Entries tagged with “audience development” from Tools of Change for Publishing

The Confusion Between Content and Containers

The digital realm allows content and containers to exist separately, but their old bond is still tough to break. An article in yesterday's New York Times education section illustrates this point:

Spurred by arguments that video games also may teach a kind of digital literacy that is becoming as important as proficiency in print, libraries are hosting gaming tournaments, while schools are exploring how to incorporate video games in the classroom...

... But doubtful teachers and literacy experts question how effective it is to use an overwhelmingly visual medium to connect youngsters to the written word. They suggest that while a handful of players might be motivated to pick up a book, many more will skip the text and go straight to the game. Others suggest that video games detract from the experience of being wholly immersed in a book.

The problem with this thinking is that it only assigns "literacy" value to books. Certainly, books are an essential learning tool and students should be exposed to them early and often, but if the goal is to improve literacy -- i.e. "being able to read and write" -- then the argument against games falls apart. A game-based project that boosts reading and writing skills in even a small percentage of children is still worthwhile, especially if it's one initiative amidst a broader literacy effort.

The anti-game contingent noted in the Times piece is falling into a familiar trap: assigning value to a container instead of content. The container trap was innocuous in years past because the audience (consumers, students, etc.) was limited to passive acceptance of a few choices. Now that digital delivery empowers audiences to naturally gravitate toward material they deem worthwhile, shoehorning people into a particular form diverges from bigger goals. If you want to accomplish something -- be it literacy improvement or creation of sustainable revenue streams -- you need to go with the audience grain, not against it.

(Via Shelf Awareness)

Do Publisher Brands Still Have Relevance?

Kate Eltham espies HarperStudio, asking whether they should have a separate Web portal/site, or just operate with a blog. She wonders: can a publisher drive a brand these days? Or just authors? What would make the return on investment worthwhile?

Personally, growing up, discovering reading, I remember some imprints with fondness, and I might see their name as an added validation of quality -- e.g. Black Cat/Grove always meant something specific; so did Pantheon (not the same thing!). But I would never purchase solely because of the brand "hey another Black Cat by an author that i've never heard of -- I'll give it a go!" That never has happened to me.

Anyway ... back to Kate:

And all this got me thinking ... is the author the only brand? Isn't it possible, however unlikely, that some publishers could create an identity so strong and a community so vibrant that audiences seek out their books because they trust and like the people producing them? It's hard to imagine of the multinationals, but not so hard to imagine of the quirky independents who have well-known identities associated with them, such as McSweeney's (Dave Eggers) or Small Beer Press (Kelly Link).

Of course, even a wildly successful publisher blog is unlikely to generate the kind of audience that would shift books in the quantities required to make the ROI worth it. Then again, when you look at blogs like Boing Boing it's quite clear the awesome power of conversation and community. The publisher as brand may not be something to write off just yet. Perhaps publishers just haven't worked out how to do it well in the new paradigm.

Target, Serve and Adapt: A Simple Model for Audience Development

Audience fragmentation is an oft-cited source of mainstream media's ills, but two dissimilar publishers show that valuable attention can still be acquired.

Politico, an on-the-rise political publisher, is expanding while everyone else is contracting. In a recent interview with mediabistro's FishbowlNY, Politico co-founder Jim VandeHei said there's opportunity in niche content models:

I don't think our model can be easily replicated, at least on the print side (unless the federal government moves to another city). John [Harris, co-founder] and I do think there is a very robust future for niche sites online. The new media formula is pretty simple: If you can build a desirable audience that a class of advertisers wants to reach, you have a darn good chance at success. Advertisers want efficient ways of reaching their target audience, and niche sites offer it (if you can build a big enough audience). We have some thoughts on variations of Politico that might work elsewhere -- and we might have more on that next year.

A separate story about a successful hyperlocal initiative from Lost Remote's Cory Bergman reinforces VandeHei's optimism:

... My Ballard has exploded in popularity beyond our wildest expectations, surpassing the weekly neighborhood newspaper in monthly reach (unique users compared to the paper's physical subscription base.) We've even launched similar blogs in surrounding neighborhoods with the help of friends and friends of friends, forming a news blog network covering the core of Seattle's fastest-growing communities.

Politico is geared toward affluent decision makers and information-hungry political junkies while My Ballard is serving up local news to an engaged urban community, but both sites are employing the same simple model: target a promising market, serve it with compelling content, then adapt to the needs of the audience.

Old-guard companies who still believe audiences can be cornered are bound to fail because the exponential increase in distribution channels empowers audiences to form and shift on their own terms. Audience freedom has pushed the publishing industry into perpetual beta, and content firms that acknowledge this -- and work with it -- are best positioned to succeed. That's why there's so much value in the trails being blazed by Politico, My Ballard and other publishers -- including smart "old" companies. These publishers recognize that an ongoing cycle of "target-serve-adapt" is the best way to attract attention from on-the-move groups.

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