site and safe way to trade. .
Six months ago I sold a very expensive gold watch on eBay to a customer from England. The money was paid into my Paypal account and I waited 7 working days before posting the Watch.
EBAY & PAYPAL SUCK
Their customer had a verified address / account in the UK. On the 7th day Paypal reversed the money paid by there verified customer the money was taken back out of my Paypal account. Paypal reversed the payment and I was left with no watch and no money. Up until yesterday I had been waiting six months for the insurance claim and payout from Anpost the Irish postal service. I got a cheque for 85 Euro, the contents value was made out to the full value of goods at 700 pounds. WHAT A JOKE
WHAT A JOKE! PAYPAL
Paypal gave me no real explanation or apology as to why the funds had been revered from my account. I was told my Paypal account is registered in Ireland and under their so called Paypal account policies am not covered as a premium account holder over fraudulent transactions, yet UK and American registered members are covered under THE SAME premium accounts.
THANKS PAYPAL! Bet you don't tell all your over seas customers THAT DO YOU!.
Don't you think that if the fraud is committed by an individual who is a fully registered and verified a vetted member of Paypal then Paypal should take full responsibility for their customers! I made at least 30 phone calls to their wretched customer service and wasted so much of my time an money trying to get compensated or at least my money back.
TIP OF THE DAY! PAYPAL
To cut through brainless idiots working at the bottom of the customer service pile, ha! the first line of defense! Always ask to be put straight through to the escalations department'. It saves you a little more time and money at least 50 calls less having to talk with idiots who don't SPEAK ENGLISH....
CORRUPT ON THE INSIDE
Ok this is where it gets even better, a few days ago I was introduced to an employee of eBay and another so called friend who works for Paypal. We got talking and over a few beers at mates 30th, things began to slip out. Now this wasn't drunken Irish talk, I was talking to two people who I had met for the first time. Both guys appeared respectable working in, well paid and privileged jobs for Paypal and eBay. One guys was in Paypal accounts the other in the fraud division of eBay.
I was told openly that one of them had been party to redirecting items purchased on a personal members account accessing personal account information and changing shipping address under Paypal preferences, yes ! redirecting customers purchases to a bogus address. He found great delight in telling me how many of his other mates were up to similar tricks and how it was so easy to do.
The other guy who worked for eBay went one better and told me how he would sell online from his own account using an alias name and fake address. He would place fake bids on his OWN goods for auction and then wait for an unsuspecting customer /bidder. Once he had enough bids he would then go through the highest bidders personal account and look up their proxy bid. You can guess what happens next, he then pushes the bid up one penny under the proxy bid thus netting the maximum amount that this customer was prepared to pay for his goods.
Now I only spoke to these guys for a short length of time, if you multiply this story by about 5 million + employees worldwide working for eBay just think how much internal fraud happens every second of the day.
The sad fact of the matter is, eBay is riddled with fraud more so on the inside. eBay likes to claim's and have you believe that the largest percentage of fraud happens from hijacked accounts and identity theft, your user name and passwords. This is BULLSHIT the truth is the larger percentage is internal fraud and corrupt employees working on the inside. The only people we need to protect our self's against is EBAY, if you want to read more BAD BLOG about EBAY then there are thousands of stories just like mine being posted every day about this site.
I SAY SHUT THEM DOWN
paypal locked my paypal account for more than a year, I finally found my credit card and remembered what to do after fiddling around my old account, the thing kept making me go though ridiculous steps, it was supposedly finally going to call me but didn't and there was no way to make it understand ID MOVED and yet it kept telling me it was sending a letter to my old address, I finally got a hold of customer service on the phone and got my $2.76 or whatever out of there. Damn! And it wouldn't let me register a new account because it locked onto my social! So I had to delete it. Ugh.
WHAT ABOUT BUYERS WHO THINK THEY ARE KINGS.
The watch has never worn. It's in new condition. We offer the buyer a full refund. He refuses it because he knows it a good deal . Now he is threating us. according to his website (hiltonhypnosisinstitute.com) he is a lawyer + .....Hypnosis . Isn't it a good combination?
----------------------------------------------
"hilton@hiltonhypnosisinstitute.com"
date May 3, 2007 9:50 AM
subject Re: Message from eBay Member Regarding Item #130101916414
Why did you leave neg. feedback...It is YOU that sold me a used watch and advertised it as NEW.
I have reported you to the Cybercrimes unit...with the listing as new, you have committed a crime...it is fraud to advertise something as new when it is not.
I am really going to press charges against you and do everything in my power as an attorney to shut your business down. I have already contacted your local authorities and have forwarded the listing and pictures of the recieved watch. I have also contacted the ebay members that have left you bad feedback, they all will sign afidavits stating you have sold them fraudulent items. I really think you will get a little jail time for this and fined.
After you get out of jail, maybe you will think twice about ripping people off.
I promise that I will do everything in my power to shut you down....
J. Higgins
Taylor & Wilson Law Partners, LLC
Houston Texas
832-928-7995
Ext. 108
I have been ripped off for over $2500.00 in equipment just over the last few months. They,E-Bay claims to investigate but they refuse to look at the Items/Evidence and or High Res Pictures. I purchased a 2 way radio that was suppose to be floor model like new. It turned out it was installed in vehicles, the face and display all scratched up, one button jammed in the down position. After a so called investigation e-bay sided with the seller. E-bay would not let me send them the radio for them to see for themselves or let me have a local radio shop give an estimate. E-Bay and PayPal do not want to get involved. I purchased a piece of Medical equipment for $1200.00 and it arrived destroyed. I notified the seller right away to file a claim and make good on the sale. They waited over the required 15 days to file a claim and the Trucking company refused to pay. The seller refuses to make good and so i am screwed. After a so called Investigation by E-Bay they have still allowed the seller to sell equipment. I also just purchased a Ham Radio on E-bay and it was listed as excellent condition, when i received it i found it looks terrible, Rubber on the tuning knob laying in the bottom of the box, face and display scratched up and paint missing from the face around the buttons as well as paint missing around the case. PayPal is investigating, it could be 30 days, just enough time so Visa will not recall the funds, i will be amazed if i get a dime. I have many more stories just like these. I am canceling PayPal and will reduce any E-Bay purchases unless i can be 100% assured i will get what i pay for. So Beware!!
I agree with you that ebay customer service really sucks!!! I recently tried my first stab at selling ebay. I made a simple error and listed a Harley Davidson air cleaner cover under ebay motors instead on the subheading of parts and accessories. Easy mistake to make, huh, but it cost me $40.00 rather than $.40. I called them and it was like I was asking for the company. I am amazed that I was so worried about fraud and the thieves on the internet...it turns out that ebay is the biggest thief!!!
What a bunch of whiners. Anyone with an oz of brains does not get screwed on eBay. Do you really expect to pay bottom $$ and get authentic items - anywhere? Downtown Chicago or NY city, eBay or Google - it's all the same fake crap. If you're stupid enough to bid on it, learn from your mistake.
Sure, eBay customer support is among the worst in the industry. But suck-ass customer support is now the industry standard. Ever call Dell? Symantec? Quicken?
Yes, eBay sucks!!!! My husband and I joined eBay back in the mid 1990's and it was great then before they went "public". Now that the original owner sold out, it has gone downhill continually. Now they are only concerned about making their own money, and they blame us when their system doesn't allow everything to go smoothly.
If I am correct, it is AOL that owns eBay now. And yes, that figures! Cater to all of the "newbies", and screw the ones that have been with you from the start - make everyone use the eBay way instead of being able to use the good old regular e-mail. Can you tell I hate eBay checkout? They have changed their layout and that totally sucks too. Also, they have discontinued allowing anyone to list CASH as a payment. I know it's risky, but if someone wants to send me cash, it is their God given right to do so, and they WILL get their product from us.
By the way, if you have 1 negative feedback and you don't sell anything for months, WATCH OUT! The ratio of negative to positive will fall since you are not selling anything and the system will automatically suspend you! Then try to get back on! It happened to us this year and we lost 2 months time trying to get back on when we were counting on making some money from selling a few collectibles on eBay, but couldn't.
Check out ebayersthatsuck.com they have a cool new forum where you can speak your mind.
Hi. I've had numerous experiences with eBay and Paypal where I've asked clear, brief, specific questions and received nothing but non-applicable form letters, evasive replies, etc. Have had several experiences lately where sellers had invalid Paypal addresses linked to their auctions. Had to contact sellers, get new/correct addresses, cancel payments and resend them. I contacted Paypal to find out why this happens. Was told that some sellers think that an account info update automatically updates Paypal payment addresses in their individual auctions too. (wrong) Was also told that when this happens, Paypal will notify me and tell me what to do. (wrong) I then asked if Paypal also contacts the sellers to inform them of the incorrect payment links, as it seemed like their "solution" to the problem is to have just the buyer stand on his head and clean up the "mess". Received a terse "We already answered your question" reply. I asked it again. Was sent instructions on how to contact the sellers when this problem arises. Meanwhile the same incorrect payment addresses stay on auction sites. How stupid, pointless, and inconsiderate to buyers.
Have also had several experiences with "live" help folk who seem to make up answers to questions as they go along. I once made an offer of $90 on an item selling for $100. The offer was refused. I asked eBay why a seller would even have a "make an offer" option if the acceptable offer amount was almost the same as the selling amount. Was told that when someone makes an offer on eBay, they usually make an offer that's HIGHER than the "buy it now" price. Just plain dumb.
Ebay totally sucks. Bought several items, most if gone fine, but had 2 counterfits - I leave negative feedback, I just get it back. One seller banks my cheque and says they havent had it - ebay put a strike against me. Then I have another seller demanding I pay not using paypal as in auction but via credit card on an insecure website! So being pissed I ask them to close my account - they say I have a not recieved dispute against me. I point out I dont sell and never have.. now it's the unpaid item dispute. I ask what happens if I lose the dispute? They shut my account. If I win I get to shut it in 6 months due to delays so "feedback can be left". FFS why can't they shut an account? They keep sending crappy emails, dont care sellers are posting out junk, empty boxes, and boxes full of stones.
Had an item not recieved dispute when one item didnt turn up. Seller promised to post same day - I get a box of rubble turn up. I email paypal to try and get my money back - "You can't change to a 'not as described' dispute after having a non receipt dispute! IDIOTS!
After 5 years of being a producing and an up and up PowerSeller for the machine eBay, I get suspended for 7 days for Trademark Violation.
The thing is I own the Company and the Trademark on the items they kept ending and sucking fees on! LOL. haaaa. I kept telling them that I owned the Company, Liquid Meditation Perfume Co. and they kept ending those listings.
So they suspend the account right - due to violations of trademark against my own product and I have a VERO page with them to boot! haaaaaa.
I got so pissed off yesterday that I ended my eBay store, ended my tie between them and my paypal account. As soon as the suspension lifts I am tying up loose ends and they can continue drinking the water from ebay fountains. Obviously somethings in the water fountains at eBay which causes Moronisim.
eBay can kiss my arse! I don't need the money like some folks, I just enjoyed making the money.
I have tried ending my ebay account today, but can't because the account is under suspension.
Hi,
I totally agree with many of the comments here. Realize that eBay is firstly a business responsible to its shareholders, but as a person who was the chairman of a company that, eventually, listed on the Australian Stock Exchange, I have to comment that Companies must also obey a kind of corporate "Rule of Law". It is my view that eBay and its upper management (Yes you Pierre!) are presiding over a travesty of corporate Justice and should be ashamed. I currently own a Progressive Australian Auction Site http://www.bidmate.com.au
Cheers
Google Auctions Please Save Us!
I could go on and on and on about ebay, but I'll just stick with the latest thing they've done to me.
I have 3 ebay accounts. One of which I have not used in months. Because I had not signed into it, or the email address associated with it, I was unaware that I owed a past due amount of $30.
The account that I AM CURRENTLY using that is NOT past due, that I make my entire living from selling my original artwork was SUSPENDED because I owed $30 on the old account. Now, technically this is my fault but....
The reason I am angry is because my current account where I have 100% feedback, am a powerseller, always pay my fees on time which average about $500 per month was not contacted with a warning saying "if you don't take care of your other account, this one will be suspended". I just showed up, all my auctions were gone etc....
I immediately paid the past due $30 and the suspension on the past due account was automatically lifted. The suspension on my account that WAS NOT, IS NOT Past Due is STILL suspended 24 hours later. When my customers show up and see the word "SUSPENDED" it makes me look like a scam artist, criminal, rule breaker, or shady business person. Thanks Ebay!
I've called powerseller support and all they can do for me is tell me to wait until someone reads the support email I had sent.
It is flat out WRONG that a company who is bascially a "service provider" and charges the ridiculous fees that they charge has basically ZERO customer service.
I have been selling on ebay since 2000 and used to rave about them. I loved ebay. Now I loathe them with a seething, teeth clenching, Hate.
I know many many, probably millions of sellers feel the same way.
Please Google, bring some viable competition so we can take our business elsewhere. I'm normally not a vengeful person at all, but in the case of ebay I long for the day that sellers get up and leave, taking their dollars with them, and ebay stock plummets.
You can't keep treating your customers like this and expect no consequences.
I hope they get what they deserve
Believe it or not they cancelled my account around Christmas because they wanted to know where I got the toys I was selling. I sent them receipts of where I bought them and it took them until after Christmas to reinstate me. By this time the toys I was selling were no longer hot on Ebay. Someone really needs to file a lawsuit against this Ebay scam!!!!
I cannot agree more that eBay sucks. A recollection of my experience with eBay is narrated on my blog at Why I quit using eBay and wanted to create eBaySucks.com.
I cannot agree more that eBay sucks. A recollection of my experience with eBay is narrated on my blog at Why I quit using eBay and wanted to create eBaySucks.com.
Sorry - if anyone wants to see my site then please use this one - the keyboard didn't put the g on marketing!
I have just started trading with my Limited Company. A little while ago I bought some Disco lights which have turned out to be a total nightmare! EBays excessive postage rule was breached (and they wrote an e-mail to to me confirming this) result - EBay has done nothing to the Seller.
I start selling with my business by putting up an E-Book, to which I have the resale rights, and own quite legitimatly - result - I get an e-mail saying they pulled it due to Copyright violation, without checking with me first. The most disgusting thing about this is that they then tell anyone who bid on my item not only that it has been pulled, but why!
EBay are total Smeg Heads, and as a result I doubt I'll be using their site to sell things.
I tried to register on e bay to buy an item listed for sale by a bussiness. I was unable to complete the registration because the site rejected it, said their is no such city as St. Petersburg, in Florida. Also, there is no way to contact e bay for messages and their phone service is a useless merry go around that eventualy hangs up on you. Thanks for your info., guess It was lucky for me that I wasn't able to complete a registration.
Come to my website and you wont have that problem, no automatic payments ... you pay your account monthly if any at your own discretion. Plus much more ...
No Listing Fees, No Commission or End-of-Auction Fees. Registration is free and only takes a few minutes. List your goods and services for a fraction of what you will pay eBay. Its time to get away from the beast, start using online auctions the right way. All auctions will be reviewed by a human to minimize fraud, anti-sniper features enabled.
Online Auction Exchange Your #1 Ebay Alternative.
YES!!! E-bay sucks.
Basically the same story you desribed happened to me, only that once the automatic charge kicked in, they charged whatever the tiny fee was for selling one item 4-5 times to my bank account, causing over $100 in late charges. And when I tried to remedy things with them and my bank, I was accused of trying to commit fraud.
As a result, my Ebay account was frozen, my bank account was closed - and despite trying repeatedly, I have not been able to pay for the late fees WHICH WEREN'T MY FAULT and remedy the situation - and my credit was ruined.
All for something like a $2.12 charge.
Thanks Ebay.
(I have since become "a lunatic raging against the machine.")
I was checking out bravenet and there I saw something they offered that lets you setup your own auction site.
Only 10 emails?
http://hackerslament.blogspot.com/2007/01/ebay.html
Dear bruce 5 years ago my patner had account with ebay i did not know with my name , he left and taken his computer with him , after about a year i got myself a new computer and sign up for ebay. now after 5 years yes 5 years thay said ive got two accounts and kick me off ebay No longer a registered user this sucks
I tried to sell some crack rocks on eBay - and to my surprise it took them 4 days to take my auction off. I was surprised that it took them such a long time. Obviously, it was a joke, and even in the title it said Crack Rock Look Alike. And then in the description i wrote that these rocks were made out of flour and water. So then, they suspended me from eBay and sent me a letter saying that I was going to get sued by the District Attorney for the intention to sell. Click on my username to check out my website, thanks!
I've worked with ebay for a while ... I couldn't stand the fees and the confusion any longer, I came up with my own site with hopes to make more money without the fees ... you are all welcome to try it out.
Ebay Alternative Auction Site
I HATE EBAY. They are thiefs. I tried to sell some mobile phones online. I originally signed up for Ebay in Australia, but I have been living in the UK for the past 2 years. So I went online in the UK, enter my UK bank details to set up an account to sell the phones. Tried to list my phones, but they could only be listed in Australian dollars not GBP.
I tried emailing. There is no customer service phone number. They had the balls to charge my bank account and credit card. It was a small amount, but they have no right.
I HATE EBAY.
Can you believe it? Oh...guess you can. I just went to check the feedback of a seller before bidding on an auction item, and ebay now demands you enter a "security code number" for each page of feedback before you can view it. What the hell is that about!? First they stop bidders from communicating with other bidders and sellers that you do not have a transaction with. This ended my communicating with other ebayers about collectibles to look for, collectibles I did not even know are out there. Now this BS! Who is running that company...Iranians? Ebay SUCKS!
I bought a "magazine" tote bag from gotyoupegged on ebay. It's a Def Lep (yes, I like them) tote and had the Hysteria album cover and back, as well as newspaper & magazine articles in the lining. Well, when it arrives, it is completely comprised of digital photocopies. I contact the seller and she basically tells me to piss off. No one cares about copyright infringement, she says. Well, turns out she is right, cause Ebay will do nothing to stop her. I have reported every auction she has several times. I have contacted eBay serveral times. Get the same b.s. all the time. "We will investigate but cannot keep you informed/updated on our progress or outcome". She has sold in excess of 1000 copyright infringing bags on eBay. So, to eBay, the fees they get are more important than the legality of selling the bags. That is, until one of the copyright holders sues eBay like they did with all the designer purses. Then they will want to "protect the buyers".
Why I think eBay sucks -- a political slant.
I sell, or sold, chicken hatching eggs on eBay. I had been selling them since 2004 with over 1300 customers and 100% feedback rating (no easy task).
Now, a hatching egg is a freshly laid egg, from a pen with hens and roosters present, thus the egg holds fertility and the ability to develop into a chick some 21 odd days later under controlled conditions like an incubator. The way-cool and remarkable thing about hatching eggs, is that they suspend fertilization for up to 7 days. So I can gather eggs on Saturday and Sunday from my show breeds, pack them up, take them to the post office, mail them out, and the recipient unwraps the eggs places them in their incubator and bada-being-bada-boom -- chicks! This is actually a thriving industry for both small time hobbyists like myself, and big time hatcheries. It has been going strong for years, has the full endorsement of the US Post Office, and all legislating bodies like the FDA etc. And most pleasingly, hatching eggs lends the opportunity for 4H kids, teachers, feed stores, fair participants, who ever would like to hatch out their own small flock of chickens to start the process from scratch -- the egg.
Now again, I had been doing this for 3 years now, selling rare and heritage breed chicken hatching eggs on eBay for 3 years, with zero incident. Then one day, eBay starts to enforce a LIVE ANIMAL policy they have, that all live animal sales allowed by eBay MUST be shipped Next Day Air. This is an enormously inflated shipping charge of usually around $30.00 to the customer, for a shipping service under Priority Mail which used to cost $6-$8. We all, as sellers of hatching eggs, across the board, sold our hatching eggs under Priority Mail, since it completely got the job done, safely and on time. But eBay didn't ask, they didn't do any research as to wether or not the Next Day postage was needed or not. One day they woke up, and with out warning shut down thousands of the hatching egg listings, for a reason that wasn't valid.
Now I can go on and on about how impossible it is to get a hold of eBay, but anyone who is reading this is likely to have already gone down that narrow frustrating road! I myself spent 4 days trying to contact them by email, live help, and telephone, and getting a hold of no one authorized to answer any of my questions. No, what I want to point out is a few much more insidious points.
First, that eBay has taken a very PC approach to a nonexistent problem. That is to say that they have incorrectly classified a freshly laid egg as a live animal and demanded that if it is sold on eBay it must be sent Next Day air -- and I quote -- "We have recently corrected our enforcement of the policy, and have done so to ensure the safety of the animals and delivery of the eggs." Ooookay, but a fresh egg isn't either a developing embryo or a live animal, and all of the sellers who exclusively sold hatching eggs with the standard Priority Mail for hundreds of thousands of transactions with little to no incidents of over due mail proved that the delivery of eggs through standard mailing practices is also a non-issue.
So who is eBay protecting here? The seller who is losing out on business by shutting down our auctions then pricing us out of the market with unduly high postage? The customer who now has to spend 3X the amount for postage? Or is eBay looking out for the egg? The politically corect and very yellow answer is that eBay is looking out for the egg. Animal rights is such a hot potato issue, that they are forcing this edict on all of us in the industry -- customer and seller.
And secondly, when eBay came out of the blue and shut all these listings down, our perishable products were a total loss. For me, that meant $100 or so per weekend. For others, this is thousands of dollars a week. These eggs can't simply be relisted like a pair of candlesticks, they are being thrown away, since we have no pre-established avenues to get these to any kind of food markets. We are losing hundreds of thousands a week in the eBay marketplace. And eBay, with it's nonsensical reasoning is giving no apologies and taking no liability. They refuse to acknowledge that they have made any error, pointing to what they feel is the ideal of the greater good -- the rights and liberties of a fresh chicken egg. All to look PC in the eyes of extremists in the animal right circles.
Here is a lovely one for you. We sell reloading brass (its a firearms/reloading componant. Basically empty brass casings used by jewelers, clock makers and shooters). We do not sell outside the US because customs officials cannot tell the difference between loaded ammo and empty shell casings. Most are not too bright. Canadians cannot understand that Canada is not part of the US. They continue to bid, and win, and pay even though we will not ship to them and continually have to refund their money. One of them decided to take a little retrobution upon us. They started lurking in our auctions and filed complaints that we were selling "culturally insensative" items. What the heck does that mean? We had one item that was bid at $53.00. Nice profit. 2 hours before the auction closed they delisted the item stating it was "NAZI PARAPHENALIA". Amazing. Empty brass casings from an exclusive American firearm is now classified as "NAZI". No one is more American then me!! No one is more anti-Nazi as this Jew boy. So, what do I do? I contact their customer (no) service. I inquire. The idiot just posts some crap about how Ebay forbids culturally insensative materials from being sold. I ask what is insesative about it. She states it was reported as being supporting of the NAZI ideal. I told the idiot I was Jewish. She said that my nationality did not matter. I ask this rocket scientist if she knew what Jewish was. She said it was someone who lived in Israel. (FRIGGIN IDIOT). So, I relisted my item. After relisting it I again conacted e-bay and asked them to look at it (all through live chat). They did. I asked them if it looked like it was Nazi related items to them. The guy said no, why would I ask. I asked him if he was sure. He said yeah, it just looked like reloading brass. I said this is the exact item that you removed for being Nazi. The guy actually told me that they usually do not look at the items when they are complained about, they just remove them.
IDIOTS!!!
I bought this iPod on ebay and it shows up at my home broken. I contact the seller, send it back, and it's either a different broken iPod or the same broken iPod - still a broken iPod. I post unemotional negative feedback on the outfit that sold it to me. Next, I get defamatory and libelous negative feedback from the seller. The seller also attempts to extort me to withdraw my feedback (the price for them withdrawing their's). I bring this to the attention of ebay and they whimper about how they can't intervene. I've read about court rulings that allow ebay to host (but not author) defamation and libel. Does anyone know if I can sue ebay for them providing the means of a third party to attempt to extort me?
Memo to all the people out there saying we suck. We know who you are and are going to sue each and everyone of you pricks. We need all the money we can suck out of you. Your high fees we charged were not enough. We are a professional blood sucking company, out to ingest all companies we can to get more money for me. Thats right, me. I am the CEO and I need another million dollars in my salary. So beware all you pricks, we're comin after ya, and those who are still using our fine eBay site, thanks a bunch, we are going to raise fees again, just to phuck you over too. Have a nice day.
Ebay sucks, they suspended my account for a week saying i was related to another suspended user. when i filed the protest, they reinstated my account and never said sorry or nothing. I lost over 400 dollars in sales, not to mention the lack of confidence of those who had bid and were going to purchase my products, I closed my ebay account and told them to shove it up there corporate azz. Guess ebay forgot the people who created the monster in the first place. Time to kill the ebay monster. Boycott any site in the ebay corporate MONOPOLY
There are a couple services that claim to get you back on ebay.. bashar.ca is one but thier prices are outrageous and sometimes your order (along with any money you paid) gets "lost" http://www.RestartEbay.com does a way better job.
cheers,
shinta
Ebay is a harboring ground for criminals! I Have sold 2 items on which I followed guidelines! The two I purchased I never recieved and when I sent a bad review seller did same to me! One item I found was mailing scam contacted USPS Postmaster general whom never replied. Contact john at digitalus.us for info
eBay does suck!
They kicked me off after 10 years or so of selling and buying for selling what they call an "illegal item", but what is funny, yet not to me, is that the exact same items are being sold, right this minute. By many sellers.
Does anyone know a lawyer who'd handle this discrimination lawsuit?
I find Craigs List to be great, it cost nothing to list and you deal with people in your area (which is a must)who pick up the merchandise. You except cash only and you can't get ripped off unless you except counterfiet money. A way around that is to buy a pen that banks and stores use, from your local office supply store. I'v sold about six hundred dollars of my stuff that I no longer wanted. It's great and you renew your ad every seven days. I'm getting a load of calls from people who want to look at my house that I have up for sale. This is not a guarantee but it's a damm site better than ebay and it's free!
THE WAY TO DEAL WITH EBAY AKA:PAYPAL(THE EVIL EMPIRE)IS TO NOT ONLY REPORT THEM TO THE FTC AND THE STATE ATTORNEY GENERAL IN EVERY STATE BUT TO CALL INVESTIGATIVE REPORTERS FROM EVERY TV STATION,RADIO STATION,NEWSPAPER MAGAZINE,LOCAL POLITICIANS(EVERYONE WHO IS LOOKING TO MAKE A NAME FOR HIM/HER SELF),ETC. WHERE YOU RESIDE.A GRASS ROOTS OPPOSITION WILL COME OUT OF THIS AND THE "EVIL EMPIRE" AKA EBAY/PAYPAL WILL BE DESTROYED!
I heard from a friend of mine that when he had the highest bid, The bid was sealed to his name, but a couple days later the seller refused to ship the item to him, and she sent my friend an Email saying this " I'm sorry I couldn't sell you this, I sold it to someone else that paid more for it... yadda, yadda.
My friend was pissed, and sent her an Email saying "You are a bitch, I will tell everyone that you're a lying scamming low life." When he said Bitch, she started complaining like a 12 year old, and his account was suspended 1 day after.
After hearing that horror story from my friend, I will not trust ebay ever again, I rather my stuff from the Mall.
Similar major frustrating problem with Ebay. Auto debit setup years ago but the problem was with my Paypal account being switched to a new one. Finally setup a new one so could pay for items. Tried to move my checking account to new one and it was locked by my old Paypal. Finally got the first account closed so I could use the second. They then hit me with a $15 declined fee since they tried to debit the first account. What theives! And their collections people are jerks as well. They don't know how to read or comprehend written english or probably any other language.
All they care about is the FEES. Why is it so hard to get anything reversed????
Why don't they stop this..Greetings to you.I am Eastwood Matt from VA,I'm contacting you concerning your item on Ebay which i eventually became the winning bidder for your item.Morever i'm presently in UK on a business trip and i intend sending this item to my Daughter who works with the American Embassy in Lagos,Nigeria as a surprise birthday gift,I will be making my payment to you via PayPal and also will be paying you 3000 USD for the shipping cost,So get the package ready for immediate or next day shipment okay?and don't forget to send me your PayPal Email Address so i can immediately make out my payment.Please i want the item to be shipped via USPS.If you wish to ring me here is my contact number 07024017725.Do mail me asap.
Regards
Answer: the fees
EBAY SUSPENDED MY ACCOUNT FOR NO REASON...WHEN I CALL THEIR NUMBER, A LOVELY SERIES OF FORMER GANG MEMBERS REFUSEST TO HELP...EBAY IS SUPPOSED TO BE A FAMILY COMPANY??? I HAVE ACTUALLY BEEN CALLED STUPID BY A LIVE HELP MEMBER...DOES GEORGE BUSH HAVE A STAKE IN EBAY??? THEY CERTAINLY ACT IN THE SAME INRRATIONAL MANNER
Debi: Hate to break this to you, but Google has even gone to the darkside. Ebay's pockets are deep enough to get even Google to gag on their Eballs.
What we need, is a weeklong "blackout" of Ebay. No buying, selling, trading, looking, nothing for a week. Probably wouldn't kill tHe gReat sAtan, but would definitely be a reminder of who makes and can break their site.
Ebay customer support sucks, i've had some problems with an user making fake id's with my name and leaving bad feedback to all the people i've made transactions with.
I've sent 4 times emails and contacted live help. Live help is useless, everytime you ask them something they will re-direct you to somewhere else. They havent done anything regarding to this situation, instead they suspended me because my account has a connection with the fake Id's... I Mean...I've tried to explain this via email and live help for around a damn week, THIS PEOPLE DOESNT SAVES THE IP'S OF EACH ACCOUNT? It doesn't matter if the representant at live help is kind they wont do anything to solve your problem but make you wait 2 days till you can get an answer.
Ebay is a great tool but they cant do anything when you're receiving attacks from other users.
ebay is a pimp ! even know ebay sucks us dry we would do anything to get back on..I am a stay at home mom and i was making about$2000 a month (plenty for me) now i have been suspended because i used the word asshole like this ( as_h_le on my feedback page not the others persons..i have emailed ebay 10 times ..nothing!! I would so like to tell them to stick in their ass but I need the money so I get down on bended knees and take it in the ass...I have listed on other sites..cant really make any money on them ,not enough traffic..and to mark Why were you even on this site if you were so happy with ebay? Maybe because you have a little dick and got tired of playing with it.. Do us all a favor and drink some acid you FUCKER!
I love that this thread continues to live on. Ebay and Paypal have serious customer service issues. a few years ago they told me that I was "practicing fraud" and they shut down my PayPal account - not only was this a ridiculous assertion, but to "prove" that I wasn't practicing fraud I had to go through a somewhat long process that involved me proving to them that I existed (faxing utility bills, etc.) Instead of doing this, I jsut decided that paypal was a joke, and I'm not alone.
Not sure if this link is still active, but I awnted to say wish ebay would shrivel up and go away. What was once a great happy auction place is now full of fees and automated responses. I should know, I have been a buyer/seller with them since they started. The overall fact is, when you have a problem, or question, you are directed to this link or that link, or that live help window who tells you to email this person, and email that person. Then they automatically respond to you using fake names, and everyone quotes the same jargon in different ways . Ebay is a mountain of automation and I don't understand why, because they have the money they are making off of high listing fees, selling fees, store fees, and paypal fees that THEY CAN AFFORD TO GIVE GOOD CUSTOMER SERVICE. I'm ready to close my account with ebay, and paypal (though I must say Paypal is much more helpful and actually provides an 800# for you to call and speak to a live person , of which ebay won't do...). My latest escapade with ebay was me selling a melmac/melamine set in funky design by a 1950's designer called Russel Wright. They kicked my listing off the 10th day when it was supposed to end in an hour. I think it was up to $60 or something. Anyhow, they claimed I "Spammed" by using keywords in my description that were "Funky, russel wright, melamac, and melamine." They kept referring me to their ebay policy on spamming. Basically you get in trouble when selling a leather purse and listing "football, catsup, wine" in your description to lure unbeknowngst searchers of the above terms to your purse auction. I did nothing of the sort. After the live help window got rude with me, and I threatened to print it to bill cobb, the window closed miraculously. Three emails later, I've enlisted my brother who works for the local news to track me down the San Jose ebay number and Bill Cobb's personal extension. After I left a very upset message stating I was getting treated badly and was one of his first customers, I still have heard nothing, except, if I continue getting upset, they will close me out.
I sold some stuff on eBay for the first time. When I received the bill, I signed up for it to be paid automatically via my PayPal account. Life's great, eh?
Not so fast. A month later, eBay hits me with late fees and puts my eBay account on hold. Turns out, they didn't debit PayPal automatically as I'd asked them to. Instead, I was supposed to divine that auto-pay works only for invoices received after auto-pay is set up.
You might say that is predictable. In fact, that is how my bank works. When I sign up for e-bills or auto-pay, my bank warns that it might not kick in right away and that I should pay manually for the next billing cycle.
So here is my defense:
eBay and PayPal are part of the same company. Someone should be able to figure this out.
Not convinced? Fine, either was I. So when I first signed up for auto-pay, I asked eBay customer service when my account would be debited. They said it would happen in 5 or 10 days. They mentioned nothing about it *not* happening in the first billing cycle. Obviously, I was asking about that because people who had been using the service for more than a month wouldn't be asking the question!
Still not convinced? Fine, you're a ske
how to you complain to bbb about ebay???? im sick of there shit
ebay gave me -1 point for not paying for a yamaha that the skammer did not even have...... goodby ebay
FILE COMPLAIN IN 5 MINUTES ONLINE ON BBB AND FTC WEB SITES.
COMPLAIN TO FEDERAL TRADE COMMISION AND BBB FOR EVERY ISSUE WITH E-BAY. BBB/FTC MAY RECOMEND E-BAY OPERATIONS TO BE AUDITED BY STATE AGENCIES - EACH VIOLATION WILL COST E-BAY FROM $900-$9000.
what a bunch of dumb idiots you all are,the only horrors i have ever found on ebay are idiots such as you lot.ebay have been for me impeccable and i have found the biggest problem on ebay is the idiots that expect ebay to jump through hoops just as they do sellers.believe me compared to the honest reliable folk you are all a very small brainless minority.
Go fuck yourself Sarah, and you to Stan, Rick and Debi, your all stupid. . . Who the fuck is going say that E-bay sucks? E-bay is like the best thing EVER! I scammed people off of E-bay so many fucking times its not even funny. Also you all are a bunch of stupid little kids going on the Internet saying a bunch of stupid shit thinking your " Oh so smart and grown up " well guess what? NEWS FLASH YOUR ALL A BUNCH OF 12 YEAR OLDS!
oh, and paypal could be even worse! i also run a nonprofit (www.wellawareworld.org) that builds water wells in kenya. after our fundraiser, even though our paypal account on our website was clearly set up for receiving donations (i am very thorough in setting up accounts), paypal froze thousands of dollars in donations for over a month, demanding shipping information. SHIPPING INFORMATION? they were DONATIONS. i received redundant email after redundant email and ony finally got some help when i was crying on the phone one day with a customer support rep who felt sorry for me. 3,000 people in kenya were delayed their water supply for almost 2 months because paypal made a mistake and wouldn't fix it.
i am so frustrated with eBay right now, that I can't even type all the crap they have put me through. they are just plain AWFUL! I have shelled out hundreds of dollars only to be suspended (and not credited my fees, of course, i have now received 11 automated emails asking for the same information I have sent them 10 times. I truly can't believe they get away with this!!! If there is a class action suit out there, please let me know. sarah@thestuffhegaveme.com. Once, when i was actually able to chat with a customer service (they really shouldn't be allowed to use the word support), the woman with whom I was speaking literally "hung up" on me. I couldn't believe it! Is this a big joke?
i bid and won an LCD screen for a laptop, from a campany out of McAllen, TX called Jayco_Tech or Casanova Industries, and was going to turn around and list on Ebay due to I needed to recoup some of the money I had spent (on ebay). Well, it was no problem winning the screen and I recieved it in a timely manner, however, whoever packaged the screen didn't think to put anything on the hinges and one was snapped off. I don't know if it happen in transport or before it was shipped, the other end was not in the box. So, I contacted the seller by email. I also read his feedback which began to unsettle me because some of the feedback stated he ignored buyers with complaints.
Well, he didn't return my emails for nearly 2 days, then claimed he had not recieved any of the previous ones. He offered a new frame, but I had decided I just wanted my money back and I would try to sell laptop just as is. Well, that was not to happen. I am still in contest with the stupid thing. He now claims that he didn't recieve the LCD back even though the USPS tracking code shows delivered. I opened a issue with PayPal, he sent me an email personally telling me that it was going to be a long time before I get my money, so he obviously know the process. I have contacted Ebay, they say they cannot do anything, open a case with Paypal, Paypal is giving him 10 days to respond to my complaint. He has not yet, but he has had the time to get my negative feedback removed from his feedback.
It is a mess. I have contacted the BBB, PayPal and Ebay, Square Deal, and USPS. No one can do anything, and here I am without my money and a monitor. And it kills me that Ebay allows this and the reason why is because he is making them money, that is all it is about with them.
I have had it with EBay and their lame policies which only protect them and the Seller, the buyer is unimportant it seems, and I requested to close my account, well friends, that take 180 days, just in case you reconsider. I am not, I will not.
And still the seller is sending me emails and at this point I think it would be considered harrassment, but EBay don't have any policies against that.
Ebay/paypal withheld over $200.00 of my monies on hold for two months while they "investigated" item recieved not as described or recieved. Not only did I send paypal tracking # but also an email from buyer telling me that it was at her P.O the whole time and didnt know. Finally after there big investigation They found in her favor! They sent her a email to send back item or to contact them within ten days so she could get her money back (for the item she opened dispute about, but never bothered to finish) She didnt reply, so they then have the nerve to email me telling me Good News! , Paypal found in my favor and would be putting the monies/taking off hold back into my account. This is just one of about ten stories similair to this that I had not to mention they don't cover there buyers when they pay through paypal, they bill the seller first, hoping you dont say anything, of course this is without your consent , they have an open checkbook for your acct. and use it anytime they want.
Ebay just plan sucks.......... I cant wait until google gets their site going cause I am gone!
What do you expect? EBAY is a world wide GARAGE SALE! Did you ever go to one? It's a bunch of cheap people and scavengers!....In other words...the low-lifes of the planet! The sad part is that EBAY protects them all!
