Entries tagged with “branding” from Tools of Change for Publishing

Publishers Need to Get In on the Conversation

Kassia Krozser has a Cluetrain-like manifesto for publishers. From Booksquare:

It's time to get your hands dirty, to dig into the real-world conversation. It's a weird thing, and sometimes awkward and uncomfortable, especially if you're accustomed to public relations-speak and the cheerleader behavior that accompanies marketing messages. When you talk directly to real people who read and buy books, they tune you out when you try to stay on message. If they wanted to rehash cover copy, they'd read the back of the book.

Band to Release iPhone Album App

Snow Patrol and its label Fiction/Polydor will release an interactive iPhone/iPod Touch application to coincide with the band's next album. From Music Week:

The application, which will be downloadable online, will enable fans to access a raft of extra content including artwork, behind-the-scenes images and lyrics via the touch screen of their handsets, marking the first time a music artist has made use of the iPhone's extra capabilities.

Turning content into an iPhone application initially seemed like a loophole in the iTunes App Store, but Snow Patrol's effort could signal a wave of new applications that blend interactivity, content and branding.

(Via CNET's Digital Noise blog)

"Lost" Builds Community through Book Club and Web Games

Producers of ABC's "Lost" often sneak books into the fabric of episodes so die-hard fans can hunt for clues (or red herrings) in external literary sources. Seeing an opportunity, ABC is launching the official "Lost Book Club" through ABC.com and iTunes. From UPI:

Also available on ABC.com will be a message board to discuss the titles, a synopsis of each book, along with when and how it was referenced in the show, and an introduction by co-creator/executive producer Damon Lindelof and executive producer Carlton Cuse, ABC said.

Two years ago, Hyperion published Bad Twin, a book "written" by one of the passengers on "Lost's" ill-fated flight Oceanic 815 (if you're a fan of the show, you'll recognize the author as the guy who got sucked into the engine moments after 815 crashed).

Response to Bad Twin was tepid, but the universe beyond "Lost" episodes has been successfully mined through a number intricate alternate reality games that reveal clues about the show's secondary mysteries. Speaking as a full-fledged "Lost" junkie myself, I know of a number of folks who spent dozens of hours playing these games.

Book publishers with mythology-laden source material may want to take a note from "Lost," "Harry Potter," "Star Wars" and other series. These franchises create organic affinity communities that thrive on interactivity and story expansion, and they can be fostered through forums, social networks, and real-world meetups at related events. Outside observers and casual viewers may not understand the impulse to dress like Boba Fett or write "Lost" fan fiction, but the ardent enthusiasm of a dedicated community presents opportunities that should not be tossed off.

(Via Publishers Weekly)

Artist Brand Building: An Idea Born from Free Debate's Middle Ground

Andrew Keen, author of The Cult of the Amateur and a critic of free models, says publishers can carve a niche by helping writers build their personal brands. From The Bookseller:

Keen said that publishers should not be seduced by the new technologies but use them to build brands, and nurture the expert through live events. "The future is the expert," he said. It was no longer about the copy, the selling of the book, Keen said, but about managing the talent. Addressing publishers, he said, "you are the nurturers of talent, and you will have to convince the creatives that you can build their brand."

Free model advocate Mike Masnick has been pushing a similar "big business as brand builder" option for record companies:

Some musicians can try to go it alone, but for many it doesn't make sense. These new business models still require plenty of business smarts and the ability to do marketing -- and that will require experts in those areas. It's just that the expertise needs to be in applying those skills to the new business models (using the content as promotional material and selling scarce goods), rather than the old model.

I find it interesting that the diametrically opposed Keen and Masnick and both discussing similar solutions for traditional content companies. Perhaps the middle ground of the free debate is where the fertile ideas lie.

Mistake Shows Need for Clear Communication in Piracy Discussions

BusinessWeek recently took a look at the new generation of Web content recognition systems, and right up front the article illustrates one of the essential problems with current piracy discussions: conclusions and misinterpretations fueled by emotion and ambiguity.

In this case, the incorrect conclusion was mine. It began with this passage:

For a media executive, the appeal of a content recognition system is clear. With a glance, a publisher or studio head can plainly see where, when, and how their content is being viewed. In a demonstration for BusinessWeek earlier this year, Attributor executives showed how many times scenes from "The Sopranos" had appeared on 20 leading video sites since they first aired on TV. In all, 1,500 scenes from 52 episodes had been viewed 32 million times. For Time Warner's (TWX) HBO, those viewings might have brought in more than $1 million, said Attributor Chief Executive Officer Jim Brock. [Emphasis added.]

The $1 million figure pushed my buttons. Brock was using piracy fears and unsubstantiated figures to further an agenda ... or so I thought. The author of the article, Peter Burrows, clarified the $1 million figure in a reply to an email I sent: It turns out that Brock was estimating revenue from advertising that did, or could have, run next to the "Sopranos" clips. I'm glad I asked, because there's a big difference between an overlooked opportunity and outright theft.

If we're talking about missed revenue from advertising rather than more inflammatory lost revenue from piracy, then we can further the discussion to advertising-based opportunities and solutions. But if a big figure is thrown out and there's no sense of where it comes from or how it applies, the discussion invariably turns emotional -- i.e. "we're losing money to pirates!", or in my case "more piracy doublespeak!" An exec informed of a $1 million missed opportunity tends to react differently than someone suffering from a $1 million theft (measured analysis vs. scorched-earth cease and desist campaigns).

This example, including the clarification, showcases the importance of clear communication when dealing with an inherently murky topic like piracy. As we've noted previously, piracy is not clear cut. It's natural to condemn the moral and financial violations of content pirates, but outright dismissal could obscure publicity or branding opportunities that yield better long-term results than Draconian countermeasures. Alternative perspectives should at least be considered before lawsuits are launched ... and you need reliable information to reach useful -- and correct -- conclusions.

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