Entries tagged with “social networking” from Tools of Change for Publishing
The Coming Readers' Economy and Data Portability
Mac Slocum
January 23, 2009
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This is a guest post by Mark Bertils.
At the end of last year one event signaled a huge shift in how the book publishing industry will do business. It's not what you think. It was December's launch of Facebook Connect. A land grab for user identities followed. The Web's people economy is coming of age.
Facebook's Squid Tries to Eat the Internet's Whale
The Connect program wasn't new in December. It was announced in May 2008. It isn't even original. But it marks the coming-out party for Facebook's social graph. Users are now free to come and go from Facebook's walled garden. They can bring their Facebook-endorsed identity (and relationships) with them as they travel the Internet. It is a major development for the social Web. It is a further claim on the permanence and importance of these platforms. And it is the clearest marker yet that the social networking boom of the last five years has beget a new Internet-wide folks-economy.
Seemingly overnight online user identity (here I mean the entire Web -- every site, every service) became a battleground between Web giants. Google and MySpace are parrying. The OpenID foundation is the Red Cross. Everyone else is taking sides. Identity politics has never been so interesting.
But this is not simply about portable identities and the single-sign-on Web. It is a fundamental shift in the Web economy. It is a bold stride toward relationship monetization -- where user data exchange becomes the most important transactional unit on the Internet.
Readers Are The Most Important Asset
This is pivotal for book publishers and other creators of digital goods.
It is no secret that infinitely copyable products aren't worth very much, so naturally, value is moving up the food chain. As Softskull's Richard Nash recently wrote at the Harvard Business Publishing blog, in the future, monetizing and organizing relationships -- not products -- will pay publishers' rents.
To some degree this is happening already. O'Reilly Media have made conferences a large part of what they do. Harlequin's on-line role is largely to connect like-minded readers. And the reader economy is alive and well at the myriad of social networks for book lovers. But what of the other houses? How best to make this mindshift? How to redeploy the resources spent managing a supply chain of products to manage a supply chain of peoples' information?
BookDrop facilitates passing product info from one business to another. An analogue is needed for passing reader info between businesses. How is that going to happen? Who is going to do it?
Open Standards. Reader First.
The volunteers at Dataportability.org are already asking these questions. The group champions the unimpeded movement of user data around the Web. That includes user identities but it also extends beyond OpenID to include open address book standards, open calendar standards, and open standards for opinions, ratings and reviews. It is entirely grassroots and focuses on user-controlled, privacy-respecting data portability.
On their wiki, information specific to publishers and media organizations is thin but a need has been identified to standardize and provide guidance to publishers. The call is out for task-force volunteers to identify and report on the unique requirements within the generalized publishing domain.
To get the conversation started I have volunteered to be the interim chairman of the media publishers' dataportability task-force. I am hoping interested parties will step forward to fill the ranks of this group. The end goal is to publish a report that encourages the distribution and adoption of reader-friendly standards. If you, or someone you know, would interested in participating contact me at org.mark atgmail[.]com.
Mark Bertils is a grad student, reluctant technical writer, an aspiring technologist, and a book industry orphan. He maintains a blog at indexmb.com
Publishing Lessons from Web 2.0 Expo
Liza Daly
September 26, 2008
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Last week I was in New York for the city's first Web 2.0 Expo. I was a member of the program committee and one of our goals was to make it a uniquely New York event. This meant a real focus on measurable outcomes and integrating Web 2.0 principles into established business, in contrast with the more startup-friendly atmosphere of the San Francisco event. The fact that the conference ran during the week of the Wall Street meltdown only reinforced the need for pragmatism in tough economic times.
Naturally I was interested in applying what I learned to the publishing world. If you couldn't make it to the event, here were my big take-aways:
Web 2.0 is social software
Consultant Dion Hinchcliffe's tutorial on the Web 2.0 landscape summed it up best: Web 2.0 means software that gets better the more people use it. This is radically different from traditional software development, which gets better only when programmers add new features. (In the case of Microsoft Word, it generally gets worse.)
The best example in the publishing space is LibraryThing, which has a more accurate book catalog than Amazon.com, but also content found nowhere else. My favorites are the Legacy Libraries, which collect works associated with famous dead people. The Legacy Library project illustrates a related principle of Web 2.0: encourage unintended uses. LibraryThing was designed for individuals to catalog and rate their own books, but this user-driven initiative has added tremendous unexpected value.
Thinking outside the box
That is, outside of a single computer (geeks like to call them "boxes"). More Web applications are either being built on top of other services, or make use of so-called cloud computing. Amazon, Google and other providers now offer a wealth of ready-made software and infinite computing power to allow companies to leapfrog over problems of cost and scaling.
Only a few years ago when I was approached by a publisher to start a project, we would begin at the beginning: purchasing a computer, selecting a service provider, writing some HTML, crunching some data. With services like Amazon's Elastic Compute Cloud, there's no longer any need to buy hardware: instantly an application can be deployed on one computer, or a thousand, at very low cost. This makes experimentation much more feasible: if no users come to a new product, no expensive hardware investment has been wasted. If it's successful, a few keystrokes can add 10X the computing power.
Cloud computing has also created tremendous benefit for offline processing tasks, as shown by The New York Times when converting their digitized archive for use on the Web.
It's not just about people, it's about data
Finally, Toby Segaran's talk on "The Ecosystem of Corporate and Social Data" reminded me how much value publishers have. Toby explored clever ways of finding usually-expensive data for free (for example, rather than paying for Yellow Page listings of restaurants, he scraped the New York City health department Web site, which includes ratings of every food-service facility).
Diving deeper, he emphasized how much value can be added to digital services if they are already full of content. Wikipedia came preloaded with a public domain encyclopedia, as it's much easier to correct or update old content than to enter it wholesale. The more of your content that users can find and interact with (for example, by providing an extensive full-content backlist), the more engaged they'll be.
Speaker presentations for the conference are available here: Web 2.0 NYC presentations.
Open Question: How Do You Use Web Video?
Mac Slocum
September 22, 2008
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Joost, a much-publicized video service, is overhauling its technology and adding social networking services in a bid to boost its user base. From MediaWeek:
At the center of the new social-centric Joost.com is JoostFeed, which much like Facebook's signature News Feed alerts users about what shows their friends are watching or have recently watched - hopefully stimulating more group viewing among Joost's users and more "I didn't know they had that show" moments.
Joost was originally released as a standalone application that required cumbersome download and installation, so the new Web-based version certainly offers a better user experience. But core technology has never been Joost's problem. The old software app and the new Web interface sport sleek interfaces and strong platforms, but the functionality doesn't overcome Joost's lack of interesting content.
Joost isn't alone. Every Web-based delivery platform is trying to find the right mix of content and technology. Since audience development is the ultimate measure of success in all of these video projects, I'm interested in hearing how the TOC Community interacts with online video:
Please share your thoughts in the comments area.
Lulu Adding WeRead's Social Networking Tools
Mac Slocum
August 6, 2008
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Lulu is teaming up with weRead, a book-centric social network. From The Bookseller:
The agreement would combine Lulu.com's free self-publishing tools and distributions capabilities with weRead's independent ratings and reviews and readership communities on social networks.
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