I have stopped using eBay years ago because... well because eBay sucked. Looks like things did not change much since. I tried to sell my Digital Camera item number 160093341594. Look what happened to me:
1. I got 4 bids from 4 different buyers and 19 hrs before the auction ended all bids magically retracted at once.
2. I reported this to eBay via email to find out that it will take you at least 24 hrs to review my issue.
3. Per eBay email recommendation I tried to end my listing early to find out that my account is locked because someone compromised my account.
4. At the same time, there is no way to tell buyers the real reason of early auction ending. All reasons available from eBay are damaging to my reputation.
5. Email notifying me of the account lockup did not go to my second email address, so I did not get notified of lockup all. How should I have found out that my account was locked if I cannot get to eBay email?
6. I was just lucky that I did not close my eBay page and saw account lockup alert in my message section on eBay. Thanks God!
I am going to post this incident all over the internet and try to find more people like me. I am sure many gotten screwed by your "safe market place"!
I was scammed and used by someone who stole my user and password. I will not use ebay EVER again...Don
Paypal has extracted money out of my account because the buyer told them they didn't get the product. When in fact, they left me positive feedback and a follow up e-mail thanking me for fast shipping. Paypal took my money, then charged me a fee ontop of that saying that they had attorney's defend my account. What a laugh. I've also had several people send me offensive e-mails and threats. I forwarded them to Ebay and they sent back a response saying that those weren't that bad and they couldn't protect people in the community. I garauntee that if someone had posted something "bad" about EBAY, then the person and their comment would be removed. Plus, their fees are getting to be outrageous!
Ebay and their mafia arm Paypal absolutly extorts the seller. I could go on and on about deadbeat bidders who apparently have more rights than an honest seller but unless you've experienced it, you could not imagine the frustration. I would stay away from ebay unless you are selling worthless trinkets.
Hay Lisa, How about using some puntuation, you know periods at the end and caps at the beginning of a sentence. Your post is really difficult to read!!
my paypal accont got put on hold for no aparent reason they can't even tell me the cause they told me to fax in confirm location provide proof of shipping fax document set credit check address this result in delay of sending the money out to dropshipping and the customers will think i'm fraud i loss privacy of my account they were actually watching my account as soon as my auction close they freeze my paypal account how can you sue ebay and paypal at the same time since they are connected and they work together now i'm out of job that was my source of income i say everyone on this board should bargin in on lawsuit the feedback system is blackmail you have to kiss so much a-- just to stay their they suspend all the good people and keep all criminals on as long as i was selling .99cent ebooks it was ok but soon as i start making big bucks they want proof i gave them proof when i signed up when i wan't using the account they didnt say anything thats when they should close it when your not using it
EBAY really stresses me out! The whole experience is a lesson in being ripped off. I have sold some collectible things that have been in my family for years. Buyers have claimed that some things arrived broken. Even though I had insurance, and have sent them the receipts PAYPAL refunds them their money immediately without waiting to hear what I have to say....and the buyer never has to return the item....so I am out the money, and the item! Then they give me negative feedback! Then EBAY sends me a delinquent letter saying that they tried to take out seller fees from my credit card, and it was declined. First of all, I NEVER authorized them to debit anything from my account. They have NO right to touch my account. Now the next step is that I will probably have my account suspended because you can never get anywhere with EBAY.
And did you ever try to buy something on EBAY that costs $1.00 to buy, weighs 1 ounce and costs $40.00 to ship? I complained to them that they should really monitor their sellers because that is an outright ripoff, where the seller is trying to get more money for the item by ripping you off with high shipping fees. EBAY's answer to me was "to give them negative feedback". Are they kidding me? Who cares about negative feedback?
EBAY and PAYPAL are the biggest rip-offs in the world!
RE:dude pay your bill.
The sellers for the most part are ok, unlesss of course they have a bad rating. On the other hand, if you are one of the abnoxious fucking assholes I deal with every day, don't buy. Between your complaints, SAYING THAT THE MERCHANDISE WASN'T RECEIVED, trying to get some thing for nothing - get the fucking picture. Who wants your fucking useless sales that the seller has to pay fees for only to get nothing from pricks like you.
I have bookmarked you yet!!!! http://cfnmfever.servik.net/
dude pay your bill
I just used Ebay for the first time today... and of course I also had to set up a paypal. I haven't figured out why they exclusively recommend PayPal... but I have noticed that everyone on Ebay are @ssholes for some reason... It's like in their ads for the merchandise they are selling, they are literally screaming at you and being obnoxious and rude. And Everything is in huge annoying neon text.
Example:
I am selling a keychain...
RETURN POLICY: GET IT BACK TO ME IN ONE MINUTE AND I MIGHT REFUND YOUR MONEY! PAYPAL ONLY! I LOVE PAYPAL! DONT INSULT ME WITH YOUR CREDIT CARDS! IF YOU BE MEAN I WILL STOMP ON YOUR MERCHANDISE BEFORE I SEND IT TO YOU VIA GOVERNMENT MAIL CARRIER. I WILL CHARGE YOU 7 DOLLARS TO SHIP THIS KEYCHAIN. IT IS AN EXTRA WAY TO MAKE FREE MONEY! DO NOT ANNOY ME WITH YOUR COMPLAINTS, I HAVE THOUSANDS OF FAKE ACCOUNTS TO GIVE MYSELF COMPLIMENTS TO MAKE ME LOOK GOOD! SO HAHA!
Ebay is more ghetto than Wal-Mart.
Why would anyone buy food from a Garage Sale. That is what they are doing when buying candy at Ebay. Only idiots buy new items at Ebay. All they are good for used crap.
After my last purchase on Ebay I just closed my account due to fraudulent behavior of the person I attempted to buy from. 10000 Plus feedback - should have been clue #1 not to buy from this bozo. I paid same day as purchase. 3 weeks later no acknowledgement, no product. I email and 3 days later I get a "family emergency" bs email. I knew nothing was going to come so 1 week goes by and I file for a refund. Paypal has to sit on it for 10 days first. Then on the last day he submits a bogus tracking ID for a package...sure a package was shipped but it sure isnt mine. Now I have to wait longer. I've submitted request after request to Paypal & Ebay all to no avail. And to make things all the better once the seller was notified I was requesting a refund he had the nerve to file a NON PAYING BIDDER alert with Ebay who then proceeded to produce a strike against my account. After digging through their horrible help I was able to submit proof I paid for the said item and they removed it only to tell me I need to watch myself so I dont get more. Nothing like Ebay & Paypal standing behind the power fraud sellers who rip off 20 people per month. Never buy from CartoonsCartoonsCartoons...needless to say mr david gibson from Livonia MI is the most worthless Ebay seller in the world.
I used to be able to email other bidders who bid against me on items. It was a great way to network with collectors that had an interest in items that I liked. I got some great tips on items with package errors, limited production runs, and stuff like that. I also got great insights on other collectibles items I did not know to look for.
Now I try to email other bidders, and I get this message that I am not allowed to do so, because I am not currently involved in a transaction with the other ebayer.
This is a great loss for buyers and sellers who exchange info about thier collecting interests.
I feel it is unacceptable for ebay to expect me to communicate about an invoice/billing problem in some little chat window. They need to have a telephone representative to take care of matters this important.
I REALLY DID NOT CARE HOW A WORD WAS SPELLED ,I WAS MAKING A POINT BUT THANKS I WILL USE SPELL CHECK NEXT TIME
it is REDICULAS how people act sometimes.
Rediculous
what gets me is (some) people do not take the time to read a description and then they get all bad assed with a seller when it is a buyers position to read not the sellers to read it to them ,then they will send the most unreal emails to the seller .as long as a description is written correctly and acurately the seller has did their part ,not only that they do these stupid chargebacks that they dont win because if the seller was in the wrong they would win ,it is REDICULAS how people act sometimes
A guy takes rare Coca Cola paper items and takes very good color copies of them. He then glues them to cardboard and makes them look old. These are signs, that would be worth $15,000 or more if original. He then puts the fakes up on Ebay and lists them as 1970s to now. He then puts a whole description on how this guy gave them to him to sell, and the guy thinks they are his great grandfathers from a shop he had 90 years ago. The story is to make people think they are authentic but to never say they are. People bid on them the last one went for over $4,500. When they get them and realize they are fake, they cannot return them because the guy never said they were old. The guy has over 80 negatives and sells junk to counteract with postives. All of the bogus auctions are private so you cannnot warn the bidders.
Well I notified EBAY about what this guy was doing. I also said he is violating COCA COLAs trademark. Well I wound up with the suspended account. Turns out when ebay investigate the moron got mixed up whose account to close. Well Ebay did correct it with an hour phone call, but then never closed the sellers account which they were supposed to do. I give up.
Judge Judy Rules, this buyer deserves a $5000usd reward, you've gotta watch this ebay lawsuit on Judge Judy!!!
http://www.youtube.com/watch?v=pWfshl8_wSM
I won the bid the digital camera around February 2006 in Ebay & paid by Paypal / GE Money credit card same afternoon. Same night Ebay Trust & Safety Department emailed me this listing is fraudulent & voided. I called PapyPal / GE Money Credit card toll free number to stop this transaction and filled the fraud form immediately. This whole event happened in the Sunday evening & very early Monday morning a non-banking hour.
This seemed to be an easy operation: just a simple credit card charge back and I just return the worthless manual camera. Instead Ebay/Paypal/GE Money gave me 10 days to prove this was not the camera I bid. Before 10 days was over, Ebay/Paypal/GE Money emailed me since the scammer provided a tracking number from USP and my claimed was voided. Ebay/Paypal/GE Money protected scammer privacy and refused to provide any information about this scammer.
Only response I got from Ebay/Paypal/GE Money, why not keep paying this credit card while we investigated this matters. What happens PayPal credit card ad " 100% secure, 100% traceable"?
I tried Nevada State Attorney, Post Master, Florida Consumer Affair, Police Department FTC and even My Senator Office. Nothings resolved over a year.
My Credit Scores are decling. The collection agency is sending me threaten letter.
Any good consumer attorney ? Any class action against Ebay/Paypal/GE Money is pending?
Today I received a phone call for my business from someone informing me that an ebay user was using my business logo in his/her auctions and as their own logo for their ebay store. I contacted ebay about the seller, wood-sp, and told them about the problem. Everything on my website is copyrighted. I received a response back from ebay this evening. According to the email, I have to sign up for some stupid program called Vero to even begin the process of getting MY logo removed from this person's auctions. I am supposed to download some form and fax it to ebay. That's the only way to get this form to them. I don't have a fax machine! I have never needed one.
WHY do I have to PROVE that this logo is mine?? Why doesn't the thief have to prove it's theirs? This is illegal! This is copyright infringement and ebay is allowing it! I told ebay it is obvious by looking at my website that the logo is MINE! My webhost could verify it as SHE made the logo. This is exactly why I got a website 4 years ago and stopped selling on ebay. I was SO sick of the BS. Once again, ebay protects the thief and sticks it to the honest person.
Guys, In summary, Ebay and Paypal are thief, crooks and sucks. I agree.
I'm glad to see that I'm not only one, nor the first one to have issues with this idiot company.
I've had my listings cancelled for no specific reason, my account and a friend's account have been suspended indefinitely too.
Get this - so the first account to get suspended was my sisters, who also happens to be a housemate. Don't know why, I didn't ask, it's none of my business - curious, yes, business, no.
I then get my account suspended because there appears to be an association with my sister's account (i.e. same address, same phone number, etc.). I explain to them that it is a relative, but hell if I know what she did to piss them off and get her accont suspended. I'm suspended by association. What? Apparently eBay's stupid has run amok.
To add icing to the cake, eBay then suspended a friend's account because he was bidding on some of my stuff. They thought he was "shill bidding", what? because we live in the same freakin' house? I told them that he was not aware that I was going to sell the items that I did, and that since those particular items (like 4 out of 20 items listed) had bids on them, that he would need to stand in line and bid like everyone else on eBay. He got indefinitely suspended.
I pitched my case to eBay. I finally got a response ... two-weeks later. Told me that I needed to email from my "original" email. Well, hell - I can't say that I remember what it was, because it was so freakin' long ago, and I've been many ISP's all giving me email addresses along the way. Hello??? My account is like 10-years old, I've taken up residences in all different places and changed my email each time I had to switch ISPs.
I tried to explain that to them too. Then they emailed a "personal" response by calling my by someone else's name and basically said my account will remain closed indefinitely. Who the hell is this other person, and why is their name attached to my account?
Holy crap, is this totally "guilty before proved innocent?" What the hell?
I've come to the conclusion that they are ALL idiots. They customer service absolutely sucks, and their policies aren't worth the virtual paper is printed on. They're just a bunch of piss-heads if you ask me.
Does anyone have an eBay alternative auction site? I stil have stuff I want to sell, but I'd much rather pay fees to a company that is deserving.
I'm just spittin' mad about this whole eBay thing. I'm telling all my friends and family to stay the hell away.
I am an attorney admitted to practice in three states. I had a 100% rating with eBay -95 transactions. I was suspended because I reported a fraudulent email to eBay Security (one of many reported in the last year). eBay does not respond to my emails. eBay has no telephone number and no facsimile number. I have written a letter to the President of eBay and also to Personnel and asked that a letter be put in the Head of Security's personnel file for when he comes up for review.
My ebay account has been breached twice. This last time they treated me like the crimial, made ME take a tutorial, and lectured me in a "chat" session. I was infuriated and am strongly considering closing my account. Ebay is one of the most arrogant companies on the planet! The following is a transcript of my lecture from ebay:
While waiting for your chat to begin, you can start typing in your question. To help us address your questions as quickly as possible, please include your email address, eBay User ID and any other pertinent information such as item numbers, error messages, etc. (if available). We may also require your name, address and phone number for verification purposes.
Your entries will become visible to the agent once they have joined the chat. Thank you for your patience.
deanmcr: I want to close my account, I've had it with ebay. Can
Your chat session has started..
Mariel: Hello and thank you for contacting Account Security Live Help, my name is Mariel. Please give me a moment to review your account.
deanmcr: Your customer service is the worst and people keep breaching my account. And I trust you with my credit card number???
deanmcr: I'm going to short ebay stock, too.
Mariel: I can tell you that billing, credit card, and bank account information is stored on a separate and secure server and cannot be viewed by anyone, even if they accessed your eBay account.
deanmcr: some one is probably hacking that, too.
Mariel: I see that you were called by another agent a few minutes ago and that you want to cancel your account. Can you tell me the name of the agent you spoke with?
deanmcr: Let's just close the account. No, I'm so pissed off I can't see straight. You guys just suck.
Mariel: I'm sorry to hear that you are so upset. I am not able to close accounts that has to be formally requested but as there is still an open issue on your account even if you requested the closure it wouldn't go through until the issue about the unauthorized access was dealt with.
Mariel: Can you please tell me the name of the agent you spoke with on the phone, please/
Mariel: ?*
deanmcr: I have no idea? What difference does that make. Ebay is terribly difficult to deal with.
Mariel: If you can't remember the name of the agent then I will need you to give me your full name, address and phone number, please.
deanmcr: Jesus Christ. dean crabs 12107 nw8th ave vancouver wa 98685.
deanmcr: I'm sending a copy of this to the news networks. Just as bad as AOL.
Mariel: Can I have your phone number, please?
deanmcr: 360-539-1742
Mariel: Thank you, Dean.
Mariel: To finish the verification process can you please tell me the first email address you used when signing up to eBay?
deanmcr: That was years ago. I have no idea. Quit asking me stupid questions, you are just irritating me further.
deanmcr: I just want to be rid of you people
Mariel: These questions are what we use to verify that we are talking to the account owner.
deanmcr: well, that just shows your stupidity
Mariel: Once I have verified you then I can help you.
deanmcr: I am beyond help, I assure you
Mariel: I have conducted myself in a professional manner in this chat. Please do the same for me. Can you give me some email addresses you have used in the past and I can tell you when I get the one I need.
deanmcr: No, i have had this email address for five or six years and have no idea what my old email addresses are.
deanmcr: Can you tell me the first telephone number you ever had. How ridiculous.
deanmcr: Why are you wasting my time. I have provided you with ample information??? This is getting on my nerves.
Mariel: I could also give you a quick phone call but we would have to return to this chat to finish the process. Are you able to take a phone call while online?
deanmcr: yes
Mariel: One moment, please.
Mariel: One moment while I place the call. Please keep in mind that this call is for verification purposes only.
Mariel: Thank you for taking my call.
Mariel: It appears that your account may have been accessed by an unauthorized third party. As a precautionary measure, we blocked access to your account.
Mariel: To be sure, did you list a BMW 330 D 4X4 MOD XD PIEL/ALARMA/STEPTRONIC?
deanmcr: NO
Mariel: Okay, we now know for certain that a third party gained access to your account and listed this item. Please note that all associated fees for this listing have been reversed.
deanmcr: Fabulous.
Mariel: I see you have taken our Spoof Tutorial. Do you have any questions about spoofs?
deanmcr: That was the biggest crock of you know what to dump on a customer. I just pushed the buttons to get through it. Now the site wants me to take it again!!!! No way, Jose. I'm leaving you.
deanmcr: Customers can only stand so much.
Mariel: You don't have to take it again, I just want to make sure you didn't have any questions about it.
Mariel: I realize that you want to close this account but I have to go over some information before I can remove the block. This will only take 5-10 minutes and then your account will be clear and you can close your account if you want.
deanmcr: Don't you realize how arrogant it is to force a customer to take a test when some hacker broke into the account, NOT ME???
Mariel: The test is to inform you of the spoof emails out there so that you don't have someone access your account again.
deanmcr: I've already wasted about an hour of my time being infuriated.
deanmcr: Forced information is not appreciated. It is arrogant.
Mariel: Well the information I need to give you will only take another 5-10 minutes and then your account will be unblocked.
deanmcr: Fabulous
Mariel: I'm sorry you feel that way.
Mariel: Most accounts are taken over when someone answers a "spoof" email.
Spoof or "phishing" emails pretend to be sent from someone else, like eBay. They usually want you to click on a link. This link takes you to a spoof website, which looks like a real sign-in page. By "signing in" you are giving away your password. Sometimes, a form will appear afterwards asking for bank account and credit card numbers.
Mariel: E-mails about your account and emails from other eBay members will appear in your My Messages. If you are ever unsure about an email; before replying or clicking on any link, please forward it to spoof@ebay.com
deanmcr: ok, enough
Mariel: Pardon? We are almost done.
Mariel: There have also been reports of mis-categorized items(such as adult items) showing up in the wrong categories. When members click on them, they are taken to a fake sign-in page.
Fortunately, there are free browser tools out there that can help tell you if you're on a fake sign-in page. It looks like you are using FireFox. Is this correct?
deanmcr: A test and a lecture? This is too much
deanmcr: Unbelievable
Mariel: I am not trying to lecture you this information is for your benefit to protect your account. I need to make sure you know it before I can remove the block from you account.
Mariel: Are you using FireFox?
deanmcr: This is the height of arrogance...
deanmcr: I want to close my account more than ever!
Mariel: Before we can move on I will need to know what browser you are using. I show FireFox is this correct?
Mariel: You will be able to close your account once I have gone over this information with you.
deanmcr: yes, my gawd this is too much
Mariel: The Google Toolbar for Firefox has features built in to help you detect spoof sites. Please visit:
http://www.google.com/tools/firefox/safebrowsing/index.html
deanmcr: sure
Mariel: As a precaution, I would like to ask you to change your E-MAIL password after our chat because your email account functions like a backdoor into your eBay account. If a third party has access to your email account, they can enter your eBay account by requesting a new password with the 'forgot password' feature. The most secure passwords use a mix of letters and numbers, and different for each online account (eBay, e-mail, PayPal, banking, etc.)
Mariel: I am going to remove the restriction that has been placed on your account now. In just a few minutes, you will be able to use your account to list and bid again.
Mariel: To close your account please follow this link for more information: http://pages.ebay.com/help/account/closing-account.html
deanmcr: Fat chance
Mariel: Is there anything else I can assist you with, Dean?
deanmcr: No, got to go close my account now!!!
Mariel: Okay. Your feedback is important to me. At the end of this chat, you will have the opportunity to take a survey. I would appreciate it if you would take this survey so I know how well I've been able to assist you.
Thank you for using eBay, I hope you have a good day.
Your chat has ended. Please click the Quit button
I have my account suspended because some of my info looked like someone elses who had been suspended,as for paypal,i had my account put on hold, because they said there was a suspicios charge to my credit card to a seller ive bought from for years now they want me to fax them documents including a copy of credit card statment, no thanks,i even went through the hassle of verifiying my identy but even that wasnt enough, this is my second time having problems with paypal,and ebay isnt any better,they also take forever to answer an email, they just suspend me,then tell me why, and now my half.com which is owned by ebay is also on hold, and im not getting payed for the items ive sold,i also lost many customers because paypal put my account on hold and no one could pay me,im done with half.com paypal and ebay, all owned by same people! ill never again buy or sell on ebay,ill find a place were your treated with respect and dont have pay such high fees for items that dont even sell!
Everyday Ebay Shuts Down the Businesses of American Family?s for no reason at all.
Businesses that they worked hard to build and now rely on for a living after Ebay lied to them saying how good, safe and secure it is to build a Business on Ebay!!
Single Mom?s with kids to feed, Family Men with bills to pay, Struggling Students, Ebay does not care they have ruined many of our friends, family and people we know for no reason at all many who are to embarrassed to even talk openly about it.
Ebay forgets that they did not build Ebay the American people built it, every one of us by word of mouth, by telling all our friends and family how good Ebay was and how you could find good deals on Ebay and make some decent money, well it's a few years later due to the outrageous fees compiled with deadbeat bidders, unsold items and the Ebay auction add-ons that Ebay has basically forced sellers to buy in order to sell their items buyers are paying as high as 35% more per item than they normally would on any other auction site, as for security Ebay has none they really on the members that they would ruin at the drop of a hat to police their site, why are we still shopping here???
And now that Ebay is expanding it?s foreign market the American people who made Ebay no longer matter we are a nuisance because we are used to Our Rights as Americans but this should be expected from a company started by a Frenchmen you know they come from that LOSER COUNTRY that spit all over the USA during the gulf war and in our hunt for Osama!!!!
Everyone Spread the Word Just Like You did before show this company that their actions are unacceptable.
BOYCOTT EBAY NOW
Use any competitive Online Auction where you will get better deals and be respected.
Feel Free to post this Message anywhere you can.
You can check out and use this Jpeg Image in any postings or on your web page http://www.siberianbrilliants.com/Ebay_Naz1.jpg
After being disappointed time and time again, I finally set up shop and started selling at www.bidderssite.com. I am not selling as much as I did on ebay, however I am making about the same, cause I dont have to pay those monthly fees, and it only cost if I sell a item. I am fortunate cause I kept a good list of my past customers and was able to email invites to visit my new store to them.
You can see my storefront here: http://www.bidderssite.com/cgi-bin/auction/auction.cgi?action=mystore&ALIAS=Skislope&TEMPLATE=Template3&item=1152029596
Ive seen alot of auction sites now online, but this one is also on the sci-fi and comedy central channels and seems to be doing the best. Overstock charged to set up as well, so I passed on that, but I do have a friend that has been using it and am keeping up with his progress.
Very little fraud protection for consumers. Even when fraudulent sites are brought to Ebays attention, the sellers are often not investigated or banned. Ebay needs a system to screen sellers. A prime example are the vendors of memorabilia. Although it is commonly known that the majority of autographed memorabilia on Ebay are fakes, the vendors can happily go about their business.
im haveing trouble with ebay to i just got on there and bided on two items and won payed for them every thing was good than i put something on there to sell every thing whent good tell the next day i whent to check on the item well it said i was suspended all it would say is that i done somethig eleagel with ebay so i sent them 3 emails trying to find what was going on i have not got any emails back ive called them 2 times and they have put me on recordings to emails them both times whats this place coming two
eBay Support Sucks! Look at the fees, the cost of selling! Add PayPal & eBay Fees and they exceed 25% for items under $10. 25% Selling Fees. I scheduled a "SELLER OUTREACH" appointment to assist my company in ramping up profit as opposed to eBay fees. EBAY HAVE MISSED EVERY CONFERENCE CALL SCHEDULED!!! This is a phone call they aggressively persuad you to schedule. DON'T WASTE YOUR TIME!! Here is the email sent when they miss the appointment:
Hello ****,
I recently tried contacting you regarding eBay's Seller Outreach Team. My goal is to help Sellers, such as you, succeed with their eBay business. You can find out more about the Seller Outreach Team at the following page:
http://pages.ebay.com/sellerdevelopment/
I invite you to spend about 10 - 15 minutes with me to take a look at your current eBay listing practices and discuss some of eBay's advanced selling strategies designed to enhance your business.
By clicking on the secure link below, you will be able to schedule a callback at a time and date convenient to you.
Please note that the available appointments are in the Pacific Time Zone:
http://www.scheduleonline.com/service_ebay.php?account=eturtlecreek&source_id=voice
As always, to ensure the security of your eBay account, please know that I will not ask for any private information, such as your password. This call is free to you, and I will only call your eBay registered phone number.
I look forward to calling you and discussing your goals on eBay. I am confident you will find the information I have to share with you extremely helpful.
Regards,
eBay Seller Outreach
WHERE ARE THE GOOGLE AUCTIONS! eBay NEEDS COMPETITION!!!
Ebay alway sides with the seller even when I have had proof that the seller pictured something different. I have had two problems with sellers and in the end I get screwed out of money or negative feedback.
Ebay and Paypal are the internet worst nightmare. They not only automatically deducted $199.00 from an old account I had in my profile, but they keep billing me for every month for the same amount. In the last 45 days, I have received six different billing statment. I have had my account suspended for no reason, i have had my lisitings terminated for no reason. They have aggravated my life, given me so much stress, and gotten me so angry. And the worst is that they use the online help system with workers who have no idea of what's going on. What can we do? How can we sue ebay collectively?
I listed a laptop last night, the first item I've listed in about 6 months. I've been on eBay for 10 years, done 50 transactions, 100% positive feedback. All of a sudden I get an email that my account was accessed by a third party, they've cancelled the auction and suspended my account. I get online via chat with their customer service rep and she proceeds to give me the third degree in terms of vetting who I am. Then she chastizing me for not having my phone number up to date... finally she reinstates the account but refuses to answer my question about what led eBay to think my account was illegally accesses. Of course, she used the George W. Bush reason of "we did it for your own good and the security of your account". Of course, once they reinstated the account my entire listing description was gone and I had to spend an hour rewriting it.
eBay customer service and the eBay Police have a lot to learn about taking care of customers...treating everyone like a hacker isn't the approach. Sounds like they've gone to the same school as the TSA.
I also don't break Ebay policies, and I can spell, but Ebay still suspended me for false reasons. If Dylan is lucke enough to not have problems with the Ebay police, thats great. I went trouble free for over 8 years also and then without warning I was suspended and Ebay refused to answer my emails to explain why I was suspended. Two weeks later they re-instated me as suddenly as they suspended me saying they re-evaluated my suspension and decided to reverse the indefinate suspension. Once again with no explanation! JERKS!!!
Fun Fact: *DID YOU KNOW THAT THE AVERAGE USER ON EBAY HAS A GRADE 5 EDUCATION?*
We are can't spell stoopid idiots that whine about things online.
boo hoo - 8 years with eBay and everything is awesome :) that's because i can read and don't break policies! Yay - I have an education!
i made 'an offer' on ebay it ebay told me that the guy sellin the item had 48 hours to reply. he logged on to relist the item because he had a certain quantity but didnt email me me and tell me yes or no. and my dad wont let me send him an email telling him to forget it coz i found it cheaper somewhere else wen i can get it tommorow morning!?!?!!? but the 48 hours lasts on till the afternoon and i can get the phone cheaper in the morning! EBAY SUCKS PEOPLE DONT GO NEAR IT!!!!
My ebay account was suddenly suspended last week with no warning - no reason - no nothing! I haven't done anything wrong and they won't answer the emails and I can't get anyone on the phone. I have a good feedback score; well, I used to - now they are hitting me with unpaid item strikes when I can't sign on to pay anything!
I reported 5 scammers who wanted to buy my laptop with a money order and have me send it to Nigeria and I end up getting suspended??? My reputation trashed?
I hate Ebay - I absolutely HATE them. AND they want me to pay them $66.00 and I don't know what for? I never sold the laptop - the scammers tanked my auction and they suspended me before the other auction (relist) finished - so what in the heck do I owe them $66.00 for????
I'll say it again
I HATE EBAY
Everyone, go to www.fbi.gov report ebay fraud to them & hopefully ebay will be shut down forever, their fees are totally expensive & they are earning millions of dollars a day & after I've brought over $2000au worth of products on ebay they suspended me for no reasons saying I was abusing them WTF, report to fbi about ebay.
Listed a vehicle and 8 hrs later its still not there but they told me the time starts as soon as you list it.Contacted live help and who helps me GRACE,,,what an idiot I told her that after this auction Im done with Ebay.I changed all my card numbers and bank account numbers...let them try to get paid THEY SUCK
I think eBay has a Slight Scammer Problem..
http://www.ebaymotorssucks.com/fortzabanele00.htm
I've had my share of inconvenience with ebay. GOD i wish there was a good alternative. EBAY IS THE WORSE COMPANY!!
ebay sucks. I obtained a cell phone off the site and i found the unit was stolen when i attempted to make it active. i contacted ebay and they were of no help. They do not care if the items sold on the site have been stolen. all they want is the fees.
A month ago, my friend wanted to buy me a present for my birthday in ebay. Its not his fault he doesnt have in one or 2 weeks. Because the present is like 43 dollars and he lost like all of the money from his credit card! And never got one present in the mail by his door!!! Do they care a damn thing about the costumers??? >
Anyway, he also got late fees what a frikin bomer.
THATS why i hate EBAY
ITS THE WORST!!!
They want the money!
why not they shut the damn internet store?!
Ah...
Below is the letter I am sending to eBay. If you need more documentation, please let me know:
The charges to which you refer on the reverse of this letter are absolutely FRAUDLENT. I did not submit these ads and furthermore, they do not offer any product for sale. Only an idiot or a thief would submit such an ad and I do not fit either title. As you know, the IP of the person submitting the ads can easily be determined but this is only if eBay is interested in taking care of it's customers. (See Attachment 1)
I was first made aware of suspicious activity on my account on December 12, 2006 when PayPal sent me an advisory. (See Attachment 2)
My account had already been charged on November 16, 2006 but I was unaware of this charge because I had not accessed my account. (See Attachments 3) This charge was not reversed as I requested and still stands (See Attachment 4)
On Jan 11,2007, eBay sent me an advisory that my credit card was declined. This is natural since I declared the card lost because neither eBay nor PayPal had made any attempt to credit me with the money they misappropriated from my account and I anticipated a second try. My suspicions were proven to be correct. (See Attachment 5)
Now, you are making a third attempt at FRAUD and EXTORTION, which will also prove unfruitful. I am an old man and my only income is from a small U.S. Army Pension and Social Security neither of which is attachable. Further, I am making copies of all of these documents and will forward them to the Attorneys General of Arizona, California, Minnesota, and Illinois unless a refund check and letter of apology from you are not forthcoming within a reasonable length of time.
After his attack on December 7, 1941, Isoroku Yamamoto said: "I fear all we have done is to awaken a sleeping giant and fill him with a terrible resolve". Those words could have very well been said of this situation because; I will not sleep until justice is done, and will do whatever is necessary to get my money back, receive an apology, and have my account reinstated by eBay.
Your entire organization is prone to quote legalities now I will cite just one: Fraud and Extortion are crimes and are punishable in every state and since this fraud crosses state lines, I feel that the Federal Government may be involved. (This will be pursued if necessary).
GEORGE PARKER
georgenjop@gmail.com
They suspended me too!
I lost it and sent a nasty gram to Bill Cobb after they ASSumed someone hijacked my sellers account.
I was on the phone with a potential buyer and arranged a BIN Price, I routinly negotiated a sale price with someone that was serious enough to call and ask questions, and tried to close a deal right then by adding a BIN to the listing.. While editing the item and adding the BIN the listing just disappeared!
My buyer and i were saying WTF.. It's Gone! The listing just disappeared and i had a message from eBay saying someone hijacked my account! Why couldn't those Morons just call me and ask if it was my listing before yanking it??
The rest is just "Used Car History" And so am i! It has been a year since they suspended me "A quality seller since 1999" so i emailed them asking for reinstatement, but never got a reply back! Go figure!
My story is over here: http://www.suspendedfromebay.com check out my TV Interview from 1999.. That was when eBay was all about Community! It's sad what this once great site has became!
Yeah! i am setting up a NO EBAY web site to tell others just what a waste iof time eBay actually is. Their customer services are non existant and i ha e had 3 accounts closed under their so called safety measures because i had 3 complaints from customers 3 years ago. I suggest people use www.Ebid.co.uk its much better service and their not money grabbing theives like eBay.
Its about time we all started to boycot eBay until they start acting for their sellers rather then always finding in the favour of the buyer theives.
come and see us shortly at www.NOEBAY.co.uk
Lol yer, I got booted for selling ammunition way back when it was on a roll, but I found a more or less illegal auction, www.crakbay.com. It smells its new so not that many people at the moment
I'm seriesly going to contact FBI about this to shut Ebay down as more & more people will be a victoms of their business, guys please also report this to FBI & Microsoft about your horror story on ebay & hopefully they will shut down ebay business forever.
Hi everyone, here is my ebay horror story.
I have just recently my ebay account suspended twice, the first time just about a month ago they suspended my for trust & safty reason so I had send them over 6 faxes of my identity, now I had suspended again just after 2 weeks for no reason saying I was abusing them WTF???
Ebay system is for fraud users, I have brought over $2000au worth of products on ebay & have over 90% positive feedbacks & they still suspended me, there ebay selling fees are totally expensive like for $40au per $1500au sale??? These are the most expensivest listing I've seen & even on the newspaper its cheaper & most businesses are lost thousands on ebay, so my suggestion is to cancel your ebay account immediately before either you got scammed by businesses or your account will be suspended like me for no apprently reasons.
Please STOP Using Ebay Now!!! They Are For Loosers!!!
Ebay has been an unaccommodating behemoth for a long time and ultimately caters to their own bottom line. Customer service by phone is non-existent; they've always been forward about that... Ebay corporate and the user community are victims of Ebay's "success." They make it a living hell for sellers by pigeon-holing payments through their convenient sister, paypal. Buyers can rip the shirt off your back via paypal, and the onus of proof lies on the seller. I'm especially glad that I've been able to defend paypal chargebacks successfully, but it's become more of a challenge. If I sound bitter, it's because I was bitter and wanted to convey the feeling that you don't want to experience firsthand. Here's the social structure you need to heed around ebay in order to succeed: 1. Don't sell to new bidders or recent negative feedback bidders whatsoever, as they can burn you with feedback and walk away if you don't kowtow to accommodate, wait, ship elsewhere, do a cartwheel, etc. 2. Don't bid on anything, just snipe everything you'll buy without attachment to the outcome, thus lowering the typical end price and preventing other ebayers from seeing what you're bidding on. 3. For goodness sakes, ebay is cowering at the increasingly damaging loss of faith and proliferation of fraud getting more creative by the hour...ebay has allowed problems to fester while growing a fat bottom line...now they've put on white knight garb and are slapping shill bidding allegations on the most innocuous sellers. Does ebay care that envied sellers get peppered with phantom bidders that can damage precious feedback and give the illusion of shill bidding?--Not apparently. 4. Good luck to a stellar seller with 100% feecback to actually feel good about buying items with the prospect of GETTING negative feedback on that precious ID as a retaliation or stopgap measure. 5. Finally, although I do not recommend this due to its legality, here's the best way to deal with the ebay "system" for the honest folks: Buy nothing with your prized seller ID. Leave no feedback until you get some. Block -1 or recent neg bidders. Have lots of non-affiliated folks buy stuff for you if you can't or won't snipe auctions. Ebay's biggest problem is evidently shill bidding...not difficult for them or anybody to find with some searching. Shill bidding is a double-edged sword that is prohibited but does garner higher bids. Ebay is has "teams" festering them out nowadays. You simply can't unknowingly bid on your old army buddy's dad's boss's dead dog's jewel collar 2000 miles away because you're perceived to be an insider. Ebay has taken the whole shill bidding dread to a new profitable level--BUY IT NOW IS OK and encouraged, it isn't shill bidding never-ever, and doesn't violate their self-created monster. It's wonderful to look back at previous ebay pleasure and profit, but those days of splendor have slipped away. I'm just glad that I remember to ignore anything that looks vaguely ebaypalish in my inbox. Oops, wait, ebay still doesn't answer the phone!
Dear Bruce, i am a new ebay user i saw some 'Heelies'on ebay.I could not afford then in England so i brought them from America. For 2 pairs and posting it was $190.00 bargain. The kids everyday asked 'where are my heelies'?when i finally tracked them they were waiting at parcel force for the 39.16 pounds, import, vat, parcelforce clearance 'what'!!!!!. Shoe Summit inform me in small print after i had paid my bill of $190.00, that i would have to pay import duties, yes this is apparent now but after many emails before i brought they only inform me after they get the money. Should have waited until i could afford it and went to toys r us!!!! Of course i will not buy again from america, such a shame i really was enjoying shopping on ebay!!!!!!!!! Erica Blacklock
I believe one has to be extremely careful when making transactions on the internet. I don't even verify my PayPal to avoid problems. Muhaha :)
I SOLD A DVD ON EBAY, THE BUYER PAIUD WITH PAYPAL, ALL WELL YOU WOULD THINK? THEY TOLDME TO POST THE DVD (TITANIC WITH CELLS AN EXPENSIVE ITEM,) i POSTED IT TO bRUSSELS, 2 DAYS LATER PAYPAL CLAWED BACK MY PAYMENT TELLING ME THE BUYER HAD STOLEN THE CREDIT CARD, NOT MY FUALT YOU OWULD THINK? SHOULD PAYPAL NOT HAVE CHECKED THIS BEFORE TELLING ME TO POST IT? NO 100 EMAILS LATER AND i AM OUT OF POCKET.
eBay is great, until someone tries to take advantage of you. They don't care about their customers, and they offer little to no protection for customers who have gotten scammed. It looks like they're going to force me to pay a $40 listing fee for a computer that some con artist "bought" (even though there's no way I'm sending it to his "son who works at the U.S. embassy in Nigeria"). All I want is for them to credit the listing fee back to my account so I can re-list the computer. Guess that's asking way too much. They've ignored every e-mail I've sent them.
