Entries tagged with “audience” from Tools of Change for Publishing
Microsoft/O'Reilly Alliance Means DRM-free Ebooks Coming from MS Press
Full details are in Tim's post on the Radar blog (and in the Press Release and in the statement from Microsoft ), but thought one part of this deal worth calling out specifically here:
I'm particularly excited that as part of this agreement, Microsoft has committed to make its ebooks DRM-free and device-independent. One of our goals at O'Reilly has been to make sure that ebook customers can read them on any device, and have the ability to keep using them even if they change their preferred device. Having Microsoft Press join us in this commitment is a big step forward towards an open ebook market.
We begin transitioning distribution (including digital) in December, which means there will be lots to show and tell at February's TOC Conference.
Newspapers Pursued New Tech with Wrong Intentions
In a column at Slate, Jack Schafer says newspapers' overcommitment to form and content lock-in led to the industry missing Web opportunities:
From the beginning, newspapers sought to invent the Web in their own image by repurposing the copy, values, and temperament found in their ink-and-paper editions. Despite being early arrivals, despite having spent millions on manpower and hardware, despite all the animations, links, videos, databases, and other software tricks found on their sites, every newspaper Web site is instantly identifiable as a newspaper Web site. By succeeding, they failed to invent the Web.
The Confusion Between Content and Containers
The digital realm allows content and containers to exist separately, but their old bond is still tough to break. An article in yesterday's New York Times education section illustrates this point:
Spurred by arguments that video games also may teach a kind of digital literacy that is becoming as important as proficiency in print, libraries are hosting gaming tournaments, while schools are exploring how to incorporate video games in the classroom...
... But doubtful teachers and literacy experts question how effective it is to use an overwhelmingly visual medium to connect youngsters to the written word. They suggest that while a handful of players might be motivated to pick up a book, many more will skip the text and go straight to the game. Others suggest that video games detract from the experience of being wholly immersed in a book.
The problem with this thinking is that it only assigns "literacy" value to books. Certainly, books are an essential learning tool and students should be exposed to them early and often, but if the goal is to improve literacy -- i.e. "being able to read and write" -- then the argument against games falls apart. A game-based project that boosts reading and writing skills in even a small percentage of children is still worthwhile, especially if it's one initiative amidst a broader literacy effort.
The anti-game contingent noted in the Times piece is falling into a familiar trap: assigning value to a container instead of content. The container trap was innocuous in years past because the audience (consumers, students, etc.) was limited to passive acceptance of a few choices. Now that digital delivery empowers audiences to naturally gravitate toward material they deem worthwhile, shoehorning people into a particular form diverges from bigger goals. If you want to accomplish something -- be it literacy improvement or creation of sustainable revenue streams -- you need to go with the audience grain, not against it.
Target, Serve and Adapt: A Simple Model for Audience Development
Audience fragmentation is an oft-cited source of mainstream media's ills, but two dissimilar publishers show that valuable attention can still be acquired.
Politico, an on-the-rise political publisher, is expanding while everyone else is contracting. In a recent interview with mediabistro's FishbowlNY, Politico co-founder Jim VandeHei said there's opportunity in niche content models:
I don't think our model can be easily replicated, at least on the print side (unless the federal government moves to another city). John [Harris, co-founder] and I do think there is a very robust future for niche sites online. The new media formula is pretty simple: If you can build a desirable audience that a class of advertisers wants to reach, you have a darn good chance at success. Advertisers want efficient ways of reaching their target audience, and niche sites offer it (if you can build a big enough audience). We have some thoughts on variations of Politico that might work elsewhere -- and we might have more on that next year.
A separate story about a successful hyperlocal initiative from Lost Remote's Cory Bergman reinforces VandeHei's optimism:
... My Ballard has exploded in popularity beyond our wildest expectations, surpassing the weekly neighborhood newspaper in monthly reach (unique users compared to the paper's physical subscription base.) We've even launched similar blogs in surrounding neighborhoods with the help of friends and friends of friends, forming a news blog network covering the core of Seattle's fastest-growing communities.
Politico is geared toward affluent decision makers and information-hungry political junkies while My Ballard is serving up local news to an engaged urban community, but both sites are employing the same simple model: target a promising market, serve it with compelling content, then adapt to the needs of the audience.
