Entries tagged with “apps” from Tools of Change for Publishing

Customer Loyalty for Mobile Devices

Andrew Savikas
October 8, 2009 | Permalink | Listen

Some of the most interesting data on trends in mobile development has been coming from Flurry, an app analytics company (developers insert little snippets of Flurry code in their apps to gather usage data).

They've plotted frequency of usage against app "retention" (what percentage of buyers returned to the app within 90 days of downloading it), and put each category of app into a corresponding quadrant:

They note that books fall squarely into the "use a lot for a short period of time" category, which is not unexpected:

In Quadrant II, we find categories like Books and Games, among the two largest app categories in both the App Store and Android Market. These application categories are characterized, on average, by intense usage over a finite period of time. Because games and books offer content that typically is consumed only once, the user usually moves on after reading a book or finishing a game.

They also draw some interesting conclusions on which categories are suitable for subscription vs. a la carte models.

Note this data comes from the set of apps using the Flurry software (they say more than 2,000), so is by no means a scientific sampling. Interesting reading nonetheless.

The App Store and the Long Tail Part 2: The Real "DRM" At Stake

Andrew Savikas
August 10, 2009 | Permalink | Comments (5) | Listen

Note there's a lot of images in this post, so if you're reading it via RSS, you may want to click through to the original post if you can't see the images.

A few weeks ago I wrote about how the small number of sales from many different countries were adding up to more than the large number of sales from the US in the App Store for our books. That trend has continued (and accelerated), and right now about 60% of our App sales are coming from outside the US:

When I've talked with other publishers about our success with iPhone Apps, they typically discounted what I said because I was talking about iPhone: The Missing Manual, a title particularly suited to the device. And to a degree, that's a fair argument, and I don't expect very many other books-as-apps to sell as well as that one. But the results for the next batch of 17 titles is instructive. For the two-week period of July 20 to August 2 (the first two calendar weeks the apps were on sale), five of the 17 titles sold more units as iPhone apps than via print (as measured in Bookscan). Here's a comparison across all 17 titles:

That got me wondering why there's not stronger interest from other publishers, especially trade publishers, in iPhone apps (besides concerns about pricing and the approval process). Then as I was looking at rankings for some of the top paid book apps, I spotted a possible answer.

In the App Store, each country has its own top 100 lists (overall and for each category, and for free as well as paid). Something that's #1 here in the US may not even register on the top 100 in another country. Here's the current (as of this writing) worldwide rankings for the "Classics" App, the #1 paid book app right now:

Classics is one of the most popular paid book apps in nearly every country with iPhone service (the list actually goes further down than shown above).

Now here's the current (as of this writing) worldwide rankings for "Twilight" which has been holding steady in the top 25 paid apps here in the US:

Yup, that's it. Just the US. Presumably this is a rights issue -- Hachette either doesn't have the rights to sell this book as an App anywhere else, or they're choosing not to. But taken in light of our own sales of nearly 2/3 outside the US and the data from Classics, that means a publisher who can't (or won't) sell their app outside the States is missing a lot of the market. Here's the current rankings for the "A Twilight Trivia" app, which is ranked above Twilight in the US (and is not affiliated with Hachette or Stephenie Brown):

So there's clear interest in the Twilight content on the iPhone outside the US -- enough interest to keep this app well into the top 100 paid book apps in dozens of countries.

Perhaps the most important "digital rights management" at stake right now is that of the rights to sell digital content globally.

If you're planning to attend the Frankfurt Book Fair, producing and selling digital and mobile content from a global perspective will be a big part of the program at TOC Frankfurt on Oct. 13.

Would an Apple Tablet be an Ereader? Yes and No.

Andrew Savikas
July 28, 2009 | Permalink | Comments (5) | Listen

Last Friday the latest round of rumors of an Apple Tablet swelled considerably after a piece from Apple Insider asserted the device is now on the 2010 product roadmap:

However, the past six months have reportedly seen the critical pieces fall into place. Jobs, who's been overseeing the project from his home, office and hospital beds, has finally achieved that much-sought aura of satisfaction. He's since cemented the device in the company's 2010 roadmap, where it's being positioned for a first quarter launch, according to people well-respected by AppleInsider for their striking accuracy in Apple's internal affairs.

That means that the device, which is expected to retail for somewhere between the cost of a high-end iPhone and Apple's most affordable Mac notebook, is bound to turn up any time between January and March, should there be no last minute setbacks. Analyst's following the Cupertino-based company may consider factoring first full-quarter sales of the device into their models for calendar Q2.

The news sparked considerable interest among publishers, who apparently see this development as a "Kindle killer" that will upset Amazon's apparent dominance of the ebook ecosystem. It's understandable from the perspective of a publisher, but if this device actually exists, it's doubtful anyone at Apple sees it as an "ereader" any more than it sees the iPhone as "a GPS device." (The speculation stems from a piece in the Financial Times quoting an anonymous "publishing executive" and saying Apple has been talking to publishers.) Apple also talked to major newspapers before the iPhone launched, but they didn't build the iPhone as a mobile newspaper.

Some have been speculating about whether Apple would ink deals with aggregators like OverDrive or Ingram Digital to secure ebook content for a tablet. But that assumes that Apple sees a need to directly deal with ebooks the way they deal with music, and I don't believe that's likely. While it's possible they'd beef up the native PDF capabilities in a larger device, I think it's much more likely they'll establish the market (the App Store) and the platform (some variant on the iPhone SDK), and let developers and content creators take care of the rest, the way they have already on the iPhone with games.

Seeking Alpha has a nice analysis of Tablet Fever, and correctly places any discussion of news or books in the context of the App Store, where it firmly belongs:

Steve Jobs has mentioned that he has never seen anything like success of the App Store in his career. If he is saying that, then I'm saying that this 9.7 inch iTouch that has been designed to optimally utilize the apps will become the flagship Apple product... The order of operations for the iPhone are phone first, iPod second, Apps third, and Internet browser fourth. This new iTouch is principally designed to take advantage of the App Store gaming, books, news, entertainment, social networking, etc...