It looks like the Hacker Vladuz succeeded in hacking an eBay Employee's Account and used it to post in one of their eBay.de discussion boards. It appears he is able to manipulate the eBay system at will and is able to gain administrator access to their servers.
After i published what he did on their system, he (or some anonymous person) posted a screen shot of some program that is showing eBay Employees user id's email addresses, and passwords. The passwords were partly obscured but it shows his apparent skills to gain access to eBay data that should only be available to administrators.
Here is the article i wrote. http://www.ebaymotorssucks.com/rflello.htm
Add me to the list:
WHY EBAY SUCKS- YET ANOTHER REASON
I was a registered user of eBay from 1999 through 2007. I had very few problems until recently, so I created a webpage so all could read what took place WITHOUT eBay stifling or suppressing the content.
This is the text from my former eBay ME page without the other personal stuff about my car hobby.
The critical incident here began with a turbocharger I was selling. I had bought it on eBay and used the exact same (cut and paste) text that the seller used when I bought it a few months earlier. The auction was cancelled by eBay for "keyword spamming" (apparently the use of two turbo maker names in the title) with no notification to me until after the fact, causing me to have to re-list it. To add some salt into the wound, the buyer was less than educated on what they were shopping for. I had to re-list it again due to this buyer.
The straws that broke the camel's back arose when I paid over $100 for a DVD changer home theater system and received a DVD player. I tried to work the problem out with the seller, TEAMARONEY of Oxford, Michigan, but they refused to admit any responsibility in the matter for the mistake.
While I was able to recover the money I paid for the item via Paypal, I still had to pay return shipping for the item, so I was in the hole and had nothing to show for it. This seller left feedback that called me a "Crook" and they accused me of stealing part of the item. My feedback to them simply referred buyers to my eBay ME page (see below) so they could get more information (it is impossible to sum up a situation like this in 80 characters).
I received a message from eBay that my feedback comment had been removed due to listing a "link or script" in the comment. There was no link or script, so I responded to eBay with this information, and requested the seller's gratuitous allegation feedback be removed since I had photos and evidence that what I sent to them was exactly what was sent to me, and this disproved their allegation. It was not, and on 01-31-07, I received the following from eBay:
Thank you for your interest and participation in our About Me feature. Unfortunately, it was brought to our attention that your eBay About Me page, located at the following URL:
http://members.ebay.com/ws/eBayISAPI.dll?ViewUserPage&userid=ta-paul
is in violation of our Gratuitous Comments policy.
While eBay will, if necessary, remove About Me pages that violate its policies, since your About Me page is an expression of your personality and tastes, it is contrary to our policies for us to edit your About Me page. We need to request that these changes be made within 24 hours.
I find it a poor business practice that eBay can be so concerned over the below content, and yet allow blatant misrepresentation in auctions that end up costing the buyer money, and then only allow one side of the issue to be heard by supressing free speech.
Why I Left Negative Feedback for Member teammaroney
I am building another house, and needed a specific home theater system to work with my equipment room setup. After doing a lot of research, I determined the best unit for me was the Panasonic SC-HT670.
In the first part of December 2006 I found eBay auction number 120059991288. I have added red color to the term "home theater" as it appeared in the seller's text. The auction's title was "Panasonic SC-HT670 Home Theater System"
Here is the verbatim text of the auction's description:
Panasonic SC-HT670 Home Theater System You are bidding on a Panasonic SC-HT670 Home Theater System. The subwoofer and speakers are new and still factory sealed. The player is in used condition with various scratches and wear around the casing.
The unit has been tested and is working fine
All electronics are sold asis condition
There were several pictures of a DVD player sitting on a SC-HT670 box. I won the auction and paid $46.77 for ground shipping.
Upon receipt, I found that I had received a Panasonic DVD player, not a home theater system as had been described. The home theater system is a 5 disc DVD changer with an AM/FM tuner built in along with the speakers. The item I received played a single DVD and was of no use to my application. I immediately contacted the seller and advised them of the error, and requested to exchange this item for the proper item at their expense.
The seller refused to do so, advising the proper item was described, and that the SC-HT670 was a speaker system.
I filed a Paypal complaint which was resolved in my favor in January 2007. Unfortunately, I was stuck paying return shipping, so this transaction cost me money for nothing.
When I checked the seller's feedback in January 2007, I found a few negative entries since my transaction:
Item not as shown. Missing parts. Told "pic was a mistake, can't help you..." Buyer clipper1955( 388) Jan-17-07 06:44 120053164551
Reply by teammaroney: PICTURE CLEARLY SHOWS HANDLE MISSING, BUYER EVEN PICKED THIS MACHINE UP THEMSELF
When I checked this buyer's feedback, here is what teammaroney gave them:
STAY AWAY FRAUD ON EBAY, DON"T SELL OR BUY FROM HIM, BEWARE!!!!!!!!! THIEF!!!!!! Seller teammaroney( 423) Jan-17-07 06:58 120053164551
Reply by clipper1955: Who's a THIEF? I paid for item. YOU had two handwheels in ad that I never got.
The next was as follows:
I really didnt like buying from this seller==I feel they were misleading Buyer darbylayne( 1 ) Jan-12-07 16:18 120068909663
Reply by teammaroney: WE CANNOT CONTROL LIFE OF BATTERY
The returned feedback to the buyer was:
STAY AWAY FRAUD ON EBAY, DON"T SELL OR BUY FROM HIM, BEWARE!!!!!!!!! THIEF!!!!!! Seller teammaroney( 423) Jan-12-07 16:36 120068909663
The next one was:
Paid for9 days ago,broken(not dented)casings.no power cord for unit.Friggan joke Buyer scotty23401( 15) Jan-12-07 14:56 120069564315
Reply by teammaroney: READ AUCTION NEXT TIME, IT CLEARLY STATES AND SHOWS ALL ISSUES, READ READ READ Jan-12-07 16:00
The returned feedback to this buyer was the same as the prior one:
STAY AWAY FRAUD ON EBAY, DON"T SELL OR BUY FROM HIM, BEWARE!!!!!!!!! THIEF!!!!!! Seller teammaroney( 423) Jan-12-07 15:54 120069564315
When I looked up "fraud" on dictionary.com, I got this:
1. deceit, trickery, sharp practice, or breach of confidence, perpetrated for profit or to gain some unfair or dishonest advantage.
2. a particular instance of such deceit or trickery: mail fraud; election frauds.
3. any deception, trickery, or humbug: That diet book is a fraud and a waste of time.
4. a person who makes deceitful pretenses; sham; poseur.
I would not define paying for an item as fraud. I would define listing a home theater and shipping a DVD player as a mistake. However, failing to act upon the mistake once it was brought to your attention could be defined as fraud, though.
It speaks volumes as to the lack of character of the seller when they result to name calling in feedback of their own customers that paid for the item. I don't see how someone can be a thief that paid for merchandise. I fully expect to get a retaliatory negative from this seller and be called a few names as well. I don't fear negative feedback when my actions were reasonable, and I won't stoop to calling anyone names since this is unprofessional and immature.
At the time of my purchase, the seller's recent feedback was good. Had these comments been posted prior to my transaction in December, I would not have purchased the item from the seller. It is a shame some businesses cannot take responsibility for their listings and actions. This seller clearly described a home theater system and used pictures of a DVD player on the home theater system's box. I am grateful for the majority of businesses and sellers that take the time to properly list an item and accept responsibility for their mistakes or listing errors.
The positive result here is that any future potential customers will be able to read this and be fully advised of what can happen in a transaction with teammaroney.
Ebay was decidedly unfair to me, and as such, I immediately closed my account and created this webpage. Ebay won't make another dollar from me.
Yes, ebay sucks and my issue is the seller that does not answer the email. Also the fees suck too when you want to sell something. I suggest you go to iOffer.com they are pretty good and do not charge a penny to sell something. Sellers seem OK too. Give them a try.
Crooks inside jobs. It is a monopoly. It is unfair. BUT if you just email billcobb@ebay.com and sit down and plead your case in all honesty it gets handled immediate, outcome is unknown of course but the ,main thing is when all else fails email him, his people really do read every email individually delivered to them. When I showed proof that I was closing my accounts and sent emails to back that info up that they would be closed per user request and then sent the emails stating that they were not closing them then got the other email stating that I was suspended JUSTICE FINALLY WAS SEEN AND TAKEN CARE OF IMMEDIATE>
So, I checked email and got great news that to light of new discoveries they have taken heed to my emails and cleared my name immediate as per requested as per PROVED that there were dirty deeds going on behind closed doors, well to sum it up they basically stated that this one account I request being re-opened since I had NOT closed it myself but that they then tried to screw me by suspending me for closing OTHER ACCOUNTS ??? wtf, well since I proved my truth it got back opened but I was told that if I were to close this one that was it... there is no going back! ZZZZZZZZZZZZZZZZZZ bored with all the reading?
1. FACT OF THE MATTER IF YOU GET CLOSED UP IMMEDIATELY CONTACT A LAWYER BY PHONE IN YOUR LOCAL AREA GET SUGGESTIONS WHAT WOULD NEED TO BE DONE SHOULD THEY TRY TO SMEAR YOUR NAME OR COMPANY IN THE DIRT.
2. EMAIL ALL FACTS AND YOUR OPINIONS AND HOW YOU FEEL YES HOW YOU FEEL TO BILL COBB HE DOES GIVE A RATTS ASS ALTHOUGH THE OTHER GOOOONS HE CANT CONTROL DONT GIVE A RATTS ASS HE DOES.
3. FILL OUT ALL PROPER FORMS TO YOUR DEFENSE KEEP COPIES TO YOURSELF SEND THEM TO YOURSELF THROUGH EBAY.
4. YOUR ALLOWED TO GET MAD AND GOD KNOWS I VOICED MY ANGER YOU DO IT TOO CAUSE IF YOU DONT HOW SERIOUS DO YOU THINK YOU WILL BE TAKEN?
5. WAIT A COUPLE DAYS AND YOU WILL GET A RESPONSE IF IT IS GOOD OR BAD YOU WILL GET A RESPONSE WHICH IS BETTER THAN BEING LEFT IN THE COLD IN THE DARK NOT KNOWING ANYTHING FOR MONTHS TO YEARS RIGHT....
YOU ARE GUILTY TILL PROVEN INNCOCENT ON EBAY THAT IS NOT A LIE THAT IS 100% THE TRUTH! THAT IS NOT FAIR AT ALL!
SHILL BIDDING IS A VERY SERIOUS OFFENSE BUT YOU KNOW WHAT EBAY MAKES MISTAKES AND JEALOUS SELLERS THAT WISH BAD ON OTHERS WILL TRY TO MAKE YOUR LIFE A MISERABLE HELL. AND DID YOU KNOW THERE IS A GOOD CHANCE A BIDDER THAT IS PISSED OFF CAN REPORT YOU AS A SHILL BIDDER OUTTA SPITE (sore losers!)
MY QUESTION TO YOU ALL PISSED AND DISGUSTED WITH EBAY IS WHY THE HELL DO WE NOT READ BAD STUFF LIKE THIS ABOUT OTHER ONLINE VENUES?
WHY IS IT EBAY HAS ALL THE DRAMA!
WHY..... DID YOU EVER THINK ITS PLANNED THAT WAY? JUST REMEMBER... IF PEOPLE HATE YOU OR LIKE YOU MAKES NO DIFFEARANCE SO LONG AS THEY ARE TALKING ABOUT YOU THEY WILL REMEMBER YOU, YOUR NAME... OR FOR THE MATTER OF THIS BLOG EBAY... FREE HITS FREE ADVERTISING.... SMART DIRTY MARKETING.
Ebay is UNFAIR - You are Guilty until found innocent. You cannnot represent yourself because you are convicted as soon as a complaint is filed against you.
My account was suspended without cause - No proof was ever offered as to why I was accused of shill bidding. They only responded back to my questions with automated form letters - ALL 3 of them said the same thing - due to the severity of this offence your account will be suspended for 30 days - Please hurry up and pay your listing fees.
What a load of crap -
Anyone can get your password
Anyone can corrupt your account -
Anyone can steal your identity
and
all with the glorious help of ebay - Their automated response system is just so easy and so helpful to all the crooks out there
I guess you just have to set up a new account every time you want to sell or buy using ebay
and close the account it as soon as you are done with that transaction.
This way you can protect your self -I know that is how I plan to use the ebay auction site - if ever I have to use it again -
impossible to contact them no comuster service
DOC was right--you never know crooks like heehawbilly on eBay or other places will do with your credit information. Scums don't care if they can lie and get your money, and eBay is the perfect place to do it. I ordered a birthday present over the phone one day, and the very next day somebody used it to place 2 large amount of orders with it. My credit card company put a stop on my card and I had no idea what was going on--all of a suddent my card didn't work anymore. It's good that they keep an eye on any unusal orders like this, but now I have to wait for a new card and update some accounts that are under the old one. Crooks are everywhere! One way to protect your credit is to put a credit watch once a year by calling them and saying there was an unauthorized order and you are worried about your credit and want to put an alert on it. It's free of charge and you can do this once every 12 months. It could be the reason that my card company caught it--although I couldn't say for sure. Go to http://www.fraud.org/tips/internet/idtheftavoid.htm and get the toll free # among other things you can do to protect yourself. It's sad but thanks to crooks like heehawbilly we have to be careful and can't trust anyone.
Wow.. The eBay back door is still wide open.. I hope these scammers can not get your credit card and banking info the same way!
http://www.ebaymotorssucks.com/asrcs-com.htm
I saw in an earlier blog that someone should make a T-shirt and sell it on Ebay ( What ever it is, it can be found on ebay, I think Ebay left the SH off of IT!!!))) Another suspended seller!!!
I made the mistake of buying the book from www.howtogetbackonebay.com after Ebay suspended me for no reason. I gave them my credit card and address and I never received the book. Yes Ebay sucks but so do thiefs who advertise on sites like this and don't ship!!!
eBay is a big do-nothing-just-give-me-your-money place!
Don't be conned by dishonest eBay sellers. I know mostly the complaints are about buyers here, but buyers are getting burned by dishonest and vicious sellers as well:
Here's what happened to me and it can happen to you or your family and friends:
I see an item and email the seller (something like hiihaavili)for more information--since there is only 1 picture showing. Specifically, if there is any wear and tear.
The seller replies no, it's in excellent condition.
I place the bid and win the item.
I pay immediately for the item and shipping fees.
The item arrives. SURPRISE! It's NOT in excellent condition. The spines have obvious wear and tear signs (partially missing in some cases) from years of use.
I left a neutral feedback since it's antique and there's no way to replace it, and it's not worth the shipping back (plus I have to pay again to ship it back)
The seller slams a negative feedback saying he could have fixed it. I don't see how he can fix his lies.
I raise the issue with eBay. They sent me to PayPal (owned by eBay).
PayPal opens a communication line for you to talk to the seller. Basically, they don't handle the dispute either.
The seller says, among other things, that I am lying about the condition of the item, that either I damaged the item or it's damaged during shipping.
He then says I will get a refund IF I ship it back in "undamaged" condition. (imagine: I have to reverse years of wear&tear to ship it back undamaged) Furthermore, he changed the picture AFTER the dispute happened to cover up his deceit.
So now I am out of the money I paid for the item and shipping, eBay and PayPal don't do a thing to regulate this kind of dishonest sellers, and if I ship it back (and pay, again) the seller can always say (since he lied from the beginning) the item is damaged, therefore there will be no refund.
I think eBay's philosophy is, seller is the paying customer and buyer is not, so they don't do a thing to help you as a buyer--even if the seller is blatantly lying. For this reason eBay now is full of this kind of sellers and there is nothing you can do. They are expanding so fast that they forgot that customer service is the most important part of their business: the buyers have to buy for the sellers to exist.
My advice is:
Do not buy from eBay. There may be a lot of honest people there trying to make a living, but the bottom line is these are one-person companies where you can't file a complaint and get your money back if the item is not what they say it is.
The best way to describe buying from eBay is: Here you go stranger, take my money. Oh please God, please don't let the stranger screw me over...
If you have to buy from eBay and ignore this lesson, do yourself a favor and pay with a credit card.
If the seller takes PayPal only, or any other kind of payments but not credit card--beware! There is a chance that the seller knows how to get away with lying without being punished.
With a credit card you can put a stop on the payment, so your loss is limited to shipping back the item. You still get conned, but at least not as much if the item is small.
This way you are not totally at the mercy of a dishonest seller.
The best way is: Don't buy from eBay. You don't know who you're dealing with. Why take a chance with your hard earned money? And why encourage a company that does not care about its customers' integrity?
Ebay has a policy of banning certain items but they do not police their own ads.
So, items that were banned get to be sold unless someone fingers the ad to their banning address.
There were 275 banned items for sale at the same time and in the same category as they banned my item.
Some identical to my item.
So the policy is a sham.
Gerry
I am sick of Ebay. I have been selling for a while, small time, but I have had it with buyer remorse! AND the fact that buyers can retaliate and ruin your name thru the feedback system which Ebay does nothing about because they don't want to take sides.
I had someone buy something last month, and they listed it for sale. It did not sell twice. Then they contacted me yesterday to ask for a refund because the item arrived damaged! They also used MY pictures to relist it and got mad at ME when I reported them to Ebay for copyright violation. (I wonder how mad they are going to be when the learn I reported them for feedback extortion - they told me they will leave positive feedback only if i give a refund).
I asked for proof of damage by picture because I didnt believe it was damaged if they listed it for sale, and they told me that I already saw their picture. Then they reported me to PayPal for an item significantly not as described!
The irony, I would have probably given a refund if they contacted me when they got the ite,/ Now, I dont know what PayPal will decide, I hear they always side with the buyer.
I am so mad, I cannot understand how someone can be so petty and immature over a $500 item they paid $25 for. I dont understand why I have to be made to feel like I have no choice but to lose the fees I paid to ebay, lose shipping costs, and return the item.
Ebay and Paypal do not protect sellers. heck, they barely protect buyers, but at least buyers dont pay fees to use these services.
hi
saying ebay sucks is an understatement
i sell imported dvds which as sold world wide
after 6 weeks and ebay/paypal making loads from me they decide to cancel my account and try and tell me my dvds are copies
now they have money that is owed to me and they stated i canted get to it until the account is unfrozen
this will take 1 year they state
i have emailed them stating i want my money or im taking legal action
I AGREE JENNIFER AND WHEN WE FILE AN UNPAID THESE BUYERS GET MADD AND ALL THE SELLER IS TRYING TO DO IS RECOVER A FEW CENTS THAT EBAY GETS AND THEN THE BUYER WILL GIVE YOU A NEGATIVE FEEDBACK AND MOST CERTAINLY EBAYS POLICY SAYS THEY REMAIN NEAUTRAL WITH FEEDBACK BUT WE SELLERS KNOW THEY STICK THEIR LONG NOSE INTO IT AND SUSPEND AN ACCOUNT FOR NO REASON AT ALL THAT THE SELLER WAS AT FAULT,{ THEY SAY }ITS ALL IN RESULT OF THEM GETTING MORE MONEY THAT THEY WOULD BE NOTHING WITHOUT A SELLER BECAUSE A BUYER DONT PAY THEM NOTHING !!!!!...SELLERS DO!!!!
I woke up last night and realized that one of the biggest work at home scams there is is ebay!
We sellers list and list , paying higher and higher listing fees and final value fees and barely selling anything. When we do sell one thing any profit from it gets eaten up to pay the fees of the items that did not sale!
I have a few items listed now ,but when they end I am closing my ebay account. I cannot see giving them anymore of my money. I sold some really nice stuff last month and it went high , like some oyster plates for 100.00 , well my fees ate up any profit I could have made because of the stuff that did not sale. Plus you have to figure in Paypal fees.
Wow ebay has perpetrated the biggest work at home scam in the world. They have even took over the world with it.
December someone took over my account. EBay said that they correct everything and NOT TO WORRY. Happended again in January 2007 and again NOT TO WORRY. EBay has just suspended my from all EBay activity. Not because I have paid all my bills on time and have a 100% recommended rating from all my buyers and sellers, but because someone has broken into their security system and they don;t want the stock holds to find out and drive the price down. Cancelled my PayPal account alos as I cannot take a chance on having my credit wrecked my those caring and concerned folks at EBay!!!!!!
I read the comments on here and despair. I have my own horror story. Ebay have by far the worst customer care that I have ever come across and I am a consumer journalist by trade.
I do some trading on the side on eBay and have raised questions about the unfairness of feedback in that I can sell something for £40 and get one feedback and yet others can sell 400 items for 1p and get 400 feedbacks and eBay dont make a penny. While reporting counterfeit goods I asked about the validity of the 1p sales. I got no response despite several emails to customer care and the top woman herself Meg Whitman. So I said I assume it does not break any rules.
That was two years ago. We decided to try this for ourselves and got suspended and our registered account has been scrapped. Without discussion. An investigation without talking to the accused? That is a kangaroo court. They are not interested in the fact that I raised this before. If they said it was against the rules then I would not have done it. It is the system that is wrong. Patently unfair. But eBay only see one thing and that is money and that everyone is wrong except themselves. Anyway, they want me to start another account from scratch but do not answer any of the questions I have raised. No chance. I need to know where I stand and so does every other seller regarding feedback. And a Fiona Tate from the 'Safety' section has said that if I keep writing to executives I will incur a warning."Please note that we see this as an abuse of our contact channels, and should you not cooperate with us we will have no choice but to issue a warning on your account," she says. So in other words if customer care does not do its job you have no right to complain to an executive. Have you ever heard of such an undemocratic woefully unprofessional organisation in all your life. And it is hilarious that a warning will be put on an account that has been effectively erased. Meanwhile the 1p trades still go on. The feedback system that rewards cheap sales but not the expensive ones stays and I have still to get answers to my questions about why there is not a rule that says 1p ebooks should be banned set in huge letters and why they failed to respond to my emails about whether I could do as everyone else appears to be doing. And counterfeit goods still get traded. Yet she says "you will not be able to see the affects of our investigations first hand, but you can rest assured that we enforce our policies equally on our
community." The reason we cannot see them is because there is none. I have offered to send them a list of the thousands of up to 1p items out there but they are not interested in that. Because there are no rules on eBay. It is an undemocratic anarchy. End of.
I was banned from ebay back in 2005 for reporting somebody that was trying scam me from Nigeria & naffed up my auction on a mobile phone.
So I emailed Ebay with the scammer name & email address & i few days later found my auctions had been ended & a email from ebay saying I was the person I reported for scamming. lol
So i sent of all my details ect to them to try and get my account back with no luck i had 100% feedback left by around 300 people all lost all i would get from them was a automated email.
So what i did was cancel my direct debit to ebay & not paided their listing fee's which was around £57 at the time.
Anyways after countless letters from ebay wanting their money they finally sent it to a det collecter to come and get their money, so when to fellow came to collect it i told him im not paying it & if they want their money then can take me to court over it. I kept all info, emails ect on why they banned me just in case they did.
This was at the beginning of 2006 & since i said i wasn't paying for being banned unfairly & they can take me to court if they want I've heard nothing since from ebay wanting their money plus my credit rating still intact. lol
Hey Peter, in regards to the mutually withdrawn feedback, could it be that you didn't respond to a dispute that was launched? Or one was launched and you didn't know about it? cause that could result in automatic mutual withdrawl.
I used to work at eBay and I hated it and know several people who still hate it. I really feel that eBay mistreats employees and in turn their employees do the minimum amount of work they can get away with because they do not care about the interests of the company. That is one of the reasons you get crappy customer service and eBay is notorious for being rigid to their so-called policies even though they make no make sense in some cases. This also applies to the way they treat their employees. So much for "keeping it human". eBay has a long way to go in providing good customer service and solutions and it starts with better treatment and training of their employees. Only that way will they get people who truly care about the members and are *PROPERLY* trained to handle their concerns.
I'm all ears for a class action. My wife's account got suspended and while in suspension all these negatives come rolling in because of non paying and non shipping because EBAY WON'T LET HER SEE HER CUSTOMER INFORMATION! Her business is licensed with the state and we pay taxes on it. I call bullshit on ebay being able to keep a business owner from their customer database.
I have recenlty have had the worst and last experience with ebay. Initially when I had setup my sellers account I made a test order with one of my other id's to make sure the checkout process was right. well, evidently this was a violation of ebay policies and my account was suspended. the last blow: ebay had sent emails to all of my customers that have bought from me stating that they should "make every attempt to recover your money" I could'nt believe it all these items were paid for and shipped! I quickly started to email all of my customers who's packages were in transit to explain the situation and reassure them that there items were sent. however, I have three disputes with paypal because of these emails sent from ebay to my customers! what ebay did was completly defamotory and has to be illegal. my company is not a fraud but ebay has tried to perpetrate me as such!
I think its against the law when you sell and ebay suspends you have to pay the insertion fee ,you have no way to file an unpaid item but yet ebay gets it all,ebay should be held responsible for taking what was not there to begin with,if anyone knows of a good lawyer i will listen
Another thought... Spread the word! eBay auctions are not legally binding. If they are too costly and time consuming to enforce, then they are not legally binding. We have been trying to enforce the terms of an auction for two years now; which has only resulted in the draining of our bank account.
Fraud... Feedback we left for a seller is listed as "Mutually Withdrawn," we did not agree to withdraw our comments; nor were we asked. If this has happened to you, we need to talk. There are law firms out there that are ready and willing to do a class action against eBay. We just need to clearly establish a class. Organize your thoughts, eBay needs to be reigned in.
WHO SOLD YOUR PERSONAL INFORMATION?
good luck.
c.c.
better business bureau
......our personal information was sold....cost us our personal/business accts,.......had to sell the house....no good can come of this.....
"Where did you hear that ebay would not accept cardservices? I have a cardservices merchant account and am accepting payments everyday.
bill |
"Card service International" bank or credit card company is on their banned list. Shall I cut/paste it for you? I actually DID that on the "paypalsucks" forum. I was dissapointed because that is the alternative company that forum reccomends,etc.
"
This is what I say. They do not treat every account the same. I think if they cannot do a good job at all, then just don't do it! Or if you are afraid of counterfeit items, then close them all and see how it will hurt your bottom line! Do not close real ones, without any discussion or even asking first, and left fake ones to end! I saw many people paid thousands for fake bags and they let it happened, but close real authentic items. Well, needless to say the damages to those poor buyers. EBay sucks!!!
I agree that Ebay sucks. Can you beleive they decide to close auction of authentic items, suspend the account saying it is violate ebay and claim that my friend is trying to sell fake item. They have no clue, but act upon what they thing. But, when someone reported to them many of fake items on EBay, they ignore. I think they selectively discriminate users. If we get enough evidence, might tern out to be based on race. Who knows?
I had an item on Ebay for Seven Days. In the auction I put that if you are using paypal the 5% will be added on to cover the fees. On the Last Day of the auction they pulled my item because of me saying that I would add the fee to the sale price if using paypal. I think this is a buch of crap. Ebay has become nothing but a fee happy place for you to try and sell things. Paypal used to not charge anything for selling unless the person you sell to uses a credit card. Now it doesn't matter have you are getting the money. If you use paypal, you are going to pay at least 5% of your selling price.
Ebay--Stupid Indiscriminant Policies and Impossible to Contact Lead o the Imminent Fall of Ebay
I've decided to make Ebay's stupid policy for listing cap guns my project for the next 30 days. Their stupid policy requires sellers to stick a big red plug in the barrel of a toy gun for the photos on the sellers' listing. Fine. But when I listed a toy gun part--a PART--they cancelled my listing--even though I complied with a big stupid red plug in the end of the barrel--a barrel without any receiver, stock or trigger--what, I'm going to hold up a bank with this?!
I protested, after stumbling around for 30 minutes trying to find out how to reply to them. Ebay has made it all but impossible to contact them about anything!!! They apologized for their error--then they did it again!
They told me the red plug I had appeared "as though it could be removed." How naive are they?! Look at the toy cap guns listed--you'll find none--ZERO--that have permanent plugs. I've even bought dozens of toy guns through Ebay with red plugs in the pics and have only ONE that was mailed to me with the stupid plug (I easily pulled it out and threw it away).
The policy is ludicrous. And when I just listed two toy cap gun sets STILL IN THE ORIGINAL PACKAGE, where the barrel ends were not visible--stupid Ebay cancelled my listing. They were still in the ORIGINAL package! You can't see the ends of the barrels--BUT I described it as such anyway and added "per Ebay policy, only shipped to the US."
According to Ebay, THE REAL ISSUE is safety and federal compliance. In my commercially sealed packaging, the toy guns were listed as originally sold by legally compliant stores. So why would my packaging not be compliant?
And more to the point--what, some hardened criminal is going to buy my toy cap guns and use them to march into the Whitehouse and hold the President hostage? How stupid!
You and I could point out a thousand other items with real potential hazards listed on Ebay--but for some reason, they've decided to have these ridiculous policies for toy cap guns. It's ridiculous--I can hardly type I'm so angered by their indiscriminant application of "policy."
www.howtogetbackonebay.com Use it and screw the assholes ,YOU WILL BE RIGHT BACK ON EBAY IF YOU DO THIS
HA! you got to be kiddding me.. a guy won a bid from me and told me that if i didnt lower the price he would report me for shill bidding.. well at the time i had no idea what he was talking about but, the next day my account was suspended for shill bidding... well, lets say they didnt even give me a chance to give my side of the story.. they just locked up my account for 12 months.. which means i cant do anything.. so they stuff i purchased and havent gotten yet , i guess im screwed.. and as for ebay , their policies suck asss. at least the police ask questions then do what they have to do.. this guy even called my home.. to i tell ebays great trust & saftey department about the harassment... and guess what NOTHING...i guess its ok to lie & harass people on ebay .. but dont fart sideways or they will ban you .. what kind of crap is that? I of course could go on and on about it but anyhow.. dont do business with black69cobra on ebay....
This company and its billions along with the false mision statement from the phony founder Omidyar has created a monster that needs to be controlled and sent a message by users and people across the country. To not offer any form of direct phone service is another way to take advantage of "good will" thats ridiculous. Ebay excuses itself from any "feedback " retractions as to not get involved with messy defamatory comments etc. that allows users to run wild, and its thier forum, aditionally they charge a fee to list, a fee to sell, and then a fee if you want a secure payment through paypal, its not cheap by no means this is a money hungry machine that needs some accountability
Mike G | January 12, 2007 02:02 PM
Yep....and PayPal since they are acting like a bank or escrow company needs to be governed by the FIC or whatever association that governs escrow companies,etc.
Phil
This company and its billions along with the false mision statement from the phony founder Omidyar has created a monster that needs to be controlled and sent a message by users and people across the country. To not offer any form of direct phone service is another way to take advantage of "good will" thats ridiculous. Ebay excuses itself from any "feedback " retractions as to not get involved with messy defamatory comments etc. that allows users to run wild, and its thier forum, aditionally they charge a fee to list, a fee to sell, and then a fee if you want a secure payment through paypal, its not cheap by no means this is a money hungry machine that needs some accountability
eBay removed my listing claiming fee circumvention but could only quote the rule book at at me rather than actually point out where I was in default. No fee circumvention was involved.
Customer Service sucks but they are polite.
Lucinda Ball | January 12, 2007 08:38 AM
Yep...exactly. Also any way they can paste the problem on YOU/US they'll do that. The fact that they are not honoring their own subsidiary, PayPal's standards is speaking volumes. Then on top of that they changed PayPal so that we're paying credit card fees on all transactions no matter what.
Here is the paragraph from Ebay about the credit card companies that are banned from Ebay. If someone lists any of these as a payment method Ebay will delete their listing. You'll see "cardserviceinternational.com" is on this list.
Payment Services not permitted on eBay: AlertPay.com, anypay.com, AuctionChex.com, BillPay.ie, ecount.com, cardserviceinternational.com, CCAvenue, ecount, e-gold, eHotPay.com, ePassporte.com, EuroGiro, FastCash.com, Google Checkout, gcash, GearPay, Goldmoney.com, graphcard.com, greenzap.com, ikobo.com, Liberty Dollars, Moneygram.com, neteller.com, Netpay.com, paychest.com, payingfast.com, Payko.com, paypay, Postepay, Qchex.com, rupay.com, sendmoneyorder.com, stamps, Stormpay, wmtransfer.com, xcoin.com
I see now what your problem is. You cant list as accepting paypal and not be able to accept paypal. You will have to go to your preferences when you list an item and remove the PayPal logo. Check out my site at: http://asktheebaypowerseller.blogspot.com/
My problem is that in accepting PayPal I used to be able to choose what payment method I wanted to deal with. I could accept PayPal payments but exclude credit cards,etc. Now if I accept PayPal I have to accept credit card payments AND Ebay is forcing me/us to convert our personal PayPal account to a Premier/merchant account and pay all the nessesary monthly and credit card fees that go with that. PLUS, these percentage fees are charged on ALL payments irregardless of whether a credit card was used or not. THAT is unfair imho. Even stores don't have to pay credit card percentage fees on their cash, check or other payment methods. This despite PayPal's TOS allowing up to 5 annual credit card transactions and allows sales up to $500 per month before forcing you to convert to full premier/merchant account. Ebay will not honor even THAT. If a seller includes PayPal as a payment option they're no longer allowed to exclude credit cards AND Ebay forces the seller to convert to Premier/merchant.
screwed by ebay | January 11, 2007 09:59 PM
Me too...heh.
Where did you hear that ebay would not accept cardservices? I have a cardservices merchant account and am accepting payments everyday.
bill |
"Card service International" bank or credit card company is on their banned list. Shall I cut/paste it for you? I actually DID that on the "paypalsucks" forum. I was dissapointed because that is the alternative company that forum reccomends,etc.
I see now what your problem is. You cant list as accepting paypal and not be able to accept paypal. You will have to go to your preferences when you list an item and remove the PayPal logo. Check out my site at: http://asktheebaypowerseller.blogspot.com/
Where did you hear that ebay would not accept cardservices? I have a cardservices merchant account and am accepting payments everyday.
Ok, now I'm still going round and round with Ebay over taking PayPal payments. They've now said for me to make "suggestions" in their suggestion box. I did but I doubt they'll care about the little guy/occasional seller. I'm now also dissapointed to see that "Card Service International" is now one of the banned credit card companies. Was just thinking about them as an alternative to PayPal, but now what,eh? Just call me Rodney or Homer now,lol.
Hmmmm......now I'm seeing there's a change with PayPal on personal accounts(or maybe I never saw it before). It appears that on the PayPal side I'm now allowed to take up to 5 credit card transactions a year providing I don't go over the $500 monthly limit. On the Ebay side they're saying we "have to" upgrade to a Premier/merchant account in PayPal. Seems a bit contradictory to me in that How would anybody with a personal account be able to take up to their 5 annual credit card payments if Ebay is making "PayPal policy" demanding they upgrade??
Phil
I just now got a reponse from Ebay. Here cut and pasted is their reply to me and my responses to them regarding the "reason" for forcing us all into Premier/merchant PayPal accounts. Utterly rediculous in MY opinion.
In a message dated 1/10/2007 4:28:39 P.M. Pacific Standard Time, rswebhelp@ebay.com writes:
"Dear Phil,
Thank you for writing eBay in regard to our listing policies.
Under eBay policy, sellers who offer PayPal as a payment option on eBay
(either through a logo or a statement in the item description) must
accept all forms of PayPal payment:
- Account balance
- Bank account transfer
- Credit cards"
(My response)This has been a recent change within the past year I reckon. It didn't used to be that way. It's a force that is unfair. And there WILL be legal action taken soon I assure you. Can Ebay absorb a class action judgement against them? We'll see.
"This means that sellers must have a Premier or Business PayPal Account
(or be willing to upgrade if they receive a credit card payment)."
(my reponse)Keyword is "if" they accepted a credit card payment. Of course NOW you are charging credit card fees and interest(Premier/merchant) on ANY and ALL payments regardless of whether a credit card is used. THAT too is unfair! I have a personal PayPal account and plan to keep it that way. I do not do a load of sales and am an occasional seller, but yet you are forcing sellers like myself INTO Premier/merchant accounts. Again...what's next? 90% commissions to YOU?
"We implemented this policy because buyers who searched for listings that
accepted PayPal found that their preferred payment method was not
accepted by the seller. This policy ensures relevant search results and
a consistent user experience."
(My response)You implemented this policy for none other than to be able to "double fee" all sellers and to control them. It should be our RIGHT to implement what payment methods WE choose, not YOU. There are those of us who are not heavy sellers and sell occasionally. You have just wiped us out of the market in one fell swoop. If I agree to continue using Ebay, I WILL and AM looking into other alternatives besides using PayPal for credit card payments if I have to take them. Anything to keep MY money out of YOUR coffers.
"For more information on the eBay PayPal Payments policy, please go to:
http://pages.ebay.com/help/policies/paypal-payments.html
Please note that we do apologize for the extra messages that you
received in regards to this issue. This was due to a temporary system
glitch on our end. Once again, we are sorry for the multiple messages
you received and any confusion that occurred from them. Please feel free
to delete them from your My Messages section in My eBay.
Thank you for your time.
Sincerely,
Landan
eBay Customer Support"
Are you sure there's not a "FEE" for deleting the extra messages??? Please also go here, Why eBay Sucks - O'Reilly Digital Media Blog and read up about yourselves at Ebay. There are now thousands of angry sellers and buyers because YOU at Ebay seem to think you can implement any kind of control you want on us without legal recourse. When I sell an item I expect to get my price for it without you charging 10-20% in Mickey Mouse fees.
Phil
Original Message Follows:
-------------------------
Subject: IV%MM0001 eBay Listing Removed: Paypal Payments
Topics
Message: I think this is outrageous!! First you "take over" PayPal and
then try to force everybody who wants to sell, even an occasional
seller, to upgrade to a Premier/merchant account. Those who don't are
limited to selling $500 or less per month. Credit card fees were only
charged on credit card payments. Fine, I was ok with that initially and
decided not to take credit cards thru PayPal and keep my personal
account. NOW you are forcing everybody who sells no matter what into
Premier/merchant accounts and you are charging credit card fees on ALL
payments no matter if a credit card is used or not. I find this very
hurtful and over micro management to the enth degree. It is not fair at
all for you to make "double fees" on OUR transactions! What's next?
Should we just turn our items over to YOU so you can take 90%????
Second....why have I recieved 7 notices on this over ONE listing??
I will certainly look into alternatives to using PayPal to sell with
and/or seek legal counsel over your bad business practices.