Old-guard companies who still believe audiences can be cornered are bound to fail because the exponential increase in distribution channels empowers audiences to form and shift on their own terms. Audience freedom has pushed the publishing industry into perpetual beta, and content firms that acknowledge this -- and work with it -- are best positioned to succeed. That's why there's so much value in the trails being blazed by Politico, My Ballard and other publishers -- including smart "old" companies. These publishers recognize that an ongoing cycle of "target-serve-adapt" is the best way to attract attention from on-the-move groups.
Guccione: Print Downturn Traces Back to Pre-Internet Era
Bob Guccione Jr. says the decline in print readership started long before the Internet arrived. From The Huffington Post:
I know the conventional wisdom: that readership is being lost to the speed and efficiency of the Web. But I think the decline of traditional publishing, especially magazines, is more deeply rooted in an arrogance and laziness that goes back 30-plus years. It was once so easy to make money from publishing -- paper, printing and distribution were so cheap and newsstand sales and subscriptions so profitable that advertising revenue was gravy. Then it got more difficult, imperceptibly at first, and gradually more complicated. But, for some reason, whatever other market realities they acknowledged, publishers refused to accept that the perfect magic formula had spoiled.
TOC Recommended Reading
On Being Positive in August (Adam Hodgkin, Exact Editions)
Publishers need to consider the possibility that anything that can be published, will certainly be published digitally, and will, in principle, be available anywhere from many devices. That does not mean that it all will be free (why should it mean that?). But it does mean that it will either be available for free (sponsored by advertising) or because someone wants to buy, give, or rent it.
A New Model for News (pdf) (Associated Press Report)
A key question for news planning today is "How can this story be told?" Increasingly, the answer can be found outside traditional storytelling formats. In one popular example in the 2006 U.S. elections, an AP multimedia producer "mashed up" excerpts from political attack ads with a musical mix. The result garnered more than half a million hits after going viral and getting passed along from the customer sites that displayed the piece. (p.61)
Mygazines.com: The Magazine Industry's "Napster Moment"? (Joe Wikert, Publishing 2020)
This is a golden opportunity for the magazine industry to see how a Napster-like platform for periodicals could and should work effectively. Mygazines is essentially doing e-content R&D for the entire magazine industry; I just hope the industry takes the time to study and understand the results before they look to kill the service.
The Media Industry's Perspective Problem
A newsroom survey conducted by the Pew Research Center's Project for Excellence in Journalism touches on one of the major issues -- and failings -- affecting mainstream media: the power of flawed perspective. Here's an excerpt from "The Changing Newsroom" report:
Staffing for coverage of sports, local government and politics, police and investigative reporting, all grew in 30% of the newsrooms surveyed. Although not specifically measured in the survey, anecdotal evidence suggests that at least some of these gains have been driven by pressure to provide web content during the course of the day. Some of this content is often then "reversed published" back into the newspaper. [Emphasis added.]
There's a huge difference between "published" and "reversed published." A published piece of content -- be it an article, a podcast, a broadcast, or even a book -- is pushed into the world with a clear intent (inform, entertain, influence, etc.). But reversed published content has been stripped of intent. Its sole purpose is to fill space; whether it entertains, informs, or influences is secondary.
The whole concept of "reversed published," and the adjacent issues of print vs Web vs mobile vs broadcast, illustrates a fundamental flaw in the media perspective. Content should be defined by its audience, not by its container. If an article is initially published on the Web, that article must be geared toward the Web audience. If the same material later appears in the paper, that material needs to be geared toward the newspaper audience. Same goes for mobile consumers and broadcast consumers.
Repurposing material without regard for its audience is a luxury the media industry used to enjoy when it was a primary information conduit. The only difference is that years ago the Web was where rehashed shovelware was dumped ("Story continues on A12", anyone?). Early Web users quickly tired of media's detritus, so they looked elsewhere for useful information. Apparently, media organizations didn't learn from this past mistake because now they're pulling the "repurposed content" maneuver with traditional audiences. No one wants rehashed bits.
This is where perspective comes in. If a media organization continues to think in terms of content containers rather than content consumers, then it will inevitably default to "reverse publishing" and other bad habits. These days, as audiences scatter and company valuations plummet, every piece of content needs the justifications and intentions of fully published material.
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