Entries tagged with “twitter” from Tools of Change for Publishing
Amazon's Physical vs. Digital Dissonance
In March of 2008, I wrote about the frustrating experience of trying to get this blog added to Kindle. Fourteen months later, apparently that "rather large ingestion queue" is still full, because the blog never showed up, and I never heard another peep about it. (There is now a self-publishing feature for blogs, but as with their self-publishing book feature (known as DTP), the standard terms of service you must accept to participate aren't something many commercial publishers will be willing or eager to swallow.)
As you might expect, Amazon is one of our biggest customers, and our relationship with them is an important one. They give us far more (virtual of course) "shelf space" than most retailers could possibly provide, and their lean ordering systems mean much less exposure to the risk of significant returns. But much of the efficiency and innovation that is the hallmark of their physical-goods business doesn't seem to be translating into their newer digital programs.
Cory Doctorow has a post over on boing-boing venting his own frustrations with trying to get answers from Amazon:
I love Amazon's physical-goods business. I buy everything from them, from my coffee-maker to my DVDs. I love their consumer-friendly policies, and their innovative business practices. I just wish their electronic delivery business was as good as their physical goods side.
(For the record, we're the "major publisher" Cory references -- I passed his questions along to my own contacts on the Kindle team, and despite repeated attempts haven't been able to get a response either.)
I do understand that many of these are new products and systems, and it's inevitable that there will be glitches and problems; it's often important to be willing to be "good enough" in order to move quickly. But some of these things are bordering on the absurd (like the 14-month wait for ingestion of this blog...). For example, while we were thrilled they worked quickly to help us get The Twitter Book up for sale on Kindle, for more than two weeks (until just last Friday) the product page for the print version not only didn't show the Kindle version as available, it actually included a link saying "Tell the Publisher! I'd like to read this book on Kindle." Sigh.
In the wake of releasing about 200 of our books onto Kindle, more than one customer complained that the Preview wasn't up to par:
@timoreilly I love how the Kindle sample of the Twitter book doesn't even get past the preface for the book. Not much of a sample.
Turns out the default preview percentage is 5% of the book, so we asked if we could dial that up to 20% (in line with the amount included in a preview of one of our books on Google Book Search). The response? Since we're the only publisher that's asked for it, it's not a high priority change they're prepared to make right now. (Note to other publishers: please let Amazon know you'd like the option to increase the preview percentage on your Kindle books.)
Amazon is a business like any other, and they're entitled to prioritize as they see fit. And I hope that all of the new vendors, sites, and services popping up (or ramping up) to sell ebooks create some urgency for Amazon to improve their own programs so they're as efficient in the digital supply chain as they are in the physical one.
Twitter Boot Camp Coming June 15 in New York
Twitter seems simple on the surface, but it takes practice to harness Twitter's audience development power. That's why we're hosting a one-day Twitter Boot Camp in New York City on June 15.
Join O'Reilly Media founder and CEO Tim O'Reilly, Edelman Digital SVP Steve Rubel, Twitter expert Sarah Milstein and others at this one-day educational event. Speakers and instructors will reveal best practices you can immediately apply to engage your audience and grow your business.
Full event information and registration details are available here. Use the discount code "toc" to get $50 off the registration fee.
Web Publicity Grows Up, Learns the Value of Conversation
Chris Brogan and Julien Smith, co-authors of the upcoming book Trust Agents, share a few ideas for drumming up pre-publication interest in a title. Some of their suggestions are straight from the Web publicity playbook (ebook previews, blogging during the writing process), but they're also exploring engagement through online events and workshops -- two things that usually happen after publication.
I hadn't considered this until reading Brogan's blog post, but many social media publicity techniques aren't particularly social. Podcasts, blog posts and Facebook groups are technologically progressive, but there's a significant difference between a publicity update and an open invitation.
Twitter serves as an example here: The best Twitter users engage their audience through curated links, retweets, commentary and discussion. This stands in contrast to the auto-generated Twitter blasts employed by many media organizations (they're easy to spot -- look for the abrupt truncations).