Phil
I too now have had a listing removed because I said I'd take "non credit card" PayPal payments. I have another one on their that hasn't been removed yet. Maybe it'll slip past,eh? Yanno....when they first took over PayPal and were limiting occaisional sellers with "personal accounts" to $500 sales a month I had no problem. NOW...I can't even "say" I prefer non-credit card payments to my PayPal account in my instructions??? This is unreal!! Of course I've sent a complaint email about this but I suspect I'll probably get closed out or booted because of my opinion,eh? Can't we SUE these guys for unfair business practices?? Or are they gonna take advantage of us by monopolizing themselves into the only game in town and then get to be above the law?? I'll look on here for other alternatives, but I've been to a couple that were wastes of time unfortunately. "Mighty Bids" was one. Not saying they're evil or anything but it doesn't look like they have much traffic nor luck with sales, unfortunately. Hey...what's next with these Ebay guys,eh? Mark of the beast? If you don't take the mark you can't buy/sell on Ebay?? OY!!!!!!
www.howtogetbackonebay.com Use it and screw the assholes ,i bought it and it WORKS
eBay does suck but you can make huge money selling there. I was suspended and made up a system to be reinstated and was in two months without violating eBay policy, same username and information. Check it out :
http://auctions.yahoo.com/i:HOW%20TO%20REINSTATE%20YOUR%20SUSPENDED%20EBAY%20ACCOUNT%20GUIDE:219109239
Yahoo Auctions : How to reinstated your eBay account
Ah, ebay sucks... a perennial complaint. Ebay is now just too big for their britches. Their system is rampant with glitches and no help in sight. Pleas for some semblance of order only net impersonal responses to send the already lost on a tail chase. I have a current listing that should have 3 photos, yet only one shows up. I've tried several times to revise it but I end up waking up some java pop-up they use, and then that freezes up... or I get the ever-annoying page not available. Never a helpful message. Never a link to live help that functions. (High volume of requests for help they say? Wonder of wonders!) I'd take the listing down, but I can't even get to that option! They'll be billing me, and for what? Now my item will sell for pennies instead of an amount it's worth that the extra photos would show if they showed up. (They show up in the "edit mode" ? I've been at this for awhile now and I remember why I took the last 6 months off from this custer fluck. I'm in the market for a new auction site as well...
Laurie Walker
Ah, ebay sucks... a perennial complaint. Ebay is now just too big for their britches. Their system is rampant with glitches and no help in sight. Pleas for some semblance of order only net impersonal responses to send the already lost on a tail chase. I have a current listing that should have 3 photos, yet only one shows up. I've tried several times to revise it but I end up waking up some java pop-up they use, and then that freezes up... or I get the ever-annoying page not available. Never a helpful message. Never a link to live help that functions. (High volume of requests for help they say? Wonder of wonders!) I'd take the listing down, but I can't even get to that option! They'll be billing me, and for what? Now my item will sell for pennies instead of an amount it's worth that the extra photos would show if they showed up. (They show up in the "edit mode" ? I've been at this for awhile now and I remember why I took the last 6 months off from this custer fluck. I'm in the market for a new auction site as well...
Laurie Walker
I have been tricked by this company as well. DO NOT TRUST EBAY! I was doing fine on there as a buyer, and decided I would try selling some to make extra income to help pay the bills. Boy, was I wrong! It ended up costing me about $400 in listing fees so far, and no more than 4 hours after I finally had an auction end (with a very hefty amount in fact), my account gets suspended with no given explanation. Now, I can't complete that sale, because I can't receive messages on my ebay page, and I can't contact the buyer to explain what the deal is. What's even worse, is the fact that a nice chunk of that auction was to go to charity through the MissionFish setup that goes along with Ebay. I was able to get an invoice sent to the buyer before I was unrightfully suspended, but the address and phone number that they have on file is my old one, even though I remember updating it recently with my new information. On top of that, when I try to send a message to the winner of the auction, the message keeps getting returned as "undeliverable", which makes me think that I got stuck with a deadbeat bidder in the first place, that gave a fake email address, and has no intentions of paying for any auctions.
So, I tried the livehelp crap that EBAY provides. Good luck with that. I got the run-around, and got sent to yet another livehelp chat, that told me nothing, and sent me back to the same blasted generic email form that I had filled out twice already! On top of that, the freaking company (ha! company) suspended me with no warnings, no explanation, nothing. They haven't responded to my emails yet, and I really doubt the will.
Now, I have to go to the missionfish website, and hope I can cancel the donation that was supposed to be given to them, because I don't have $550 to hand over to charity, plus pay the high fees that I now owe Ebay for having listed the auctions in the first place.
Ebay has lost yet another customer, and I've already started a petition against Ebay, and have been finding every possible website available to announce how horrible Ebay really is. Maybe if enough people speak out, then something will happen to stop all of this mess. Taking part in Ebay is only feeding the already wealthy, and making them richer. This has got to stop! Enough with the Ebay monopoly! It should be closed down! I'm thinking of swearing off auction sites forever due to this one major lousy ordeal. It is so very true: EBAY SUCKS!!!!!!
Yes, Yes, Yes, you have just hit the nail on the head. There is no telling how much money ebay has scamed, from people like you & me.
I refused to pay and it has cost them more from me not trading than the rip off charge they tried to stick me with.
Glad someone has come out to expose them.
DRG
I was a new seller on EBAY; I had a handful of brand new really lovely items to sell. So, I read through all of EBay's pages of new seller information, listing fees, final value fees, etc. I believed that although I had to go hunting for this fee information, because it wasn't readily available, (first clue to look out for EBAY thievery) that I had done my homework. I trusted EBAY. So I take my items, I use the EBAY selling template, and was pleased to see that EBAY provided so many "features" to help you sell your items. How nice of them. How cool are they? There were no charges for these features anywhere on this feature page, or beside each feature, so I just thought it was a part of composing the ad. Again... NOWHERE on this feature page---or even after each feature, did it tell a seller or a new seller that these features did in fact have a charge. So, I listed my items and then some of the items didn't even show up in auction for 24 hours! Can you say a "lost day"? So I go to live help, because every person that has ever had questions KNOWS that EBAY does not have a customer service number. I don't think EBAY could find that many professional liars to man a customer service call center. So this live help clone tells me that certain listings have to be read thoroughly by representatives before they can actively list them, I told her to add another day to my listing then, it's not my fault they take so long to do this review. She said, sorry but we cannot do that. Well, I only sold a couple of my 10 items. By the time I paid EBAY, and their other company Paypal--- I made nothing. WHY doesn't EBAY just admit that they have their hand out --yet again-- with their Paypal service? Good God, it is absolutely disgusting. Then when I got my EBAY bill, I cried. I did. I mean I felt so tricked, lied to and totally bamboozled and raped by EBAY. Here, all of these features that appeared to just be part of listing a new item---these seemingly "free" features, I owed EBAY $295.00! That's right, ALMOST THREE HUNDRED DOLLARS for their trickery. When I wrote to EBAY to ask them why they do not disclose on the feature page--what the features cost, I would get form letters back from EBAY, not even addressing my question. I've worked in law all of my life, so I was floored that they could charge and collect like this without full disclosure. Crooks. Frustrating. Then, I thought I would go and try to talk to some "Live Help" person. Certainly their lack of disclosure shouldn't mean that I am left holding a bill for $295.00 WHO would pay $295.00 to list 10 items? What new seller has that kind of money to burn? This person was so evasive about addressing my query as to WHY the features page does not show what each feature costs should you choose it. She said, Well if you go to the very bottom of the features page and click this link (which appears totally unrelated to features) and then if you click on this link on the second page, it will take you to this third page, and then at the very bottom there is a small link that takes you to a page that will then explain the feature fees" I tell you, my hair stood on end to realize how badly I had been taken. HOW can people even work for such a dishonest company? I suppose if you are a professional "double talker" you may get a good position with EBAY. When I asked to be handed over to someone who could explain to me why a person had to be so misled and deceived, she told me that there was no one else to talk to. But she had an excellent address as to where I could email this concern and probably get some credit on those EBAY fees. (Easy way to get rid of me) She tells me that EBAY doesn't have a customer service phone number. So I composed yet another letter and sent this letter to this excellent address, and got the exact same form letter that I received in the first place. EBay is thieving, monopolizing internet thievery business. They set their information up in elusive ways, like traps, to trip people up and earn money for it.
Just a few days ago, there was a post on EBAY that fees were all going to go up. Nice. On this post was a picture of the president. Boy, did he ever look like some good ole' boy Yokel. In this picture, he looked like he was cracking up laughing, smug basta**. He is laughing his fat as* all the way to the bank. Could he be laughing because the joke is on us--and totally at our expense and our hard earned dollars, and he is laughing his way to the bank. By hiding information to make (steal) money. Guess he can act that way, fat, ugly, smug bast***. I probably fed his dog this month-- ha ha Oh well, he ought to be ashamed of himself. I hope he enjoys his online stealing. The only thing that gives me peace is that I truly believe that thieves like that will have a nice hot, miserable place in He**. EBAY sux and lies and steals and their dishonesty profits them. Come on, EBAY obviously makes enough money to hire professionals to get that website user friendly, honest and open with information to keep people from getting raped and robbed. I am sure that my example is only one way that EBAY tricks and robs folks. WE NEED A LAWYER TO START A NICE CLASS ACTION AND/OR SOME COMPUTER SAVVY FOLKS TO START A MORE REPUTABLE SELLING SITE TO BURY EBAY. BEST OF LUCK OUT THERE, DON'T TAKE ANY EBAY NICKELS!
Thanks this is great. Useful for me very much... Wait a year or two and the names will be Jose Lopez Imilio Gonzalles. And may have this time accept your parameters for FName, MI, LName wouldn't allow it. :)
I ordered from an eBay vendor and used my VISA to submit payment through PayPal. When I didn't receive my order, I contacted the vendor. They said they wouldn't ship internationaly (to Canada) and had cancelled my order (nothing on the website about that). What about a refund? Talk to PayPal! I spoke with eBay - they said talk to PayPal. PayPal said talk to the vendor. After 2 months of back and forth between PayPal, eBay, the vendor and VISA I finally got 80% back. Never again will I buy on eBay or submit payment through PayPal. The vendor now operates under another name...
I also stopped selling on ebay.I cannot work due to the fact that I have to take care of my wife,due to illness.So I started up a free auction website about a week ago.I'm still trying to get people off ebay to come over to my auction website.I started the auction website in order to make a little money on it,since i cannot work.On my website it is free to register,free to sell,free store setup with music clips,free classified ads,free chat forum.If your item does not sell,you pay no fees...period!If your items does sell,i only make 3%
thats it.
I didn't start the website in order to get rich.I only started it, to help the little person out,that wants to sell a few items.I have been a seller on ebay,and have a 100 % positive feedback.But the problem I'm having is trying to let the people on ebay,that is complaining about the fees,to know about my website.
I think if everyone would boycott ebay for one month,that should do it.But,that's like stopping a train from rolling down the hill.
Remember ebay,it was the little guy that put you where you are today!God,what a monster we have created!
We have stopped selling on eBay because of tactics like this from eBay. Just say NO to the eBay/Paypal Fee-opoly.
Ebay horror stories! I sold some gold scrap, got positive feedback from the buyer then the buyer 45 days later tells ebay he did not buy the gold scrap and got his money back via paypal even though I sent all references, payments receipts, feddback recipts etc. to both ebay and paypal..pretty good for ebay and Paypal they get paid, the buyer gets free gold and I get F777ed!!
Should a buyer be refunded for item after keeping it for over 17 days......Help!!!!
yea i was emailed their phone number and i called but the idiot claimed to not know anything ,i dont believe that.... by the way, ebay emailed it to me a couple years ago and the girl at ebay sounded like she was freaking out because i had the phone number
You think you had ebay problems? Long story short, I have a personal ebay account and my wife used to bid (legitimately) on a customer's handbag for herself. She was high bidder, she won it, she paid for it. Four weeks later I sign on to ebay and I get a notice all my auctions have been canceled (without refund for any of my listing fees paid) and I have no access to my account or customer's emails for 7 days because of a "shill bidding infraction". Ebay will not speak to me on the phone as I am not a "Power Seller". I have only paid them thousands and thousands of dollars in fees over the years-- but not enough thousands to speak over the phone and have THEIR error corrected. By the way did I mention I'm an ebay drop-off store? Welcome to Corporate Amerika! Ebay was however able to contact me asking for payment of this month's fees.
TRY THE EBOOK IT WORKS AND IS PROVEN TO BE CORRECT ,THATS THE ONLY WAY WE CAN GET THE ASSHOLES BACK ,LET THEM KNOW THEY CANT TELL US WHAT WE CAN AND CAN NOT DO,THIS IS OUR WAY OF REVENGE ON EBAY,AND AS FAR AS BUYING THE EBOOK ,AFTER YOU SELL A THING OR TWO YOU HAVE YOUR MONEY BACK AND YOU ARE BACK ON EBAY FOR GOOD BECAUSE THEY NEVER EVER KNOW ITS YOU ,I AM PROOF IT WORKS ,IM PISSED AT THEM TO BUT I AM SIMPLY TELLING EVERYONE I CAN ABOUT THIS E BOOK BECAUSE I THINK IT WILL HELP EVERYONE OUT ,I AM ONLY A BUYER OF THIS EBOOK BUT I DO KNOW IT IS FOR REAL
if the person who is selling this book on how to get back at ebay really cared about how we feel, then why don't they just post what we are to do to get back at them rather than making us buy a book about it. some of us don't have the money to buy it now because ebay scammed us out of it. i don't believe it works, especially if i have to pay for it. it sounds like a scam too. i'll try it for free, and if it works then i'll pay with the money i get back from ebay. is that a deal?
Wow good for us. Let's do a class action suit against ebay.
Let's boycott ebay for a day!
I have been doing business with ebay for 4 years and business relies on ebay for its success. Over Thanksgiving this year 8 of my 11 listings (relistings) were unlisted by ebay. I spent 50 hours of my time trying to figure out why, chat, email, phone and fax. Then I filed complaints with the BBB.org, Illinois State Attorneys office and California Department of Consumer Affairs. Only to get the same run around response from ebay. No support, no answers (other than the same standard form letters over and over again).
It's official! Got this today from the bbb.org complaint.
excerpt follows.
...
I received your recent message from the BBB, and am happy to respond to your concerns.
Because our focus is on live chat and email support, we've found that chat and email communication offer a better correspondence means while allowing us to manage our 200 million member's needs. Using live chat and email also allows us to document what was communicated in previous correspondence and avoid response duplication. Phone support simply does not serve our member's needs as well as email does. With this in mind, currently we do not provide telephone support.
... bulk of my complaint about lack of customer support and the 50 hours I spend trying to get a response other than the same form letter, I asked to have someone call me to get my problems resolved, ebays response (sorry no call) ...
Because appropriate action was taken, we're unable to provide any sort of speculative income compensation or compensation for labor. In addition, we cannot go back and apply any listing credits other than the appropriate listing credits that were applied when the listings were ended. One day specials are not time transferable for listing problems.
Thank you,
David Feil
eBay Office of the President
... I relisted the auctions a week ago and they were not unlisted ... why guess we'll never know. All we know if if we're stuck ... we're screwed! BTW I paid ebay about $1100 in fees this year and only tried to contact them about this problem.
www.howtogetbackonebay.com Use it and screw the bastards!
fuck ebay,... they gonna raise their fee again...
they just can't stop their greed of money
WELL I'M GLAD TO KNOW, "IT'S NOT JUST ME"
SAME THING HAPPENED TO ME, ONLY TO ADD TO THE INJUSTICE, THEY SAID I WAS IN CONTACT WITH A SUSPENDED MEMBER(WHICH TURNED OUT TO BE ME) FROM AN ACCOUNT I HAD (MADE NO MONEY ON)DAYS BEFORE I WENT INTO THE HOSPITAL.
I STARTED SELLING WITH A NEW ACCOUNT BECAUSE IT HAD BEEN SO LONG I COULD NOT REMEMBER MY OLD (SOLD NOTHING) ACCOUNT. THEY SAID I OWED FEES ON THE OLD (SOLD NOTHING) ACCOUNT, SO I PAID THEM.
MEANWHILE, THE NEW ACCOUNT I SOLD STUFF, AND PAID THE FEES/ ALL OF A SUDDEN THEY, CLOSED ALL THE ITEMS I WAS SELLING, AND CHARGED ME AGAIN/ I PAID. AND I AM STILL SUSPENDED.
I'VE CONTACTED EVERY DEPARTMENT INCLUDING SAFETY THINGIE/ AND STILL CAN NOT GET RE-INSTATED NOR DELETE THE OLD ACCOUNT (SOLD NOTHING).
I'VE CONTACTED CUSTOMER SUPPORT/SAFETY/LOOKED UP THE CORPORATE TELEPHONE NUMBERS AND CALLED ALL OF THEM, OF COURSE THEY ARE LOCATED ALL OVER THE U.S.
STILL NOTHING BUT THEY GOT ME FOR ALMOST $200.00, REALLY SUCKS...AND I AM STILL SUSPENDED.
ALSO GOT CHARGED FOR A BUNCH OF LISTINGS THAT THEY (EBAY)CLOSED.
SCREW THEM
SCREW ME ONCE-MY FAULT
SCREW ME TWICE-SCREW U
AMAZON.COM AUCTIONS ARE AWESOME, COME JOIN US
MY FRIENDS HAVE ALL SWITCHED, BEFORE THE SAME THING HAPPENS TO THEM.
I'VE EMAILED ALL OF THEM THIS REPORT, AND THANK YOU
I WAS STARTING TO THINK I WAS INSANE, NOPE 'TWASNT ME. LOL
Ebay...What a joke! I purchased a 'book' from a seller which claimed to show you how to sell and make income on ebay, well it turns out this so called book was nothing more than a very poorly written flyer. It also included ways to do nothing more than scam your buyers and to top it off left a very poor name for ebay. I contacted ebay in regards to this item and explained that allowing someone to sell such an item which made an individual believe by its description that it was something associated directly with ebay was unfair to both ebay and the customer. Not to mention it made ebay appear to be very unethical and not to mention to be the thieves in the situation. I had also purchased some software from the same individual at the same time I purchased the book. The software contained information which if followed could have put a person in prison with a felony charge. I also brought this to the attention of ebay customer service. Ebay's response - we are only a place in which allows sellers and buyers to communicate and trade. We are not a business and can not be responsible for content sold on our site. I could not believe what I was reading (of course this was all communicated via email over a 2 week period)I beg to differ, Ebay not a business? Again, what a joke...
I would like to echo Kennys comment that ebay ONLY wants to collect thier fee. I have had two instances in the last month in which I needed Ebay support. The first with a bidder who did not read my description and conditions. Her answer was no one reads that stuff. She had unverified address w paypal and her ebay address was not updated. After numerous emails to buyer I resorted to ebay help. Same thing numerous emails back and forth often waiting up to 2-3days for responses. This week someone stole my listing photos and nearly my entire description nearly verbatim. My auction was not over yet. I feel my listing lost bids because of this. I first worte support via email then engaged in a chat. Again useless. The first question from rep was did I take the pic. I then answered yes and oferred to show similar pics. Then the genius answers he cant help me anyway that only the Trust and Safety" Many explanations later why this wouldnt work and to request supervisor resulted in nothing. Finally I made several sarcastic comments that ebay has a GREAT business model. Just collect fees keep a website running and offer no support. Also noted that it must be great to have supervisors who offer no help with pain in the ass customers like myself and that the supervisor has a plum job not having any accountability. What are we to do when ebay is the only game in town. FYI This last issue started yesterday around this time. Still no response in my inbox and my auction just ended. Sorry for being so wordy
Rich
Hey Bill have you been on www.paypalsucks.com, boy you've got alot of happy customers on there. I have had bad experiences with ebay and paypal and I now will never use either ever again, looks like I'm not the only one...
Ebay tells everyone if a merchant wants you to buy direct then be careful it is probably a scam. Not true they just want to make sure they get their 10%. We sell several hundred items on ebay and take advantage of there keyword bidding but we mark everthing up 10-20% to pay there fees. Whenever we can we tell people to just go to our site and save a huge amount of money. Ebay is just as bad as Shopzilla, Shop.com, bizRate and all those other so called web sites that compare prices. They claim to be helping the consumer but they only ones they compare are the ones who pay the most and can aford to because they mark everything up outrageusly to compensate.
Just look for a web sites with a watch dog seal like the BBB or something else and leave these wothless places like Ebay and Shopzilla alone so they go away.
WOW that felt good to vent...Thanks for letting me Post:)
It blows my mind why anybody would buy from a company that sells on ebay, when that company (mosy) have there own web site. Ebay charges 10% to the merchant so those companys sell everything on ebay 10% higher to compensate. Just by pass those idiots at ebay. Ebay likes to tell everyone they are safer than buying direct, this is main scare tactic for internet newbies.
Billy , thanks for your comment, the feedback system ebay uses is to insure quailty of sellers and buyers on ebay. Yes if a seller gets 100 negitive feedback in one week, yes this means 100 people are unhappy, it also means the seller most likely posted 1 - 2 or 3000 auctions for that week, which means ebay's revenue from this seller is a lot of money , so we will not suspend this seller, it will cost ebay to must revenue, thats why we (ebay) makes examples of low volume sellers like you, sorry for your suspention, but we need to maintain our revenue, thanks
why is ebay letting sellers with 100 neg feedback sell on , yet sellers with only 4 neg feedback get suspended for no good reason - is it becuase the sellers with 100 neg feedback a week spend more on listing? - what ajoke - ebay it self is a scam and a fraud - the poor sellers who get caught in thier trap end up paying for listings that never sell
www.howtogetbackonebay.com IS A SCAM!!! It's a $13.99 eBook...forgetaboutit! Scamming scmasters scamming the scammable!
I had a similar ebay story. I had been usinf Ebay for 9 years. My dredit card expires and I get the appropriate notice from them to update my credir card. I promptly did so. A couple weeks later I am suspended from Ebay for non payment. I promptly paid my bill (over $200.00) by Paypal to get my account reinstated which it was. A couple days later ebay took a duplicate payment from my now current credit card resulting in a double payment. I promptly complained and Ebay blamed me for not promptly updating my credit card and not staying on top of things. I filed a complaint with BBB which got me nowhere. It was responded to about 2 months later when my bill ballanced out with other usage. Everytime I contace customer support it ALLWAYS takes several days for a reply and they give a cut-and-paste reply.
More recently the USPS changed my zip code. It took Ebay 9 months to update my zip which caused all kinds of confusion with sellers who did not want to ship to a conflicting address. They of course blamed me for not updating properly which was not the case. I followed their directions and I got errors saying it was not a valid zip. When it takes them 2-3 days to respond it is impossible to get them to understand anything
Ebay is a complete discrace! I purchased an item on ebay, paid for it via paypal and I received a receipt with a completely different persons user i.d on it despite the fact that I paid for the item. Paypal and Ebay aren't interested in the fact that they are running a faulty service irresponsibily which leads to fraud! Never got my item and because it's someone else's i.d I can't even give the seller a bad review who also ignores me!
ebay suspended me the day after i paid fees. then they took my paypal in the negative. they are a horror story from the start. thay keep tryin to tap my credit cards for the fees already paid.
you can do what i did go to www.howtogetbackonebay.com ,do what it says and you will be back on their to sell ,alot of the other ones are not up to date information this site is
I was just suspended on e-bay because I put an 1884 GSA Morgan Dollar on twice with the same picture. Some clown reported me for counterfeit currency!(a coin is not currency). Yet he is selling counterfeir trade $$. How do you figure? My husband was cancelled because he was selling too many 3 PC 2006 gold anniversary sets he bought from the US MINT! They told him he waas counterfeiting! This is nuts!! He was a power seller with over 400 feedback and now he has nothing. How can we stop E-Bay from its nonsense? Let me know...carolann
Ebay sucks
i think i am gonna do what denise did and buy a ebook from thatwebsite she bought from.... i am loosing 2 much money .they suspended me for a purse i listed that i had and decided i didnt want it anymore ..big reason huh?????
i think i am gonna do what denise did and buy a ebook from thatwebsite she bought from.... i am loosing 2 much money .they suspended me for a purse i listed that i had and decided i didnt want it anymore ..big reason huh?????
i recentaullt had a run in with e-bay.Ishipped 9 late model dirt cars from il. to in.for &9.80 and i bought a car from a man in ohio,just one car,and he wanted &24.00to ship it to mr,well i,m not going to pay for such nonsence,so i got a strike,and i won the bid for a cat dozer from a man in the united kingdom,as soon as i won it he jacked up the price,well another strike,then i was to have won a race car from someone i never heard of,well i,m not paying that one,another strike,and there was anotherone.Ican,t remember all the detailes of that one,well another strike,finally i got suspended,well i got all the strikes gone,but now they say i owe them a fee,but they won,t tell me how much,so i am still suspended.i,m like you ,,if you find a website that is fare to there customers,please let me know,and i,ll do the same for you.fireman_hose_ladder@yahoo.com.
Stop using eBay and put them out of business, just look back for a minutes they start to fucking rip you off and their seller are fucking insane you can find better deal online buy using msn and yahoo shopping
i got an idear, do some crap woth telnet and access the ebay servers and then delete all their infomation so they loose all their auctions, member and other infomation. So then they will have to spend years restoring it and going through the billions on complaints from its members, and then it will loose all it's money, its shares and stock will become worthless ans it will be sucked in to a cyber-black hole.
So, then ebay's owner will proballe shoot him self in the face after reciving the trillions of lawsuits from ebay's members... and they lived happily ever after :-)
www.howtogetbackonebay.com YES it works! I am back on eBay and have sold over 20 items in the past few days. The information is short and to the point.
What is the website that you are talking about? Does it work?
Denise, I am so very glad that the information worked for you too. As long as you pay attention to what he says you cant go wrong!!!
Hey, I just got some great advice from an eBay chat agent. She suggested I try Amazon instead of eBay. Does any one have any ideas on this?
Ebay was founded by an unusual arab who didn't just want to kill the infidel, They wanted to screw with them for years.
look at this website www.howtogetbackonebay.com ,it really works and i am proof ,i am just trying to let everyone know that ebay can not do us this way without us out smarting them
they have NO right to shut the door in our face
it is important to think like the other person(s)at all times, including in business.
When one looks back on the areas of vulnerability that one was exposed to and only got off lightly, you can see how important it is to be thinking carefully all the time, about everyone else and all the possible senarios of NO.
As a long time eBay buyer and seller, it is sad to see what eBay has become.
There are many eBay policies and procedures which demonstrate an apalling lack of any concern for their customers.
Regarding fake items, one can simply do a search with the "@" symbol for email addresses in the description. You'll often find a long list from one email addresws of fake items. If eBay cared about security, they could have any minium wage dolt look for these. People are dumb enough to fall for this and the hijacked account holder gets screwed while eBay happily collects its money.
I find it very amusing to email customer service and see what random drivel they send back to demonstrate they have not read the email. It's hysterical, though, when they actually send a survey!
eBay is up to 6 hours now to list. So much for one day listing. And, this is funny, if you complain, they say you can find your item by item number! Well, isn't that special! What was the purpose of listing again? Duh! And, don't dare respond to a question through "My eBay" or your listing will dissapear for the rest of the day.
They live help seems good, until you realize they only parot back policy and can't really help you with anything.
The answer, I guess, is to use other auction sites, to "vote with our feet" as they say. Has any one found any goods sites yet?
i have in the past 12 mts reported quite a few fake items to ebay, as to date they have not removed 1 listing, reason is they dont care as long as they get listing & selling fee's, they act as pimps,
surely if a item is fake & they know about it then they allow it to be sold, then that must make them part any legal claim made against the seller or ebay,
eBay was once a great place for me, as a buyer I never had a problem. I recently decided to start selling and found out that eBay sucks. They have no customer service, and they suspend accounts unfairly.
I had my account suspended because of a couple of negative feedbacks from non-paying bidders. The suspension notice tells me I have to get them to remove the feedback in order to get my account reinstated. Now how in the world do they expect that to happen when the buyers would not pay or respond to invoices in the first place?
They suck. Stay away from them if at all possible.
hello everyone ,i hope you all have a MERRY CHRISTMAS and i am getting back on ebay with the help of the person who posted the website ,i just wanted to say THANK YOU for the information ,i am finally going to be able to sell again and have my extra income back but in the mean while i am still getting a lawyer to fight them
peace out
Hey even Bill Cobb can hate eBay!!!
Oh - one more thing. Bill Cobb? He's one of the e-Bay executives. Check it out on the website under "the company".
What an unbelievable rip-off. I am convinced e-Bay and PayPal are thriving off of their intentional inability to help customers resolve issues. They have a convenient black hole where money is "lost in cyberspace" as I was told by one PayPal representatives. So, I lost $80 in a refund that was owed to me. Big deal. To PayPal, an e-Bay company ... that's $80 times you, me and everyone else. Shame on you, Meg. Some model of leadership and commerce you are.
hey yall look at this website im in the process of doing this and it seems good ,i hope this gets ebay back for the wrongfull doing of the way it seems they did all of us www.howtogetbackonebay.com
Thanks for the post on EBID I never new it existed. See Ya ebay!!!!
It is good to find a place to vent. I recently got a great deal on some merchandise and decided to sell it on e-bay. First off I had technical problems setting up my sale, I could not pick a category. I was told I had to delete cookies. I did this then after paying $5 to use the buy it now function I had a problem with the quantity function. It would not allow me to list that I had 3 of the same item for sale. After 20 minutes fucking about the live help moron told me it was my browser. I then asked him to credit my account the $5 dollars until the problem was fixed. I got automated responses from ebay customer service and basically they did nothing. Then 3 people at once wanted my item and the auction ended because the quantity listed only 1. Now get this. The first buyer sends his payment into my paypal account and then he emails me to tell me I am not registered on ebay paypal. I cant believe this company does business. It is obviously a software issue that they do not give a fuck about as long as the dough keeps rolling in. Not only am I done with ebay, I am done with internet sales. There are to many criminals out there and the internet is their goldmine. The maggot parasites of the world take the wonderful things that honest hard working people enjoy and destroy it.
I AM GOING TO CHECK THAT OUT,THANKS WHOEVER BILL COBB IS ,I KNOW THEIR IS SOMEWAY TO BEAT EBAY BECAUSE NOTHING IS 100%
Go to www.howtogetbackonebay.com it is great!!!
I am through with ebay. Someone stole my password. How, I don't know. I ignore all the ridiculous fake emails that ebay really should do more to stop. I scanned my computer for virus/adware and found none. I have never shared my password with anyone. My password is very unusual, no one could ever guess it randomly. Yet someone listed over 30 items, buy it now to a paypal address not mine. I caught it within 8 hrs but 6 items were already paid for. How does this happen unless ebay compromised the account? With over $100 in listing fees racked up against my account, I am totally screwed. I emailed ebay and was told they will respond in 48 - 72 hrs or maybe more due to high volume. This is crazy. They are raking in the cash, have totally cornered the market with paypal yet they don't care when people get scammed. Totally bogus!!!
I CAN RELATE TO EVERYTHING THAT HAS BEEN SAID ,PAYPAL DID ME AND SOME OTHER PEOPLE I KNOW THAT WAY A YEAR AGO AND HELD ALL THE MONEY IN OUR PAYPAL ACCOUNTS FOR 180 DAYS AND LEFT THE ONLY WAY TO SHIP AN ITEM OUT WAS TO USE THE OTHER BANK ACCOUNT IN WHICH WAS USED FOR BILLS AND SUCH,I THEN DID RESEARCH AND CALLED CARD SERVICE AND GOT MY OWN MERCHANT ACCOUNT UNTILL EBAY CRUSHED THAT .WE ALL STOOD INLINE FOR 2 DAYS TO GET A WII TO SELL ON EBAY AND EACH TIME IT WAS KNOCKED OFF AND THIS PAST TIME WAS WHEN WE ALL GOT SUSPENDED .I HAD ALL THE FACTS I NEEDED AND COULD PROVIDE ,A PIC. WITH ME HOLDING THE WII ,THE RECEIPT CLEARLY SHOWN AND THE DATE AND MY SCREEN NAME WHAT MORE COULD I HAVE DID?
A friend of mine told me that Paypal suspended his account and asked for his SSN and a copy of his drivers license. A couple weeks after he (foolishly) provided the information, somebody in the Bay Area started opening credit cards in his name.
eBay and Paypal are located in San Jose, CA.
Be very careful when dealing with eBay/Paypal. Do NOT give them your banking or personal information!
I wasted 3 hours with ebay customer service today. I posted 6 items for bidding, and today was the last day of the auctions. This morning I got an e-mail that says that these six items were all removed because someone else posted them. HELLO!!! I POSTED THOSE ITEMS!!! I needed them to be done today to ship them before Chirstmas! Live Chat would not tell me why they were removed, nor would help me get the items back up, nor would they allow me to change my auction duration to 1 day to get the items out before Christmas. Would not give me a nubmer, and would only give me an e-mail address for additional help.
This is a Joke. I guess we are guilty until proven innocent in ebay's eyes.
we should all stop using ebay until they get their act together. they probably won't so we should never ever use them again. They are thieves
I WISH I DID THAT IS WHY I HAVE BEEN ON MY COMPUTER 8 HRS A DAY DOING ALL THE INTERNET SEARCHES I CAN .I DO KNOW THEIR IS AN ATTORNEY OUT THERE THAT WOULD DO IT ON COMMISSION BECAUSE TAKING EBAY TO COURT AND WIN THATS A LARGE AMOUNT OF MONEY AND I HAVE ALL THE FACTS ABOUT THEM I NEED TO WIN
Do you know someone that took e-BAY to court? We must do something.
wow...what a blog...ive had a few of my auctions canned recently for supposedly 'keyword spamming', costing me thousands in unsold merchandise. Ebay is completely out of control. customer service? HA! it is non-existent! the 'live chat' is an absolute waste of time, you get nowhere with those losers. Seriously, count me in on any grass-roots effort to boycott ebay forever.
WE SOULD SEEK LEGAL ACTIONS ON EBAY .WITHOUT PEOPLE THEY WOULD BE NOTHING
I bought a coach purse for my wife for christmas via ebay
and as luck would have it the vendor is not an authorized coach distributor. And yet again more good news, Just by luck of the draw, mysteriously, the money order does'nt show up at the vendors address, hmm what a coinsidence!!!! I ended my relationship with ebay right there.. It only takes 1 time for me when I get ripped off, An unexplainable 200 something dollar loss when all other money order transactions went without a hitch. Now I wait for my refund from the postal service.. Lesson learned.
Yeah Denise, I had the same problem. The auction NAZIS at eBay think that they have more power than God. They think that they dont have to be held accountable for anything. The fact of the matter is that most of the sellers that they steamroll are without the adaquate funds to fight them legally. That is my case. If anybody out there knows a good class action law firm please recommend!!!
c'mon, this is enough proof to take ebay to court and take all their money (or atleast a large chunk of it) from their cold, dead hands!!
Im going to close down my ebay account and join ebid!!
EBAY Sucks!!! It is a fraud paradise! We are loosing time and money with all these fraud incidents and EBAY demands fees for listing! "...if your item doesn't sell for any reason, you still have to pay the listing fee." That's part of an official answer I got from EBAY! "...for any reason..." includes fraudulent bidding!!! YES EBAY earns money from fraudulent bidding!!! A LOT OF MONEY!!!
THIS MATTER IS CONCERNING EBAY,I HAVE BEEN ON EBAY SELLING A RANGE OF ITEMS FOR THE PAST COUPLE YEARS UNTILL A COUPLE WEEKS AGO WHEN THE SUSPENDED MY ACCOUNT AND A FEW OTHER PEOPLE WHOM LIVE IN THIS AREA.WELL, IN EBAYS POLICY IT CLEARLY SAYS THEY WILL NOT REVEAL ANYONES PERSONAL INFORMATION,BUT WHEN I WAS TRYING TO FIND OUT WHY I WAS WRONGFULLY SUSPENDED EBAY EMAILED ME A NEIGHBORS PERSONAL INFORMATION. THEY BROKE THEIR ON POLICY. I EMAILED THEM BACK AND THE ONLY RESPONCE I RECEIVED WAS THAT THEY HAD A BUNCH OF IMS ON THEIR SCREEN. WE HAVE A RIGHT TO OUR PRIVACY AND THEY VIOLATED THEIR ON POLICY. PEOPLE SHOULD KNOW ABOUT THIS. I NEED TO KNOW WHAT CAN I DO ABOUT THIS BECAUSE I CALLED THEIR CUTOMER SERVICE PHONE NUMBER AND GOT A PURE RUN AROUND AND ALL THIS PERSON WAS CONCERNED ABOUT WAS HOW DID I GET THIS NUMBER. NOT ONLY ARE THEY VIOLATING THEIR SITE POLICY THEY OVER CHARGE SELLING FEES . EXAMPLE ... IF YOU LIST SOMETHING YOU KNOW YOU HAVE TO PAY THE FEE TO LIST BUT IF THE ITEM SELLS YOU PAY EXTRA ,WHEN THE SUSPEND YOU THEY SEND EMAILS TO ALL BIDDERS THAT WON YOUR AUCTION TO NOT PAY BUT WEATHER OR NOT THE ITEM GETS PAID FOR YOU STILL HAVE TO PAY THEM THE EXTRA FEE ,THEY WILL NOT LISTEN .THIS IS A SCAM FOR THEM TO RECEIVE MORE MONEY .BECAUSE THEY DO NOT GIVE YOU AN OPTION TO RECEIVE A REINSERTION FEE .I KNOW I AM ONLY ONE PERSON WHO HAS BEEN GIVEN THE BOOT BY THEM BUT THEY ARE ALSO THOUSANDS WHO HAVE HAD THIS HAPPEN TO THEM NOT TO MENTION THE INNOCENT PEOPLE WHO GIVE THEM THEIR PERSONAL INFORMATION EACH AND EVERY DAY NOT BE GETTING ANYWHERE WITH EMAILS AND CALLING THEIR CUSTOMER SUPPORT
I just spent over 5 hours (over a 3 day period) trying to reinstate myself as a member(?) of E-BAY. What a waste of time! E-BAY has mastered the science of building "Catch 22's". No approach that I attempted worked. Oh! for a telephone number with a real live person on the other end! How can a multi-billion dollar corporation close itself off from its clients like that. Just proves the founding bastard's hubris. A thousand "E-BAY sucks" are justifiably awarded!
I wasn't for sure if I gave you the web address to check them out.
I also signed up for ebay. Luckily I didn't stay through 2 weeks, so leagelly that means I canceled my contract with-in thirty days. They should not be able to bill me. But I guess only time will tell if they try. I have checked out a couple of auctions sites since. Online Auctions and EBid. Both of them only charge a monthly fee, no precentages and listing are (get this) FREE. Of couse if you want featured and so on they do charge up to .75 which still beats the sh** out of EBay.
maybe the management is very very poor. Many customers lost hope for EBAY.
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GET THIS,EVERYONE IN MY AREA WAS SUSPENDED THAT HAD A EBAY ACCOUNT BY SOMEONE NAMED NICHOLAS,AND THIS SAME PERSON EMAILED ME SOMEONE ELSES PERSONAL INFORMATION,WOW YOU KNOW WHAT THAT IS AGAINST EBAY POLICY ,THEY BROKE THEIR OWN POLICY AND I JUST WONDER HOW MANY PEOPLE HAVE HAS HAD OTHER PEOPLES INFORMATION EMAILED TO THEM ,NEEDLESS TO SAY I DID CONTACT THIS PERSON AND WE ARE LOOKING TO FILE SUIT ,WE REALLY NEED A GOOD LAWYER AND FOR THIS TO GET INTO THE PUBLIC,PEOPLE DESERVE TO KNOW THIS,IF ANYONE KNOWS WHAT WE COULD DO PLEASE ADVISE
I have also encountered EBay's renowned Lack of Customer Service Department. I recently tried to auction a laptop when 2 different times the sale was cancelled due to fraudulent bidding... Like I really believed someone was willing to pay over $15,000 for a $300 item.... to make a long story short, EBay never removed the auction fees or the final value fee for both of these transactions and had the nerve to charge my checking account over $300 in fees... Well, I'd like to say I'm rich, but that is just a dream.. so the reality is, $300 to my checking account caused me an overdraft fee, and return of all of my normal bills routinely debited to my account.. Ebay said they would eventually credit my account -- eventually meaning at least 30 day, which in my mind is unacceptable.. During the "live chat" session I asked the representative to give me a telephone number for someone in the corporate office I could contact because I was not happy with their policy. After the fourth "I'm sorry for your frustration" comment, I asked the rep to quit telling me he was sorry and just give me the number.. he sent me a curt response telling me we were done talking and basically "hung up" on the and removed the transcript of our live chat.. I then called information to get a number for their corporate office where I was transferred to a "leave a message" line and as of yet, I have still had no response. I have never seen such an organization able to insulate themselves so effectively from their customers... in my mind, this is a true indication of how much they care... I guess I have to wait at their mercy to eventually get the money back - they should never have taken from me in the first place - but you can be assured I will end my relationship with EBay at that time.
ebay has pissed me off to!
Ok first they suspended my account for listing an ebook for £1 when over 8000 people were doing the same and i also lost all my auctions that i listed and i bet i will have to pay for them again.
On one ebay auction i had 4 non-paying buyers and ebay did fuck all to stop them!! They dont even have an option to only allow buyers whos feedback is over 5 or something when i list.
Their advanced search has been buggy for months!! You cant have it too advanced or otherwise it just goes back to the origional search you were on!!
They allow all these people from hongkong over charging postage and they appear on ebay UK which should only show items from the UK!!
Paypal on the other hand over charges everything!! When you revive a payment they can take up to 23% off it!! which can really dent your profits!!
I bet that one day ebay will fall down a big hole and no one will use it ever again!!
FUCK EBAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I say we organize a ebay strike. It's no longer the place that it once was.
My story on why ebay sucks.
So I sold two items on ebay. First time around I put a reserve on the items. They did not sell so I know I was only supposed to be stuck with the reserve fees. So there is $40. Second time around, someone complained about my auction for who knows what reason, so ebay removed it. Should be no fees. Third time around, posted the same auction as I did the last time since I have no reason why it was cancelled and the items finally sold. So there should be about $80 in fees. $80 + $40 = $120. Basic math. Well some genious at ebay is automatically charging my bank account $206. That is why ebay sucks.
It sounds to me that the seller is not verified for that amount of transfer. I would watch this daily as it unfolds. I do see that PayPal is doing nothing but sending you form letters. This is typical for an eBay company.
CEO out
Help, how can I get my refund from Paypal? the seller has refund me 2500USD 13 days ago, paypal told me that it has been done, but there is no money in my account! no money in my Creit card too! Damn paypal, the only response they send to me is "unreadable", here is the details, and anyone can tell me what they want to say in the email?
Dear Michael Che,
Unfortunately, we are temporarily unable to process your merchandise
dispute at this time. You will be promptly notified via email at the time
you are able to file your dispute. Please note that merchandise disputes
may only be filed by you through the PayPal website for security reasons.
Therefore, you will not be able to expedite the process via phone. Please
accept our apologies, as we value your continue business with PayPal. We
appreciate your cooperation and understanding in this matter.
Please do not reply to this e-mail. Mail sent to this address will not be
received and therefore, not answered. For assistance, log in to your PayPal
account and click the "Help" link in the footer of any page. If your
inquiry is regarding an existing claim, log in to your PayPal account and
click the pink Service Center link.
Sincerely,
PayPal Protection Services Department
This email is sent to you by the contracting entity to your User Agreement,
either PayPal Inc or PayPal (Europe) Limited. PayPal(Europe) Limited is
authorised and regulated by the Financial Services Authority in the UK as
an electronic money institution.
--------------------------------------------------
Dear Paypal,
Your suggestion didn't help me for the problem, the problem I have is, the seller's refund is sent 12 days ago, but I haven't receive it, and the refund pending is shown on my Paypal account for 12 DAYS!!!, it's a $2600 USD Camera, and who's keeping the money now? I'm very worried, please look into my account and sellers account and find out why the refund is pending!
The seller told me that he has enough money in the bank, and he showed me that the refund is done and transfered from his account.
PLEASE READ AND HELP ME ASAP, I NEVER EXPECTING SUCH A SLOW TRANSFER SERVICE FROM PAYPAL. IT"S EVEN SLOWER THAN ANY REAL BANK IN THE EARTH.
Thanks!
Michael
On 12/8/06, webform@intl.paypal.com wrote:
Dear Zheng Che,
Thank you for contacting PayPal.
If you and your seller are unable to resolve a dispute, you can escalate
the dispute to a PayPal claim. By escalating your dispute to a claim, you
are asking PayPal to review the case and decide the outcome.
To escalate a dispute to a PayPal claim, follow the instructions below:
1. Log in to your account at https://www.paypal.com/
2. Select the "Resolution Center" subtab.
3. Click "Open Cases" in the drop down menu and select the dispute you
wish to escalate.
4. Click "View" under the Action column.
5. In the "Close or Escalate" box, select the radio button that will
escalate the dispute to a claim.
6. Click "Continue."
7. Complete the "End Communication and Escalate to a Claim with PayPal"
form.
8. Click "Escalate to a Claim."
Disputes can be escalated to a claim any time within 20 days of the date
the dispute was opened. If a dispute is not escalated to a claim within 20
days, it is closed automatically. Closed disputes cannot be re-opened or
escalated to a claim.
When the 20 day deadline is approaching, we will remind you by email and on
the "Dispute Details" page.
For eligible eBay transaction disputes that have been escalated to a claim,
PayPal will automatically apply eBay's Standard Purchase Protection
Program. A separate eBay claim is not needed. eBay's Standard Purchase
Protection Program reimburses buyers for eligible transactions where an
item was purchased on eBay and either not received or was received but
significantly not as described. After the eBay's Standard Purchase
Protection claim has been resolved and if you are eligible for a
reimbursement, eBay will deduct $25 to cover processing costs. You'll be
reimbursed up to a maximum of $200 USD (less $25 USD to cover processing
costs). Multiple Item Auctions (Dutch Auctions) are covered as a single
transaction.
For detailed information about the eBay Standard Purchase Protection
Program, please go to http://pages.ebay.com/help/tp/esppp-process.html
Please let me know if you need further assistance.
Sincerely,
Pamela
Protection Services Department
PayPal, an eBay Company
Original Message Follows:
------------------------
Form Message
customer message: PayPal Transaction ID: '#B######U########'
Transaction Type: 'eBay Payment Sent'
Transaction Status: 'Completed'
Transaction Date: 'Nov. #, ####'
Transaction Amount: '-$#,###.## USD'
Seller Email: 'leicalux@comcast.net'
Seller Name: 'Shih-Ta Chi'
Seller Status: 'Verified'
Buyer Status: 'Non-U.S. - Verified'
What is the category of your purchase?: 'Home/Consumer Electronics'
Did you receive a package?: 'Not as Described'
Additional Information: 'The HASSELBLAD SWC/M CAMERA is not as described,
the lens is not clean as described, the seller claims that the glass is
perfect without scratch or haze. But I received as a lots of dirts and
fungus inside the lens, the shuttle is not working properly when set in B,
I have returned this camera to the seller, the seller told me he has enough
money in the bank for refund, but the refund is pending since Nov ##, now
is Dec #th, I'm very worried and hope to solve this issue asap, Please
response me as soon as possible.
Thanks.
Michael Zheng Che'
SNAD Qualification: 'yes' (#)
SNAD Reasons: 'Internally Damaged'
Additional SNAD Information: ''
I was trying to auction a laptop on eBay, they took my ad down for THREE times for "excess shipping fee." There are a ton of seller listing this item with higher shipping. I emailed them at least 7 times but only end up receiving their "copy/paste" reply from the help section. Those people are useless. You are better off not contacting them for good. So lately I found that that you MUST use eBay's "shipping calculator" indicating which service you are using and not to include shipping fee in your description only. GIVE A BREAK! It took me forever to go through their awkwardly twisted help section to find this info. This is not the end yet. Guess what else!? There are Nigerians on eBay that bid on expensive items and send spoof emails. They bid my item up to $2700 and wanted to pay me $4000 by Western Union and ask me to give change. Of course I did not fall for this. So I emailed eBay and it took them FOREVER to reply. Finally they understood the problem!! So what is the problem!? Of course, THE F***KING FINAL VALUE FEE!! My item was bid up to $2700 by fraudulent bidders so I ended up having to pay $80 for auction fee + final value fee. They credited my account but that was AFTER the invoice. I asked them what happen if the invoice is already sent? They said I'll receive a credit which will give me a positive value on my account balance ---- they just don't get it! WHAT THE F*CK MAKES THEM THINK I'LL EVER USE EBAY AGAIN? So a positive 'credit' is no good for me at all! So WTF! I give up, if I see the charges on my CC I'll just file a charge back or even more, a small claims court just to waste their attorney fees!!
I had been receiving spoof e-mails from site proporting to be both feeBay and PayPal. I had been forwading everything to FeeBay to deal with.
Then on 11/30 somone hijacked account and created multiple listings that violated trademark policy.
When I started getting questions about listings that were ending I sent them on to FeeBay.
Before the end of the morning, FeeBay had suspended me without ever asking if the listings were mine.
When I sent them an appeal to the suspension, they were supposed to resepond in 24-48 hours. I am still waiting to hear from FeeBay.
According to user agreement, ebay can suspend and refuse service to anybody without a reason. If your lawsuit base on these you can't win.
Let's sue ebay on terrible customer service, ignorance, ill-trained employees (Mario, Skip, Kenzo, Benett...) These guys go on their way to make life difficult for sellers instead of helping them.
Live chat, phone call, customer service all tell you to email their trust and safety department because security reason then they all shut their mouth. But email is very unsecure. i send them couples email, they do not even bother to reply (then blame spam engine, liers).
Customer service for this company is their but virtually does not exist.
When they do answer you, their answers are mostly cut & paste.
a s*ck as* company
I do not like ebay and paypal always suspended people's account without any reason, oh, they do have reason, but just sending the same email for same reasons, and it took long time to fax and call them, I am sick of it, i switched to overstock.com now, it works ok for me also, everyone could consider switch to overstock.com to start their business, stay away from ebay and paypal, they think they are the only marketplace can make people make money, answer is NO NO NO NO NO NO, WTF, ebay
After three years of work on my Ebay store I had finally reached about two thousand dollars week in sales.
Then without warning in March Ebay suspended my account. On the same day they sent 397 Emails to me telling me that my account was paid up. (I knew that, I have the fees automatically deducted from my Paypal card.)Totally swamping my email account. Apparently just for fun. My dear friends at Eblah sent emails to my customers saying that my account was suspended. Oh by the way, they locked me out of my account which made it impossible to check my records to determine which orders had been shipped, canceled or pending.
By march 30 I was receiving emails and phone calls from customers all over the world wanting to know what was going on. I attempted to communicate with Ebay via phone, email and live help. No one could or would tell me what the problem was or how to address it. I did however receive another blast of Emails which of course hosed up my email account again. Thank you very much!
I then started emailing Bill Cobb's office and actually got a message from a real person. This person was called Reg. Apparently very few people at Ebay have last names. He of course did not tell me what was wrong or how to address the problem. He did admit that the hundreds of emails I had received were in error. But it looked like I was getting somewhere.
On April 10 I was told that I had to verify my Identity by faxing a copy of my driver's License. I did so. Please keep in mind that damn near every drivers license issued in the US is designed so that you cannot make a clear electronic copy in order to foil counterfeiting.
Around April 15 I started receiving emails with no one's name on them saying that they had reviewed my case and decided that my account could not be reinstated "due to the violation of our site policy stated below: PSU joeblow123
What the hell is PSU joeblow123? I ask myself. ( By now I'm talking to myself) God knows talking to Ebay doesn't work!
I then got another email saying that my account could not be reinstated because my faxed copy driver's license was illegable. No sh-t!
By now I'm working day and night to build a Yahoo store offering the same goods at a reduced price because they do not charge a fee for sales. By the way, Yahoo acually has people that will talk to you on the telephone! What a novel idea!
Finaly I hear from good old Bill's office again and I'm told that they believe my account was linked to a previous account of my son's and that his account was closed and owes about $75.00. I was given the choice of paying the seventy five dollars or providing proof that we were two different people. I did both. In an increible burst of insight it becomes clear to me. They want $75 to reinstate me. Why the hell someone didn't say that in the first place is beyond me. I strongly suspect that no one at Ebay really knew why I had been suspended. It just took this long to figure it out. By now I figure I've lost about $6000 in sales. Seventy five bucks is nothing compared to the loss this is causing me.
About April 20 I received an email from Ebay's accounting people saying that they owe me money instead of my oweing them money. Apparently this was just a follow up on the 700 plus emails I have received from them so far saying that I don't owe them any money.
On April 22 I received another email saying that one of the documents I sent was illegable.
By this time I am concentrating on the new Yahoo store and orders are trickling in.
On April 30 I received an email out of the blue saying I was reinstated.
I estimate that Ebay cost me close to $10,000 in sales and a huge dose of agravation over their screw-up which could have been solved in a couple of minutes with a clearly writen Email or (god help us) a phone call.
If you are looking for great deals on motorcycle gear check out my YAHOO store At http://donscycleware.com
Google or someone else needs to get an auction site up.
ebay told me they were terminating my account they will not call all they want to do is email a bunch off bull if any one knows phone numbers to reach these people please email me at noobo@aol.com would be greatful some one needs a good uplifting if you get my drift thanks very much ebay and paypal suck
eBay employees are reading this post. Since they can't shut down oreillynet.com, they threat posters hahahahaha. eBay is very good at this.
From what I have seen, if you're selling, ebay only works if you are willing to sell dirt cheap even valuable items, otherwise no one touches your stuff. Sorry, but I'm not selling for $5.00 what is worth $100.00, especially when I need the money!
And I am sick of ebay nickel and diming me just to LIST items (including what they call "extras".) Time for them to face a viable competitor.....
I have listed ~60+ alternatives to Ebay...
http://www.blognow.com.au/fuckebay/
We have been watching your posts for the past months. We are tired of you trying to stick it to eBay Trading Company. We are (unlike you) a successful company that provides a great service for the entire global community. We have grown to the point of actually effecting the global economy. So I will ask that you refrain from such comments as eBay sucks and other derogatory comments. Any further comments could result in the suspension of this web blog. We have contacted Godaddy.com and Sonic.net to force suspension. Yes we can do this.
Please us eBay this Christmas.
Sincerely
eBay.com Inc.
Listen James Forsyth, I really don't know if you are trying to start something with me? Or you are just out of ideas so you want to argue with me for the sake of being on this blog. As for the kindergarten children, I hope they are not saying words like what I type here!! Besides the point was taken, look at my last posts!! Barely a cuss word in them. Now can we get back to ebay?
Thanks
CEO out
Response to Ceej,
I think you've misinterpreted my comment. Please reread it, bearing in mind that I'm responding to a few of the messages just before it saying little more than "f____ ebay, f____ing f____ f____ f____". It was ironic that you were congratulated by CEO for your comment. If you see just a few of my own posts before the one your responded to, you'll see that I've aired some of my own gripes with ebay.
Honestly, it wasn't a freedom of speech issue, I just think Bruce's article deserves better than people coming on here saying "f____ ebay, f____ you all, f____ing hell I hate this crap...etc etc".
OK? I'm just as upset as everyone else about ebay on here. I just don't want someone who I pass this URL onto as a source of information on the topic to think we're a bunch of kindergarden children.
bought two fishing reels seller sent me a phone their phone number listed with ebay was get this 0-000-0000000 ever seen a phone number like that whats up with ebay security
after bidding on an item for 2 days ebay terminated the auction prematurely so i lost the item . in additiuon to that have you ever tried to talk to a real pertson at ebay try it some time.there is never anyone to question. wish i had a business like that
Listen at you! You complain but still plan to keep your ebay account. Cancel it for GODS sake. It won't kill you to buy retail for once. Amazon.com does auctions and retail and its back by them. This is the simple solution, find another way, ebay is a freaking joke and it will continue to rip the consumer until the consumer says enough!!!
CEO out
ebay suck the big weener for customer support .picture this buy a item from a seller with a pretty good feedback rating,they send you a load of old junk.they refuse to refund the item even though the item they have sold you is not the item they described when advertised.you complain to ebay and go through their buyer protection programme.this eventuaslly leads you to close the dispute thread through their complaints forum.they then tell you you have closed the dispute and they can help you.furthermore they tell you to leave an appropriate feedback for the seller.You know damn well if you leave him a neg he will leave you a neg feedback in return.so that system is pretty much floored.in response to ebays seller/buyer protection programme.As a global company making absolutely shed loads of cash also your sister company too paypal although i do believe they have a phone line or 2 (£1.50 per min ,bt line)why why WHY Ebay do you not have a customer support team at ebay with a phone number.the annoying links sent by ebay reps are enough to make you kill.they pass you on to a link the conversation in the letter starts ok then may i suggest you try these actions...to which you are thinking ive done everything humanly possible and after about 5 attempts of reading the same old crap you begin to think hmmm what could i do with a large blunt instrument and an ebay rep for 5 minutes.basically anyone who buys off ebay is taking a risk the feedback system is flawed ,if the sh-t hits the fan in a sale either buyer or seller you have 2 hopes bob hope and no hope and bobs dead.i dont know why they just dont employ a team of specialists to look at the problems and then make a decision rather than give it ,its nothing to do with us malarky.they want your money but you aint got a chance in hell if you hit a problem.david_john_richards sells a right load of junk on ebay so please feel free to bid on his stuff and not pay ,he only lists about 200 items at a time ,perhaps i am thinking if a lot of people bid on all his items and did not pay he would realise that he would have to start to advertise his items a bit more truthfully in future when he has all those fees and no completion of sales ,just an idea i have had ,that would sort the wheat from the chaff.if you do buy online from anyone ask lots of questions and especially if they have a return policy .
I had trouble with listing an item, it listed, but the item completion time ended at 5PM rather than 3PM the time I selected. There were a few other problems. When I contacted customer support, they said that they were unable to resolve the problems. The item completed its listing (way under value), and I asked for a refund. Despite the evidence that I contacted them to resolve this issue, they accused me of lying about my initial selections! They are refusing to refund my listing fees, and selling fees!
Now and then I get one back on that f!"£$%g bunch at Ebay. How. Well I list a really really cheapo item and then remove it a day later. Eventually Ebay bills me for a few cents listing fees - and I send em a check. It costs THEM money to present the check, so they lose out. Yeh. I know it costs me - but there is a pleasure in knowing that they lose out as well. If lots of you did it you'd hear the squeals all the way from San Jose.
The problem is that e bloody bay has a virtual monoply.
Ask thm a sensible question and you will get a totaly unrelated answer.
You list -they win You sell- they win You dont sell- they still win if you stick it in one of their so called shops.
I wish they had some serious competition then you may be treated as a human and not part of a damn computer.
I recently bought a 49cc dirtbike off of Ebay as a gift. It was US $14.95. The shipping was US$139.95 with a mandatory insurance of US $10. I paid through paypal a total of US $184.47. I thought it was a pretty cheap bike, right? Wrong, it never came. It was shipped via UPS and they said it was delivered and signed by JK. My initials are CB and it never showed up at my place. When I contacted UPS they said it was insured and the seller would have to put in a claim and get the money back, then send it to me. I contacted him and was told to send him $100 for a new bike. I contacted Ebay, I should say TRIED to contact ebay. You can't possibly get through to anyone there. You can't even send an email. For a claim to be processed it has to be a purchase price of more than $25. Even though the shipping was $150 they won't do anything. I guess I'll have to phone the police or something. This drives me mental.
Also, I do agree with you on the retail thing. It truly is the best way to fight ebay. Retail is ebay's enemy. I hate to hurt all of the hard working honest people selling on ebay, but we have to make a choice that protects us as consumers. I get better deals at Walmart and Circuit City and places like that anyway.
CEO out
Thanks ceej!! I really appreciate your comment to the guy trying to hush my words. I think maybe he is an ebay spy? Not really, ebay couldn't care less about us and this blog! As for Yeah right guy, I do not prefer the Corvette, I really don't hate them and If I said anything to offend you I am sorry! I believe that my words were taken out of context. Again I truly apologize.
CEO out
Francis, I called CEO a dumb ass in response to his big rude mouth. But, I will have to give him props for liking my fried bologna sandwiches.
I'm done with eBay. I've stopped buying and selling. I am just going back to gool 'ol retail. It's the best way to fight back... just to not use it (eBay). As for the Vette, CEO... sorry you don't like them... it's your loss. Can't make everyone happy. Peace out.
In response to: James Forsyth
I won't take up too much space saying this...
Would it be possible for a moderator to delete the silly comments on here? Invective going back and forth on here (even if it's telling a nincompoop to shutup) really does nothing for the cause of (a) Improving things at Ebay, or (better) (b) Providing and supporting an alternative.
Please, let's keep this a URL that we're not ashamed to pass around to those wanting information about Ebay. This isn't a zoo.
This isn't ebay either. Your suggesting removing our feedback, the feedback that ebay can't control. Ebay won't remove non helpful feedback from it's own website in order to "help the cause".
This isnt ebay and you don't get to shut people up. This is a place to have a voice, granted it may not all help "the cause" but it also can't make it any worse. There is nothing shameful in the truth and different people express themselves differently. Save the editing for ebay.
By the way, Are you employed by for ebay?
For 5 weeks that I know of eBay has had a tech issue that when you go to revise or relist an item will list Paypal as a payment option when in fact you do not nor have you ever accepted paypal. Near 20 emails back and forth and always they express understanding how "frustrating" this must be....but they are working on it. In the meantime I should just accept Paypal and check back later. 5 weeks and they can't figure it out? My Ars. I'm sure they have a great many people sign up for and upgrade there Paypal accounts to Premiere and Business accounts. Now, you can only downgrade your paypal account one time, so the next time they have this "tech issue" and you upgrade your paypal account you will not be able to again to downgrade your paypal account leaving you with NO CHOICE but to keep your upgraded account, accept all forms of payment and be charged for EVERY transaction using Paypal, not just the credit card transactions. Hmmmm, Intresting.
I have been a seller since 1999 and it has never taken 5 weeks to fix any tech issue, at least not when it was costing THEM money.
Now I have ticked off customers, because even tho I add in HUGE BOLD RED LETTERS that I do not accept paypal, they only see the "I prefer Paypal" logo that ebay just can't seem to figure out how it gets there or how to get it off!. 1 out of five customers will not accept MY explanation and will/have leave/left Neg. feedback.
Now I contact ebay and tell them this is affecting my feedback rating and ask them to step in and help resolve the feedback issue that this "Tech Issue" is causing and again I receive more form emails stating they are sorry.....how frustrating this must be.....can't get involved in the feedback process.......just accept paypal.....working on it.....Please check back....
Shut the F...........ront door.
by the way this son of a bitch sounds like he is from nigeria. why the fu** don't they just kick all of those bastards off for ever it would take care of 90% of their problems
i to have been screwed by ebay as well. i recently purchased shirts from a seller on ebay he stated if i made him an offer he would give me free s/h i accepted and sent m/o as he indicated. i have never seen shirts and he has blocked me from bidding on any more items as well. i sent ebay all of the emails back and forth which he replied. gave them a copy of the postal money order also. he has since sold dozens of items of which no one has recieved an single thing and all ebay can say is that he has not broken any of their laws. how many people have to get screwed before ebay will be held accountable for letting the crooks flourish on their site. all they want to do is make a profit.i have bben on ebay for 10 yrs. twice i have been screwed and they did nothing. the sellers id name id hyekingdom and his name is ari orkciyan he is a international ebay with a po box in new york. if any one finds him for me i will gladly compensate you for your time. it is time we stand together to stop these sob's from screwing honest people out of their hard earned money. if you know of anyone buying on bay warn them to stay away from this scam artist.
Looks like I am not alone being screwed by ebay. If we all gather, we can have a class law suit or something. eBay simply ignore why the account is suspended, and waiting 7 days just for 1 single reply.
Great idea about the TV exposure, but I wouldn't let Michael Moore do a story on my dirty underwear. He is nothing but a big fat ass lier and he is only out to exploit people and things that he can sell. No we need the Factor. Listen just because some big company is fucking you doesn't mean you drop your morals and go nutcase Michael Moore on the world of business. Walmart is huge and I love Walmart, Lowes is huge and there is no better store. I guess we can agree on one thing, EBAY SUCKS!!!!!
CEO out
What I don't understand is why one of the networks hasn't done an expose on it...say 20/20. This is the perfect topic "How Safe Is Ebay ?"....Hey, this would be ideal for Michael Moore.
Maybe Ebay is just too rich and powerful to question. It's all about money and fuck the little guy. You're nothing!
Ebay is the worst possible example of the fox minding the hen house. It's hard to tell who is worse..the mobsters running Ebay or the thieves selling on it. Just a modern equivalent of a back alley. Too bad...great idea..but it so corrupt. It will eventually self distruct.
Why don't you look at eBonza.com? It is a teriffic site with their own safe payment system built in and free ads. You only pay when your item sells.
It would be my suggestion to just bite the bullet and cancel your accounts. ebay doen't appreciate its members anyway, so fuck'em and get out while you can. If enough people stop using these ass fucks then someone else will make a better site.
CEO Out
Ebay suspended my account after it was "hijacked" and someone had sold fake Gucci bags, so, I was branded with trademark Misuse. After which they billed me for this (keep in mind I know how to decipher between real emails and spoof emails and I never click on crap because I'm not an ignorant user). Now, Ebay does not respond to my emails unless I file a reinstatement and I have to explain a bunch of bullshit, give them my drivers license, etc. Meanwhile, they will not let me contact people who have just recently bought from me, oh yes, the users who buy from me can contact me and everything, but I can't contact thme. Now, a user who thinks I am cheating him (he has emailed me numerous times about when his item will get to his house and I haven't been able to respond because ebay friggin' sucks!) has now filed an item not received against me. Now I have these fucking charges for bullshit that ebay doesn't know how to work around. I have to reinstate my account, send out items to people and pay for a hackers fees. This is absolute bullshit. Ebay just sits there fucking me up the ass, making me squirm without any way of contacting or explaining my problem. I almost want to get a lawyer and sue the fuck out of them for their non existent customer service, hilarious charges, and fees. It's all bullshit and I'm being harassed like none other. I have a 57 count all %100 sales and buys on my account, yet ebay doesn't give a damn about it. Don't you think they could tell if someone was messing with my account? As they have my IP and I had not logged in this area for about two weeks. Absolute bullshit, fuck ebay...
Eat Static - Science of the Gods (1997) - 3 - Kryll.mp3 [128Kbps] (10:11)
Bruce,
Did you get hold of customer Service? WoW, I found out their customer service number from other site. When I called, first machine kept me bouncing back and forth and then Ebay rep said "Thank you for calling Ebay", then nothing (He hung up on me). No real person. Ebay survives because of the some good sellers not because of the their great customer service.
I won't take up too much space saying this...
Would it be possible for a moderator to delete the silly comments on here? Invective going back and forth on here (even if it's telling a nincompoop to shutup) really does nothing for the cause of (a) Improving things at Ebay, or (better) (b) Providing and supporting an alternative.
Please, let's keep this a URL that we're not ashamed to pass around to those wanting information about Ebay. This isn't a zoo.
Hey guys this is not a place to advertise, nor is it a place to bitch about myspace! Who really gives a flip'n fuck about myspace? That has nothing to do with this bitch page about ebay. Also nobody is going to use some foreign fuck website to bid or sell shit. I was on a site the other day where these Australlian fucks were bitching about ebay when it all sort of got turned around and was blamed on the USA. The site link is cracker.com.au/viewthread.aspx?threadid=15205&categoryid=11171 . This is all bullshit. So as far as I am concerned. Fuck off.
Tell me about it ebay is not that good
but have you tried www.bidsnbuys.co.uk
i am selling loads on here and customer service is great (you are not talking to a robot)
and they dont take final valuation fees they
Basic listing is free extras are chargable
IT is great if you ask
me :)
Social networking site MySpace is to block users from uploading copyrighted music to its pages...
Social networking site MySpace is to block users from uploading copyrighted music to its pages...
Does Ebay admit when they are wrong?
1-Item selling price went for less than the
starting price that I listed.The high bidder
paid paypal immediately and wanted his
item.The CS at Ebay said to me to acquire the
buyers phone number and discuss it with
him.Gee,What would I do without intelligent CS
answers like this to help me? How about
admitting Ebays site has a flaw (of many) and
be a mediator ?
2-I tried over 4 times over 3 days to upload
my listing via
dialup and wireless and cant list,the msg
is that the sell feature unavailable,correct
the listing,after
submitting.I go to continue,and I have to
start from scratch all over
again.Keeps giving this error no matter how
many corrections or restarts or browsers
I do.Does not do it with other items to list
at this time.They say clear cookies and
cache,enable javascript and it still doesnt
work.The problem is at their site.I have a
background in computers and am not inept.
3-The turbo lister(both versions) are flawed,I
cant transfer
from one pc to laptop without starting all
over.Answer from Ebay CS was polite,but did
not work.
This is a partial listing of complaints about
programmed polite dipshit answers from the
bimbos at Ebay.I havent even started talking
about issues with paypal yet!
Stupid fucks at ebay told me to just start all over and maybe I could get where I was. I had over 10000 rating with no negative history. Does anyone know how long that takes? ebay sure as hell doesn't give a fly'n fuck!! They have a bunch of fucking losers running their fucking CS dept and I believe that none of them can speak fucking english or spell it for that matter!!! One of the stupid son-of-a-bitches e-mailed me and asked if I was willing to take a class at ebay university..??! What the hell is that shit? I could fucking teach ebay classes myself. Them fucks couldn't sell something for free. I could sell a horse turd to a man who is so broke that he couldn't pay attention. Talk to me about taking classes!! Bullshit!!! I wish for just once I could meet the real CEO face to face so I could kick his pussy ass, then we would see who is the bad ass!!! Sures the fuck not him!!! CEO out!!
Ebay sucks.
I've been buying items on their wesbite for a few years.
One day, I signed on to their site and clicked on someone's item they had for sale. All of a sudden the site changed and stuff didn't look right. I immediately logged off and got out - but Too late... Turns out someone started listing crap for sale under my account the next day. Ebay realized it and blocked my account the next day. Now I have to re register because of their poor security. I lost all my ratings and they refuse to reinstate my account because of their mistake... What a crock.
Customer service at ebay does not exist. Just look at their site and notice how hard it is to find even an email address for help...
That is exactly what they did to me. It was like they were waiting to screw someone with a good amount of bids. They must get off on that shit. I hate that bunch of assholes.
Ebay just canned my auction which was about to end tommorrow with over $1000 in bids on it because I supposedly had 'spam' search words in the title. Why couldnt they have just removed the words or given me notice so I could edit the auction? what a bunch of filthy bastards. I wish someone would make T-shirts saying 'boycott Ebay' and sell them on Ebay.
Man is this guy full of shit? I'm not sure I can trust someone who doesn't leave his name. Oh wait neither do I, haha. Alright Mr. anonymous, what is the catch? 40% of how many billions? How many people are going to get a take? I'm not willing to fuck around for 100 bucks either while you sit your big fat ass on the sidelines and collect millions of even billions. Who do you work for, ebay? I'll see how many other people respond to your offer. No offense to you, understand I'm only one of these people who hates ebay.
It seems to me that all of you have a complaint about ebay not one another. Correct? It would also seem that collectively you are stronger than one. That's why I would like to offer my services as a mediator between you and ebay. I have dealt with corporate thugs like ebay all my life and believe me when I say they can be beat "they can be beat". Now CEO guy it seems that you have a bit of an issue getting along with yeah right guy. You have offended him. Get over it because there is more to this than you think. I have a corporate attorney on retainer that has agreed to take this case. He has never lost against any and I will repeat never lost to any corporate thug. His last case resulted in billions for the plaintiff's. However I will not waste my time doing this, I want a cut of the settlement, lets say 40%. I also won't waste time fucking around with you people if you are not serious. If you want more info, respond back to this message and I will tell you more about how to proceed. That's all....
Hey to the guy who says he is CEO of ebay. I know you are not really the CEO of that company. But I do have enough sense to know that it was only a joke man. So lighten up yeah right guy. Maybe its his way of venting. Why did you call him a dumb ass? That shows your stupidity.
Sorry CEO guy
Hey, lighten up Francis. Besides doubting that your IQ is over 130, (more like 103)since you didn't get the joke! I am only poking fun at the fact that ebay finds all of the small time sellers and buyers as repulsive hillbilly trash. They really don't care that it is the small guy that has made them the Mogul that they are. I know people who have in fact worked for ebay, this is what is really said, so I did exaggerate a bit, so what! As far as driving your Corvette home and eating the bologna sandwich, the sandwich I can understand but who gives a shit if you drive a Corvette? I hate Corvettes and wouldn't own one if it were given to me. I will however take the fried bologna sandwich. Admit it is funny!
CEO
Hi Guys,
Whats a bologna sandwich when it's at home???? Pardon me if i sound thick but i'm from england and we don't have that sort of stuff here.... Nice kebabs though.
Apologies for this being my 3rd post in probably as many days. I just wanted to add an update. I've received a form email from ebay stating that they "won't be reviewing my email".
I will definitely never ever give ebay another red cent.
Read previous post before you read mine, thanks.
If you are the eBay CEO than I am the CEO of Oscar Meyer. This is a board for people who need a place to vent - not a place for someone, like yourself, to put them down. I'm about 100% positive that "your" eBay sellers are not all hillbillies. I know people from many walks of life who sell on eBay - blue collar workers, middle class, upper class... whatever. People sell their "stuff" to make some extra cash, have a business, or just get rid of clutter in their own homes. I'm sure your over-the-top IQ knows that "one person's trash is another person's treasure." Everyone is out to make money, including yourself... we all have to survive. By the way, I'm going to drive my corvette home from work tonight, have a fried bologna sandwich and a light domestic beer- it may kill off a few brain cells, but when you're someone who has an IQ over 130, it doesn't do that much damage. Grow up dumb ass.
Hello,
I would like to take this time and apologize to all of you fucks for fucking you around so much. You see we at ebay really like to rip off low class bologna eating scum like your-selves. We are rich beyond any of your comprehensions. I doubt that any of you hillbillies have an IQ above 40 or really care that your are dumb. We at ebay just want you to keep selling your trash so we can collect fees. Man what a bunch of idiots, did I say that out loud? Anyway Keep eating bologna and drinking your bud light and we will keep on collecting your fees. Oh and we'll leave the light on for ya.
Sincerely
Ebay CEO
Fuck ebay!! They are nothing but a bunch of cheese eating wine sipping cock suckers in heat!!! If they actually had a nut in their drawers they would fix this shit and quit fucking everyone around. Cock sucking mother fuckers!!!
FUCK YOU
I was singled out by ebay when they canceled my listing because of some bunch of crap they were saying about spam. ebay allows thousands of other members to use the exact same words and phrases. I own a domain name called ps3gameday.com and I used the 3 letters PS3 so they ended my auction and cost me big money. They never even gave me the names of those bidding on my listing. I have since then canceled my account and I am seeking legal action against ebay for the lost possible sale. I will keep this updated as to what I get done if anything.
Hi,
I have heard these kind of tales all over the net and on television and from what i can summise, and it makes sense of you use some common sense, most of ebay's replies and apparent technical/customer support is A.I. that being automated responses etc... Which kind of makes sense if you consider the size of ebay and the ammount of customers that use the site, i mean that level of attention would fill an office and trust me, i work in an office that deals with customers regularly, does any one know the address of the people who run the UK division of ebay as i think that i may get better results spending a bit of time writing to their personel division (considering there size they must have one) than i would contacting automated responses or phone calls.
BTW i find some of the attitudes of the people on this forum rather distastefull, please keep in mind that you may have never been kicked off ebay but understand the FACT that ebay only need 1 excuse to kick you off and who knows, when you have finished slagging off all the people here who are sick of how ebay deals with buisness, you may infact be thinking of joining our ranks because there really is nowhere else to moan and groan if you have a problem with ebay and it would be embarrassing to end up with proverbial egg on you're face, so the next time you choose to attack the people who use this site to complain, think twice cos next time it very well may be you.
I can tell you multiple eBay nightmare stories, but here is my personal favorite: I purchased an item on eBay, via "buy it now," and had it shipped to my work address. I paid, via Paypal, the very same night that I purchased the item. The vendor shipped it to my work address but refunded my Paypal payment the very next day, apparently because my work address is not a "confirmed" address with Paypal (like my home address is). Never mind that he actually shipped the product to my work address!