Brogan's post -- and efforts from people like Seth Godin -- show that Web-based publicity is following the same developmental trajectory as blogging (and Twitter, although it hasn't reached puberty just yet). The top-down messaging that marks the early days of a Web effort eventually matures into a two-way conversation -- and that's when things get interesting.
News Roundup: Digging Around Amazon's Topaz Format, Twitter Novels, June Ebook Sales Up 87% Over '07
Digging Around Amazon's Topaz File Format
Late Night Code is popping the hood on Topaz, that mysterious "other" file format used on the Kindle:
Mobipocket files purchased from Amazon have an AZW extension (which presumably stands for Amazon Whispernet - the name of the Kindle wireless download service). Mobipocket files from other sources will have a MOBI or PRC extension. Topaz files will have an AZW1 extension if downloaded directly to the Kindle, and a TPZ extension if downloaded from Your Media Library on Amazon.com.
ReadWriteWeb has a brief survey of mini serialized novels in the U.S.:
In Japan, mobile phone novels called "keitai shousetsu" have become so successful that they accounted for half of the ten best-selling novels in 2007. Here in the Western world several would-be novelists are attempting to use Twitter to create the same phenomenon. Some of the novels tweeted so far have been interesting and engaging, but others, sadly, appear to be abandoned. Will micro-format fiction ever take off here as it did in Japan?
June '08 Ebook Sales Up 87% Over June '07
Wholesale trade ebook sales accounted for $4.9 million in June '08, according to industry stats from the Association of American Publishers (AAP) and the International Digital Publishing Forum (IDPF). This is an 87 percent increase over June '07. Year-to-date ebook sales are up 43 percent over last year.
Note: The AAP/IDPF stats aggregate information from 12-15 trade publishers and reflect wholesale sales figures in the U.S.
Twitter Tips for Publishers
Mark Bertils makes the case for Twitter use and offers eight tips for tweeting publishers. From Index // mb:
For a minimal investment of time, you can ping a heap of people. Why wouldn't a book publisher want to do that? Truth is, most already do. Email newsletters blast-out to book readers from all over. Publishers' feeds and podcasts do the same. Twitter is yet another great way to keep people engaged.
Writing Novels with Twitter
ReadWriteWeb has a brief survey of mini serialized novels in the U.S.:
In Japan, mobile phone novels called "keitai shousetsu" have become so successful that they accounted for half of the ten best-selling novels in 2007. Here in the Western world several would-be novelists are attempting to use Twitter to create the same phenomenon. Some of the novels tweeted so far have been interesting and engaging, but others, sadly, appear to be abandoned. Will micro-format fiction ever take off here as it did in Japan?
Twitter Faces Ramifications of Not Being Global
Twitter, the microblogging service, has had an uneven rollout of an economic model, and was never able to come to good terms on payments for instant messaging (SMS) through its application with mobile carriers abroad. Consequently, it has limited its instant message functionality to North America. On his blog, White African, Erik Hersman talks about the ramifications when you try to be global, and then can't:
In our globally connected world, if your service can't cover the globe, then you need to open it up for communication between similar services. What we really need is a platform that allows Twitter-like applications to "talk" to each other globally. If I set up a similar platform in West Africa then there should be a way for Twitter users in the US to also accept my updates. Closed gardens in this case create single points of failure. (I'm interested in the less restrictive Identi.ca platform.)
This global contraction by Twitter creates opportunities for others. Jaiku, recently purchased by Google, now has the ability to grow deeper into other regional markets. And, if nothing else, Twitter has done us all a favor by launching a global pilot project that proves out the usefulness of this type of service. Launching country- or region-specific clones of this same type of service is now a real option. [Links included in original post.]
Open Question: Do You Use Twitter?
Mediabistro recently conducted an informal round-up of publishers and authors who use Twitter to publicize titles and interact with readers. Within TOC, we use Twitter (plug: follow us here) to exchange quick bursts of information and story ideas, and we've also found it to be a surprisingly effective beat coverage tool -- breaking stories and new memes often appear on Twitter before they hit the blogosphere and mainstream media outlets.
This anecdotal evidence suggests Twitter is gaining steam in the publishing world, but is that really the case? Are you using Twitter? Have you even heard of Twitter? Please share your thoughts in the comment area.
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