Well, the next day he reported me to eBay for "non-payment!" Ebay sent me a warning stating that I had been reported for non-payment and would receive a "strike" against my account and lose my feedback privelages if I did not resolve the issue to the sellers satisfaction. They have a dispute resolution process, which involes the buyer showing proof of payment or proof that the seller has released them from the payment obligation. Either way, the seller is the only person who can ultimately stop the process and prevent the penalty phase of the dispute from occuring. The buyer is completely at the mercy of the seller, with no REAL recourse. So how does eBay's customer support protect the consumer? Let's see:
I contacted the seller, who would not accept return of the shipped item. I recontacted him and asked if I could pay by credit card; he refused. I recontacted him, again, and asked if I could pay by check; again he refused. He told me that I had to confirm my work address with Paypal before he would accept my payment from them (this in spite of the fact that he shipped the item to my work address). And, bare in mind that I had ALREADY paid him but he sent the payment back and then reported me, to eBay, for non-payment! The problem was this...it takes 2 weeks, or more, to confirm an additional address with Paypal, but eBay only gives you 5 days to resolve the dispute with the seller before you get penalized. There was no way that I could get my work address confirmed before eBay penalized me for supposed "non-payment." Someone at eBay needed to hear my side of the story...
So I emailed eBay's customer support for help. I carefully explained how I had emailed the seller multiple times, trying to resolve the dispute, and explained that although I had paid for the item he refunded my payment and reported me as a "non-payer." Ebay responded to my long letter with a FORM LETTER, suggesting that I "contact the seller" to resolve the issue. Obviously, nobody from eBay's customer support had even read my letter or they would have known that I had contacted the seller multiple times! This is eBay's idea of customer support.
There was no link for follow-up and no suggestion of how I could further persue the issue, or get help, from eBay's mythical customer support. The bottom line: eBay has NO customer support. They support the seller because that is where they make their money. Although, having read your story, I'm not so sure they truly support the seller's either. These guys at eBay are billionaires. Couldn't they spend just a little bit of that money to offer some REAL customer support?
To the eBay community...buy and sell at your own risk, because eBay's illusion of customer support will vaporize when you really need some assistance.
D. Israel
Southern Illinois
Think that's bad, well get this. I intentionally DID NOT sign up for auto pay. Call me crazy, but I'm not exactly comfortably with giving people, namely large corporations the legal right to just take money from me.
Anyways, I decided I would try to sell a laptop on ebay right. Thought all would be well... lol, man was I a fool.
About a week goes buy, no bids, last day of the auction, and someone bid 14000! Wooo HoO! Right? Not. Turned out to be someone in nigeria using a stolen account and they wanted me to send the laptop there.
Now I'm no ebay expert or anything, but I'm not that niave.... So I politely told the individual that I was unable to ship to an unconfirmed address. But wait, what about the final closing fee of 250 dollars!?
Come to find out I had to wait 7 days before I could file for a credit. Fair enough, no problem right? WRONG! Now mind you, I have NOT signed up for autopay. They tried to take the 250 dollars out of my account! Im not even going to get into that issue. But thats not even the clincher in this story. After about two weeks they finally credited my account, and so I figured all was well. Wrong again. As it turns out, ebay charged me the 15 dollar "you don't have any money in your account fee" for that 250 dollar fee that was declined and not even authorized to be taken out without my approval!
I was to say the least, upset... So as you can imagine, my account was suspended for not paying the fee. Sad thing was I was bidding on a very nice laptop and there were only two hours left on it. I was outbid and when I tried to rebid wham, account suspended. Perfect timing no? Seems ebay has a nack for bad timing...
Ebay Sucks
Hi,
Does anyone know if ebay have a watchdog or higher authority because they are acting like a law unto themselves.
I had an account with ebay years ago, an account to which i lost the details, i recently (within 1 month) tried to open an account using credit card details, they have now banned this account because of the one i had years ago and have not only refused to let me trade on ebay but have also billed me for several auctions that they had allowed me to host for nearly a week after i joined, i wish now to take the matter further as the only response i get from ebay is some one constantly trying to tell me to "resolve the situation" regardless of everything i have said.
This is just a quick continuation from my previous post (above/below depending on site settings). I've just paid my final Ebay bill using direct debit, it was the only way possible, as credit card facility was down (see prev post).
Anyhow, I then decide to take out my remaining PayPal monies (just a measly $3), but it said that I couldn't withdraw less than $10. I should have paid my Ebay bill partially with that $3.... Surely I would've been able to?
That $3 is as good as lost now... unless I donate it or send it to someone, I've seen that's possible on some charity sites.
I totally agree with you Bruce.
A few days ago they suspended my account, citing incorrect/out-of-date contact details listed. I did have an out-of-date phone number, which I found difficult to update because of their labyrinthine website. And I have to admit I had "no address" written in the address fields. However, from what I've been reading all over the internet over the last few days, account suspension is all very arbitrary. On one of their "help" pages regarding suspension they say that penalties for this type of thing range from a warning to suspension - so I have received the most severe penalty possible because of my reluctance to share my contact details. Anyone can see I'm (was) an honest Ebayer, with 34 positives, 100%.
This also occurred when one of my auctions was unfinished.
I've emailed several times. What seems to be consistent is that they don't bother answering and simply send automated messages, bills, etc.
Lo and behold a bill did come, today in fact, and guess what!? I am expected to pay for the unfinished auction!!!
I've even tried to log in to try to pay my final bill, which only amounts to $5 Australian Dollars (the last they'll ever receive from me) but their website seems to have a hitch and only accepts direct debit and I want to use credit card. This hitch may only apply to suspended accounts or Australian accounts or some other variable.
It's incredible! I've moved from virtually an Ebay evangelist, swearing by their feedback system and recommending Ebay to friends, to an Ebay hater. I guess the simple reason is this, if the only problem is that I've got incorrect contact details in my account, then my emails to rectify the situation should have gone to top priority so that I could keep trading and they could keep getting paid. They seem totally uninterested in customer service, good business, manners and common decency. I am now totally opposed to Ebay and will do everything I can to boost their competitors and also spread the word that Ebay are a disreputable company.
Look at the URL (link) and no further comments. Ebay uses someone else's internet domain to attract visitors to ebay.com. Ebay uses their domain as ebay's own keyword...
Lots of people have asked for eBay's address & phone number. These are listed on Google Maps. You could probably even use Google's satellite imagery to drove cruise missile up eBay's ass & please a whole bunch of people.
The address is:
eBay, Inc.
2145 Hamilton Avenue
San Jose, CA 95125
Phone: 408 376 7425
Good luck getting through their computerized answering machine. I just hit random extension numbers until someone answered!
John
impeder@inbox.com
I recently bought what was listed as a 56cm bike on ebay. When I received it, I discovered it was a 52cm bike; not large enough for me at my height of nearly 6 ft, but would have been fine for my 5 foot five inch sister in law (who, unfortunately, already has a bicycle). I contacted the seller who replied "I don't see what the discrepancy is". So I filed a complaint. I thought it was odd that it was placed through paypal, but whatever works. Please note that at this point, I thought the big note on all listings that says "your purchases are covered for up to $1000" would provide some kind of coverage in case a purchaser gets screwed over. What a joke. The way that paypal/ebay considered the claim resolved was when the seller said they would refund my purchase price if the bike was returned. There was no suggestion that I would be reimbursed for the hundred bucks that it cost me to ship the bike when I purchased it or the hundred it would cost me to return it. The other thing that was pretty funny was that as soon as I made the claim, there was an email from paypal that I might be eligible to receive up to $200. This was on a $400 bike plus the cost of shipping. So, if I have it right, ebay/paypal thinks that it's fair that I get dinged for $200 in shipping on what was a $400 item in the first place. Great insurance! Then I started getting emails from payal telling me that I was not responding to the claim and it would be closed. Sorry? My last posting listed my concerns in the claim. Did anyone ever read it? Oh, and what about the 5 or 6 emails I sent through the help link on the paypal site that no one ever responded to? I guess the deal with them is "whatever's convenient for us works for us and to hell with the customer". If someone would open a competitive business, I'd be happy to pay a bit of extra insurance when I make purchases so that I don't get screwed over by losers that can't operate a tape measure and by losers at ebay/paypal. Anyway, I wasn't about to kiss off $200 in shipping costs on a $400 bike and take that loss. If I can sell it for what I paid for it, I'll only be out the $100 that I paid to have the bike shipped to me. I guess the folks at ebay understand basic game theory and realize that any idiot is going to cut their losses by keeping the bike.
The Great Trade Site Online, an alternate to ebay and just as good, free account sign up no listing fees and no final value charge, Euro Auction eStores also available free. basically everything is free even the listing features.
Ebay has gone from bad to worse. In a supposed effort to curb the practice of sellers underpricing their item and overpricing shipping to avoid eBay fees (ebay does not get fees based on shipping charges), they have alienated me by removing 3 of my listings based on what? Some arbitrary formula? Some Powerseller reporting me to kill his "competition". I am definately not an abuser but I do leave a little cushion in my shipping charge in case I have to pay for packaging materials or if I miscalculate the shipping charge or if the buyer asks for UPS instead of USPS at the last minute. Meanwhile I see many examples of flagrant abuse still on the site (a $1 "buy it now" price on a 10 oz. computer drive with $19.99 shipping, for example). My infraction? Charging $44 for shipping of a double boxed laptop computer and a separate box of accessories via Priority Mail with Insurance and Delivery Confirmation. Now they removed my listing for a used Wilson tennis racquet because of "copyright infringement", ie I used the trademarked term "Wilson" in my listing! Well, "duh", that IS what I'm selling. I have much integrity and what burns me is that each notification implies that I am a counterfeiter and/or a scammer. They provide no method of disputing their decisions, leaving me to vent here. I suppose eBay is no longer for individuals to sell their things cheap, garage sale style. Now it is only for the full-time businesses that sell there? I say screw eBay.
We had our account "COMPROMISED" Ebays wording of "broken into" and the same person then issued SPAM emails - EBAY shut us down dor SPAM? That was 9 months ago, numerous faxes, emails and calls with the same old automated response. We will be back in touch! We now have created a petition and have asked everyone to email, fax and call EBAY's corporate office for which this has no response. The final step is that we have purchased stocks and will be making a statement during a stock holders meeting.
That should get results or atleast their attention.
Anyone interested in EBAYS contact numbers to REAL people - Contact us @
http://www.VIPcontacts.com
bravo
Ebay charged my account an extra $15.00 claiming that their original charge to my account "bounced." I mailed them a check for $15.00 whcih they accepted, but they have still not reinstated my account.. 3 months later. I have told them I will report them to the FTC for being misleading to customers. I recommend that anyone else who has a similar experience report Ebay to the FTC. Here is the link: http://www.ftc.gov Click on "File a complaint"
REINSTATE YOUR EBAY ACCOUNT GUIDE FOUND AT : http://auctions.yahoo.com/i::14382569
Why in God's name Half.com (under Ebay sponsorship) would repeatedly foul up my credit card information, address, and THEN ask for my bank information is idiotic. I have bought several items on Half.com.
But selling??? What a joke. I chose not to use PayPal. I opted to use my credit card with up to date info. No go: then they wanted my bank information, for heaven's sake?? There is no reason that my cc info wouldn't work, as it's the same as always.
I'm disappointed beyond words..
HI I HAVE SO MANY HORROR STORIES BUT IT WILL TAKE ME FOREVER TO WRITE THEM ALL. I'M FROM SPAIN AND MOVE TO WASHINGTON I REALLY HATE EBAY THEY CLOSED MY ACCOUNT AND I STILL DON'T KNOW WHY???? I HAVE A SITE THAT I WANT TO USE I DON'T CARE ABOUT CHARGING EVEN IF IT'S FREE JUST TO SHUT EBAY. THE AUCTION SITE IS FINISH IS HOMEOFAUCTION.COM IF ANY BODY HAS IDEAS, COMMENTS,OR WHANT TO HELP PLEASE EMAIL ME TO OVERSTOCK@MSN.COM CHECK IT OUT AND TELL ME WHAT YOU THINK.
I agree. They have created a virtual monopoly and don't care about how they treat customers. I had an auction closed but the buyer said someone had been using his account so he did not want the item. Second chance did not work so they send me an e-mail to relist and not get charged feed. Sounds great but when I click the link it takes me to a new listing page. Then I went to My eBay and looked under "unsold" and activities as it explains on the web site. Of course there is no relist option. Next step e-mail eBay, e-mail eBay, e-mail eBay. No response. There is no number and they say they have interactive help but I could not find it. I even went to the help blog and found 10 pages of comments from folks with relisting problems, but no solutions. They just want to set up a huge money making machine and not deal with the repercussions when things inevitably don't work.
go fuck yourself asshole and next time read the directions. its says it right there you fucking moron. its not ebay fault, its your fault for not fucking reading. now fuck off and stop complaining pussy.
Gee, Chris, is there a limit on how much we can send you? I can tell from your post that you are highly educated and business savvy. I am considering liquidating my money market acct and fwding the entirety of my assets to you via paypal.
">HELLO :) WE ARE OPENING A NEW AUCTION WEBSITE TIRED OF EBAY HELP US OPEN A NEW AUCTION SITE IF WE CAN GET $1.00 FROM EVERYONE HERE THEN THAT WOULD COVER ABOUT HALF OF IT WE WOULD HAVE THE OTHER HALF SEE THE THING ABOUT THIS NEW AUCTION YOU TELL US HOW YOU WANT IT TO RUN AND IT ALL GOES ON A VOTING SYSTEM LIKE FOR EXAMPLE LETS SAY YOU SAID YOU THOUGHT WE SOULD MAKE ALL AUCTIONS START AT $5.00 AND 5000 PEOPLE VOTED YES AND 14053 VOTED NO THEN AUCTIONS WOULD NOT START OFF AT $5.00 IF PLUS ALOT MORE EXTRAS TO MANY TO ADD HERE WANT TO HELP GET THIS THING UP AND RUNNING E-MAIL ME chrisalutz@aol.com PLUS YOU GET A GIFT WHEN YOU SEND $1.00 OR MORE TO ME MY PAYPAL SCREEN NAME chrisalutz@aol.com contact my e-mail for checks-money orders-cash donations :)
see ebid-ebay-others have listing fees some lower then others but there are listing fees this site will have $0.00 listing fees plus no total sale fees there will be one fee a $2.00 register fee for sellers only buyers its free to register BUT WHEN YOU SEND A DONATION YOU GET A FREE LIFETIME SELLER ACCOUNT SO YOU GET A FREE GIFT PLUS A LIFETIME SELLER ACCOUNT WHEN YOU SEND A $1.00 DONATION YOU GET MORE THEN YOU SPEND AND YOUR HELPING BUILD A AUCTION SITE THAT RUNS BY THE SELLERS/BUYERS TROUGH A VOTING SYSTEM :)
PAYPAL:>> chrisalutz@aol.com
CHECKS CONTACT ME chrisalutz@aol.com
CASH CONTACT ME chrisalutz@aol.com
MONEY ORDERS CONTACT ME chrisalutz@aol.com
OTHERS CONTACT ME chrisalutz@aol.com
Ebay is officially outgrowing its ability to provide customer service. Turn around time on customer service inquiries can go weeks without a response. But I have an even larger issue that defies logic. And its an issue that a multitude of members raise non-stop in ebay's own blogosphere. But it goes unaddressed, leading one to believe ebay is more concerned with allowing people to conduct business at any cost than they are about protecting their own members. My point:
Ebay's feedback system is sound in theory, but in practice contains one tragic flaw:
It does nothing to protect sellers from non-paying bidders, nor does it protect paying bidders from non-performing sellers.
Negative feedback by the compliant party - in either case - is subject to unfounded, retaliatory feedback by the offender. This pervasive problem with the Feedback Forum has an easy fix.
Ebay's current policy states that (in most cases) they won't remove feedback because it states members opinions. And yet, sellers and buyers in a given auction are able to report their non-performing counterparts to site administrators, who in turn may issue a non-paying bidder or non-performing seller strike against the deliquent party. Does not the resultant investigation bridge the gap between opinion and fact? If ebay itself determines a party was delinquent in carrying out the contractual obligation established through the auction process, it is no longer an opinion that a buyer did not pay, or that a seller did not ship, but rather it has been established as fact.
So here's an easy way not only to make feedback fair and to protect those who meet their obligations, but also to encourage buyers and sellers to meet said obligations to complete their transactions:
If a non-paying bidder or non-performing seller strike is issued, the delinquent party forfeits his/her right to leave feedback for the transaction. After all, they did not transact!
I just had my long-held, hard-worked for 100% feedback sullied by a guy who blatantly tried to steal from me by accepting my money and then claiming a $200 item had shipped (with no delivery confirmation). Only when I got the post office involved and filed a paypal claim did he stop communicating and refund my money. All verified through e-mails I collected, filed, and provided to Trust and Safety. And I paid for the auction within seconds of its close. Why should such a person be able to defile my good name when I alert other members to his nefarious practices? Why should I not be able to alert others in such a case without fear of reprisal? Why should a non-paying bidder be able to retaliate if I leave him/her negative feedback? Your thoughts?
I want to see brianna with ballons in a pictrure frame
I am so sick of Ebay cancelling auctions. It is their right to cancel them, I don't have a problem with that. I have a problem with the $57 I owe them now all from cancelled auctions. It's a scam. It makes me wonder if they purposely try to cancel as many auctions as they can to get free money. You get to pay them for the service they didn't provide you, what a deal for them! On top of all those fees, we get to add on the lovely Paypal fees. The only problem with leaving eBay is there really is no other auction site as big as them around. Hopefully we will see one soon.
I'd have to agree... I'm getting pretty fed up with Ebay as well. Canceling auctions when they see fit, and not refunding fees from cancelations. I've had to relist a phone that I've been trying to sell for over two months now 5 times! Four of the times the bidders account was "fraudulently" accessed which made the auction null and void. And once ebay cancelled it because they said I was charging to much for shipping. Are they kidding me? It's crazy.. and it seems to be getting worse and worse!
I cannot believe Ebay! Like someone has already mentioned they are like a school teacher that reprimands you even if you are in the right! I have never been suspended but I have certainly had my fair share of listings removed. Things like lacoste polo shirts (which are the real deal) are removed because.....hmmm well I am still not quite sure. They list about five things that may be the reason and when you reply to them and ask them why? Ummmmm duuuh errrrr not quite sure the computer writes the emails duhhhh! Anyway I see why everyone wants to leave!
However there is a problem, where will we all go? Yes there are plenty of other auction sites but none of them have the following that Ebay has. What we need is someone like google to squish them. However google may be just as bad!
YOU GUYS ARE KILLING ME! All of you out there who read these horror stories and have your own to post, are you just looking to cry about what happened somewhere? I am the one who posted a little while back and said to email me and I would be happy to get something started. Did you guys hear about the gay couple who was refused service by their landscapers? They started an email and forwarded it to everyone they knew and before the week was out they stirred up a national controversy. I'm sure if someone started an email and forwarded it around to people you know, or even those you don't know, we can get ebay shut down! Sure there are those who earn a living from selling on ebay but the buyers and sellers are not the problem, ebay is! And there are other sites like UBid.COM and AMAZON.COM as well as YAHOO.COM who have auction capabilities with much better service than ebay! And i'm sure once ebay gets shut down another company will spring up in its place but they will know then that the consumers won't keep putting up with the bullshit that ebay hits us with! BASICALLY WHAT I'M SAYING IS, STOP CRYING AND DO SOMETHING ABOUT IT. MY EMAIL ADDRESS IS JAGHAB004@YAHOO.COM AND IF EVERYONE WILL JUST SEND AN EMAIL SAYING THAT YOU WANT TO JOIN THE EBAY LIST, I WILL WRITE A GENERAL LETTER AND START IT BY FORWARDING IT TO ALL OF YOU WHO REQUEST IT THEN YOU CAN SEND IT TO EVERYONE YOU KNOW! JUST PUT "EBAY LIST" AS THE SUBJECT AND I WILL START IT ASAP!
UBID.COM
I am an elderly lady who thought i'd register with ebay and sell some of my left over store items.Well i listed 4 different items(all jewerly)and 3 days later i was suspended.Now when these bastards suspended me they state why but it could be 10 different reasons.They beat around the bush and can't straight out tell you which one it is,so ia person pretty much has to guess.I did nothing wrong,these were my items,my pictures and my description.They never even gave me a chance!!I wrote and asked and they never did reply.Does anybody know of any other good online auction site?
It's very unfair. especially to the bonafide trader. they are very quick to hit you with their big stick. and it's all a big con. ebay & paypal. no doubt about it. selling stuff is a con. buying stuff is a con. managing your funds is a con. and if you have a fair working knowledge of ebay, you will understand. don't get me started on paypal... they have sat on £400 of MY hard earned cash for 6 months, refusing to release it due to technicalities (which actually means them moving the goalposts with regard to terms and conditions - which I hasten to add they DID NOT pre-warn me about!). Who else could get away with this sort of behaviour. It was my cash. And it was sat in THEIR bank for 6 months! How many other people are they conning, laying obstacles for, separating the masses from their money. How much interest are they making out of us fools, and getting away with it. And this IS just the tip of the iceberg. WALK AWAY. YOU DON'T NEED THEIR SERVICES. REALLY, YOU DON'T...
Yeah, I just got suspended today. Feels like elementary school with this "suspension" thing. One buyer gives me negative feedback in three years. I offer them a refund in exchange for a mutual withdrawal of the feedback, and this was a listing with no refund offered. The buyer doesn't accept the refund. I try to mediate using squaretrade, four hours later my account is suspended on ebay. So here I am, glad I found this site, I don't feel so bad after reading the other horror stories.
I'm mad at eBay at the moment, not for their poor customer service, because 9 times out of 10, they give me a straight answer (NOT right now), not for the ridiculous number of obvious scams that could easily be blocked before they ever reach the search engines or listings, and not even because they have made a monopoly out of themselves by owning PayPal. I'm mad at them because my wife's account got suspended a couple weeks ago and instead of giving her an opportunity to catch up on her seller's obligations, they sucked several hundred dollars out of our checking account, closed her account, and also closed mine, which wasn't even a selling account. I've been told that since the accounts are linked (can't fault them there, I'm linked to my wife, it's a permanent thing, you know) that they cannot allow me to view eBay pages because SHE could be standing behind me LOOKING OVER MY SHOULDER. Unreal...
Okay, a word of advice, if you are not yet an Ebay user, just run away. It looks nice, but you WILL get burned eventually. To those guys who have used it in the past with no problems, just read some of the postings below and you'll see that it's not a matter of whether you will get screwed, it's a matter of when.
My story is pretty light weight compared to some of the stories here. After deciding to try out Ebay, I tried to sell a camera. The now famous Nigerian scammers took over an ruined not one, but two auctions. But for unknown reasons, Ebay did not want to refund me the fees for one of these ruined auctions.
After I was screwed by this, I got a friendly email offering me 5 free postings. So I figure this is a "lets keep your business type of email". So I look around to see what I can sell, and put up more auctions. They work out okay, but guess what, the auction fees are not credited. I start a migrane inducing series of emails with customer service. After about 16 emails, repeating the same stuff with every new MORON who works there, they tell me that they are not going to respond to my emails anymore, as if I was the problem. So I switch to their live support. A little better, as I get one fee replaced, but the FREE postings? Two different times, the cust service person says I do not qualify. I ask why, he says "because you posted a month before the offer". WTF? How could I do that? I point out that these auctions were for a auction a month ago, and the offer was from Sept, NOT Oct. He pauses and says, it's because you had 3 auctions already and this was a new user offer. I state that the 3 auctions he is talking about are the ones I'm trying to get for free... I.e. my FIRST 3. He then presses the, I'm sorry, but you are ineligible "button", sends me a link, and them IMMEDIATELY cuts off the chat session.
This basic occurance happened not once, but twice. It feels like they made the offer by mistake and do not wish to honour it.
The moral, just because you are right, does not mean that they give a sh*t.
Anyone know if Ebay can hurt your credit rating?
Anyone know of class-action law suits?
It's bad of me to say, but I would LOVE to hurt these people. I seriously feel like the CS people were intentionally trying to mess with my head.
E BAY would not be that hard to duplicate..
It would just take some cash so if all the late fee's that e bay has taken from me and others like yourselves were put into a fund we could become an employee owned company.
many be the site could be FREE to all sellers only. Let the buyers pay for the upkeep. No need for us to greedy right?
Why does paypal demand that you become "confirmed"? They already extracted my banking information, why do they feel compelled to crawl up my ass with a microscope now that I have reached some arbitrary limit? I have always paid my bills for auctions but now I need to be verified ? I have a checking account specifically for Ebay cause I know their gonna get hacked and the assholes are going to deny any culpability when they do.
I am an ebay member now four years and have had too many horror stories to fit on this page. I am totally fed up with ebay and I have been roaming the internet trying to find anti-ebay individuals such as yourselves to help me. In this great country of America we have the power to stop injustice and disservice like this. I would like to help organize a boycott of ebay, paypal and half.com. People who make millions of dollars off of the general public and don't pay homage to those who have made them successful are straight-up crooks! They could at least have the decency to listen to their customers and make some effort to rectify the problems we are experiencing. I am in the middle of a dispute with ebay right now and once it is resolved I am done! If there are enough people out there who feel the same maybe we can build our own site to shit on ebay. If not, at least we can shit on ebay! Maybe we can start an email that can be forwarded to everyone we know to either take some action against ebay or at least have everyone realize how big of a problem this really is. If we all get involved we have a better chance to be heard. If anyone has any better ideas you can email me. Even if you don't have any ideas and want me to start the email that we can all forward to everyone we know, send me your email addresses and I can get it started. My email address is jaghab004@yahoo.com and I would be happy to organize all of the email addresses together and get it on one correspondence that we can send to ebay, or possibly a source that can exploit this issue (maybe some type of widespread media source). Who knows? once it gets big enough, someone has to listen but I would like to see something happen and its gotta start somewhere!
Thanks,
Paul V. Jaghab
Buon luogo, congratulazioni, il mio amico!
ebay restricts hoodia plants but not the hoodia diet pills without explanation
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i am a fullltime ebay powerseller. i was selling hoodia plants and seeds that i grow here in san diego California on ebay when on july 8th 2006 ebay removed all hoodia plant and seed auctions, which were and still are perfectly legal to sell in the united states, which i have been doing since 2001. i have been trying to get their reason for this removal ever since but they claim it is internal information and private and to contact their legal dept which i have written to 3 times with no response. i have many emails from ebay support with many different responses see links below. the fact that they stopped the sale of the plants but are still allowing the sale of the hoodia pills makes no sense as the hoodia pillls are the largest danger to the hoodia plant which they claim they are helping by not allowing the plant sales?? heres ebay policy "Prohibited (banned items) Animals, plants, and wildlife Items containing parts of regulated, protected, or endangered species are not allowed" i have posted all emails on my web page hoodiasUSA.com My Quest for eBays Prohibition of the Hoodia SSP where i am also selling them. i have also filed complaints with the calif attorney general and the BBB. i believe that their removal is wrong and they are hiding something as you can tell from the many email responses. in fact the last email said they werre done with me pestering them and wouldnt respond to any more of my emails. heres the latest response i received yesterday a response from my bbb claim which is..... my notes in blue
Hello James Irwin,
I received your recent message via the BBB, and am happy to respond to your eBay concerns.
As our Support groups have told you, we're not going to change our policy on the Hoodia plants. It is considered endangered and is listed as such on the following website:
http://www.cites.org/eng/app/appendices.shtml (this website is outdated the hoodia gordonii is not endangered it is actually listed as NT not threatened)
Please keep in mind that eBay will abide by governmental policy, but also has the right to go above and beyond governmental policy, and implement eBay policy on our site. When this happens, sellers must abide by our policy.
Because this policy is valid I'm unable to return any fees. Continued attempts at selling a Hoodia plant will yield stricter and stricter consequences to your account which could ultimately terminate your membership with eBay. (ive been given 3 restrictions so far 1 for selling information on the hoodia and one for selling another type plant i call a hoodia first aid plant because it can be used to graft sick hoodia plants too)
If contact was made to eBay from a governmental, or other agency regarding the sale of Hoodia plants, this information is private and would not be available to you.
Thank you,
David Feil
eBay Office of the President
what i dont understand about ebays policy is why they hide the facts behind their walls and wont give truthfull answers especialy when they allow the sale of the hoodia pills. i even asked them if i cut up my plants and dryed them if i could sell them as weight loss chips and was told that would be ok. now what kind of sense is that. they say they are protecting the plants by not allowing them to be sold but if i kill them then i can sell them. i find that very interesting. If you do a hoodia plants search on Google here's what eBay has to offer "Hoodia Plants www.eBay.com Whatever you're looking for you can get it on eBay". Why is ebay offering them if they have a policy forbidding their sale.This just shows how unreasonable and unfair their policy is. On one hand they tell you that they dont want you to sell the plant on their site, but on the other hand, they drive internet traffic to their site under false pretenses useing the Hoodia Plant.
well thats about it in a nutshell me vs ebay i still am a power seller selling cactus and succulents on ebay but the loss of my hoodia sales has brought a hardship to me and my wife both aged 60 and our only income is from ebay and my wifes disability check. it has taken me 4 years to amass the hoodia i have and was expecting good profits from ebay this years my sales are down $2000 dollars a month a 50% drop since july 8th.
Also there are so many scams on eBay and Paypal. Buyers buy your items and returned their. Buyers open disputes on Paypal. Paypal sends you an email. if for some reason (like email caught by spam filter...) you don't answer it within a few days, Paypal takes your money away and give back to buyers. automatically, it's your fault. They do not read your exchanged messages. Paypal does not even prompt buyers to send back your goods. You lost fees, your money, and your merchandize forever
I'm working to restore my account. somebody at eBay linked me to hhwatches which was suspended for god know reason. suddenly, they are saying hh_watches (my ebay id) and hhwatches are the same. since hhwatches was suspended they suspend my account. this is so ignorance. ebay and paypal can automatically take your money, suspend you if they want too. there are so many sellers on ebay sell fake stuff & fault advertisement but ebay do not do anything. i still can't beleive they suspend me and remove all of my listing. i pay them (ebay & paypal) heavy fees and they did that to me. they make me sick. i'm using ebay & paypal because the combination creates more sells then all of my other eComerce.
Do you know why ebay never gives out a custumer service number there would be thousands of complants a day.
But thats just something to think about here is my ebay horror story. I go on ebay to check my items I sign in the next thing I know is there is an alert saying your account has been suspended do to Still bidding duspute with users that have not even used there account in 2 years. Ebay has alot of problems take it from me do not think of useing ebay it is a ripoff.
I used to think eBay was a wonderful company. I signed up with eBay six years ago and sold and bought over 1,000 items.
Last Friday someone gave me a negative saying I did not mail the item. This was the first I heard they had a problem and my business technique is to simply send out another item immediately or refund their money immediately. eBay send me an email to resolve this problem and one of the choices on their site is to contact the buyer first. I did and offered to send another item at no charge to the buyer. 10 minutes later (no joke) my account was SUSPENDED by eBay.
It is now almost a week later. I appealed the ruling and some dork at eBay said he read my letter but he could do nothing about the suspension. I needed to follow the rules to reinstate which include contacting the buyer. I've sent three emails to the buyer who does not respond. Thus, I am helpless at this point.
Hey, watch for a video on GooTube about this. Coming soon. Do you hear me, eBay? It will be so funny that millions will see it. Do you care, eBay. Probably not, but I will get some satisfaction knowing that many people realize you suck.
some one emailed me to my personal email and said i got a socond chance on a comper. all the emails had ebay email addresses so i thought they were real. i got screwed out of $2000. i asked how someone could get my email address through them and they danced aroun the question. ofcourse they said its not there falt but if someone can get my email address through them i think that they are a falt.
Guys,
Ebay will fuck you every which way to sunday and then their customer service jerks you around even further. They will not admit a mistake nor will anyone at the custome service level fix your problem. Do what I did, ran up a 500.00 auction fees bill and then blocked them from my bank account. I then sent them a letter registered mail telling them of my dissatifaction with the way I was treated, after explaining my problem at length, and then as a matter of good faith, gave them a dollar. I then threatened to get in line and sue them under criminal mischief and libel statues if my credit was blemished. I finally got a phone call from these asssholes and even then they wanted to jerk me around some more. The fact that Paypal's headquarters got bombed is just par for the course, as they have been screwing people around by the thousand it was the law of averages they were going to have something happen.
Assholes
Does anyone out there have an address that a person can send a letter to Paypal either in U.S. or Canada. They seem to really hide that kind of information. All I could find is Paypal located in San Jose but no street address. MY STORY: I got limited(suspended)by Paypal because I being niave and stupid about Ebay/Paypal rules allowed my son to use my Paypal account. Someone had hacked into his account(Ebay and Paypal) and tried to change his information and actually sold some items and sent the payment to his paypal account. The hackers had actually changed his bank account before he found out about it. He notified Ebay/Paypal and he changed his passwords and did everything Ebay and Paypal asked and they suspended his Paypal account until they could clear it up.(That was early Sept. and nothing cleared up so far). His Ebay account was left running. He sells about $2500/month on the ebay and asked to use my Paypal account which I ok'ed and after 2 or three sales they suspended(limited) my account saying that because he is related and until his account is resolved mine would be suspended. He had transferred the money for his sales out and there was just over $200US of my money in there. I can not get answers from anyone at Paypal when I can have access to my money and I believe that these idiots just have successfully stolen my money. I am going to try something a bit different to get their attention and if it works, I will post it! Thanks. Tim G. Please if you have an address; LET ME KNOW!
Ebay is the worst site ever!
I was a power seller on ebay accepting paypal payments for all types of items from computers to model trains.
One day I get a limited paypal account and also my ebay account has been closed.
I never had one negative feedback and I sold top quality computers for a real price not cheating buyers.
I also bought many computers on ebay along with various other times.
After getting the power seller status I ran into nothing but problems.
When trying to contact ebay or paypal all you get is automated responses and double talk.
For anyone looking to start a ebay account I advise buyer beware.
There was a very interesting tv show on tv two nights ago which exposed the fact that ebay routinely under reports the fraud on its website.
This was acknowledged by Ms. Whitman CEO of ebay and when put under the gun on tv she made the professional statement that if ebay reported the amount of fraud on its site that the public would not trust dealing on it.
Wow that says alot about ebay! Also who owns paypal? Ebay!
Now they have all your sensitive information for your financial accounts and can do anything they want with that information.
UBids.com seems to be a much better site and has a proven track record. Ebay has only been around for about 5 years and its founder has made billions off of us fools dealing on ebay.
Ebay is the next Enron and one should know just how well that deal turned out.
Forget ebay and if you want to buy junk at high prices go to your local wal-mart.
Ron
You are not alone, I am going through the exact same frustrating problems with Eby/Pay Pal customer service. They are refusing to refund money drawn out of my bank account in which is obviously a fraudulant manner. Long mind boggling story and bottom line according to Pay Pal's customer service, (I have spoken to more than 4 customer service employees), first being assured my 135.72 would be refunded so don't worry to tough luck lady you will never see your money refunded. I contacted my bank who is in the process of investigating this matter which I hope will prove to be in my favor. Personel at Eby/Pay Pal sure are liars!
DEAR O'REILLY, THANK YOU FOR SHARING, here is my own continuing horror story regarding not only EBAY but SQUARETRADE, that affects my buying and selling power and reputation:
The following are the actual emails regarding this situation. If anybody can recommend a good lawyer and/or class action suit related to this grievance, which deserves a remedy, but is getting the run-around, please advise me! My email address is: codigi1@mac.com
Thank you in advance for taking a moment to look at this situation--here is the actual correspondence:
Thank you, Square Trade, you have achieved and completed exactly what you proposed to do, the resolution of a simple misunderstanding,
which never would have occurred in the first place if eBay had fixed my email address, and I respect your organization for resolving that.
But you can quote me on this:
If eBay does not follow through with their end of the bargain, especially since the other party involved readily accepted our proposal, and it was eBay to begin with
that sent me to SquareTrade to resolve this minor issue, and every single rule was followed in this process, there will be holy hell to pay if the promised result is not honored.
Meaning I will whole heartedly take legal action, including the ACLU and whatever class action suits might be necessary.
These huge companies that make millions of dollars a day off the little guy, the consumer, have no excuse whatsoever to not honor a simple agreement,
and it is only right that the consumer have at least a sensible modicum of rights and and means of corrections at their disposal, just as do the companies.
Don't you agree?
Sincerely,
Cody Gillette
On Oct 29, 2006, at 11:34 PM, SquareTrade Customer Support wrote:
**AUTOMATIC NOTIFICATION: DO NOT REPLY**
SquareTrade Case ID: 150958463
Dear Cody Gillette,
In our follow up on your feedback withdrawal in the above case we have learned that eBay has not yet withdrawn the comments. We are in process of following up with them as to why the comments have not yet been withdrawn.
We will notify you when we have confirmed the withdrawal.
Regards,
SquareTrade Customer Support
Please do not respond to this email with information regarding your case, as it can only be processed through the SquareTrade website. If you have other questions, please contact us.
©2000-2005 SquareTrade, Inc. All Rights Reserved
SquareTrade and the SquareTrade logo are registered trademarks of SquareTrade, Inc.
message: re: Item: MALLET-JORIS Le rempart des béguines & La chambre rouge (7009449360) negative feedback removal successfully mediated but not removed as promised.
Dear Customer Service: I followed every condition set by eBay in my previous request for removal of feedback by working out an agreement with the party in question via SquareTrade. The original problem was due to no fault of my own, it was due to an invoice showing shipping charges being sent to the wrong email address. SquareTrade assisted in this mediation and a resolution was quickly arrived at between both parties, and the item has been paid for and is being shipped. I also paid the fee for mediation with SquareTrade as advised by eBay, went through the process following all the rules.
Now, today I received an email advising me that the feedback would NOT be withdrawn because rules regarding foreign transactions have changed.
This is totally unfair, since I have completed the entire process already, following all the rules. It is also unfair, because the other party has already agreed to the withdrawal, and negative feedback affects both my selling and buying power and reputation. As you can see, I have an otherwise perfect record.
Please address this issue at your earliest possible opportunity, even if an exception must be made in this case. I have done my part, followed all the rules, and I am a good eBay member who wishes to remain loyal to eBay.
Thank you for your attention, Sincerely,
Cody Gillette
From: streturns@squaretrade.com
Subject: Re: Mediation Feedback Withdrawal codigi; moustik.9.1; ST case #150958463
Date: October 26, 2006 11:43:03 AM PDT
To: codigi1@mac.com
Reply-To: streturns@squaretrade.com
Dear Cody,
I am sorry to inform you that eBay has returned this feedback withdraw
request back to us and the feedback comment(s) for this case will not be
withdrawn
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Can't help you with an ebay sucks story. I've had very good luck over the past six years because I pay attention to the site, monitor transactions and buyers, and don't asssume anything. All the problems you describe can be laid down to not following through when dealing with Borg entities, which is what ebay and paypal are. Why do you expect a Borg operative to give you great service? Their job is to service the system, not you.
I made the mistake of signing up and trying to sell a model airplane engine. The sale was going great, and then, out of the blue, I was suspended. No money had changed hands, the auction wasn't even over. They claimed that mysterious individuals had compromised my account, and that I needed to change my email password, which I did. That done, I still couldn't get reinstated, and gave up on the whole thing. Then I began to receive all sorts of threatening emails from Ebay AND Paypal, and I'm not a Paypal member. Then I began to get threatening letters from people who claimed they sent me money (no they didn't) and wanted their merchandise. This has been a nightmare. I can't call or email ebay because my account is suspended. I've tried everything to get this resolved to no avail. Then in the middle of all this, they sent me a customer satisfaction survey. Man, was THAT a laugh. I will see this company in hell.
Eric
Our company was well on my way to becoming an ebay powerseller but their fees and ignorance did me in and tried our nerves to no end. Fees for everything and then more fees for not paying fees in a timely fashion (the $ was supposed to be automatically deducted from PayPal $) and then doubled fee-ed because I dared to contact their customerservice number which took an hour to even locate. The "smart-assed" agent told me the fee would be reversed as "education for the future" and then the next day I come to find out that she did not reverse it but instead charged my account over again. By the way, where do they find these people who work in their customer service. I was tranferred five times farther and farther up the chain of command. The truly amazing thing was that with each supposed rung of the ladder I went up the person got progressively more stupid to the point of speaking with someone who I finnally had to ask, "Do you know anything? Can you even tell me what company you work for? because you obviously know none of your employers own guidlines." PayPal is run the same way I have had my funds placed on hold so many times I cannot even count. On top of that if someone files a chargeback against PayPal why do they put a hold on "MY MONEY". I thought that was the whole point of accepting PayPal was for the buyer protection, like an kind of internet payment pimp. I think the whole problem is they assume that your money is their money. These assholes even have the audacity to stick they greedy hand into your bank account to draw out money so they can investigate a transaction that they processed in the first place. What the hell is that? Anyway store is closed and we wont even accept Paypal on our website anymore. Bye eBay, hello Amazon.
EBAY AND PAYPAL SUCK!!
Hello,
My horror story starts with me selling my own study guides and Qs & As for certification tests. Ebay pulled my auctions because they said I couldn't provide downloadable items. Once I got my account re-instated Ebay had added a new option under the posting section that would allow you to allow instant downloads if you owned the copyright, which I do. I thought everything was going great and then they canceled everything all over again and my account is suspended again with no plans of re-instatement. I've been sending daily communications with them for three weeks now.
To top it all off there are sellers on Ebay selling copyrighted study guides and they are offering downloads and are still selling.
I found hibidder.com and if we can get enough people to switch over to them maybe we can put a little dent in Ebay's pocket book.
http://www.hibidder.com/register.php?ref=CertificationExams
Thanks,
Until about a month ago I had an eBay store with a couple guys, trying to make some money for college. We found an organization and were selling items on their behalf, taking a small percentage for our trouble. We soon found that eBay is full of con-artists, not just the Nigerians who kept ruining our auctions, but buyers who would receive our item and start a PayPal dispute claiming it never came, when we clearly had tracking information proving everything was on its way or it arrived. No matter how we approached the dispute in PayPal, adding tracking information, providing a reasonable explaination, etc. our money was refunded by PayPal to the buyer and we were left without the item, without money for it, and out the money we spent to ship, while the buyer was sitting at home laughing. Then PayPal froze our account since there were so many people doing that and we were losing thousands of dollars a day, just from not being able to have our PayPal account. Then eBay froze our account because our PayPal account was frozen, right before we were able to get our PayPal account back up. So we started a new account, despite all prior problems with PayPal, eBay and all around thick headed buyers, and just thought we would move on. About a week or two after that, just when things were starting to look a little brighter, eBay shut down our new account. After months of being financially screwed, abused by crappy buyers and crappy people, smacked down by eBay and PayPal, having our little business destroyed, and working for twelve hours a day seven days a week to be in debt it is just too much. EBay is awful.
I sold 20,000+ things on FEEbay and have used them since 1997. My only active account that I use is ILUVMYGTO 98.8% positive feedback and approximately $1.5M in sales on that single account. I DESPISE FEEBay for their HORRIBLE customer service, high fees, software problems within their website, and yes, more fees. They do not care about safety issues really, as long as they make their money and PayPal-hell they froze my account for approximately 8 days and killed my FEEbay business where I had to lay off employees. Why did they freeze it-NO REASON, even PayPal could not figure it out and eventually unfroze it. The damage is done, we NEED more competition out there! Now FEEbay is trying to tell me how much to charge for shipping items! HA-that is the end of our relationship.
Sincerely,
Gary E. Meyer, an X-Large Volume FEEbay member (account ILUVMYGTO)
Wow, you all are such a bunch of losers! First of all you manage to get yourselves suspended on a system that probably has the most lenient policing policies on the web. To hell with ya trying to sell your counterfeit/trademark infringing crap anyway! Then there are you poor ignorant individuals who fall for scam after scam and have your accounts taken over, you shouldn't even own a computer! (By the way, there is not one documented hacking of the eBay system, if your account was taken over, it's because you were stupid enough to fall for a scam!) Oh, and my favorite, the idiots who claim eBay and PayPal are stealing all their money. If you can't account for the minimal fees they are charging and end up loosing your shirt in an auction; I'm sorry, your just plain stupid, what the hell do you think they have reserve prices for?
A whole thread dedicated to a bunch of morons...you know what?...Stay off eBay and let those who have the mental capacity to read policies and abide by them make the money. Ya, people actually make livings off eBay...Good 6-7 figure incomes.
Losers!
I was an ebay member for 2 years and sold well over a hundred items on ebay. Paid the huge fees to sell in the first place, more fees when it sold, more fees when i was paid for the item.....over and over and over again. I am certain ebay made more money selling my stuff than i did. Then recently i was in need of some cash- with a deadline attached. I reluctantly put several high dollar items up for sale with a 3 day auction....These items were high demand items and had an enourmous response- several people were having a bidding war on a few of the items. I was able to get all the cash i needed and a little extra for myself---and the auctions didnt end for two more hours. I was certain that the items were going to sell for almost double what i had needed. With 2 hours left my account was suspended-with no explaination, no definition other that "abuse of Ebay". Abuse? What the hell did i do- if anything i was providing support to ebay. Long story short- email is the only way to communicate with ebay! 24- 48 hours for a response as to why my account was suspended. Just to explain why. Not to fix it, not to correct it, not to finish my auction-just tell me why! bologna!
hi there yes EBAY SUCK BIG TIME I was a seller and not only once a lot of times I been ripped off by buyers inclusive by paypal like the guy buy a electronic part from me he complaint thru paypal they took the money from my account and tell the buyer to send me the item back and provide a tracking number he provide a tracking number and guess what? when the item came back to me was a box with some old part to make the weight and I lost my money and my item and paypal answer was we dont have people like that in our comunity. What about after 2 weeks they close my account and they never give me a real reason to know what they close my account, what about the emails to the security experts they never know nothing. EBAY SUCKS AND THEY MAKING MORE MONEY EVERY DAY LET'S DO SOMETHING ABOUT THIS THANKS.......
the biggest problem with ebay is the number of survived abortions parading as competent members of society, ebay is nothing more than a slander machine which allows anonymous users to post outright lies against any business enterprise. truth is as well being a 9 year veteran of ebay, you have to protect yourself beyond reasonable means expected of any business. never and I repeat never send anything to anyone without verifiable means of tracking the item was received, there are millions of ebay scammers whom will try to claim non receipt and use feedback extortion to extort free goods if you dont bow down to them.Ironically over the years more than 75% of my current negative feedback is from documented auction terrorist whom never paid, used ebays system to leave up to a dozen negatives at a time, and while against ebay rules, they sadly do not enforce any such campaign to harrass rule. It all boils down to this, you can make alot of money from ebay, however if your not established from the start with a set in stone legal terms agreement posted in the auction as well, you will fall prey to the criminal conduct. While ebays makes all of their money from the sellers, they also claim high membership numbers of which 50% are fake or multiple owner account, this serves them to inflate stock prices by leading investors to believe they are spending money. Truth is the reason ebay makes it so difficult to enforce the non paying bidder system, is that the more difficult it is, the less likly a seller will wait the 17+ days minimum required per auction to retrieve the final value fees assessed to the seller. As many know the SEC would put a stop to this, however as corporate america greases the wheels of the economy, it is unlikly they will ever face such a judgement.
Yes ebay sucks. Ever since I signed up for an account I've been spammed to death by paypal and ebay spoofers. The spam only comes to the email add. I gave ebay none of my other ones. I am pissed. Obviously someone at ebay is selling lists or their vaunted security is compromised big time.
Ok I use ebay every now and then when I feel like buying or selling.. well I wanted to look around in my usual way on ebay
I log in and wow what do I see a "your account has been suspended" due to a connection to some other user!
Now I email them and tell them I do not know the user or did I bid or buy any items from the user and I asked them to look into my account they could plainly see that my bank account my credit cards are mine and I am pay pal verified.
See whether I lose the account or not is not a big deal I havent had a transaction on it for like 9 months, But I am a Man of principle and fairness and this was simply unacceptable.
well they were suspose to respond within 48 hours and here it is 6 days and counting and sent my 3rd e-mail message what a bunch of lazy people!
instead of having someone on the suspend button they should look at the account, like the liars say they do.
When I tried eBay a few years back, I found it slow and frustrating. It is so "Web 1.0" -- they just took an old-fashioned something (forward auction) and put it on the web.
Try Darple.com. It has a revolutionary, yet extremely simple model -- bid on all your alternatives at once, at different prices, and get only one! It just makes so much sense!
YES, ebay SUCKS. I was on my honeymoon and came home to find out that someone from Nigeria (?) hacked into my account (No, I never click on email scam links, never have, never will), changed my user name, email address and password, but on almost $3,000 in auctions. I contacted ebay immediately and really thought they would help. Cooper told me a "Specialist" would have to help me by contacting the sellers, but he could reset my password and I was able to get back in. After no word from a Specialist, a few days later I contacted them again and got "Mariah A" who had no idea "what a Specialist was supposed to do for me". She was horrendous and had the nerve at the end of the chat to ask me to give her good feedback! I have almost 100 emails between ebay, myself and the sellers (who were extremely understanding for the most part, aside from a few who asked "I'm supposed to take your word for it?" - can't really blame them), and ebay never answers the question or questions that I ask them. I get standard B.S. replies that show they obviously don't actually READ the emails or care about their customers. I canceled my account because of the terrible "customer service" and I guess I should be thankful because a few days ago, the hackers tried to have the ebay account re-opened!! If anyone does plan a class action lawsuit against ebay, PLEASE post it here and I'm sure many others, including myself, would be MORE than happy to join you. Thanks for sharing everyone!
I been using ebay for three months and sold about forty Items. Buyers pay for shipping but somehow when I take out fees I still end up with no money and my stuff is gone. This reminds me of a pyramid scheme where the liitle guy at the bottom does all the work and someone who does nothing makes all the money. I had a store and after paying my fifth invoice in 1 month decided to cancel everything. After only five minutes I received a call from Ebay. I told my wife to take a message and the person on the phone said I could not call them back. I paid them almost $200.00 in fees in the last month and Im not allowed to call them, what kind of business partner is that. I had dial up internet at 1 time that I paid $10.00 a Month for and I could call them 24 hours a day and they actually treated me like a customer. It almost makes me wonder If they buy your first few Items to get you excited so you will list more.(I have no evidence for this). I don't trust people once they show me that money is all that counts and they will try to hit quarterly targets no matter what. That wench that runs ebay will burn in hell.
i have used for two years i have bought from ebay and got all my item with no problem i have gotten on item that was messed up so i email the buyer and asked him if he could send me another one and i would send the one i had back well i sent the one i had back and three months later still no item i contacted ebay and they said work it out with the seller needless to say i don't buy from ebay anymore.
I was a Silver PowerSeller for eBay and had near 2500 feedback, that being 99.9% positive. I was recently unjustly suspended indefinitely.
Approximately 2 weeks ago, my ABOUT ME page was turned in for an "inappropriate link" (the link was to a vintage pin-up model website), eBay deemed it "adult nature". Okay, fair enough.
2 weeks later, October 15, 2006, I get home from church, log into my eBay account, and I receive 3 emails from eBay. First email stating my ABOUT ME page is being removed for JAVASCRIPT that is not allowed, and they had left out the javascript script/code so I had no idea, at the time what eBay was referring too (by the way, the ME page was never removed). 3.5 hours later, a second email I receive, all my auctions/listings were removed because I was suspended and I do not know why I am suspended. One hour later, my email stating why I was suspended, eBay said "SITE INTERFERENCE". Apparently my ABOUT ME page was "locking" people up and they couldn't escape out of it, only on some browsers ( I know this because I emailed about 20 people to see if they had problems, 2 people said they did). I had recently inserted some "Halloween" music for a "Halloween Theme" About ME page and apparently that was causing problems with certain browsers. They will not even provide me the Javascript script/code on my ME page that was causing the interference! I am only assuming it was the music I put there!
I am so frustrated, distraught and have been physically sick over this. Because I suffer severe anemia (treated with blood transfusions AND iron infusions/transfusions), it is hard for me to work in the "real world". eBay allowed me to work and make a living from home. This is 1/2 our income. My whole life, my home, everything is at risk here all because of a computer glitch. eBay won't even listen to me, I called the Silver PowerSeller phone number and they tell me because I am suspended they won't talk to me, and I have write in, which I have, and have heard nothing. I have gone thru the Appeal process and faxed over the documents.
I don't know where to turn, or what to do. I just thought you might be interested in my story, and how eBay says I am guilty without me proving my innocence.
Ebay certainly does suck. I just had to spend the past two weeks (as opposed to the "within 24 to 48 hours" I was promised) waiting for a response as to why there was suddenly, without warning, a new rule against changing your e-mail address without a credit card. And I got Grace, too! Her and Maggi, as it apparently took a whole team to try to figure out so simple a matter.
They refused to believe that my e-mail address originated from my ISP, insisted I was trying to pass off a free web-based e-mail address on them, and refused to change it.
Now, I can't communicate with the seller of an item I just "won" (in quotes because they took so long to respond to my support request, that the time necessary to retract my bid elapsed!) about shipping methods, total cost, store policy, *anything*. Thank goodness it was only a petty (US$6.99) item.
This the last time I use Ebay, after dealing with crap like this since I joined in 2004.
Yea Ebay sucks and so does pay pal. Nothing but low life scammers and WAY TO HIGH fees. RIP OFF
I couldn't agree more. Ebay's partner, PayPal has the worst system I have ever encounterd. Their customer service [HA!] reps may as well be robots....they read scripted responses and help you not one BIT!!!
I won't go into great detail about the problems I've had with them but I've read so many horror stories that I know I'm not alone.
Ebay...if you read this....YOU SUCK!!!....only bright side is PayPal SUCKS EVEN MORE!!!
Alright, Ebay does suck, but we aren't able to do much other than sit around and carp over how much it does. The world wide web is huge, and there are other alternatives. I took a look at one them mentioned in a couple of the posts above : drop.com. People, check this site out. It's new so you won't find much on it right now, but this website has one smart author. Unlike all the crap auction sites out there, this site works the way an actual store/clearance rack may work, i.e. prices go down instead of going up. Took me a couple of mins to understand how it works, but when you think about it, it's the most intuitive thing, and you DO make money off it just like any other retail store would. I put my son's old yu-gi-oh playing card on it, and it got picked up in a day - and I made money off that sale faster than Ebay since the price starts high not low. I think given time, this may turn into something big. If nothing else, what the hell, I just pray it makes Ebay sweat a little.
Oh, did I mention ebay sucks???
EBAY offers No customer support
I bought event tickets and was sent only one. When I finally contacted the seller, she said she only meant to sell one ticket. I notified Ebay, including a letter to Chairman of Co. Also got ripped off on two magazine subscriptions (just never received). Never got a response from Ebay. I asked them to completely remove my name, that was never done. They stink.
About those get-back-on-ebay books: It's not as easy as you might think. There are a couple of holes in the described methods to get back on ebay.
First off, getting a gift credit card that you can link to a recipient's name/address (your new ebay identity) by registering it online--Almost impossible. The Patriot Act now requires that you provide the following info for the gift card "recipient" (i.e., your new identity): Social Security Number, phone number, address (phone number and address are easy enough, but what about a SS#?). Most of the gift card links provided in one of these books (the most popular ebook) are for CORPORATIONS to provide to employees, not for INDIVIDUAL purchase. Other cards referenced in the book are alledgedly available at local convenience stores. I scoured CVS, Rite-Aid and 7-Eleven, and none had the required gift cards (they had gift cards, alright, but none that can be linked to your "new" address that you set up as described in the book. The book I read prefers MasterCard, but none could be found--only Visa and American Express gift cards. The book says the two alternatives MIGHT work, so I bought a Visa gift card, and it didn't allow me to link it to the "recipient" in any way, so it won't be accepted by PayPal or Ebay in registering!). I went online and tried two different online sellers of giftcards, as directed by links in the guidebook. Here is what happened at one when I left the giftcard recipient social security and phone number fields blank (even though I gave them MY real info, since I am the purchaser):
-You must provide your social security number.
-You must provide your valid phone number.
-We apologize but we cannot continue with the sign up process. You have been blocked from ordering PrivaCash cards. If you feel this to be an error, please contact Customer Service at 1-866-243-9554 ext. 229.
I tried to purchase one at another site suggested by the book, and the same thing happened, although for some other reason I am not sure of.
The ebook I bought also describes that no matter what new email address you use, you are playing Russion roulette with your ebay standing. The book says not to use an email account provided by your ISP, because they are regarded the same as the free web-based email providers (and also scrutinized by ebay), AND if something goes wrong with ebay, they will contact your ISP and have you cut off (I am amazed at the power ebay seems to wield, if this is in fact true!). AOL, Netzero, etc., are all FULL of people who have been suspended and rejointed ebay due to the revolving ISPs, so the book says to avoid those as well. BUT FOR A SMALL FEE ($40/year), the author will provide you with an email account that is impervious to ebay's many phishing emails, etc...
The book tells you to sign up for your new street address (the one you want to associate with the giftcard, IF you can find one that allows linking to a name/street address) at, preferably, UPS or a mom-and-pop provider of mailboxes, since you don't want to us a PO box from the post office, and these private establishments provide you with a real street address, making you look more legitimate. However, this means that you won't be able to accept checks/money orders because the fictitious name the book tells you to use when rejoining ebay will be the same name people write their checks out to. The book doesn't mention this fine point.
In a nutshell, though, here is what all you need to do, and it may work if you can get through all of these hurdles:
-New IP address. For some people, this changes every time they dial in. For DSL peeps, this might be accomplished simply by turning off, then on the modem. There are various sites that will allow you to check your IP (google IP check, or something like that), so check it out before and after you dial up (or shut off the modem) to see if your IP changes. It might be as simple as that.
-New address (UPS or other mailbox address--dont use post office!). The book says this can cost up to $120/year, but today, I found it costs more like $240 a year! At UPS, you can have more than one name, so you can put down your fictitious new registered ebay name on the account.
-Use a fictitious name (completely new--no variations on your real name) when you register at ebay. This name must match the name on your gift card, not to mention the new street address of your new mailbox, so that when PayPal/ebay run a AVS (address verification system) check on the card, it matches the registration address (UPS box) you provided ebay/paypal.
-Mastercard, Visa or Am Express (Mastercard preferred) giftcard, registered to your new ebay name and new mailbox address.
-telephone number you have never used at ebay or PayPal (same company remember), nor any of their OTHER sites. They DO call these (Hello, this is Jeanette from ebay calling in regard to ebay user ID xxx. I am calling to tell you about a new feature you may be interested in....blah blah blah. Don't be fooled--they are checking on your phone number, and this may also signal an upcoming suspension!).
-new bank account for PayPal verification (along with your gift card credit card info)
-new email account
In addition, you are never to sign in to your old suspended email or ebay accounts once you have a new IP address, etc. In fact, it would be a good idea to cancel the old email account altogether so you dont inadvertently sign into it again or ebay could link your new IP to your old suspended account and you're done for (primarily a concern if you open an email from ebay in that old email account!). But DEFINITELY DO NOT LOG IN TO YOUR SUSPENDED EBAY ACCOUNT EVER AGAIN. This was my mistake!
The book does have a lot of interesting information, but like I said, I can't seem to get around the gift card hurdle....
Yes, EBAY does SUCK!
On October 24th I received an email from Ebay that stated my account was suspended because I violated policy and my account was associated with a suspended user. Then I see that I had a warning the same day that my credit card on my account had changed. I freaked and sent an email back, and also contacted them through chat. Well, chat was useless, after waiting 30 min they advise I have to wait for a reply.
3 days pass, no response. I again go to the security chat and wait 45 min only to be told response time is 72 hours, of course, 72 hours had passed. Now, 96 hours pass, I again, contact their support via chat and I am told, please wait 72, I advise it's been 96 hours and I am concerned about identity theft. They advise that someone in my family must have used my card. I exclaim - NOT TRUE!! what is the card you have on file. This needs to be canceled immediately. Another 48 hours pass, still no response. Then finally, 8 days after my original email I get a response stating I must agree that I had violated policy and send a fax that I will never do this again and include proof of residence to request my account be reactivated.
In the mean time, I contacted the state Privacy agency and my local police department regarding identity theft. I sent the fax along with a demand for all information relevent to this case.
Well... it has now been 4 days and I have no response from EBAY.
I agree with everyone else who posted on this forum. EBAY has serious security issues and terrible support.
PLEASE post an attorney's email. let's file a class action suit.
I have recently started to sell some stuff on ebay basically because they seem to be the only game in town. The thing is they give new sellers no clue on most issues but except to ask for more money. They want to take commision on everything and take responsiblity for nothing. They trade on the reputation of sellers and buyers which they don't own have control over or take any resposniblity for. As soon as I finish out the few sells I have bending good by ebay. Basically half the sellers lose money you get what a couple of bucks pay half that in commision posting fews. Lets say your item only gos for $1.99 like most do. You pay them .70 in listings fews more if add photos and extras, then 5 percent plus 3 for paypal ontop of that. Then you have to quible sometimes with they buyer over a couple bucks shipping and handling for an item they got cheap.
Somebody needs to get another yard sale only site going like ebay was in the beginning ! Ebay worked fine in the beginning , now it is a bloated advertising engine .
Man last year eBay banned me for like 2 weeks, they said I was involved in Shill Bidding, I got an email that said "YOU AND ASSOCIATED ACOUNT ******* HAVE BEEN SUSPENDED FOR SHILL BIDDING - Well here is the HONEST TO HEAVENS truth, I was NOT associated with the other user, we did not know each other - Yet eBay banned me till I could appeal, I called them, I cried, I begged yet they did not want to hear of it, then when my appeal came around I had to take a Shill bidding tutorial to get reinstated, yet I was warned if I shill bid again, next time I am BANNED for life ! - I am sweating bullets ! If I got falsley accused one time, and wrongly it could happen again ! eBay would not give me the benefit of the doubt. I pay $10,000 a year in eBay fee's and that did not mean a thing. What pisses me off is yes shill bidders are real, but eBay software that catches shill bidders is NOT FOOLPROOF ! Cause I was not guilty, and the LORD is my witness ! So use "buy it now" cause if a bidder likes your stuff and bids 5 times on your stuff, some ebayer will spot that and turn in a shil bidder report and you will get banned !
I love Ebay for what they are doing for the general public. I can't believe there are people earning a living through Ebay making 1,000s of dollars. I wish I can do that, But... There is alway that word But. It's all great that Ebay has become a home office for alot of people but lately they are getting to be very greedy. I am a regular Ebayer and list items for sale every now and then hoping to get a home biz started. I have been noticing that lately that their fees are not what they use to be. For listing about 5 items, I use to pay less than 5 dollar for all their fees but now its up by 6 to 8 dollars. The profit I was hoping to make is going to Ebay. Plus, Ebay recommends Paypal for payment processes, because Paypal is owned and run by Ebay. Go figure. Well, Paypal fee is not great either. Paypal fee is increased too. Now, where is your profit in all this? It's in the hands of Ebay and Paypal. In the end, I am basically making about 5 to 10 cents for every 6 listings on Ebay. That sucks doesn't it. So, I was in search of some simple ideas and do's and don'ts on Ebay. So, I can help my Ebay Home Biz Going and came across this site. May be this will help anyone who is looking for any kind of help on EBay. It sure help me in getting my home biz started. I am actually making more money. Here is the link http://e-b-a-y.thehostcity.com
Please search through site. You will find so much ideas and solution. Good luck.
Awhile back, I bought a CD that turned out to be a home-made burned copy. I complained to the seller, who just got nasty. Feebay ignored my complaints. I found out later that the recording was in the public domain. So I started selling it myself, stating quite clearly in my auction that it was a CD-R (the original seller neglected this detail in HIS listing--and he's still selling). Of course, they pulled MY listing (their robots found CD-R in no time, even though their own policies state that CD-R media is okay if it's not burnt copyrighted material--duh). I wrote to explain the situation, and even cited the various other sellers selling the exact same item. I kept getting automated emails back that didn't address my particular situation, so I'd write again and the same automated email would come back. So I listed again. They pulled it again. Again I told them these were public domain recordings, others were still selling it, yadda yadda yadda. Eventually, they suspended me altogether. They told me that I could be reinstated if I put a credit card on file! I guess unauthorized copies (which these weren't, but that's what they suspended me for) are okay to sell as long as ebay has your credit card on file? A few months later, I re-registered with a credit card and a new User ID. No problem. Got back on, started buying/selling again. Great security system. 600 or so positive feedbacks and 2 years later, they JUST discovered that my account was associated with the old suspended account. Tried to call customer service, but all they want to know is how you got their phone number! They won't address anything on the phone (I am not sure what the point of the phone line is--the person on the other end just keeps saying, "we don't address that on the phone" over and over). I have written again asking for justification for my suspension, but they simply don't respond. I noticed, too, that recently there are a LOT of "no longer a registered users" popping up, so I suppose they may be cleaning house, but they seem a little overzealous. In my case, I WAS pulling in quite a bit of income for ebay, but they still suspended me, so I don't agree that they only care about the money, but they still SUCK!
I'm in TOTAL agreement with you as you can check out my blog at http://consumershockjock.blogspot.com as I'm a former CONSUMER investigative reporter for Post Newsweek TV! I am not the average Consumer Joe that Ebay normally deals with and I will make their lives miserable!
Ebay sucks (Greeeeeedy aholes that should be put out of business for all of the thevier they do to there customers. They dont even have a phone number they will give a customer, yet they seem to feel fine about giving your number to all of your buyers/sellers. Great customer service. eBay is the guy that works out of his car doing odd jobs with no insurance, or care in the world ... and you get in touch with him with theres a problem.. down with ebay/paypal ... i hope google creates and crushes ebay like they plain on doing to paypal next year.
Well, here is my horror story.
We opened up on Ebay, started of with a bang and over a month ago, when I was about to re-list an item I got a message saying that my account was prevented from listing items until "an investigation "could be conducted.
Well, I waited a week, no answer to emails, phone calls, etc and I got an email asking for bills of purchase copy of my drivers; licence, elec bills, etc.
I complied about a month ago and still cannot trade or even find out why I was stopped or if I will be able to do so in the future. Franz Kafka?
My E-mail for class action is classactionebay@aol.com
Every E-bayer,has been hit by this scam,E-Bay owes 100's of millions
E-Mail with a dam good Attorney!!! This will send a message loud and clear!
I am starting a Class action against E-Bay,anyone know a great attorney.
I mean millions of dollars maybe 100's of Millions? I have figured it out,it's worthy.
Bill........... Having a kid in service and doing time overseas..i think it`s great how one american can intentionally F another american i thought all the bad guys were overseas who would F a fellow american ??????
Sorry for getting back on...BUT ebay just informed me new ebay policy members are limited to 10 messages a day buyers and sellers .....10 think about it... it takes me at least 4or5 questions about just 1 item...this sure is going to help sellers peddel thier junk on ebay!!!! i found out the hard why...had to pay for shipping back 5 items that were junk!! NEW..?..not sure exactly what they ment but this have been going on for several weeks to me 10 10 10 10 hahahahah i thought 10 ment the best!!
I was looking for a tool box and after a couple months i found one i liked. but i royally screwed up and wired the money. the guy had a good reputation or so i thought he did. not until i never recieved my item did i realize i got fucked out of thousands of dollars. fuck ebay i hope the people that fuck others rot in hell. motherfuckers. and fuck ebay for no customer service they can suck my big white dick
Yes ebay sucks, ebay f is f ~ucking every one left and right, ebay would suspend honest people and rewards crooks, all they do is collect fee, which is outreageous, they force people to use apyapl which again is ebay company, and payapl would steel your money months after the transaction is completed, it would hold the money as disputed for months and years, neither the buyer or seller has this money now, clearly ebay is a big thieve company
You gotta luv this. I am an Ebay veteran, who seels on Ebay with an account I opened for my comany. Ebay was a great source for additional revenue and also to sell item we take as trade-ins.
My son wnated to star a small ebay businees to earn extra money for college. He has a service where he cleans out attics and basements. Oftem times he runs accros items that his customers are disposing of, that are items that sell well on Ebay. I set him up with an ebay/paypal account and he was off and running. over time he, like most of us ebayers, began to receive spoof emails. i showed him how to forward them to ebays security dept. On day, he called be over because he could not get in to his ebay account. The account had been suspended and all of his auctions terminated. Ebays reason was that we had volated thereir policies. I knew we had not and responded to ebay that they need to show me the exact occurance that violated their polices. They did not, and to dtae, have not provided any specifics. I emailed them agian and explained thet we had recieved a number of spoof emails and possibly the account had been compromised. Ebay didn't care, and once they suspend you you can't open another account: This was their last response.
" Dear eBay Member,
Thank you for contacting us in regard to the suspension of your
account.
Your account was suspended under the "Abusing eBay" section of the eBay
User Agreement. This section states that eBay may suspend a user's
account if we think that the user is creating problems (legal or
otherwise) or acting inconsistently with the letter or spirit of our
policies.
In addition, your account was found to be in violation of our Spam
Policy. eBay defines spam as the distribution of unsolicited (without
prior permission) commercial email. Some examples of spam include:
- Sending unsolicited offers to buyers advertising the same or similar
products they have bid on in the past,
- Contacting a seller with an offer to purchase an item listed on eBay
directly from the seller without using the eBay auction process.
For more information about spam, please review the following help page:
http://pages.ebay.com/help/policies/rfe-spam-general.html
To have your account considered for reinstatement, please fax us both
of
the following:
- *Completed* Request for Reinstatement form (To be processed, the form
must the include User ID and email address of the suspended account
that
you're appealing, as well as a working phone number.)
- Copy of your driver's license or other government issued ID with your
name and address clearly visible
Also include *one* of the following:
- Copy of a recent credit card statement (copy of the actual credit
card
is not acceptable)
- Copy of a recent bank statement
- Copy of a recent utility bill
To print a copy of the Request for Reinstatement form, go to:"
Can you beleive what they want in order to re-instate an account. I replied to them that I would have to be crazy to send that kind of information to a company that has obvious serurity issue. That would be an open invitation to identity theft. Oh, well, my son opened an account with Ioffer.com and is doing well. I closed my enay account an moved to ioffer as well. Ebay has gotten too big, and only care about increasing prophits. They don't care who does business on their site as long as they can make money from it. Then they shut out the legitimate sellers. Do yourself a favor. close you ebays accoutns and go to Ioffer, or Ubid or any other auction site.
Hi: I've been having problems with E-bay also. Not that I should be. I purchasd an item, paid for it and never received it. So I opened an item not received dispute, but no one could help me, So I decided to close my account, but I could not with a dispute opened, so I closed that dispute and then cloesed my account.
Today I received an e-mail from E-bay saying my account is suppended to due Ebay saftey, and that I am a threat to the community. So I hate beeing bothered for s***t like this when I am the one ripped off hear. Count me in for whatever you need.
And please anyone reading this stay away for EBAY
Hi - I would LOVE to have the lawyer who is here contact me to file a lawsuit against ebay and paypal!!!! As a powerseller (now former) I have taken my business elsewhere. Let's review the issues I have had over the past couple of months with ebay:
1)Store items not being removed after they have been sold, so that another person comes along and tries to buy them. Of course they can't as they are already sold. They are pissed - three are threatening to sue me. 20+ emails went to ebay - none of which resolved the issue. Had a discussion with a manager. Still nothing happened. Three more items were "re-sold" and since customer service couldn't solve the problem, I did. After months of haggling back and forth I closed the store.
Result: Ebay lost revenue from me closing my store and they still owe me for the outstanding fees I paid for all of these double sale items.
2)Selling Manager - Subscribe to selling manager to mass move items from unsold to store inventory. Problem is, it sporadically works. It doesn't move the pictures if you try to move more than 5 items at a time. Again multiple emails sent to ebay. The crux of the response is that they are aware that there is a problem, and do not know when it can be fixed, and of course I have all of the emails. Note that they KNOW there is a problem, but don't make buyer's aware of it, and point to the policy that they are not responsible so they will not refund my money.
Result: Ebay lost the subscription fee to selling manager twice - I had one for ebay.com and ebay.ca.
3)Email from ebay telling us that they had set up a special account for comments regarding ebay.ca at sellereconomics. I spent a great deal of time writing a detailed response and sent it with a read receipt. It was DELETED WITH OUT BEING READ.
Result: I know ebay could care less about me as a customer, and I posted it in the bulletin board on ebay, along with the ISP info showing that the email was deleted, so that everyone could see exactly what they really think of our comments.
4)Paypal - had an issue with paypal where a buyer said they did not receive the item - provided proof through 17 faxes that an item had been shipped, and buyer was still refunded money. Sent documentation to post office box as suggested when I called. They then FROZE my account and the accounts of every relative that has the same last name as me and one client, even though they are not involved in this transaction at all. They do not respond to any of my emails so it cannot be cleared up. I am dealing with the police because the same buyer started sending threatening emails and listing my email address on pornographic sites. As well as giving this guy back his 650.00, they are refusing to refund my 36-and- change listing fee becasue the 45 days are up!!!!! They made the decision to refund the item AFTER 45 days so I could not possibly have requested it prior to 45 days!!!!
I am tired of fighting ebay and the incompetence of the responses that I receive. Any issue that arises cannot be solved over a period of months.
I eneded up loosing a 1000 bucks because of this idiotic paypal and ebay linking. Ebay sucks bigtime.
-Kiran
I also set up automatic payment for eBay fees with Paypal. The payment went through and all seemed well. 3 Weeks later eBay threaten to suspend my account, why I aked, because Paypal reveresed the payment. Paypal don't know why this happend neither do eBay. I do a one off payment via Paypal, all is well again. I ask Paypal and eBay will this happen again, oh no, don't worry. Next month, same thing.
I realize that eBay are not in fact giving me any notification of my monthly bill amount or details, they used to. The only contact I get from them is to advise me they are going to suspend my account because Paypal have reversed payment of the fees. I email eBay customer support and ask why do you not send me notifaction of my monthly invoice to either my eBay inbox or my registered email address. Now some five months later they are still saying that it is either my cookies, my ISP, they even copioed my email to Paypal saying they were resposible for sending out eBay monthly invoices. Of course I got a response from Paypal telling me not to be so stupid, eBay send out their own invoices.
In conclusion, five months down the line, eBay have blamed just about everyone for them not sending out email notification of my monthly invoices but have done zilch to actually start sending me monthly notification of my monthly invoice.
eBay really dfo suxk big time.
Just an idea.. almost all ebay sellers are fed up with ebay's abuses, and the abuses are going to continue because they are a monopoly and they know it. What needs to be done is this; organize all current ebay sellers and take the list to a big player like google and propose to open an alternative to ebay. It will be a profitable business for them almost overnight (they already have the name and internet traffic), sellers would have an alternative, and ebay no longer be a monopoly. The way I see it, ebay could be out of business in a month if something like this would happen.
I can't even use my PayPal account any more, I had a similar experience. They locked my account because it became "suspicious", but when I asked them what that meant they could only give me vauge reassurances that, "Something suspicious must have happened". I used to depend on that account for business, but when this happened, I swore off ever depending on a company that can lock out a customer and not provide a quick way to reinstate funds.
In other words, I was getting ready to migrate to PayPal as a business platform, then they arbitrarily put a hold on my funds, not only did that convince me that PayPal wasn't the place to put my money, it convinced me to never use PayPal again. The customer service representatives were rude and accusatory.
To top it all off, I get email "from PayPal" all the time, and i can't tell the difference between the phishing attempts and real email. Too bad for them, I have been a customer of either EBay or PayPal for five years and counting.
HOLY FUKIN_A had to say that the SOBS pulled all my bidding etc on the bow i lost!!! BUT the smart guys didnt realize i saved the pages HAHAHAHAHAHAHAH i guess i can`t file a complaint i have no proof on my ebay that i evan bid on it THATS WHY THAT GAL KEPT ME IN CHAT they were dumping my bidding history of the bow HAHAHAHAHAHAHAHAHHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA
NOW anyons wanting actuall proof of what goes on in ebay has it ! Use it in good health sorry this was so long but hey that the other point How much time did i waste??? spikelizards YOU GOT SCREWED ,,ARE YOU HAPPY WITH EBAY???????? EBAY wont LET ME CONTACT HIM hahahahhahahahaa
11:29:33 AM System Welcome davenay` ...
11:29:33 AM System Connecting to server. Please wait...
11:29:33 AM System Connected to Chat Server
11:29:33 AM System Initial Question/Comment: Bidding/Buying
11:33:44 AM System Mona R. has joined this session!
11:33:44 AM System Connected with Mona R.
11:33:50 AM Mona R. Hello and Welcome to eBay's Live Chat. My name is Mona. How may I help you today?
11:34:08 AM You i am realy really pizzed off
11:34:25 AM You sat here watching the last few mins of my bid
11:34:41 AM You 27.50 was bid 8 secs leaft...
11:35:13 AM You i put 30 in said 5 sec and clicked and got bidding has ended and guy won it for 27.50
11:35:44 AM You i wasnt sniped so dont go there.
11:36:18 AM You i have the bid page up emd time 5 secs. bid is in box for 30
11:36:50 AM You i clicked netx page says ended what the h is going on????
11:37:05 AM You i want an answere
11:39:11 AM You hello??????????????????????????
11:39:19 AM Mona R. Yes, I'm here.
11:39:28 AM You well
11:39:57 AM Mona R. So from what I can understand here, your listing was ended with a buyer winning it at 27.50, am I right?
11:40:13 AM You yes
11:40:18 AM Mona R. But actually the bid was suppose to be at 30?
11:40:29 AM You i was bidding on the item
11:40:57 AM Mona R. Oh, you were bidding on the item for 30.00 and then there was the winning bidder who bids for 27.50?
11:41:04 AM You YESSSSSSSSSSSSSS i placed it with 5 secs clicked and imediatly next window poped up and said ENDED
11:41:56 AM You i lost to a 27.50 bid!!!!!!!!!!!!!!!!!!!!!
11:42:05 AM You 27.60
11:42:25 AM You with 5 secs left wnat to see my screen?
11:42:49 AM You im sure thousands of people on the internet would love to see this!!!!!!!!!!!!!!!
11:43:06 AM Mona R. May I please have the item number?
11:43:37 AM You 110028649900
11:43:52 AM Mona R. Thank you for giving me that information, may I please put you on hold while I look into this?
11:44:03 AM You sure ...
11:45:03 AM You am going to send this to stae represenatives and the like and im sure some of the news media would be interested >> this ahs happend to me too many times!!! someone pulling a scam?
11:45:45 AM Mona R. I have checked the item, and from what I can see here, the bid that you placed was $26.60.
11:45:56 AM Mona R. that was the last bid that you placed for the item.
11:45:58 AM You i cant even message the seller and let him see what happened what with that??????????????
11:46:21 AM You DO YOU WANT TO SEE MY BID PAGE?????????????????????????????????????????????????????????????????
11:46:56 AM You last bid my *** its right here on my screen with 5 secs laft!
11:47:23 AM Mona R. I've checked the bid history of the item, and the last bid that you placed was only $26.60.
11:47:36 AM You F toooooooooooooooo
11:47:51 AM You do you wnat to see this page and then tell me that?????!!!!
11:48:29 AM Mona R. I have the page pulled up here.
11:48:47 AM You and what does my bid page say???????
11:49:07 AM You does it say end time 5 secs?
11:49:42 AM You and does it have 30 in the bid box?
11:50:12 AM You and does it say curreent bid 27.60 ?
11:50:13 AM Mona R. The bidding has ended before you placed your $30 bid.
11:50:27 AM You welll it right here and i am looking at it .
11:50:51 AM You how did it end with 5 sec left????????????
11:51:36 AM You so your saying it took me more than 5 seconds to cvlick a button?
11:52:03 AM You i dont think your looking at the right screen
11:52:23 AM Mona R. I'm looking at the bid history of the item.
11:52:39 AM You LOOK AT MY SCREEN!!!!!!!!!!
11:52:40 AM Mona R. and it says right here that the last bid that you have was $26.60.
11:52:58 AM You max bid 30 time ending 5 secs
11:53:17 AM You are you calling me a liar?
11:54:32 AM You are you in on the wahts seems to be scam? i had palced 30 in the box with 5 secs showing and i clicked and said i lost to 27.60
11:55:21 AM You i am going to put this every place i can on the internet
11:55:33 AM Mona R. I apologize for the inconvenience that this has caused you.
11:55:46 AM You I HAVE THE PAGES OF MY BIDS RIGH HERE!!!!!!!!!!!!!
11:55:56 AM You i dont want an apologe
11:56:17 AM Mona R. The system might not be able to take your bid since it only have 5 sec on the listing.
11:56:42 AM You IT SAID % SECONDS ..
11:57:07 AM You ow your telling me YOUR system might not be able to handle it ???
11:57:20 AM You then why the H is there a clock running ?
11:57:23 AM Mona R. I understand the frustration that your feeling right now.
11:57:40 AM You oh yea im upset you can tell by the typing!
11:57:59 AM You frustrated ..well see how frustrated ebay feels !!!!!!!!!!!!!!!!
11:58:06 AM Mona R. I would suggest that you report this to our trust and safety for them to check the error that happened on this listing.
11:58:21 AM Mona R. I will give you the link on where you can contact them.
11:58:25 AM Mona R. Would this be fine with you?
11:59:00 AM You contact who? the tv station newspaper stae representitives? i dont need them contacts
11:59:42 AM You THIS LISTING ??? i lose stuff all the time because of this hell ive lost to 20+ seconds!!
11:59:49 AM Mona R. to be able to help you out with this, I suggest that you contact our Trust and Safety team for them to check what happened on this situation.
12:00:18 PM You hahahahahahahaha they dont reply tehy send you some crap form letter!!!!
12:01:55 PM You i want this resolved now!
12:02:00 PM Mona R. Please consider giving them the email so that this will be resolved since you said that this had happened to you before.
12:02:18 PM You what email?
12:03:14 PM You Also why cant i contact the seller to tell him i bid 30 ????
12:03:25 PM Mona R. The email that you will send our Trust and Safety team, please give them your email so that they can fix the problem.
12:03:25 PM You WHAT EMAIL????????????????????????????????????????????????
12:03:46 PM Mona R. Have you tried to click the "ask A seller question" button found on the item page?
12:04:04 PM You ive complained about this before to live chat and to the palce your trying to dump me on !!!
12:05:10 PM You YUP ask seller a Q ans sercuity window comes up typed in code but wont go because i have no dealing with seller THE SELLER GOT SCREWED AND I WANT HIM TO KNOW ABOUT IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
12:06:38 PM You welll how do i get this resolved this time??????????????
12:07:07 PM Mona R. You may want to try to click the feedback score of the seller then the "Contact the member" tab that you will see there.
12:07:48 PM You spikelizards.... i would have gone to $45 i guess your the one that lost!!!
12:08:09 PM You I can NOT contact him i have tried that also!!!
12:09:07 PM You i put that remark in because i am sick and tired of all the dumb excues from ebay and never getting any resolve so hopepully he`ll read it on the net!!!
12:10:07 PM You so thats it for your help has hasn`t done anything to help? or do you have somewhere to tell me to go ????
12:10:58 PM Mona R. I would really suggest that you report this issue to trust and safety because they have all the tools to help you further with this.
12:10:59 PM You i bid 30 5 secs left and i lost to 27.60 HOW??????????????????????????????????????????????????????????????????????????????????????????????
12:11:20 PM You its the ebay clock saying 5 secs left not mine
12:12:06 PM You trust and saftey hasn`t done crap to ever help me with anything so far!!! and like i said i complined about this before!!!! soooo.....?
12:13:18 PM Mona R. I really apologize but they will be the ones who will be bale to help you with this further.
12:13:41 PM You THEY HAVENT HELPED WITH ANYTHING YET!!!!!!!!!!!!!!!!!!!!!!!!!!!
12:14:49 PM You so thats it i go to someplace thats never helped me?
12:15:17 PM Mona R. That is why I am suggesting to you that you try to contact them this time, they may be able to help you out with this this time.
12:15:42 PM You and i am supposed to live with the fact that the ebay system couldn`t hanndle my bid???
12:16:27 PM You i wounder how many many many dollars selles ahve lost because your system couldn`t handle it??????????????????????????????????????
12:16:47 PM You Why are you still in bussiness then?
12:17:00 PM You viding the servives you advertise!!!!!!
12:17:39 PM You if your system says there are so many seconds left they why didnt my bid go through?? answere me that
12:18:27 PM You like i said before ive lost to 20+ secs left
12:19:05 PM You aint this supposed to be fun??????
12:20:52 PM You why are you quiet i sit here and sit here waiting for you to get this fixed ..you work for ebay you contact the security place
12:21:41 PM You POEPL READING THIS CHECK OUT THE TIME LINE ON THE LEFT
12:22:27 PM You Thats your answere and your an ebay specialest...contact the same people that hev never helped in the past??????????????????/
12:23:27 PM You anothe chat on live help and no help GREAT PLACE EBAY
12:23:41 PM You so should i say bye firasst or are you going to?
12:24:10 PM You dayem i need typing class!
12:25:12 PM You GEEEE your not even going to say bye ...... very very polite this way you can say that I ended the chat NOT you ..i get it now!!! ok you have a nice day!
11:29:33 AM System Welcome davenay` ...
11:29:33 AM System Connecting to server. Please wait...
11:29:33 AM System Connected to Chat Server
11:29:33 AM System Initial Question/Comment: Bidding/Buying
11:33:44 AM System Mona R. has joined this session!
11:33:44 AM System Connected with Mona R.
11:33:50 AM Mona R. Hello and Welcome to eBay's Live Chat. My name is Mona. How may I help you today?
11:34:08 AM You i am realy really pizzed off
11:34:25 AM You sat here watching the last few mins of my bid
11:34:41 AM You 27.50 was bid 8 secs leaft...
11:35:13 AM You i put 30 in said 5 sec and clicked and got bidding has ended and guy won it for 27.50
11:35:44 AM You i wasnt sniped so dont go there.
11:36:18 AM You i have the bid page up emd time 5 secs. bid is in box for 30
11:36:50 AM You i clicked netx page says ended what the h is going on????
11:37:05 AM You i want an answere
11:39:11 AM You hello??????????????????????????
11:39:19 AM Mona R. Yes, I'm here.
11:39:28 AM You well
11:39:57 AM Mona R. So from what I can understand here, your listing was ended with a buyer winning it at 27.50, am I right?
11:40:13 AM You yes
11:40:18 AM Mona R. But actually the bid was suppose to be at 30?
11:40:29 AM You i was bidding on the item
11:40:57 AM Mona R. Oh, you were bidding on the item for 30.00 and then there was the winning bidder who bids for 27.50?
11:41:04 AM You YESSSSSSSSSSSSSS i placed it with 5 secs clicked and imediatly next window poped up and said ENDED
11:41:56 AM You i lost to a 27.50 bid!!!!!!!!!!!!!!!!!!!!!
11:42:05 AM You 27.60
11:42:25 AM You with 5 secs left wnat to see my screen?
11:42:49 AM You im sure thousands of people on the internet would love to see this!!!!!!!!!!!!!!!
11:43:06 AM Mona R. May I please have the item number?
11:43:37 AM You 110028649900
11:43:52 AM Mona R. Thank you for giving me that information, may I please put you on hold while I look into this?
11:44:03 AM You sure ...
11:45:03 AM You am going to send this to stae represenatives and the like and im sure some of the news media would be interested >> this ahs happend to me too many times!!! someone pulling a scam?
11:45:45 AM Mona R. I have checked the item, and from what I can see here, the bid that you placed was $26.60.
11:45:56 AM Mona R. that was the last bid that you placed for the item.
11:45:58 AM You i cant even message the seller and let him see what happened what with that??????????????
11:46:21 AM You DO YOU WANT TO SEE MY BID PAGE?????????????????????????????????????????????????????????????????
11:46:56 AM You last bid my *** its right here on my screen with 5 secs laft!
11:47:23 AM Mona R. I've checked the bid history of the item, and the last bid that you placed was only $26.60.
11:47:36 AM You F toooooooooooooooo
11:47:51 AM You do you wnat to see this page and then tell me that?????!!!!
11:48:29 AM Mona R. I have the page pulled up here.
11:48:47 AM You and what does my bid page say???????
11:49:07 AM You does it say end time 5 secs?
11:49:42 AM You and does it have 30 in the bid box?
11:50:12 AM You and does it say curreent bid 27.60 ?
11:50:13 AM Mona R. The bidding has ended before you placed your $30 bid.
11:50:27 AM You welll it right here and i am looking at it .
11:50:51 AM You how did it end with 5 sec left????????????
11:51:36 AM You so your saying it took me more than 5 seconds to cvlick a button?
11:52:03 AM You i dont think your looking at the right screen
11:52:23 AM Mona R. I'm looking at the bid history of the item.
11:52:39 AM You LOOK AT MY SCREEN!!!!!!!!!!
11:52:40 AM Mona R. and it says right here that the last bid that you have was $26.60.
11:52:58 AM You max bid 30 time ending 5 secs
11:53:17 AM You are you calling me a liar?
11:54:32 AM You are you in on the wahts seems to be scam? i had palced 30 in the box with 5 secs showing and i clicked and said i lost to 27.60
11:55:21 AM You i am going to put this every place i can on the internet
11:55:33 AM Mona R. I apologize for the inconvenience that this has caused you.
11:55:46 AM You I HAVE THE PAGES OF MY BIDS RIGH HERE!!!!!!!!!!!!!
11:55:56 AM You i dont want an apologe
11:56:17 AM Mona R. The system might not be able to take your bid since it only have 5 sec on the listing.
11:56:42 AM You IT SAID % SECONDS ..
11:57:07 AM You ow your telling me YOUR system might not be able to handle it ???
11:57:20 AM You then why the H is there a clock running ?
11:57:23 AM Mona R. I understand the frustration that your feeling right now.
11:57:40 AM You oh yea im upset you can tell by the typing!
11:57:59 AM You frustrated ..well see how frustrated ebay feels !!!!!!!!!!!!!!!!
11:58:06 AM Mona R. I would suggest that you report this to our trust and safety for them to check the error that happened on this listing.
11:58:21 AM Mona R. I will give you the link on where you can contact them.
11:58:25 AM Mona R. Would this be fine with you?
11:59:00 AM You contact who? the tv station newspaper stae representitives? i dont need them contacts
11:59:42 AM You THIS LISTING ??? i lose stuff all the time because of this hell ive lost to 20+ seconds!!
11:59:49 AM Mona R. to be able to help you out with this, I suggest that you contact our Trust and Safety team for them to check what happened on this situation.
12:00:18 PM You hahahahahahahaha they dont reply tehy send you some crap form letter!!!!
12:01:55 PM You i want this resolved now!
12:02:00 PM Mona R. Please consider giving them the email so that this will be resolved since you said that this had happened to you before.
12:02:18 PM You what email?
12:03:14 PM You Also why cant i contact the seller to tell him i bid 30 ????
12:03:25 PM Mona R. The email that you will send our Trust and Safety team, please give them your email so that they can fix the problem.
12:03:25 PM You WHAT EMAIL????????????????????????????????????????????????
12:03:46 PM Mona R. Have you tried to click the "ask A seller question" button found on the item page?
12:04:04 PM You ive complained about this before to live chat and to the palce your trying to dump me on !!!
12:05:10 PM You YUP ask seller a Q ans sercuity window comes up typed in code but wont go because i have no dealing with seller THE SELLER GOT SCREWED AND I WANT HIM TO KNOW ABOUT IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
12:06:38 PM You welll how do i get this resolved this time??????????????
12:07:07 PM Mona R. You may want to try to click the feedback score of the seller then the "Contact the member" tab that you will see there.
12:07:48 PM You spikelizards.... i would have gone to $45 i guess your the one that lost!!!
12:08:09 PM You I can NOT contact him i have tried that also!!!
12:09:07 PM You i put that remark in because i am sick and tired of all the dumb excues from ebay and never getting any resolve so hopepully he`ll read it on the net!!!
12:10:07 PM You so thats it for your help has hasn`t done anything to help? or do you have somewhere to tell me to go ????
12:10:58 PM Mona R. I would really suggest that you report this issue to trust and safety because they have all the tools to help you further with this.
12:10:59 PM You i bid 30 5 secs left and i lost to 27.60 HOW??????????????????????????????????????????????????????????????????????????????????????????????
12:11:20 PM You its the ebay clock saying 5 secs left not mine
12:12:06 PM You trust and saftey hasn`t done crap to ever help me with anything so far!!! and like i said i complined about this before!!!! soooo.....?
12:13:18 PM Mona R. I really apologize but they will be the ones who will be bale to help you with this further.
12:13:41 PM You THEY HAVENT HELPED WITH ANYTHING YET!!!!!!!!!!!!!!!!!!!!!!!!!!!
12:14:49 PM You so thats it i go to someplace thats never helped me?
12:15:17 PM Mona R. That is why I am suggesting to you that you try to contact them this time, they may be able to help you out with this this time.
12:15:42 PM You and i am supposed to live with the fact that the ebay system couldn`t hanndle my bid???
12:16:27 PM You i wounder how many many many dollars selles ahve lost because your system couldn`t handle it??????????????????????????????????????
12:16:47 PM You Why are you still in bussiness then?
12:17:00 PM You viding the servives you advertise!!!!!!
12:17:39 PM You if your system says there are so many seconds left they why didnt my bid go through?? answere me that
12:18:27 PM You like i said before ive lost to 20+ secs left
12:19:05 PM You aint this supposed to be fun??????
12:20:52 PM You why are you quiet i sit here and sit here waiting for you to get this fixed ..you work for ebay you contact the security place
12:21:41 PM You POEPL READING THIS CHECK OUT THE TIME LINE ON THE LEFT
12:22:27 PM You Thats your answere and your an ebay specialest...contact the same people that hev never helped in the past??????????????????/
12:23:27 PM You anothe chat on live help and no help GREAT PLACE EBAY
12:23:41 PM You so should i say bye firasst or are you going to?
12:24:10 PM You dayem i need typing class!
12:25:12 PM You GEEEE your not even going to say bye ...... very very polite this way you can say that I ended the chat NOT you ..i get it now!!! ok you have a nice day!
11:29:33 AMSystemWelcome davenay` ...
11:29:33 AMSystemConnecting to server. Please wait...
11:29:33 AMSystemConnected to Chat Server
11:29:33 AMSystemInitial Question/Comment: Bidding/Buying
11:33:44 AMSystemMona R. has joined this session!
11:33:44 AMSystemConnected with Mona R.
11:33:50 AMMona R.Hello and Welcome to eBay's Live Chat. My name is Mona. How may I help you today?
11:34:08 AMYoui am realy really pizzed off
11:34:25 AMYousat here watching the last few mins of my bid
11:34:41 AMYou27.50 was bid 8 secs leaft...
11:35:13 AMYoui put 30 in said 5 sec and clicked and got bidding has ended and guy won it for 27.50
11:35:44 AMYoui wasnt sniped so dont go there.
11:36:18 AMYoui have the bid page up emd time 5 secs. bid is in box for 30
11:36:50 AMYoui clicked netx page says ended what the h is going on????
11:37:05 AMYoui want an answere
11:39:11 AMYouhello??????????????????????????
11:39:19 AMMona R.Yes, I'm here.
11:39:28 AMYouwell
11:39:57 AMMona R.So from what I can understand here, your listing was ended with a buyer winning it at 27.50, am I right?
11:40:13 AMYouyes
11:40:18 AMMona R.But actually the bid was suppose to be at 30?
11:40:29 AMYoui was bidding on the item
11:40:57 AMMona R.Oh, you were bidding on the item for 30.00 and then there was the winning bidder who bids for 27.50?
11:41:04 AMYouYESSSSSSSSSSSSSS i placed it with 5 secs clicked and imediatly next window poped up and said ENDED
11:41:56 AMYoui lost to a 27.50 bid!!!!!!!!!!!!!!!!!!!!!
11:42:05 AMYou27.60
11:42:25 AMYouwith 5 secs left wnat to see my screen?
11:42:49 AMYouim sure thousands of people on the internet would love to see this!!!!!!!!!!!!!!!
11:43:06 AMMona R.May I please have the item number?
11:43:37 AMYou110028649900
11:43:52 AMMona R.Thank you for giving me that information, may I please put you on hold while I look into this?
11:44:03 AMYousure ...
11:45:03 AMYouam going to send this to stae represenatives and the like and im sure some of the news media would be interested >> this ahs happend to me too many times!!! someone pulling a scam?
11:45:45 AMMona R.I have checked the item, and from what I can see here, the bid that you placed was $26.60.
11:45:56 AMMona R.that was the last bid that you placed for the item.
11:45:58 AMYoui cant even message the seller and let him see what happened what with that??????????????
11:46:21 AMYouDO YOU WANT TO SEE MY BID PAGE?????????????????????????????????????????????????????????????????
11:46:56 AMYoulast bid my *** its right here on my screen with 5 secs laft!
11:47:23 AMMona R.I've checked the bid history of the item, and the last bid that you placed was only $26.60.
11:47:36 AMYouF toooooooooooooooo
11:47:51 AMYoudo you wnat to see this page and then tell me that?????!!!!
11:48:29 AMMona R.I have the page pulled up here.
11:48:47 AMYouand what does my bid page say???????
11:49:07 AMYoudoes it say end time 5 secs?
11:49:42 AMYouand does it have 30 in the bid box?
11:50:12 AMYouand does it say curreent bid 27.60 ?
11:50:13 AMMona R.The bidding has ended before you placed your $30 bid.
11:50:27 AMYouwelll it right here and i am looking at it .
11:50:51 AMYouhow did it end with 5 sec left????????????
11:51:36 AMYouso your saying it took me more than 5 seconds to cvlick a button?
11:52:03 AMYoui dont think your looking at the right screen
11:52:23 AMMona R.I'm looking at the bid history of the item.
11:52:39 AMYouLOOK AT MY SCREEN!!!!!!!!!!
11:52:40 AMMona R.and it says right here that the last bid that you have was $26.60.
11:52:58 AMYoumax bid 30 time ending 5 secs
11:53:17 AMYouare you calling me a liar?
11:54:32 AMYouare you in on the wahts seems to be scam? i had palced 30 in the box with 5 secs showing and i clicked and said i lost to 27.60
11:55:21 AMYoui am going to put this every place i can on the internet
11:55:33 AMMona R.I apologize for the inconvenience that this has caused you.
11:55:46 AMYouI HAVE THE PAGES OF MY BIDS RIGH HERE!!!!!!!!!!!!!
11:55:56 AMYoui dont want an apologe
11:56:17 AMMona R.The system might not be able to take your bid since it only have 5 sec on the listing.
11:56:42 AMYouIT SAID % SECONDS ..
11:57:07 AMYouow your telling me YOUR system might not be able to handle it ???
11:57:20 AMYouthen why the H is there a clock running ?
11:57:23 AMMona R.I understand the frustration that your feeling right now.
11:57:40 AMYouoh yea im upset you can tell by the typing!
11:57:59 AMYoufrustrated ..well see how frustrated ebay feels !!!!!!!!!!!!!!!!
11:58:06 AMMona R.I would suggest that you report this to our trust and safety for them to check the error that happened on this listing.
11:58:21 AMMona R.I will give you the link on where you can contact them.
11:58:25 AMMona R.Would this be fine with you?
11:59:00 AMYoucontact who? the tv station newspaper stae representitives? i dont need them contacts
11:59:42 AMYouTHIS LISTING ??? i lose stuff all the time because of this hell ive lost to 20+ seconds!!
11:59:49 AMMona R.to be able to help you out with this, I suggest that you contact our Trust and Safety team for them to check what happened on this situation.
12:00:18 PMYouhahahahahahahaha they dont reply tehy send you some crap form letter!!!!
12:01:55 PMYoui want this resolved now!
12:02:00 PMMona R.Please consider giving them the email so that this will be resolved since you said that this had happened to you before.
12:02:18 PMYouwhat email?
12:03:14 PMYouAlso why cant i contact the seller to tell him i bid 30 ????
12:03:25 PMMona R.The email that you will send our Trust and Safety team, please give them your email so that they can fix the problem.
12:03:25 PMYouWHAT EMAIL????????????????????????????????????????????????
12:03:46 PMMona R.Have you tried to click the "ask A seller question" button found on the item page?
12:04:04 PMYouive complained about this before to live chat and to the palce your trying to dump me on !!!
12:05:10 PMYouYUP ask seller a Q ans sercuity window comes up typed in code but wont go because i have no dealing with seller THE SELLER GOT SCREWED AND I WANT HIM TO KNOW ABOUT IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
12:06:38 PMYouwelll how do i get this resolved this time??????????????
12:07:07 PMMona R.You may want to try to click the feedback score of the seller then the "Contact the member" tab that you will see there.
12:07:48 PMYouspikelizards.... i would have gone to $45 i guess your the one that lost!!!
12:08:09 PMYouI can NOT contact him i have tried that also!!!
12:09:07 PMYoui put that remark in because i am sick and tired of all the dumb excues from ebay and never getting any resolve so hopepully he`ll read it on the net!!!
12:10:07 PMYouso thats it for your help has hasn`t done anything to help? or do you have somewhere to tell me to go ????
12:10:58 PMMona R.I would really suggest that you report this issue to trust and safety because they have all the tools to help you further with this.
12:10:59 PMYoui bid 30 5 secs left and i lost to 27.60 HOW??????????????????????????????????????????????????????????????????????????????????????????????
12:11:20 PMYouits the ebay clock saying 5 secs left not mine
12:12:06 PMYoutrust and saftey hasn`t done crap to ever help me with anything so far!!! and like i said i complined about this before!!!! soooo.....?
12:13:18 PMMona R.I really apologize but they will be the ones who will be bale to help you with this further.
12:13:41 PMYouTHEY HAVENT HELPED WITH ANYTHING YET!!!!!!!!!!!!!!!!!!!!!!!!!!!
12:14:49 PMYouso thats it i go to someplace thats never helped me?
12:15:17 PMMona R.That is why I am suggesting to you that you try to contact them this time, they may be able to help you out with this this time.
12:15:42 PMYouand i am supposed to live with the fact that the ebay system couldn`t hanndle my bid???
12:16:27 PMYoui wounder how many many many dollars selles ahve lost because your system couldn`t handle it??????????????????????????????????????
12:16:47 PMYouWhy are you still in bussiness then?
12:17:00 PMYouviding the servives you advertise!!!!!!
12:17:39 PMYouif your system says there are so many seconds left they why didnt my bid go through?? answere me that
12:18:27 PMYoulike i said before ive lost to 20+ secs left
12:19:05 PMYouaint this supposed to be fun??????
12:20:52 PMYouwhy are you quiet i sit here and sit here waiting for you to get this fixed ..you work for ebay you contact the security place
12:21:41 PMYouPOEPL READING THIS CHECK OUT THE TIME LINE ON THE LEFT
12:22:27 PMYouThats your answere and your an ebay specialest...contact the same people that hev never helped in the past??????????????????/
12:23:27 PMYouanothe chat on live help and no help GREAT PLACE EBAY
12:23:41 PMYouso should i say bye firasst or are you going to?
12:24:10 PMYoudayem i need typing class!
12:25:12 PMYouGEEEE your not even going to say bye ...... very very polite this way you can say that I ended the chat NOT you ..i get it now!!! ok you have a nice day!
i saved my bid page and the you lost page with the 5 seconds left WHO WANTS TO SEE THEM??????????????????????????
Seth....foodstamps what in the hell are food stamps?????????? OH hell yes its those things illegal aliens get so now there are not enough for americans who have worked here and are trying to raise a family CANT get !!!!!!!!!!!!!! I have big problems on ebay myself but the only good thinng i cant think of is.. refering to what i just said ....a lot of kids whose own gov`t wont help them ...would probably go hungry.... BUT you can kindof pick out these kind of sellers buy what thier selling and thier attitude when you talk to them but as far as ebay it can go ********* *** ****** had to bleep that one out folks!
ok 3rd time at this .....i was curious as to how ebay has survived. Think about our national security you can`t get on a plane with a bottle of water??? am i missing something here ????????? there was the thing with the anthrax......and yet millions of packages are sent to and from anywhere and everywhere through the ebay sytem. who inspects all of them? My son spent 2 yeras in that mess over seas for our security so this shipping stuff doesn`t make sense to me .We are on constant terrorist alert aren`t we??????????????? Shouldn`t ebay been one of the first things shut down? anyone have any answeres?
EBAY Really does suck...
Get this one. Ebay suspended my account for threatening someone with bodily harm. They said they had evidence against me. They said I wrote, "i'll go to your house and make you pay..I'll kill you." Obviously that is a threat to bodily harm but as you may of guessed I didn't write that to anybody. My guess is a guy was pissed that I sent him a message exposing his fraudulant auction and forwarded an altered email to Ebay. This exposes Ebay as having a horrible investigation team. They should've compared my original ebay message with the forwarded email and noticed they weren't the same, that the email was altered. Of course as many of you have noticed their Customer Support is horrible. No way to get through on the phone, everyone on the on-line chat says they don't have the tools to help me and after 10 - 15 emails Ebay helped in no way to get my account reinstated. How would you feel if you were accused of threatening to kill someone and you never did it. Ebay has some major flaws. I will rejoice when someone invents a much better, more customer friendly internet auction company because then I hope Ebay goes bankrupt and all it's owners have to live off food-stamps. Ebay you SUCK!!!!
I stopped using eBay 3 years ago when they "cancelled" an auction that had been completed to the satisfaction of both parties 30 days prior to their cancellation. How do you cancel an auction that ended a month earlier; where the payment was given; the merchandise received; and positive feedback left by both parties??? I contacted eBay Customer Service and got an inane runaround through multiple emails. Only in my case it got more bizarre with each exchange - to the point where in eBay's view I had somehow become the seller, when I was, in fact, the buyer. In fact, I had NEVER sold or even attempted to sell anything on eBay. I was strictly a buyer. In utter disbelief and disgust I finally told them to close my account - telling them that perhaps that was one task they could perform properly. Of course, that elicited another series of emails along the lines of we're sorry to see you go, blah blah and asking confirmation, which I gave repeatedly. As I say, that was 3 years ago. Guess what? I decided to see just how incompetent they can be. I successfully logged into that same long abandoned account the other day. They never closed it. It's just the way I left it, with 100 percent positive feedback. It shall remain unused because after 3 years I still hate them.
HERES ONE FOR DISSATIFIED BUYERS ...SEND A MEGGAGE TO THE SELLER THEN CLICK BACK A PAGE ..CLICK AT THE VERY END OF THE MESSAGE HIT SEND THNE GOT BACK A PAGE ..YOUU GET THE HANGOF IT AND THE SELLER WILL BE FOR SURE TO GET YOUR MESSAGE i learned this because some pik seller siad i dint try to contact them..takes time and it is NOT considered spmaming or the like .I did this with permissiong of ebay chat help. Hell send a few hundered os so messages and the buyer gives up...seems they end up with too many email to conduct thier scamming bussiness . "Try it you`ll like it " as the saying goes
I WILL BE FULLY AGREEABLE TO HAVE YOU RETRACT YOUR BID AS I GAVE YOU ALL THE INFORMATION I HAVE AND THE HAHAHA'S DON'T DO IT.PLEASE RETRACT YOUR BID AND DO NOT EMAIL ME AGAIN. This came from peepostatic ..hhhmmmm i wonder if the item i "just not quit up to par" Not sure why a reply like this ...the person can not see if the item has splits or cracks in it ????????? Maybe instead of bitching like i have and gotten nowhere post whats ebay sellers do. !st ill ask the owner if its ok to put up exactly whats happened to me with actual copy/paste and i would not want to misplace any words you know like the huy that got an item from a neighbor then in another message he bought it at a sale and knows nothing about these things BUT yet stated that it was in good conditon.HOW THE HELL WOULD HE KNOW THEN IF ITS IN ANY KINDOF CONDITION???????????????????
Question. i am cumputer Un-friendly they dont like me ! WHY hasn`t anyone put up a page to list the thieves and liers that deal on junk oops E bay ????????????????????????? Place where anyone can have pictures out to show exactly what they bought that was in good or better conditon,,where i pesnonlay can put the shit i just got from several sellers rejuvenator ted692 oneclickdepotand more . Dam did i mention names again i appologize for that. A place where i can put all the useless help ebay gave me ! COME ON SOMEONE PLEASE get a place like this started!!!! Im curious as to how many have gotten hurt from items bought on ebay Not a blog thing a REAL palce with pictuers etc HEY by the wat if your on ebay and try to warn others of bad sellers they ban you !!!! Isn`t that nice? Sooo i`ll sit and wait for that place to become real
Why is it everytime i search to purchase something on the net i ALLWAYS end up at ebay???!! I just recieved a crossbow in GOOD condition HA HA HA the dam thing is dangerious because of several reasons!. it was from Rejuvenatoer OPPS sorry didnt mean to put his name here i appologize for that please dissreguard what i wrote! HELLL they say stuff like that in the courts don`t they? Helllll whats the point ? you are ALL wrong ebay is GREAT GOOD HONEST StanD BEHIND WHAT THEY SAY THEY WILL DO other wize they would not be in bussiness ! So i need help with a decission...Do i return the bow and let rejuvenator resell it and hope someone doesn`t get hurt or possibly killed with it ? THIS ITEM SHOULD BE IN THE TRASH SO NO ONE CAN SHOOT IT ! I am NOT ove exagerating !! Any suggestions as what to do with the bow ... NO im not shoving it up there...i allready got that idea from talking to ebay live chat!
I had someone bidding on my items over and over again...ebay stated I shill bidded though I had not idea who the heck this person was...they just liked my stuff I guess. Ebay booted me based on the premise that someone repeatedly bidded on my items. Ebay has no respect or remorse for sellers!!! (the ones who make ebay the real money...don't cut off the hand that feeds you) BUT, they will support the buyer till the ends of the earth. EBAY SUCKS! I am sorry I copied blueheaven's comment but the exact same thing happened to me....What the heck?? Is it our fault that somone likes what we sell??
i WERE SEELING A JCPENNEY GIFT CARD ON eBAY AND MET ALL THE REQUIRED BS AND NEAR THE END OF THE AUCTION THEY BOOTED MY ITEM OFF AND SENT ME A LETTER THAT SAID 4 REASONS EXIST TO CAUSE SUCH, MY ADD DID NOT MEET NOT ONE OF THOSE CRITARIA, SO NOW THE BIDDERS WONT TRUST IT IF I MANAGE TO GET IT BACK ON, IM OUT OF TIME ANERGY AND MONEY INVESTED IN PREPING AND PLACING THE AD, AND THEY HAVENT EVEN RESPONDED YET,ITS NO WONDER THEIR STOCK HAS PLUMETED OVER %30 THIS QUARTER,THEY HAVE A MONOPOLISTIC ATTITUDE THAT TREATS THEIR SELLERS LIKE CRAP,AND EVERY DIME THEY MAKE IS DUE TO A SELLER,! LETS START OUR OWN THE MARKETS RIPE!
Ebay and paypal are total scams - do not use them for anything. If someone says they are trustworthy - run away - they suck and I have lost more than $1000 in two weeks using them. I will never use them again and they know it - they have cancelled my username for no reason - kallenbox was the user name - do a search -
THEY SUCK - STAY AWAY FROM EBAY AND PAYPAL - FRAUD AND SCAMMERS!!!
I went on ebay and merely clicked on an item because I wanted to learn more about it. Before I knew it, they say I won the bid and that I didn't pay. The funny thing was not only didn't I decide to buy the item, I never received it anyway, so it was a pointless dispute. Stupid ebay sucks, because this wasn't the first time. I'm in college and I don't have time to deal with this stupid dispute every day. I'm sure they won't do anything about it anyway.
Wait til you see what eBay did to me..
http://digg.com/business_finance/eBay_doesn_t_care_about_account_breaches
Use Craiglist, Google Base, Froogle, Blujay, Ubid
eBay has shut down various accounts of mine claiming that the DVD's I sell are fake. I do not sell bootlegs or even anything that resembles a bootleg! After I asked the problem, they refused to tell me the reason they thought they were. They were removing my auctions for apparnetly no reason. I truely hate eGay.
Last month, Ebay announced an increase in store listing fees designed for the sole purpose of driving out small sellers. The fee hike amounts to much more than the 6% expounded by eBay.
In an earlier statement, officials were quoted as saying "they knew they would cause pain to their members" by this action.
eBay has also removed the feature that store items would no longer be carried in the eBay search engines, thus limiting exposure for the thousands of "Mom and Pop" stores, who helped build eBay into what it is today. Ironically, this began when the mega on-line auction site launched a campaign to promote store venues.
Thousands of eBay stores in the United States, England, Canada and Australia have closed, either in protest or they simply could not pay the outrageous fee hike. Compounding the issue is that eBay has opened its doors to China, offering the Chinese free and unlimited listings.
The majority of sellers worldwide use eBay for their entire income, often quitting lucrative jobs as it provided them an opportunity to become entrepreneurs. There are many physically disabled individuals to whom eBay was a way to work from home and a way for college students to earn money to go to school. Others built their eBay stores to supplement their retirement income.
This is not a group of garbage pickers, but skilled business people who started their eBay "careers" with what WAS a reputable company. The eBay seller community has organized all over the world in protest, and already the impact is being felt at eBay, with over 4 million less listings since the announcement.
Coincidentally, eBay Canada, in a bold and proactive move, is adjusting their fees to help their sellers make it more affordable to keep their stores open. The Australian Parliament has been made aware of the increases in eBay fees, and there is talk that a class action suit will be filed against eBay by the Australian sellers.
A very large group of eBay sellers have organized and are sending this letter to the media, government officials and to everyone who CAN make a difference!
Ebay and Paypal are the same company. Good point. But the problem is that ebay nearly forces people into using paypal exclusively. If you try to list an auction and say that you'll accept payments via Google's new Checkout service that is a direct threat to paypal. Guess what ebay says. "Listing Denied" Ebay has apparently "surveyed" their customers to find they prefer a "safe" payment method ...such as paypal! Gimme a break. I've had several disputed transactions I made through paypal and I never got my money back. So I never use it anymore. And paypal is not a bank. You're money is not FDIC insured. BEWARE. I smell class actoin lawsuits coming up.
i have just reported ebay to that website bonehead.
i recentley was suspended from ebay for reasons i do not know, but thats not my concern they recently have taken 101.77 from my credit card without invoicing me i looked at my ebay balance and it is -6.28 so why are they taking large amounts from my credit card?? what shall i do? i have phoned my card company and i have told them i am refusing to pay this amount as its not mine but eventually i probably will??
did you know that ebay is a member in good standing w/
the Better Business Bureau ? i'm guessing that most
people don't know this. i filed a complaint against them.
we'll see what happens. if enough people file complaints
they will lose their good standing. unfortunately most
people just rant and rave and blow off steam and forget
about it. EBAY COUNTS ON THIS.
if even 10% of the people who got screwed took 10 minutes
of their time and filed a detailed complaint things might
change. ranting about it won't change anything because
they're the only game in town. Buyers and seller alike,
we're all slaves on the